旅游英语【考点】《旅游英语》湖北省技能高考《旅游类考纲百套卷》第61卷（原卷版+解析版）

编写说明：湖北省技能高考《旅游类考纲百套卷》，依据《湖北省2026年普通高校招生职业技能考试大纲旅游类》编写。本专辑涵盖七门课程，且每门课程均采用三阶递进式训练体系：基础层（具象化支架）拆解考点为微目标，紧扣考纲 “掌握”“理解” 要求编写考点训练卷；巩固层（关联性支架）强化知识交叉与场景关联，按考纲专题编专题训练卷；应用层（引导性支架）聚焦真题突破，结合知识模块与教材编写课程综合卷。 本试卷是第61卷为考点训练卷，按《旅游英语》范围和要求编写。掌握：进行英语的询问和信息提供，学会深层次情感表达。 湖北省《旅游类考纲百套卷》 第61卷 《旅游英语》 考点训练卷 考试时间60分钟 满分100分 班级 姓名 学号 成绩 1、 选择题（共15小题，每题4分，共60分） 1. Which of the following signs means "No Smoking" in a hotel?（ ） A. No Smoking B. No Photos C. No Touching D. No Noise 2. A guest wants to know the check-out time of the hotel. Which question is correct?（ ） A. What time do we have to leave? B. When can I check in? C. How much is the room per night? D. Where is the front desk? 3. A guest complains that the air conditioner in his room doesn't work. How should the hotel staff respond first?（ ） A. It's not our fault. B. I'm sorry to hear that. I'll send someone to fix it right away. C. You can change another room by yourself. D. Wait a minute, we are busy now. 4. A guest wants to buy a souvenir and asks for a discount. Which sentence is used for bargaining?（ ） A. Can you give me a better price? B. How much is this? C. I'll take it. D. Where is the gift shop? 5. Which of the following is a proper warning to a guest who is running in the hotel lobby?（ ） A. Stop running! B. Please walk slowly. The floor is slippery. C. Don't run here! D. You are not allowed to run. 6. A guest asks where the nearest restaurant is. Which response provides the most useful information?（ ） A. It's over there. B. Go straight and turn left at the first corner. It's on your right. C. I don't know. D. You can ask someone else. 7. A guest is leaving the hotel and says "Thank you for your service". How should the staff reply?（ ） A. You're welcome. Have a nice trip! B. No thanks. C. It's my job. D. Goodbye. 8. Which of the following signs means "No Parking" in the hotel parking lot?（ ） A. No Entry B. No U-turn C. No Parking D. Speed Limit 9. A guest wants to know if the hotel provides free breakfast. Which question is correct?（ ） A. Is breakfast included in the room rate? B. What time is breakfast served? C. Where is the dining hall? D. Do you have breakfast? 10. A guest is very happy with the hotel service and says "This is the best hotel I've ever stayed in". How should the staff respond?（ ） A. Thank you very much for your compliment. B. Yes, we are the best. C. I know. D. You are too kind. 11. A guest wants to negotiate the price of a conference room. Which sentence is appropriate?（ ） A. If we book the conference room for three days, can you give us a discount? B. This price is too expensive. C. I don't want to pay so much. D. Lower the price. 12. Which of the following is a proper warning about the hotel swimming pool?（ ） A. Don't swim here. B. Children must be accompanied by adults. C. No swimming. D. Swimming is dangerous. 13. A guest calls the front desk and says "I forgot my room key". How should the staff respond?（ ） A. What's your room number and your name, please? B. You should be more careful. C. I can't help you. D. Come to the front desk and get it. 14. A guest is sad because he lost his wallet in the hotel. How should the staff comfort him?（ ） A. Don't worry. We will help you look for it. B. It's your own fault. C. That's too bad. D. I'm sorry, but we are not responsible. 