热点话题06 购物（听力专练）英语高一通用版

第一节听下面5段对话。每段对话后有一个小题，从题中所给的ABC3个选项中选出最佳选项。听完每段对话后，你都有10秒钟的时间来回答有关小题和阅读下一小题。每段对话仅读一遍。现在你有5秒钟的时间阅读第一小题的有关内容。Text one, sir, here are your two chicken hamburgers and a coke. That will be fifteen dollars, please. Are you paying with cash or card? cash? Here is twenty dollars. Text too. This pair of shoes fits me well. How much is IT? The original Price is two hundred and twenty dollars, but today we have a ten percent discount. That's great. I'll . take IT. Text three. have you seen the new dish washer? I'm pleased with its efficiency. Yeah, its design fits our kitchen perfectly. IT is so . quiet compared to our old one, plus its energy efficient, which is great for our bills. Text for . it's only twenty dollars. I know. But unless you have an account with us, we can't cash a check. There's a branch of your bank across the street. Text five. Johnny, have you saved enough for the ipad? I have two thousand you on now, and the ipad costs three thousand, one hundred you on. My father said he would fill the gap, so i'll get the rest from him. 第一节到此结束，第二节听下面5段对话或独白。每段对话或独白后有几个小题，从题中所给的ABC3个选项中选出最佳选项。听每段对话或独白前，你将有时间阅读各个小题，每小题5秒钟。听完后各小题将给出5秒钟的作答时间。每段对话或独白读两遍，听下面一段对话，回答第六和第7两个小题。现在你有10秒钟的时间阅读这两个小题。Text six. hello, i'm here to buy a soap bar for my daughter. Alice SHE wants to use IT to wash her face. Do you think this one made of Green tea is okay? Sure, sir. Does your daughter have only skin or Normal skin? Well, SHE always complaints about her dry skin. In that case, I think this goat milk soap bar is more suitable for your daughter. It'll make her . skin smoother. thanks. I'll take this one. Hello, i'm here to buy a sop bar for my daughter. Alice SHE wants to use IT to wash her face. Do you think this one made of Green tea is okay? Sure, sir. Does your daughter have only skin or Normal skin? Well, SHE always complaints about her dry skin. In that case, I think this goat smoke soap bar is more suitable for your daughter. It'll make her skin . smoother. thanks. I'll take this one. 听下面一段对话，回答第八和第9两个小题。现在你有10秒钟的时间阅读这两个小题。Text seven, this skirt . has got a hole in IT. I would like to return IT please. Do you still have your receipt? No, I received IT as a present, but the Price tag is still on the skirt. Will that be okay? Oh, yes. I can help you with that. Do you have any more skirts in the style? I'm sorry, I think we're out of this kind of skirt. Our rather branch is just a few doors down the road. Do you want me to take you there? No, thanks. I'll just visit your online store. okay? Here is the fifty dollars we have to return to you. This skirt has got a hole in IT. I would like to return IT please. Do you still have your receipt? No, I received IT as a present, but the Price tag is still on the skirt. Will that be okay? Oh, yes, I can help you with that. Do you have any more skirts in the style? I'm sorry. I think we're out of this kind of skirt. Our rather branch is just a few doors down the road. Do you want me to take you there? No, thanks. I'll just visit your online store. okay? Here is the fifty dollars we have to return to you. 听下面一段对话，回答第十至第十二三个小题。现在你有15秒钟的时间阅读这三个小题。Text date. excuse me, I need formal clothing for an event. Can you help me select something? Of course, sir, we have a wide range of clothing for you to choose from. Okay, i've heard your clothing store is the best one in the neighborhood . we've been in business for only one year. We can't serve as many customers as large companies, but we care more about individual needs. great. I'm invited to my Younger brother's wedding, and i'll be on stage at the party. I see this suit looks perfect, but I could take a week to make some changes to fit you. That's fine. They are going to have the wedding in a month, so i'll have plenty of time. Excuse me, I need formal clothing for an event. Can you help me select something? Of course, sir, we have a wide range of clothing for you to choose from. Okay, i've heard your clothing store is the best one in the neighborhood. We've been in business for only one year. We can't serve as many customers as large companies, but we care more about individual needs. great. I'm invited to my Younger brother's wedding, and i'll be on stage at the party. I see this suit looks perfect, but I could take a week to make some changes to fit you. That's fine. They are going to have the wedding in a month, so i'll have plenty of time. 