内容正文:
高考完形填空高频单词 DAY 15
一、真题再现
(2020·全国三卷·高考真题·完形填空)
阅读下面短文,从每题所给的A、B、C、D四个选项中选出最佳选项。
As a businesswoman, I care deeply about my customers. But like anyone for whom you feel affection, customers can also drive you mad. They'll come rushing in, saying their handbag's been stolen. They'll swear that they left it in the changing room, create havoc and then discover it had been in their car all the time. They'll have out half the goods in the shop, and want the only style you don't have left in a particular colour. I do know how upset the shop staff can get, but I try to persuade them to keep smiling.
I remember the first really difficult customer we had at Covent Garden. She was displeased with absolutely everything, nothing was right and I was rather surprised that she became a "regular". After a while, she apologized for the way she behaved at the beginning. She had split up with her husband the week before, was living in a flat by herself, and since she'd found it too much to cope with, she'd taken it out on other people.
That taught me a valuable lesson and I pass it on to the people who work in the market. Don't take it personally. If a customer is rude or difficult, just think "Maybe she's had a row with her husband. Maybe her child's not well." Always water it down and don't let your ego get in the way. If you do, you won't be able to handle it and the whole thing develops into an unpleasant scene and that ruins everyone's day.
41. A. shopkeepers B. customers C. salespersons D. receptionists
42. A. saying B. pretending C. guessing D. replying
43. A. agree B. promise C. imagine D. swear
44. A. forget B. decide C. discover D. assume
45. A. foods B. catalogues C. belongings D. goods
46. A. particular B. different C. matching D. natural
47. A. fighting B. smiling C. waiting D. changing
48. A. generous B. polite C. careless D. difficult
49. A. curious about B. displeased with C. patient with D. uncertain about
50. A. relaxed B. delighted C. surprised D. embarrassed
51. A. searched B. argued C. prayed D. apologized
52. A. by chance B. by herself C. on purpose D. on duty
53. A. rude B. such C. other D. lonely
54. A. lesson B. trick C. skill D. trade
55. A. work B. shop C. meet D. quarrel
56. A. kindly B. secretly C. personally D. casually
57. A. ready B. away C. up D. well
58. A. out of sight B. in the way C. behind the scene D. above the law
59. A. stress B. expect C. handle D. blame
60. A. ruins B. makes C. starts D. saves
二、核心词汇(30个高考高频词)
(★ 标注的为选项中出现的高频词,未标注的为原文中出现的高频词)
做高考真题,记高频单词 A genius is the person who repeats the most times!
1
学科网(北京)股份有限公司
customers ★ /ˈkʌstəməz/ 顾客
saying ★ /ˈseɪɪŋ/ 说(现在分词)
swear ★ /sweə/ 发誓,断言
discover ★ /dɪˈskʌvə/ 发现
goods ★ /ɡʊdz/ 商品,货物
particular ★ /pəˈtɪkjələ/ 特定的,特别的
smiling ★ /ˈsmaɪlɪŋ/ 微笑(现在分词)
difficult ★ /ˈdɪfɪkəlt/ 困难的,难对付的
displeased with ★ 对……不满(短语)
surprised ★ /səˈpraɪzd/ 惊讶的
apologized ★ /əˈpɒlədʒaɪzd/ 道歉
by herself ★ 独自地(短语)
other ★ /ˈʌðə/ 其他的
lesson ★ /ˈlesn/ 教训,课
work ★ /wɜːk/ 工作
personally ★ /ˈpɜːsənəli/ 个人地,亲自地