15. Which of the following sentences is used to ask about the hotel's cancellation policy?（ ） A. When is the latest check-in time? B. Can I book a room? C. How do I check in? D. What is your cancellation policy? 2、 多选题（共5小题，每题4分，共20分） 1. Which of the following are common prohibitions in a hotel?（ ） A. No smoking in the guest rooms. B. No pets allowed. C. No loud noise after 10 p.m. D. No eating in the lobby. E. No using the elevator. 2. Which of the following questions are used to seek information about hotel services?（ ） A. Do you have a gym? B. Is there free Wi-Fi in the hotel? C. What time does the restaurant open? D. How much is the laundry service? E. Can I have a wake-up call? 3. Which of the following expressions are used to express satisfaction?（ ） A. I'm very satisfied with your service. B. Everything is perfect. C. The room is clean and comfortable. D. I'm disappointed. E. This is terrible. 4. Which of the following sentences are used in bargaining?（ ） A. Can you give me 10% off? B. If I buy two, can I get one free? C. This is the lowest price. D. I can't afford it. E. That's a good deal. 5. Which of the following are proper warnings in a hotel?（ ） A. Watch your step. B. Mind your head. C. Do not touch the equipment. D. Keep off the grass. E. No photos in the exhibition hall. 三、判断题（共10小题，每题2分，共20分） 1. "No Spitting" is a common prohibition sign in public areas of a hotel.（ ） 2. When a guest asks for directions, it's okay to say "I don't know" and walk away.（ ） 3. "I'm sorry for the inconvenience" is a proper expression to apologize to a guest.（ ） 4. In a hotel, you can always get a discount if you ask for it.（ ） 5. "Please keep your valuables in the safe" is a warning to guests about their property safety.（ ） 6. When a guest complains, the staff should argue with the guest to prove they are right.（ ） 7. "How was your stay?" is a question used to get feedback from a guest.（ ） 8. "Take it or leave it" is a polite sentence used in bargaining.（ ） 9. "No Entry" sign means that people are not allowed to enter a certain area.（ ） 10. When a guest is angry, the staff should remain calm and speak in a soft voice.（ ） 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $ 编写说明：湖北省技能高考《旅游类考纲百套卷》，依据《湖北省2026年普通高校招生职业技能考试大纲旅游类》编写。本专辑涵盖七门课程，且每门课程均采用三阶递进式训练体系：基础层（具象化支架）拆解考点为微目标，紧扣考纲 “掌握”“理解” 要求编写考点训练卷；巩固层（关联性支架）强化知识交叉与场景关联，按考纲专题编专题训练卷；应用层（引导性支架）聚焦真题突破，结合知识模块与教材编写课程综合卷。 本试卷是第61卷为考点训练卷，按《旅游英语》范围和要求编写。掌握：进行英语的询问和信息提供，学会深层次情感表达。 湖北省《旅游类考纲百套卷》 第61卷 《旅游英语》 考点训练卷 考试时间60分钟 满分100分 班级 姓名 学号 成绩 1、 选择题（共15小题，每题4分，共60分） 1. Which of the following signs means "No Smoking" in a hotel?（ ） A. No Smoking B. No Photos C. No Touching D. No Noise 【答案】A 【解析】"No Smoking" 是酒店最常见的禁止类标识，意为 "禁止吸烟"；B 选项表示 "禁止拍照"，C 选项表示 "禁止触摸"，D 选项表示 "禁止大声喧哗"。 2. A guest wants to know the check-out time of the hotel. Which question is correct?（ ） A. What time do we have to leave? B. When can I check in? C. How much is the room per night? D. Where is the front desk? 【答案】A 【解析】询问退房时间应使用 "What time do we have to leave?" 或 "What is the check-out time?"；B 选项询问入住时间，C 选项询问房价，D 选项询问前台位置。 3. A guest complains that the air conditioner in his room doesn't work. How should the hotel staff respond first?