听下面一段独白，回答第13至第16 4个小题。现在你有20秒钟的时间阅读这四个小题。Text nine. hello, coffee pot glor customer services olio sanchez speaking. how can I help? Hello, can you put me through to your manager, please? Oh, i'm sorry, but she's not at her desk at the moment. Maybe I can help you. I ordered a new yellow coffee pot and IT arrived today. But it's not yellow. It's purple. Oh, okay, do you have the order number there, madam? Yes, it's two zero, two four one two zero three eight zero zero one . one moment, please. Oh yes, I see the problem. Order number two zero two four one two zero three eight zero zero one was for the purple coffee pot with the product number. TP one two FS, the yellow one you want IT is TP one two SS. oh, I see. I must have made an error when I was ordering. I'm afraid I want to get my money back. We can send you a yellow pot, and the delivery person will pick up the purple one. so I don't have to send IT back myself. No, not at all. The delivery man will be with you on monday morning. Oh, that's very good. Thank you. Hello, coffee part glor customer services, polio sanchez speaking, how can I help? Hello, can you put me through to your manager, please? Oh, i'm sorry, but she's not at her desk at the moment. Maybe I can help you. I ordered a new yellow coffee pot and IT arrived today. But it's not yellow. It's purple. Oh, okay. Do you have the order number there, madam? Yes, it's two zero two four one two zero three eight zero zero one . one moment, please. Uh, yes, I see the problem. Order number two zero two four one two zero three eight zero zero one was for the purple coffee pot with the product number TP one two SS the yellow one you want IT is TP one two SF. Oh, I see. I must have made an error when I was ordering. I'm afraid I want to get my money back. We can send you a yellow pot, and the delivery person will pick up the purple one. so I don't have to send IT back myself. No, not at all. The delivery man will be with you on monday morning. Oh, that's very good. Thank you. 听下面一段独白，回答第17至第24个小题。现在你有20秒钟的时间阅读这四个小题。Tex, ten, welcome to newtown boys and girls. Now let me introduce the main shopping places in new town. There are two supermarkets, Coopers, selling all kinds of food, is only five minutes walk from the college, and has a large car park shop smart on the edge of town, is bigger and usually has the most competitive Prices, but is difficult to get to. IT is best to buy fresh fruit and vegetables in the market, which is held every day apart from sunday. In bridge street, there are four bookshops where you'll find a good range of dictionaries for those on a tight budget. There is mass, a huge shop, selling steady materials where you can buy everything from files and pants to software. There is a small bookshop in the college, which also sells basic things like paper. Newtown doesn't have as many souvenir shops in london, but the castle has its own shop, and so does the museum. Anyway, I hope this talk will be useful for you, and I wish you a pleasant stay. Welcome to newtown boys and girls. Now let me introduce the main shopping places in newtown. There are two supermarkets, Coopers, selling all kinds of food, is only five minutes walk from the college, and has a large car park shop smart on the edge of town, is bigger and usually has the most competitive Prices, but is difficult to get to. IT is best to buy fresh fruit and vegetables in the market, which is held every day apart from sunday. In bridge street, there are four bookshops where you'll find a good range of dictionaries for those on a tight budget. There is mass, a huge shop, selling steady materials where you can buy everything from files and pants to software. There is a small bookshop in the college, which also sells basic things like paper. Newtown doesn't have as many souvenir shops in london, but the castle has its own shop, and so does the museum. Anyway, I hope this talk will be useful for you, and I wish you a pleasant stay. 