做高考真题，记高频单词DAY 15（完形填空） 任务单-2027届高三英语一轮复习专项

高考完形填空高频单词 DAY 15

一、真题再现

（2020·全国三卷·高考真题·完形填空）

阅读下面短文，从每题所给的A、B、C、D四个选项中选出最佳选项。

As a businesswoman, I care deeply about my customers. But like anyone for whom you feel affection, customers can also drive you mad. They'll come rushing in, saying their handbag's been stolen. They'll swear that they left it in the changing room, create havoc and then discover it had been in their car all the time. They'll have out half the goods in the shop, and want the only style you don't have left in a particular colour. I do know how upset the shop staff can get, but I try to persuade them to keep smiling.

I remember the first really difficult customer we had at Covent Garden. She was displeased with absolutely everything, nothing was right and I was rather surprised that she became a "regular". After a while, she apologized for the way she behaved at the beginning. She had split up with her husband the week before, was living in a flat by herself, and since she'd found it too much to cope with, she'd taken it out on other people.

That taught me a valuable lesson and I pass it on to the people who work in the market. Don't take it personally. If a customer is rude or difficult, just think "Maybe she's had a row with her husband. Maybe her child's not well." Always water it down and don't let your ego get in the way. If you do, you won't be able to handle it and the whole thing develops into an unpleasant scene and that ruins everyone's day.

41. A. shopkeepers B. customers C. salespersons D. receptionists

42. A. saying B. pretending C. guessing D. replying

43. A. agree B. promise C. imagine D. swear

44. A. forget B. decide C. discover D. assume

45. A. foods B. catalogues C. belongings D. goods

46. A. particular B. different C. matching D. natural

47. A. fighting B. smiling C. waiting D. changing

48. A. generous B. polite C. careless D. difficult

49. A. curious about B. displeased with C. patient with D. uncertain about

50. A. relaxed B. delighted C. surprised D. embarrassed

51. A. searched B. argued C. prayed D. apologized

52. A. by chance B. by herself C. on purpose D. on duty

53. A. rude B. such C. other D. lonely

54. A. lesson B. trick C. skill D. trade

55. A. work B. shop C. meet D. quarrel

56. A. kindly B. secretly C. personally D. casually

57. A. ready B. away C. up D. well

58. A. out of sight B. in the way C. behind the scene D. above the law

59. A. stress B. expect C. handle D. blame

60. A. ruins B. makes C. starts D. saves

 

二、核心词汇（30个高考高频词）

（★ 标注的为选项中出现的高频词，未标注的为原文中出现的高频词）

customers ★ /ˈkʌstəməz/ 顾客

saying ★ /ˈseɪɪŋ/ 说（现在分词）

swear ★ /sweə/ 发誓，断言

discover ★ /dɪˈskʌvə/ 发现

goods ★ /ɡʊdz/ 商品，货物

particular ★ /pəˈtɪkjələ/ 特定的，特别的

smiling ★ /ˈsmaɪlɪŋ/ 微笑（现在分词）

difficult ★ /ˈdɪfɪkəlt/ 困难的，难对付的

displeased with ★ 对……不满（短语）

surprised ★ /səˈpraɪzd/ 惊讶的

apologized ★ /əˈpɒlədʒaɪzd/ 道歉

by herself ★ 独自地（短语）

other ★ /ˈʌðə/ 其他的

lesson ★ /ˈlesn/ 教训，课

work ★ /wɜːk/ 工作

personally ★ /ˈpɜːsənəli/ 个人地，亲自地

well ★ /wel/ 健康的，好地

in the way ★ 妨碍（短语）

handle ★ /ˈhændl/ 处理

ruins ★ /ruːɪnz/ 毁坏

pretending ★ /prɪˈtendɪŋ/ 假装

guessing ★ /ˈɡesɪŋ/ 猜测

replying ★ /rɪˈplaɪɪŋ/ 回复

imagine ★ /ɪˈmædʒɪn/ 想象

forget ★ /fəˈɡet/ 忘记

decide ★ /dɪˈsaɪd/ 决定

assume ★ /əˈsjuːm/ 假设

catalogues ★ /ˈkætəlɒɡz/ 目录

belongings ★ /bɪˈlɒŋɪŋz/ 所有物

generous ★ /ˈdʒenərəs/ 慷慨的

 

三、词形变换（核心词拓展）

1. discover /dɪˈskʌvə/ v. 发现 — discovery /dɪˈskʌvəri/ n. 发现 — discoverer /dɪˈskʌvərə/ n. 发现者 — undiscovered /ˌʌndɪˈskʌvəd/ adj. 未被发现的

2. apologize /əˈpɒlədʒaɪz/ v. 道歉 — apologized /əˈpɒlədʒaɪzd/ v. 道歉（过去式） — apology /əˈpɒlədʒi/ n. 道歉 — apologetic /əˌpɒləˈdʒetɪk/ adj. 道歉的
3. particular /pəˈtɪkjələ/ adj. 特定的 — particularly /pəˈtɪkjələli/ adv. 特别地 — particularity /pəˌtɪkjuˈlærəti/ n. 特殊性
4. person /ˈpɜːsn/ n. 人 — personal /ˈpɜːsənl/ adj. 个人的 — personally /ˈpɜːsənəli/ adv. 个人地 — personality /ˌpɜːsəˈnæləti/ n. 个性
5. handle /ˈhændl/ v. 处理 — handler /ˈhændlə/ n. 处理者 — handling /ˈhændlɪŋ/ n. 处理 — handle n. 把手
6. ruin /ˈruːɪn/ v. 毁坏 — ruins /ruːɪnz/ v. 毁坏（第三人称单数） — ruined /ruːɪnd/ adj. 毁坏的 — ruination /ˌruːɪˈneɪʃn/ n. 毁灭
7. imagine /ɪˈmædʒɪn/ v. 想象 — imagination /ɪˌmædʒɪˈneɪʃn/ n. 想象力 — imaginative /ɪˈmædʒɪnətɪv/ adj. 富有想象力的 — imaginary /ɪˈmædʒɪnəri/ adj. 想象的
8. assume /əˈsjuːm/ v. 假设 — assumption /əˈsʌmpʃn/ n. 假设 — assuming /əˈsjuːmɪŋ/ conj. 假设
9. decide /dɪˈsaɪd/ v. 决定 — decision /dɪˈsɪʒn/ n. 决定 — decisive /dɪˈsaɪsɪv/ adj. 决定性的 — undecided /ˌʌndɪˈsaɪdɪd/ adj. 未决定的
10. generous /ˈdʒenərəs/ adj. 慷慨的 — generously /ˈdʒenərəsli/ adv. 慷慨地 — generosity /ˌdʒenəˈrɒsəti/ n. 慷慨
11. catalogue /ˈkætəlɒɡ/ n. 目录 — catalogues /ˈkætəlɒɡz/ n. 目录（复数） — catalog /ˈkætəlɒɡ/ v. 编目
12. belong /bɪˈlɒŋ/ v. 属于 — belongings /bɪˈlɒŋɪŋz/ n. 所有物 — belonging /bɪˈlɒŋɪŋ/ n. 归属

 

板块四：选词填空

第一组（从方框中选择恰当的词填空，每词限用一次）

customers；saying；swear；discover；goods；particular；smiling；difficult；displeased with；surprised

1. Greeting every visitor with genuine warmth, the store manager always treats her __________ with great respect and kindness.
2. Despite everyone's doubts, the young man kept __________ that he had told the complete truth and had nothing to hide.
3. Searching through the old warehouse, the police were genuinely __________ to find the stolen painting hidden behind some boxes.
4. Offering everything from fashionable clothing to essential household items, that well-stocked shop has a wide range of __________.
5. Throughout the entire school year, that dedicated teacher gave __________ attention to each student's individual learning needs.
6. Hearing the wonderful news of their grandfather's unexpected visit, the children were absolutely __________ with joy.
7. Throughout the entire shopping experience, that particular customer was extremely __________ the service and demanded a full refund.

Passage 2

After some time, the customer apologized for her earlier behavior. She was living by herself after splitting up from her husband. She had taken her frustrations out on other people. This taught me a valuable lesson about understanding others. I share this with everyone who works in our store: don't take it personally when a customer is rude. They might be going through a hard time. Maybe their child is not well. The key is to not let your ego get in the way. If you can handle the situation with patience, you can prevent it from escalating into something that ruins everyone's day.

Passage 3

Working in customer service requires great patience and emotional intelligence. You will encounter all kinds of people — some friendly, some difficult. It is easy to take a rude remark personally, but that is a mistake. The customer's anger is rarely about you. They may be displeased with their own lives, or they may be struggling with something particular. When you understand this, you can handle the situation calmly. Instead of arguing, try to keep smiling and offer help. Sometimes, all a person needs is someone to listen. So remember this valuable lesson: kindness costs nothing, but it can discover a way to turn a negative situation into a positive one. And when you succeed, you not only save a customer relationship but also prevent the experience from ruining your own day.

 

七、默写（汉译英）

忘记 __________________________

决定 __________________________

假设 __________________________

目录 __________________________

所有物 __________________________

慷慨的 __________________________