课程综合卷（一）《旅游英语》湖北省技能高考《旅游类考纲百套卷》第64卷（原卷版+解析版）

编写说明：湖北省技能高考《旅游类考纲百套卷》，依据《湖北省2026年普通高校招生职业技能考试大纲旅游类》编写。本专辑涵盖七门课程，且每门课程均采用三阶递进式训练体系：基础层（具象化支架）拆解考点为微目标，紧扣考纲 “掌握”“理解” 要求编写考点训练卷；巩固层（关联性支架）强化知识交叉与场景关联，按考纲专题编专题训练卷；应用层（引导性支架）聚焦真题突破，结合知识模块与教材编写课程综合卷。 本试卷是第64卷为课程综合卷，按《旅游英语》范围和要求编写。 湖北省《旅游类考纲百套卷》 第64卷 《旅游英语》 课程综合卷 考试时间60分钟 满分100分 班级 姓名 学号 成绩 1、 选择题（共30小题，每题2分，共60分） 1. Which of the following is the most appropriate greeting for a guest arriving at a hotel at 5:00 p.m.?（ ） A. Good morning! B. Good afternoon! C. Good evening! D. Good night! 2. Which expression should you use when a guest checks out at 11:00 p.m.?（ ） A. Have a sweet dream! B. Have a safe trip! C. Nice to meet you! D. How do you do? 3. A guest is leaving for a business trip tomorrow. What is the best farewell expression?（ ） A. See you tomorrow! B. Welcome back! C. Good night! D. Have a successful business trip! 4. Which of the following is a casual greeting suitable for a regular guest?（ ） A. How do you do? B. Nice to meet you. C. How are you doing today? D. Good evening, sir/madam. 5. Which sentence is correct for introducing yourself as a hotel tour guide?（ ） A. I am work as a tour guide. B. My name is Amy, I'm your tour guide today. C. This is Amy, tour guide. D. I Amy, your tour guide. 6. When introducing your restaurant manager Mr. Chen to a guest, you should say:（ ） A. Mr. Chen, this is our guest. B. Guest, this is Mr. Chen, our restaurant manager. C. This is Mr. Chen, guest. D. Our manager Mr. Chen, meet the guest. 7. A new colleague joins the front desk. How do you introduce them to a guest?（ ） A. This is Lisa, our new receptionist. She will help you today. B. Lisa, this is a guest. C. This is Lisa, new receptionist. D. Our new receptionist Lisa, help the guest. 8. Which of the following is a correct way to introduce the hotel's chef to a guest?（ ） A. This is Chef Wang, he makes the best local dishes here. B. Chef Wang, this is a guest. C. This is Chef Wang. D. Our chef Wang, meet the guest. 9. A guest helps you carry a tray of drinks. What should you say?（ ） A. It's my job. B. Thank you so much for your help. C. I can do it myself. D. No, thanks. 10. You accidentally knock over a guest's cup of coffee. What should you say first?（ ） A. It's not my fault. B. I'm so sorry. Let me clean this up right away. C. Don't worry about it. D. It's okay. 11. A guest says "I'm sorry I kept you waiting." What should you reply?（ ） A. You are late. B. Don't do that again. C. It's your fault. D. That's quite all right. 12. Which of the following is the most formal way to apologize for a serious mistake?（ ） A. Sorry. B. Excuse me. C. I sincerely apologize for the inconvenience we have caused you. D. Pardon me. 13. A guest wants to book a table for afternoon tea at 3:00 p.m. Which question should you ask to confirm?（ ） A. What's your favorite tea? B. May I have your name and phone number, please? C. Do you like cakes? D. How old are you? 14. Which expression is used to invite a guest to the hotel's summer barbecue party?（ ） A. You must come to our barbecue party. B. Come to our party if you have time. C. Would you like to join our summer barbecue party this Saturday? D. Our party is very fun. 15. You call a guest to confirm their meeting room reservation. What should you say first?（ ） A. Hello, I want to confirm your reservation. B. Hello, is that Mr. Green? This is the Sunshine Hotel calling. C. Hello, who are you? D. Hello, are you Mr. Green? 16. A guest wants to book a double room for 3 nights. Which information do you need to confirm first?（ ） A. Check-in and check-out dates B. Favorite color C. Favorite food D. Hobbies 17. Which of the following is the most appropriate way to congratulate a guest on their graduation?（ ） A. Have a nice day! B. Congratulations on your graduation! C. Good luck! D. Enjoy your meal! 18. A guest is going to take an exam tomorrow. What is the best wish?