第二节到此结束，现在你有两分钟的时间将试卷上的答案转涂到答题卡上，听力部分到此结束。 热点话题06 购物 (原卷版) 第一节 (共5小题；每小题1.5分，满分7.5分) 听下面5段对话。每段对话后有一个小题，从题中所给的A、B、C三个选项中选出最佳选项。听完每段对话后，你都有10秒钟的时间来回答有关小题和阅读下一小题，每段对话仅读一遍。 1．How much money will the man get back? A．$10. B．$5. C．$15. 2．How much should the woman pay for the shoes? A．$198. B．$200. C．$220. 3．What are the speakers talking about? A．A machine. B．Energy bills. C．A kitchen. 4．Where are the speakers? A．In a bank. B．In a store. C．In a restaurant. 5．How much will the man receive from his father? A．700 yuan. B．900 yuan. C．1, 100 yuan. 第二节 (共15小题；每小题1.5分，满分22.5分) 听下面5段对话或独白。每段对话或独白后有几个小题，从题中所给的A、B、C三个选项中选出最佳选项。听每段对话或独白前，你将有时间阅读各个小题，每小题5秒钟；听完后，各小题将给出5秒钟的作答时间，每段对话或独白读两遍。 听第6段材料，回答第6、7题。 6．What is the probable relationship between the speakers? A．Shop assistant and customer. B．Father and daughter. C．Doctor and patient. 7．How is Alice’s skin condition? A．Normal. B．Oily. C．Dry. 听第7段材料，回答第8、9题。 8．Why does the woman come to talk to the man? A．To ask about the price. B．To return an item. C．To cancel an order. 9．How did the woman get the skirt? A．She got it as a gift. B．She rented it online. C．She bought it in a store. 听第8段材料，回答第10至12题。 10．Where are the speakers? A．In the man’s house. B．In a clothing store. C．In a design company. 11．What does the woman say about her business? A．It focuses on personal needs. B．It only provides formal clothing. C．It attracts mainly young customers. 12．When will the wedding take place? A．In one week. B．In four weeks. C．In one year. 听第9段材料，回答第13至16题。 13．What is the man responsible for? A．Selling goods. B．Receiving orders. C．Handling after-sales issues. 14．What happened to the woman? A．Her order arrived late. B．She placed a wrong order. C．The company sent her a wrong product. 15．What does the woman decide to do with the coffee pot at last? A．Return it. B．Exchange it. C．Keep it. 16．Who is the woman expected to meet on Monday morning? A．The man. B．The manager. C．The delivery man. 听第10段材料，回答第17至20题。 17．Where is Coopers? A．On the edge of town. B．Behind a market. C．Near the college. 18．What is the good point about Shopsmart? A．The price. B．The position. C．Transport. 19．What can people buy in Mass? A．Fruit and vegetables. B．Files and pens. C．Souvenirs. 20．What do we know about the museum in Newtown? A．It has its own shop. B．It is closed on Sunday. C．It provides parking spaces. 1 / 3 学科网（北京）股份有限公司 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$ 热点话题06 购物 录音稿 第一节 听下面5段对话。每段对话后有一个小题，从题中所给的A、B、C三个选项中选出最佳选项。听完每段对话后，你都有10秒钟的时间来回答有关小题和阅读下一小题，每段对话仅读一遍。 现在，你有 5 秒钟的时间阅读第 1 小题的有关内容。 Text 1 W: Sir, here are your two chicken hamburgers and a Coke. That will be $15 please. Are you paying with cash or card? M: Cash. Here is $20. Text 2 W: This pair of shoes fits me well. How much is it? M: The original price is 220 dollars, but today we have a 10% discount. W: That’s great. I’ll take it. Text 3 W: Have you seen the new dishwasher? I’m pleased with its efficiency. M: Yeah, its design fits our kitchen perfectly. W: It is so quiet compared to our old one, plus its energy efficient, which is great for our bills. Text 4 M: It’s only twenty dollars. W: I know, but unless you have an account with us, we can’t cash your cheque. There’s a branch of your bank across the street. Text 5 W: Johnny, have you saved enough for the iPad? M: I have 2000 yuan now, and the iPad costs 3100 yuan. My father said he would fill the gap, so I’ll get the rest from him. 