内容正文:
夹叙夹议文(一)
(2018·济南市高三针对性训练)
A taxi driver taught me a lesson in customer satisfaction and expectations.Inspiring speakers __1__ thousands of dollars to give this kind of training to corporate directors and staff.It cost me only a $12 __2__ ride.
I had __3__ into Dallas just for the purpose of calling on a client.Time was precious and my __4__ included a quick roundtrip from and back to the airport.A __5__ taxi pulled up.The driver rushed to __6__ the passenger door for me and made sure I was __7__ seated before he closed the door.As he got in the driver's seat,he __8__ that the neatly folded Wall Street Journal next to me was for my use.He then showed me several __9__ and asked me what type of music I would enjoy.
I could not believe the __10__ I was receiving!I took the opportunity to say,“__11__ you take great pride in your work.You must have a __12__ to share.”
“You bet,” he __13__,“I used to be in Corporate America.But I was tired of thinking my best would never be good enough.I _