well ★ /wel/ 健康的,好地
in the way ★ 妨碍(短语)
handle ★ /ˈhændl/ 处理
ruins ★ /ruːɪnz/ 毁坏
pretending ★ /prɪˈtendɪŋ/ 假装
guessing ★ /ˈɡesɪŋ/ 猜测
replying ★ /rɪˈplaɪɪŋ/ 回复
imagine ★ /ɪˈmædʒɪn/ 想象
forget ★ /fəˈɡet/ 忘记
decide ★ /dɪˈsaɪd/ 决定
assume ★ /əˈsjuːm/ 假设
catalogues ★ /ˈkætəlɒɡz/ 目录
belongings ★ /bɪˈlɒŋɪŋz/ 所有物
generous ★ /ˈdʒenərəs/ 慷慨的
三、词形变换(核心词拓展)
1. discover /dɪˈskʌvə/ v. 发现 — discovery /dɪˈskʌvəri/ n. 发现 — discoverer /dɪˈskʌvərə/ n. 发现者 — undiscovered /ˌʌndɪˈskʌvəd/ adj. 未被发现的
2. apologize /əˈpɒlədʒaɪz/ v. 道歉 — apologized /əˈpɒlədʒaɪzd/ v. 道歉(过去式) — apology /əˈpɒlədʒi/ n. 道歉 — apologetic /əˌpɒləˈdʒetɪk/ adj. 道歉的
3. particular /pəˈtɪkjələ/ adj. 特定的 — particularly /pəˈtɪkjələli/ adv. 特别地 — particularity /pəˌtɪkjuˈlærəti/ n. 特殊性
4. person /ˈpɜːsn/ n. 人 — personal /ˈpɜːsənl/ adj. 个人的 — personally /ˈpɜːsənəli/ adv. 个人地 — personality /ˌpɜːsəˈnæləti/ n. 个性
5. handle /ˈhændl/ v. 处理 — handler /ˈhændlə/ n. 处理者 — handling /ˈhændlɪŋ/ n. 处理 — handle n. 把手
6. ruin /ˈruːɪn/ v. 毁坏 — ruins /ruːɪnz/ v. 毁坏(第三人称单数) — ruined /ruːɪnd/ adj. 毁坏的 — ruination /ˌruːɪˈneɪʃn/ n. 毁灭
7. imagine /ɪˈmædʒɪn/ v. 想象 — imagination /ɪˌmædʒɪˈneɪʃn/ n. 想象力 — imaginative /ɪˈmædʒɪnətɪv/ adj. 富有想象力的 — imaginary /ɪˈmædʒɪnəri/ adj. 想象的
8. assume /əˈsjuːm/ v. 假设 — assumption /əˈsʌmpʃn/ n. 假设 — assuming /əˈsjuːmɪŋ/ conj. 假设
9. decide /dɪˈsaɪd/ v. 决定 — decision /dɪˈsɪʒn/ n. 决定 — decisive /dɪˈsaɪsɪv/ adj. 决定性的 — undecided /ˌʌndɪˈsaɪdɪd/ adj. 未决定的
10. generous /ˈdʒenərəs/ adj. 慷慨的 — generously /ˈdʒenərəsli/ adv. 慷慨地 — generosity /ˌdʒenəˈrɒsəti/ n. 慷慨
11. catalogue /ˈkætəlɒɡ/ n. 目录 — catalogues /ˈkætəlɒɡz/ n. 目录(复数) — catalog /ˈkætəlɒɡ/ v. 编目
12. belong /bɪˈlɒŋ/ v. 属于 — belongings /bɪˈlɒŋɪŋz/ n. 所有物 — belonging /bɪˈlɒŋɪŋ/ n. 归属
板块四:选词填空
第一组(从方框中选择恰当的词填空,每词限用一次)
customers;saying;swear;discover;goods;particular;smiling;difficult;displeased with;surprised
1. Greeting every visitor with genuine warmth, the store manager always treats her __________ with great respect and kindness.
2. Despite everyone's doubts, the young man kept __________ that he had told the complete truth and had nothing to hide.
3. Searching through the old warehouse, the police were genuinely __________ to find the stolen painting hidden behind some boxes.
4. Offering everything from fashionable clothing to essential household items, that well-stocked shop has a wide range of __________.
5. Throughout the entire school year, that dedicated teacher gave __________ attention to each student's individual learning needs.
6. Hearing the wonderful news of their grandfather's unexpected visit, the children were absolutely __________ with joy.
7. Throughout the entire shopping experience, that particular customer was extremely __________ the service and demanded a full refund.
8. During the friendly group discussion, all the students were __________ at each other, creating a warm and positive atmosphere.
9. Finding himself in an increasingly complex situation, the young manager felt the problem was becoming __________ and hard to resolve.