第一节到此结束。 第二节 听下面5段对话或独白。每段对话或独白后有几个小题，从题中所给的A、B、C三个选项中选出最佳选项。听每段对话或独白前，你将有时间阅读各个小题，每小题5秒钟；听完后，各小题将给出5秒钟的作答时间，每段对话或独白读两遍。 听下面一段对话，回答第 6 和第 7 两个小题。现在，你有 10 秒钟的时间阅读这两个小题。 Text 6 M: Hello, I’m here to buy a soap bar for my daughter Alice. She wants to use it to wash her face. Do you think this one made of green tea is okay? W: Sure, sir. Does your daughter have oily skin or normal skin? M: Well, she always complains about her dry skin. W: In that case, I think this goat’s milk soap bar is more suitable for your daughter. It’ll make her skin smoother. M: Thanks. I’ll take this one. 听下面一段对话，回答第 8 和第 9 两个小题。现在，你有 10 秒钟的时间阅读这两个小题。 Text 7 W: This skirt has got a hole in it. I would like to return it, please. M: Do you still have your receipt? W: No, I received it as a present, but the price tag is still on the skirt. Will that be OK? M: Oh yes, I can help you with that. W: Do you have any more skirts in this style? M: I’m sorry. I think we’re out of this kind of skirt. Our other branch is just a few doors down the road. Do you want me to take you there? W: No, thanks. I’ll just visit your online store. M: Okay. Here is the fifty dollars we have to return to you. 听下面一段对话，回答第 10 至第 12三个小题。现在，你有 15 秒钟的时间阅读这三个小题。 Text 8 M: Excuse me. I need formal clothing for an event. Can you help me select something? W: Of course, sir. We have a wide range of clothing for you to choose from. M: OK. I’ve heard your clothing store is the best one in the neighborhood! W: We’ve been in business for only one year. We can’t serve as many customers as large companies, but we care more about individual needs. M: Great. I’m invited to my younger brother’s wedding. And I’ll be on stage at the party. W: I see — this suit looks perfect. But it could take a week to make some changes to fit you. M: That’s fine. They are going to have the wedding in a month, so I’ll have plenty of time. 听下面一段独白，回答第 13 至第 16 四个小题。现在，你有 20 秒钟的时间阅读这四个小题。 Text 9 M: Hello, Coffee Pot Galore customer services. Julio Sanchez speaking. How can I help? W: Hello. Can you put me through to your manager, please? M: Oh, I’m sorry, but she’s not at her desk at the moment. Maybe I can help you? W: I ordered a new, yellow coffee pot and it arrived today. But it’s not yellow! It’s purple. M: Oh, OK. Do you have the order number there, Madam? W: Yes. It’s 20241203A001. M: One moment, please. Ah, yes. I see the problem. Order number 20241203A001 was for the purple coffee pot with the product number TP12FS. The yellow one you wanted is TP12SF. W: Oh, I see. I must have made an error when I was ordering. I’m afraid I want to get my money back! M: We can send you a yellow pot and the delivery person will pick up the purple one. W: So I don’t have to send it back myself? M: No, not at all. The delivery man will be with you on Monday morning. W: Oh. That’s very good. Thank you. 听下面一段独白，回答第 17 至第20四个小题。现在，你有 20 秒钟的时间阅读这四个小题。 Text 10   W: Welcome to Newtown, boys and girls. Now let me introduce the main shopping places in Newtown. There are two supermarkets: Coopers, selling all kinds of food, is only five minutes’ walk from the college and has a large car park; Shopsmart, on the edge of town, is bigger and usually has the most competitive prices, but is difficult to get to. It is best to buy fresh fruit and vegetables in the market, which is held every day apart from Sunday. In Bridge Street, there are four bookshops, where you’ll find a good range of dictionaries. For those on a tight budget, there is Mass—a huge shop selling study materials, where you can buy everything from files and pens to software. There is a small bookshop in the college, which also sells basic things like paper. Newtown doesn’t have as many souvenir shops as London, but the castle has its own shop, and so does the museum. Anyway, I hope this talk will be useful for you and I wish you a pleasant stay. 