（ ） A. It's not our fault. B. I'm sorry to hear that. I'll send someone to fix it right away. C. You can change another room by yourself. D. Wait a minute, we are busy now. 【答案】B 【解析】面对客人投诉，首先应表达歉意并承诺立即解决问题；A 选项推卸责任，C 选项让客人自行解决，D 选项让客人等待且态度敷衍，均不符合服务规范。 4. A guest wants to buy a souvenir and asks for a discount. Which sentence is used for bargaining?（ ） A. Can you give me a better price? B. How much is this? C. I'll take it. D. Where is the gift shop? 【答案】A 【解析】"Can you give me a better price?" 是典型的讨价还价用语，意为 "你能给我一个更优惠的价格吗？"；B 选项询问价格，C 选项表示购买，D 选项询问礼品店位置。 5. Which of the following is a proper warning to a guest who is running in the hotel lobby?（ ） A. Stop running! B. Please walk slowly. The floor is slippery. C. Don't run here! D. You are not allowed to run. 【答案】B 【解析】酒店服务中应使用礼貌委婉的警告用语，B 选项既提醒了客人注意安全，又说明了原因；A、C、D 选项语气过于生硬，不符合服务礼仪。 6. A guest asks where the nearest restaurant is. Which response provides the most useful information?（ ） A. It's over there. B. Go straight and turn left at the first corner. It's on your right. C. I don't know. D. You can ask someone else. 【答案】B 【解析】为客人指路时应提供清晰具体的路线信息；A 选项过于模糊，C、D 选项拒绝提供信息，均不符合服务要求。 7. A guest is leaving the hotel and says "Thank you for your service". How should the staff reply?（ ） A. You're welcome. Have a nice trip! B. No thanks. C. It's my job. D. Goodbye. 【答案】A 【解析】客人感谢服务时，应礼貌回应并送上祝福；B 选项表达错误，C 选项语气生硬，D 选项仅道别不够完整。 8. Which of the following signs means "No Parking" in the hotel parking lot?（ ） A. No Entry B. No U-turn C. No Parking D. Speed Limit 【答案】C 【解析】"No Parking" 意为 "禁止停车"，是停车场常见的禁止标识；A 选项表示 "禁止通行"，B 选项表示 "禁止掉头"，D 选项表示 "限速"。 9. A guest wants to know if the hotel provides free breakfast. Which question is correct?（ ） A. Is breakfast included in the room rate? B. What time is breakfast served? C. Where is the dining hall? D. Do you have breakfast? 【答案】A 【解析】询问房价是否包含早餐应使用 "Is breakfast included in the room rate?"；B 选项询问早餐时间，C 选项询问餐厅位置，D 选项表达不够准确。 10. A guest is very happy with the hotel service and says "This is the best hotel I've ever stayed in". How should the staff respond?（ ） A. Thank you very much for your compliment. B. Yes, we are the best. C. I know. D. You are too kind. 【答案】A 【解析】面对客人的赞美，应真诚感谢；B 选项过于自负，C 选项态度傲慢，D 选项虽然礼貌但不如 A 选项专业。 11. A guest wants to negotiate the price of a conference room. Which sentence is appropriate?（ ） A. If we book the conference room for three days, can you give us a discount? B. This price is too expensive. C. I don't want to pay so much. D. Lower the price. 【答案】A 【解析】商务谈判中应使用礼貌且明确的议价用语，A 选项提出了具体的合作条件并询问折扣；B、C、D 选项语气过于直接且不专业。 12. Which of the following is a proper warning about the hotel swimming pool?（ ） A. Don't swim here. B. Children must be accompanied by adults. C. No swimming. D. Swimming is dangerous. 【答案】B 【解析】酒店泳池的常见安全警告是 "儿童必须由成人陪同"；A、C 选项禁止游泳不符合泳池的用途，D 选项过于笼统。 13. A guest calls the front desk and says "I forgot my room key". How should the staff respond?（ ） A. What's your room number and your name, please? B. You should be more careful. C. I can't help you. D. Come to the front desk and get it. 【答案】A 【解析】客人丢失房卡时，首先应核实客人的身份信息（房间号和姓名）；B 选项指责客人，C 选项拒绝帮助，D 选项未核实身份直接让客人取卡，存在安全隐患。 14. A guest is sad because he lost his wallet in the hotel. How should the staff comfort him?（ ） A. Don't worry. We will help you look for it. B. It's your own fault. C. That's too bad. D. I'm sorry, but we are not responsible. 