（ ） A. Good luck with your exam! B. Congratulations! C. Well done! D. Happy birthday! 19. Which expression is used to wish someone a happy New Year?（ ） A. Merry Christmas! B. Happy New Year! C. Happy Thanksgiving! D. Happy Easter! 20. A guest is celebrating their promotion. What should you say?（ ） A. Congratulations on your promotion! B. Have a nice trip! C. Good luck! D. Thank you. 21. A guest says "I can't find the elevator." What should you say to offer help?（ ） A. That's not my problem. B. Don't worry, I'll show you the way. C. You should look for the sign. D. I'm busy right now. 22. You see a guest struggling with a heavy suitcase. What should you say?（ ） A. Can I help you with your suitcase? B. Why are you carrying so much? C. You need a bellboy. D. Hurry up, please. 23. A guest needs to print a document. What is the correct response?（ ） A. Sure, I can help you print it at the business center. B. We don't have a printer. C. You have to print it yourself. D. I don't know how to print. 24. A guest wants to call a taxi to the airport. What should you do?（ ） A. Call a taxi for them immediately and confirm the time. B. Tell them to call themselves. C. Say you don't have a taxi number. D. Ignore their request. 25. A colleague says "We should offer free water to guests in the lobby." You agree. You can say:（ ） A. That's impossible. B. I don't think that's necessary. C. Are you sure? D. That's a wonderful idea. 26. A guest says "Can I smoke in the lobby?" You disagree politely. You can say:（ ） A. No, you can't. B. I'm afraid smoking is not allowed in the lobby. Would you mind smoking outside? C. Smoking is forbidden here. D. Don't smoke here! 27. Which of the following expressions shows partial agreement?（ ） A. I totally agree. B. You have a point, but we need to consider the cost. C. I couldn't agree more. D. That's absolutely right. 28. A colleague says "We should close the pool at 8:00 p.m." You disagree. You can say:（ ） A. I'm not sure that's a good idea. Many guests like to swim in the evening. B. That's a great idea. C. You're absolutely right. D. I totally agree. 29. A guest offers you a small souvenir. If you want to accept it, you should say:（ ） A. That's too expensive. B. Thank you, it's very lovely. C. I can't accept this. D. You shouldn't have. 30. A guest invites you to watch a movie, but you have to work. How should you refuse politely?（ ） A. No, I can't. B. I'd love to, but I'm on duty tonight. C. I don't want to. D. That's not allowed. 二、判断题（共20小题，每题2分，共40分） 1. "Good evening" is used to greet people between 6:00 p.m. and 10:00 p.m.（ ） 2. When introducing two people, you should introduce the younger person to the older person first.（ ） 3. "Thank you very much" can only be used for big favors.（ ） 4. When making a restaurant reservation, you only need to confirm the time.（ ） 5. "Merry Christmas" is used to wish people a happy Christmas holiday.（ ） 6. If you can't help a guest, you should ignore them.（ ） 7. "I think you're right" is a way to express agreement.（ ） 8. "No, thank you" is a polite way to refuse an offer.（ ） 9. "Goodbye" can only be used when you will not see someone for a long time.（ ） 10. When introducing a hotel facility, you only need to mention its location.（ ） 11. "I apologize" is a more formal way to say "I'm sorry".（ ） 12. You should never invite a guest to a hotel event.（ ） 13. "Have a good weekend" is an expression of wishes.（ ） 14. If a guest is angry, you should argue with them to prove you are right.（ ） 15. "I'm afraid I can't" is a polite way to express refusal.（ ） 16. "No Spitting" is a common prohibition sign in hotel public areas.（ ） 17. When a guest asks for directions, it's okay to say "I don't know" and walk away.