第二节到此结束。现在，你有两分钟的时间将试卷上的答案转涂到答题卡上。 听力部分到此结束。 学科网（北京）股份有限公司 $$ 热点话题06 购物 【佳句示范】 基础句 1.The man pays for his food with cash. 男士用现金支付食物费用。 2.The shoes have a discount today. 这双鞋今天有折扣。 3.The speakers are talking about a new household item. 说话者们在谈论一件新的家居用品。 4.The man can’t cash his cheque here. 男士没法在这里兑现支票。 5.The man hasn’t saved enough for the iPad. 男士还没攒够买 iPad 的钱。 6.The man wants a suitable soap for his daughter. 男士想给女儿买一块合适的香皂。 提高句 1.Could you clarify whether the promotional price applies if I purchase multiple items together?​​ 能麻烦您确认一下，如果我一起购买多件商品，是否还能享受这个促销价？ 2.I’m interested in this coat; however, I’d like to know if alterations to the sleeve length are included in the service.​​ 我对这件外套感兴趣，不过我想知道服务中是否包含修改袖长？ 3.Regarding the warranty, is it possible to extend the coverage beyond the standard one-year period?​​ 关于质保，请问有没有可能将保修期延长到标准的一年以上？ 4.The online order status shows “delivered”, but it hasn’t arrived at my designated pickup location yet. Could you trace it for me?​​ 我的在线订单状态显示“已送达”，但它还没到我指定的取货点。您能帮我追踪一下吗？ 5.Considering the membership discount and the seasonal sale, what would be the final price for this appliance?​​ 考虑到会员折扣和季末促销，这件电器的最终价格是多少？ 6.I received a notification about a price adjustment on the item I purchased last week. How do I claim the refund for the difference?​​ 我收到通知，说我上周买的商品降价了。我该如何申请退还差价？ 【录音稿与答案解析】 第一节 听下面5段对话。每段对话后有一个小题，从题中所给的A、B、C三个选项中选出最佳选项。听完每段对话后，你都有10秒钟的时间来回答有关小题和阅读下一小题，每段对话仅读一遍。 现在，你有 5 秒钟的时间阅读第 1 小题的有关内容。 Text1 W: Sir, here are your two chicken hamburgers and a Coke. That will be $15 please. Are you paying with cash or card? M: Cash. Here is $20. 1．How much money will the man get back? A．$10. B．$5. C．$15. 【答案】B 【解析】文中女士说 “that will be $15 please”，男士回应“Here is $20”，20 美元减去 15 美元，应找零 5 美元。 Text2 W: This pair of shoes fits me well. How much is it? M: The original price is 220 dollars, but today we have a 10% discount. W: That’s great. I’ll take it. 2．How much should the woman pay for the shoes? A．$198. B．$200. C．$220. 【答案】A 【解析】男士说 “The original price is 220 dollars, but today we have a 10% discount”，220 美元的 10% 为 22 美元，220-22=198 美元。掌握折扣计算逻辑，“10% discount” 表示降价 10%，用原价乘以（1 - 折扣比例）得出实际付款金额，避免直接选择原价或无依据的整数金额。 Text3 W: Have you seen the new dishwasher? I’m pleased with its efficiency. M: Yeah, its design fits our kitchen perfectly. W: It is so quiet compared to our old one, plus its energy efficient, which is great for our bills. 3．What are the speakers talking about? A．A machine. B．Energy bills. C．A kitchen. 【答案】A 【解析】女士说 “Have you seen the new dishwasher? I’m pleased with its efficiency”，男士补充 “its design fits our kitchen perfectly”，对话围绕洗碗机这一机器展开。抓住核心名词 “dishwasher”（洗碗机，属于机器类别），排除 “电费”“厨房” 等次要话题选项，锁定 “machine” 这一概括性答案。 Text4 M: It’s only twenty dollars. W: I know, but unless you have an account with us, we can’t cash your cheque. There’s a branch of your bank across the street. 4．Where are the speakers? A．In a bank. B．In a store. C．In a restaurant. 【答案】A 【解析】女士说 “unless you have an account with us, we can’t cash your cheque”，“cash your cheque”（兑现支票）是银行常见业务，且男士提到 “there’s a branch of your bank across the street”。通过关键业务 “cash your cheque” 和 “bank branch” 等场景词，匹配银行场景特征，排除商店、餐厅等干扰选项。 Text5 W: Johnny, have you saved enough for the iPad? M: I have 2000 yuan now, and the iPad costs 3100 yuan. My father said he would fill the gap, so I’ll get the rest from him. 5．How much will the man receive from his father? A．700 yuan. B．900 yuan. C．1, 100 yuan. 【答案】C 【解析】 女士说 “the iPad costs 3100 yuan”，男士回应 “I have 2000 yuan now... My father said he would fill the gap”，“fill the gap” 指补足差额，3100-2000=1100 元。理解 “fill the gap” 的含义为 “补足差额”。 第一节到此结束。 第二节 听下面5段对话或独白。每段对话或独白后有几个小题，从题中所给的A、B、C三个选项中选出最佳选项。听每段对话或独白前，你将有时间阅读各个小题，每小题5秒钟；听完后，各小题将给出5秒钟的作答时间，每段对话或独白读两遍。 听下面一段对话，回答第 6 和第 7 两个小题。现在，你有 10 秒钟的时间阅读这两个小题。 