【答案】A 【解析】客人丢失物品时，应先安慰客人并表示会提供帮助；B 选项指责客人，C 选项仅表示同情未提供帮助，D 选项推卸责任，均不符合服务规范。 15. Which of the following sentences is used to ask about the hotel's cancellation policy?（ ） A. When is the latest check-in time? B. Can I book a room? C. How do I check in? D. What is your cancellation policy? 【答案】D 【解析】询问酒店取消政策应使用 "What is your cancellation policy?"；B 选项询问预订房间，C 选项询问入住流程，A 选项询问最晚入住时间。 2、 多选题（共5小题，每题4分，共20分） 1. Which of the following are common prohibitions in a hotel?（ ） A. No smoking in the guest rooms. B. No pets allowed. C. No loud noise after 10 p.m. D. No eating in the lobby. E. No using the elevator. 【答案】ABCD 【解析】酒店常见的禁止规定包括：客房内禁止吸烟、禁止携带宠物、晚上 10 点后禁止大声喧哗、大堂内禁止进食；E 选项禁止使用电梯不符合常理。 2. Which of the following questions are used to seek information about hotel services?（ ） A. Do you have a gym? B. Is there free Wi-Fi in the hotel? C. What time does the restaurant open? D. How much is the laundry service? E. Can I have a wake-up call? 【答案】ABCDE 【解析】以上所有选项均是用于询问酒店服务信息的常用问句，分别涉及健身房、无线网络、餐厅营业时间、洗衣服务和叫醒服务。 3. Which of the following expressions are used to express satisfaction?（ ） A. I'm very satisfied with your service. B. Everything is perfect. C. The room is clean and comfortable. D. I'm disappointed. E. This is terrible. 【答案】ABC 【解析】A、B、C 选项均用于表达满意；D 选项表示失望，E 选项表示糟糕，均用于表达不满。 4. Which of the following sentences are used in bargaining?（ ） A. Can you give me 10% off? B. If I buy two, can I get one free? C. This is the lowest price. D. I can't afford it. E. That's a good deal. 【答案】ABD 【解析】A、B、D 选项均是讨价还价时的常用语；C 选项是卖家表示价格不能再低，E 选项是买家表示价格合适，均不属于议价用语。 5. Which of the following are proper warnings in a hotel?（ ） A. Watch your step. B. Mind your head. C. Do not touch the equipment. D. Keep off the grass. E. No photos in the exhibition hall. 【答案】ABCDE 【解析】以上所有选项均是酒店内常见的警告用语，分别提醒客人注意脚下、小心碰头、不要触摸设备、不要践踏草坪和展厅内禁止拍照。 三、判断题（共10小题，每题2分，共20分） 1. "No Spitting" is a common prohibition sign in public areas of a hotel.（ ） 【答案】正确 【解析】"No Spitting" 意为 "禁止随地吐痰"，是酒店公共区域常见的禁止类标识。 2. When a guest asks for directions, it's okay to say "I don't know" and walk away.（ ） 【答案】错误 【解析】当客人询问方向时，即使不知道也应礼貌回应并帮助客人联系其他能提供帮助的工作人员，不能直接走开。 3. "I'm sorry for the inconvenience" is a proper expression to apologize to a guest.（ ） 【答案】正确 【解析】"I'm sorry for the inconvenience" 意为 "很抱歉给您带来不便"，是向客人道歉的常用礼貌用语。 4. In a hotel, you can always get a discount if you ask for it.（ ） 【答案】错误 【解析】酒店的价格通常有固定的标准和折扣政策，不是所有情况下都能通过询问获得折扣。 5. "Please keep your valuables in the safe" is a warning to guests about their property safety.（ ） 【答案】正确 【解析】"Please keep your valuables in the safe" 意为 "请将贵重物品存放在保险箱内"，是提醒客人注意财产安全的警告语。 6. When a guest complains, the staff should argue with the guest to prove they are right.（ ） 【答案】错误 【解析】面对客人投诉，工作人员应耐心倾听，不要与客人争论，应先解决问题再解释原因。 7. "How was your stay?" is a question used to get feedback from a guest.（ ） 【答案】正确 【解析】"How was your stay?" 意为 "您住得怎么样？"，是酒店工作人员在客人退房时常用的获取反馈的问句。 8. "Take it or leave it" is a polite sentence used in bargaining.（ ） 【答案】错误 【解析】"Take it or leave it" 意为 "要么接受，要么放弃"，语气非常强硬，不是礼貌的议价用语。 9. "No Entry" sign means that people are not allowed to enter a certain area.（ ） 【答案】正确 【解析】"No Entry" 意为 "禁止入内"，用于标识不允许进入的区域。 10. When a guest is angry, the staff should remain calm and speak in a soft voice.（ ） 【答案】正确 【解析】当客人情绪激动时，工作人员应保持冷静，用温和的语气与客人沟通，避免激化矛盾。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $