内容正文:
投诉信
(一)
(2021届南京市高三学情调研卷)假定你是李华,你的邻居Smith先生的宠物狗不断的吠叫,严重影响了你的生活。请给他写封信表达你的不满。
内容包括:
1. 写信目的;2.犬吠对你的影响;3.你的诉求。
注意: 1.词数80左右;2.可以适当增加细节,以使行文连贯;
3.开头和结尾已经给出,不包含在词数内。
Dear Mr. Smith,
I’m Li Hua, one of your neighbours. I’m writing to complain about your pet dogs.
I’m often bothered by your dog. Worse still, it keeps barking constantly at night, greatly disturbing the neighbours, me included. I’ve mentioned the matter to you several times, but somehow you ignored it. I do hope that you’ll take my complaints seriously and take proper measures to prevent it from happening again.
Thank you for your consideration. Looking forward to your earliest reply and action.
Yours sincerely,
Li Hua
(二)
假如你是李华,昨天一位快递员未联系你就私自将快递放在门卫室(guard room),并且快递包装破损,你决定给快递公司经理写一封投诉信反映问题并希望其改进。要点如下:
1. 写信目的;
2. 说明情况;
3. 提出诉求。
注意:
1. 词数80左右;
2. 可以适当增加细节,以使行文连贯;
3. 开头和结尾已给出,不计入字数。
Dear Sir or Madam,
Though reluctant to trouble you, I’m afraid that I have to make a serious complaint about your poor express service.
Yesterday, your irresponsible delivery man placed my parcel at the guard room without contacting me to get my permission. What if it is stolen? Even worse, no sooner had I picked it up than I found a hole on the package and some of my possessions inside missing.
I insist you compensate for my loss. Besides, you should provide your employees with professional training to avoid similar things in the future. A swift response would be greatly appreciated.
Yours,
Li Hua
(三)
(2020届银川一中模拟题)假定你是李华,一周前在一英国网站购得一个智能手环,但因为质量问题不能使用, 请你给客服人员写一封电子邮件。内容如下:
1.反映存在的问题(如不能测量运动步数和心率,日历不准确等);
2.提出解决方案。
注意:
1.词数80左右; 2.可以适当增加细节,以使行文连贯;3.开头与结尾已为你写好,不计入总词数。
参考词汇:智能手环smartband
Dear customer service manager,
I’m writing to complain about a faulty smartband that I purchased on your website a week ago to keep track of my health condition.
After the device was delivered to me, I found it fails to measure up the heart rates as well as track how many steps are covered and how many calories are burned. Besides,