Text6 M:6 Hello, I’m here to buy a soap bar for my daughter Alice. She wants to use it to wash her face. Do you think this one made of green tea is okay? W: Sure, sir. Does your daughter have oily skin or normal skin? M:7 Well, she always complains about her dry skin. W: In that case, I think this goat’s milk soap bar is more suitable for your daughter. It’ll make her skin smoother. M: Thanks. I’ll take this one. 6．What is the probable relationship between the speakers? A．Shop assistant and customer. B．Father and daughter. C．Doctor and patient. 【答案】A 【解析】男士说 “I’m here to buy a soap bar... Do you think this one made of green tea is okay?”，女士回应 “In that case, I think this goat’s milk soap bar is more suitable”，符合店员推荐商品、顾客购买的对话逻辑。 7．How is Alice’s skin condition? A．Normal. B．Oily. C．Dry. 【答案】C 【解析】男士说 “she always complains about her dry skin”，“she” 指代男士的女儿 Alice，明确 Alice 皮肤干燥。 听下面一段对话，回答第 8 和第 9 两个小题。现在，你有 10 秒钟的时间阅读这两个小题。 Text 7 W: 8This skirt has got a hole in it. I would like to return it, please. M: Do you still have your receipt? W:9 No, I received it as a present, but the price tag is still on the skirt. Will that be OK? M: Oh yes, I can help you with that. W: Do you have any more skirts in this style? M: I’m sorry. I think we’re out of this kind of skirt. Our other branch is just a few doors down the road. Do you want me to take you there? W: No, thanks. I’ll just visit your online store. M: Okay. Here is the fifty dollars we have to return to you. 8．Why does the woman come to talk to the man? A．To ask about the price. B．To return an item. C．To cancel an order. 【答案】B 【解析】女士说 “This skirt has got a hole in it. I would like to return it, please”，明确女士来此是为了退货。 9．How did the woman get the skirt? A．She got it as a gift. B．She rented it online. C．She bought it in a store. 【答案】A 【解析】女士说 “I received it as a present”，“it” 指代裙子，表明裙子是作为礼物获得的。直接提取 “received it as a present” 的信息，“present” 与 “gift” 为同义替换，排除 “在线租赁”“商店购买” 等选项。 听下面一段对话，回答第 10 至第 12三个小题。现在，你有 15 秒钟的时间阅读这三个小题。 Text 8 M: Excuse me.10 I need formal clothing for an event. Can you help me select something? W: Of course, sir. We have a wide range of clothing for you to choose from. M: OK. I’ve heard your clothing store is the best one in the neighborhood! W: We’ve been in business for only one year. 11We can’t serve as many customers as large companies, but we care more about individual needs. M: Great. I’m invited to my younger brother’s wedding. And I’ll be on stage at the party. W: I see — this suit looks perfect. But it could take a week to make some changes to fit you. M: That’s fine. 12They are going to have the wedding in a month, so I’ll have plenty of time. 10．Where are the speakers? A．In the man’s house. B．In a clothing store. C．In a design company. 【答案】B 【解析】男士说 “I need formal clothing for an event. Can you help me select something?”，女士回应 “We have a wide range of clothing for you to choose from”，符合服装店选购场景。通过 “select clothing”“wide range of clothing” 等关键信息，判断场景为服装店，排除家中、设计公司等选项。 11．What does the woman say about her business? A．It focuses on personal needs. B．It only provides formal clothing. C．It attracts mainly young customers. 【答案】A 【解析】女士说 “We can’t serve as many customers as large companies, but we care more about individual needs”，“individual needs” 即 “personal needs”（个人需求）。 12．When will the wedding take place? A．In one week. B．In four weeks. C．In one year. 【答案】B 【解析】男士说 “they are going to have the wedding in a month”，“a month” 约为四周，理解 “a month” 与 “four weeks” 的近似换算关系。 听下面一段独白，回答第 13 至第 16 四个小题。现在，你有 20 秒钟的时间阅读这四个小题。 Text 9 M: 13Hello, Coffee Pot Galore customer services. Julio Sanchez speaking. How can I help? W: Hello. Can you put me through to your manager, please? M: Oh, I’m sorry, but she’s not at her desk at the moment. Maybe I can help you? W: 13I ordered a new, yellow coffee pot and it arrived today. But it’s not yellow! It’s purple. M: Oh, OK. Do you have the order number there, Madam? W: Yes. It’s 20241203A001. M: One moment, please. Ah, yes. I see the problem. 