10. During the meeting, she calmly kept __________ that we should carefully consider all the available options before deciding.
第二组(从方框中选择恰当的词填空,每词限用一次)
apologized;by herself;other;lesson;work;personally;well;in the way;handle;ruins
11. After her painful divorce, the young woman chose to live __________ in a small but cozy apartment in the city center.
12. Realizing his behavior had been completely unacceptable, the old man __________ sincerely and promised to be more polite in future.
13. Throughout the busy hallway, the children were strictly told not to leave their toys __________ of people walking through.
14. Noticing her pale face and lack of appetite, the young mother grew deeply worried because her child clearly did not feel __________.
15. Rather than becoming defensive, the professional speaker took the criticism __________ and immediately worked to improve his performance.
16. Lacking both experience and resources, the struggling company failed to __________ the growing crisis and eventually declared bankruptcy.
17. Falling unexpectedly throughout the afternoon, the heavy rain completely __________ the carefully planned outdoor wedding ceremony.
18. Through that challenging experience, I learned a valuable __________ about the supreme importance of patience and understanding.
19. While some people genuinely enjoy helping others, __________ prefer to keep to themselves and avoid social interactions.
20. Seeking both experience and extra income, many young people are willing to __________ in the service industry during summer.
板块五:单词填空
A. 单句语法填空(用括号内所给词的适当形式填空)
21. Widely celebrated by historians, that explorer's greatest __________ (discover) fundamentally changed our understanding of ancient civilizations.
22. Realizing his behavior had been deeply offensive, that student made a sincere __________ (apologize) to his teacher.
23. Faced with an extremely challenging situation, the manager's skillful __________ (handle) of the crisis received high praise from everyone.
24. Standing alone on the hilltop, the __________ (ruin) of the ancient castle served as a powerful reminder of time's passage.
25. Bringing her fictional worlds to life, that young writer possesses a remarkably vivid __________ (imagine) that captivates her readers.
26. After conducting extensive experiments, the professor's initial __________ (assume) was proven completely incorrect.
27. Considering all the available options, the __________ (decide) to relocate to a different city was not made lightly.
28. Through generous donations from residents, the __________ (generous) of the local community made the school's rebuilding possible.
29. During the lengthy negotiation, all the __________ (particular) of the agreement were discussed in exhaustive detail.
30. Spending an entire weekend organizing their collection, the young couple carefully __________ (catalogue) every single book they owned.
B. 首字母填空(根据句意及首字母补全单词)
31. Searching carefully along the sandy beach, the young woman was absolutely d__________ to find her precious lost ring.
32. Offering high-quality products at affordable prices, that popular store sells a wide variety of excellent g__________.
33. Throughout the entire class, the experienced teacher gave p__________ attention to every single student's question.
34. Having experienced extremely poor service, that disappointed customer was thoroughly d__________ with the restaurant and asked to speak to the manager.
35. Recognizing his serious error, the responsible employee a__________ for his mistake and promised to exercise greater care.
36. After his wife passed away, the elderly man had to take care of himself because he lived entirely by h__________.
37. Throughout the week, the young mother remained deeply concerned because her daughter clearly did not feel w__________.
38. Under immense pressure from tight deadlines, the capable team leader knew exactly how to h__________ the demanding situation.
39. Completely undermining all our previous efforts, one careless mistake r__________ months of dedicated hard work.
40. Throughout her entire teaching career, that wonderful teacher's encouraging words had a profound i__________ on countless students' confidence.
六、语篇翻译(英译汉)
Passage 1
As a businesswoman, I care deeply about my customers. But they can also be challenging. They come in saying their handbag is stolen, swear they left it in the changing room, and then discover it in their car. They pull out half the goods in the shop and ask for a particular color that we don't have. I understand the staff's frustration, but I encourage them to keep smiling. The first really difficult customer we had was displeased with everything. I was surprised she became a regular.
Passage 2
After some time, the customer apologized for her earlier behavior. She was living by herself after splitting up from her husband. She had taken her frustrations out on other people. This taught me a valuable lesson about understanding others. I share this with everyone who works in our store: don't take it personally when a customer is rude. They might be going through a hard time. Maybe their child is not well. The key is to not let your ego get in the way. If you can handle the situation with patience, you can prevent it from escalating into something that ruins everyone's day.
Passage 3
Working in customer service requires great patience and emotional intelligence. You will encounter all kinds of people — some friendly, some difficult. It is easy to take a rude remark personally, but that is a mistake. The customer's anger is rarely about you. They may be displeased with their own lives, or they may be struggling with something particular. When you understand this, you can handle the situation calmly. Instead of arguing, try to keep smiling and offer help. Sometimes, all a person needs is someone to listen. So remember this valuable lesson: kindness costs nothing, but it can discover a way to turn a negative situation into a positive one. And when you succeed, you not only save a customer relationship but also prevent the experience from ruining your own day.
七、默写(汉译英)
顾客 __________________________
说(现在分词) __________________________
发誓,断言 __________________________
发现 __________________________
商品,货物 __________________________
特定的,特别的 __________________________
微笑(现在分词) __________________________
困难的,难对付的 __________________________
对……不满(短语) __________________________
惊讶的 __________________________
道歉 __________________________
独自地(短语) __________________________
其他的 __________________________
教训,课 __________________________
工作 __________________________
个人地,亲自地 __________________________
健康的,好地 __________________________
妨碍(短语) __________________________
处理 __________________________
毁坏 __________________________
假装 __________________________
猜测 __________________________
回复 __________________________
想象 __________________________
忘记 __________________________
决定 __________________________
假设 __________________________
目录 __________________________
所有物 __________________________
慷慨的 __________________________
【参考答案】
一、 真题再现答案
41—45 BADCD 46—50 ABDBC 51—55 DBCAA 56—60 CDBCA
板块四 选词填空答案
第一组
customers
swearing
surprised
goods
particular
surprised
displeased with
smiling
difficult
saying
第二组
by herself
apologized
in the way
well
personally
handle
ruined
lesson
others
work
板块五 单词填空答案
A. 单句语法填空
discovery
apology
handling
ruins
imagination
assumption
decision
generosity
particulars
catalogued
B. 首字母填空
delighted
goods
particular
displeased
apologized
himself
well
handle
ruined
influence
六、 语篇翻译参考译文
Passage 1
作为一名女商人,我非常关心我的顾客。但顾客有时也会很有挑战性。他们冲进来说手袋被偷了,发誓说把它忘在更衣室里,然后发现它一直在车里。他们把店里一半的商品拿出来,然后指定我们缺货的特定颜色。我理解员工们的挫败感,但我鼓励他们保持微笑。我们在Covent Garden遇到的第一位真正难对付的顾客对一切都不满意。我很惊讶她竟然成了常客。
Passage 2
过了一段时间,那位顾客为她之前的行为道了歉。她和丈夫分手后,独自生活。她把怒火发泄在了其他人身上。这给了我一个宝贵的教训,让我学会了理解他人。我与在店里工作的每一个人分享这个道理:不要把顾客的粗鲁看作针对你个人。他们可能正经历困难时期。也许他们的孩子身体不好。关键不要让你的自我妨碍你。如果你能处理好这种情况,你就能阻止它升级为毁掉所有人一天的事情。
Passage 3
从事客户服务工作需要极大的耐心和情商。你会遇到各种各样的人——有些友好,有些难对付。很容易把粗鲁的话个人化地看待,但这是错误的。顾客的愤怒很少是针对你的。他们可能对自己的人生不满,或者正在为某个特定的事情而挣扎。当你理解这一点时,你就能冷静地处理情况。与其争论,不如努力保持微笑并提供帮助。有时,一个人需要的只是有人倾听。所以记住这个宝贵的教训:善良不花一分钱,但它能发现将负面情况转化为正面情况的方法。当你成功时,你不仅挽救了顾客关系,还防止了这次经历毁掉你自己的一天。
七、 词汇默写答案
customers / saying / swear / discover / goods / particular / smiling / difficult / displeased with / surprised / apologized / by herself / other / lesson / work / personally / well / in the way / handle / ruins / pretending / guessing / replying / imagine / forget / decide / assume / catalogues / belongings / generous
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