14Order number 20241203A001 was for the purple coffee pot with the product number TP12FS. The yellow one you wanted is TP12SF. W: Oh, I see.14 I must have made an error when I was ordering.15 I’m afraid I want to get my money back! M: 15We can send you a yellow pot and the delivery person will pick up the purple one. W: So I don’t have to send it back myself? M: No, not at all. 16The delivery man will be with you on Monday morning. W: Oh. That’s very good. Thank you. 13．What is the man responsible for? A．Selling goods. B．Receiving orders. C．Handling after-sales issues. 【答案】C 【解析】男士自报身份 “Coffee Pot Galore customer services”，且女士反馈 “ordered a new, yellow coffee pot and it arrived today. But it’s not yellow”，男士协助处理订单问题，属于售后服务范畴。 14．What happened to the woman? A．Her order arrived late. B．She placed a wrong order. C．The company sent her a wrong product. 【答案】B 【解析】男士说 “Order number 20241203A001 was for the purple coffee pot... The yellow one you wanted is TP12SF”，女士回应 “I must have made an error when I was ordering”，表明女士下错了订单。 15．What does the woman decide to do with the coffee pot at last? A．Return it. B．Exchange it. C．Keep it. 【答案】B 【解析】女士最初说 “I’m afraid I want to get my money back”，但男士提议 “We can send you a yellow pot and the delivery person will pick up the purple one”，女士回应 “That’s very good. Thank you”，表明最终同意换货。跟踪对话中女士态度的变化，从 “退款” 转为接受 “送新货 + 收回旧货”，即 “exchange it”（换货）。 16．Who is the woman expected to meet on Monday morning? A．The man. B．The manager. C．The delivery man. 【答案】C 【解析】男士说 “The delivery man will be with you on Monday morning”，明确女士周一上午会见到送货员。 听下面一段独白，回答第 17 至第20四个小题。现在，你有 20 秒钟的时间阅读这四个小题。 Text 10 W: Welcome to Newtown, boys and girls. Now let me introduce the main shopping places in Newtown. 17There are two supermarkets: Coopers, selling all kinds of food, is only five minutes’ walk from the college and has a large car park; 18Shopsmart, on the edge of town, is bigger and usually has the most competitive prices, but is difficult to get to. It is best to buy fresh fruit and vegetables in the market, which is held every day apart from Sunday. In Bridge Street, there are four bookshops, where you’ll find a good range of dictionaries. For those on a tight budget, there is 19Mass—a huge shop selling study materials, where you can buy everything from files and pens to software. There is a small bookshop in the college, which also sells basic things like paper.20 Newtown doesn’t have as many souvenir shops as London, but the castle has its own shop, and so does the museum. Anyway, I hope this talk will be useful for you and I wish you a pleasant stay. 17．Where is Coopers? A．On the edge of town. B．Behind a market. C．Near the college. 【答案】C 【解析】独白说 “Coopers, selling all kinds of food, is only five minutes’ walk from the college”，“only five minutes’ walk from the college” 表明 Coopers 在大学附近。抓住方位描述 “five minutes’ walk from the college”，与 “near the college” 同义，排除 “城镇边缘”“市场后面” 等选项。 18．What is the good point about Shopsmart? A．The price. B．The position. C．Transport. 【答案】A 【解析】独白说 “Shopsmart... usually has the most competitive prices”，“most competitive prices” 意为 “最具竞争力的价格”，即价格优势。理解 “most competitive prices” 的含义为 “价格低”。 19．What can people buy in Mass? A．Fruit and vegetables. B．Files and pens. C．Souvenirs. 【答案】B 【解析】独白说 “Mass—a huge shop selling study materials, where you can buy everything from files and pens to software”，明确 Mass 售卖文件夹、笔等学习用品。 20．What do we know about the museum in Newtown? A．It has its own shop. B．It is closed on Sunday. C．It provides parking spaces. 【答案】A 【解析】独白说 “Newtown doesn’t have as many souvenir shops as London, but the castle has its own shop, and so does the museum”，“so does the museum” 表示博物馆也有自己的商店。 第二节到此结束。现在，你有两分钟的时间将试卷上的答案转涂到答题卡上。 听力部分到此结束。 参考答案 1.B 2. A 3. A 4. A 5. C 6. A 7. C 8. B 9. A 10. B 11. A 12. B 13. C 14. B 15. B 16. C 17. C 18. A 19. B 20. A 学科网（北京）股份有限公司1 / 4 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$