（ ） 18. "I'm sorry for the inconvenience" is a proper apology expression.（ ） 19. You can always get a discount in a hotel if you ask for it.（ ） 20. "Please keep your valuables in the safe" is a property safety warning.（ ） 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $ 编写说明：湖北省技能高考《旅游类考纲百套卷》，依据《湖北省2026年普通高校招生职业技能考试大纲旅游类》编写。本专辑涵盖七门课程，且每门课程均采用三阶递进式训练体系：基础层（具象化支架）拆解考点为微目标，紧扣考纲 “掌握”“理解” 要求编写考点训练卷；巩固层（关联性支架）强化知识交叉与场景关联，按考纲专题编专题训练卷；应用层（引导性支架）聚焦真题突破，结合知识模块与教材编写课程综合卷。 本试卷是第64卷为课程综合卷，按《旅游英语》范围和要求编写。 湖北省《旅游类考纲百套卷》 第64卷 《旅游英语》 课程综合卷 考试时间60分钟 满分100分 班级 姓名 学号 成绩 1、 选择题（共30小题，每题2分，共60分） 1. Which of the following is the most appropriate greeting for a guest arriving at a hotel at 5:00 p.m.?（ ） A. Good morning! B. Good afternoon! C. Good evening! D. Good night! 【答案】B 【解析】下午5点属于下午时段，应使用"Good afternoon!"进行问候；"Good morning!"用于早上，"Good evening!"用于晚上6点后，"Good night!"用于睡前道别。 2. Which expression should you use when a guest checks out at 11:00 p.m.?（ ） A. Have a sweet dream! B. Have a safe trip! C. Nice to meet you! D. How do you do? 【答案】B 【解析】深夜退房应祝旅途平安；A是睡前祝福，C、D是初次见面问候语。 3. A guest is leaving for a business trip tomorrow. What is the best farewell expression?（ ） A. See you tomorrow! B. Welcome back! C. Good night! D. Have a successful business trip! 【答案】D 【解析】祝商务旅行顺利符合语境；A用于明天见，C是晚安，B用于欢迎再次光临。 4. Which of the following is a casual greeting suitable for a regular guest?（ ） A. How do you do? B. Nice to meet you. C. How are you doing today? D. Good evening, sir/madam. 【答案】C 【解析】"How are you doing today?"是随意亲切的问候，适合熟客；A、B用于初次见面，D是正式问候。 5. Which sentence is correct for introducing yourself as a hotel tour guide?（ ） A. I am work as a tour guide. B. My name is Amy, I'm your tour guide today. C. This is Amy, tour guide. D. I Amy, your tour guide. 【答案】B 【解析】正确的自我介绍格式是"姓名+身份"，语法正确；A存在语法错误，C用于介绍他人，D缺少谓语动词。 6. When introducing your restaurant manager Mr. Chen to a guest, you should say:（ ） A. Mr. Chen, this is our guest. B. Guest, this is Mr. Chen, our restaurant manager. C. This is Mr. Chen, guest. D. Our manager Mr. Chen, meet the guest. 【答案】B 【解析】介绍他人遵循"先卑后尊"原则，应先向客人介绍工作人员；A顺序错误，C、D表达不规范。 7. A new colleague joins the front desk. How do you introduce them to a guest?（ ） A. This is Lisa, our new receptionist. She will help you today. B. Lisa, this is a guest. C. This is Lisa, new receptionist. D. Our new receptionist Lisa, help the guest. 【答案】A 【解析】清晰介绍身份并说明职责，让客人明确服务人员；B顺序错误，C、D表达不完整。 8. Which of the following is a correct way to introduce the hotel's chef to a guest?（ ） A. This is Chef Wang, he makes the best local dishes here. B. Chef Wang, this is a guest. C. This is Chef Wang. D. Our chef Wang, meet the guest. 【答案】A 【解析】介绍时可突出专业优势，让客人更了解；B顺序错误，C太简短，D表达不规范。 9. A guest helps you carry a tray of drinks. What should you say?（ ） A. It's my job. B. Thank you so much for your help. C. I can do it myself. D. No, thanks. 【答案】B 【解析】得到他人帮助应真诚感谢；A不礼貌，C、D用于拒绝帮助。 10. You accidentally knock over a guest's cup of coffee. What should you say first?（ ） A. It's not my fault. B. I'm so sorry. Let me clean this up right away. C. Don't worry about it. D. It's okay. 【答案】B 【解析】犯错后应首先道歉并立即提供解决方案；A推卸责任，C、D用于安慰他人。 11. A guest says "I'm sorry I kept you waiting." What should you reply?（ ） A. You are late. B. Don't do that again. C. It's your fault. D. That's quite all right. 【答案】D 【解析】回应他人道歉应表示谅解；A、B、C语气生硬且不礼貌。 12. Which of the following is the most formal way to apologize for a serious mistake?（ ） A. Sorry. B. Excuse me. C. I sincerely apologize for the inconvenience we have caused you. D. Pardon me. 【答案】C 【解析】正式道歉需使用完整且诚恳的表达；A太随意，B、D用于轻微打扰或请求重复。 13. A guest wants to book a table for afternoon tea at 3:00 p.m. Which question should you ask to confirm?（ ） A. What's your favorite tea? B. May I have your name and phone number, please? C. Do you like cakes? D. How old are you? 【答案】B 【解析】预订服务需要确认客人姓名和联系电话；A、C、D与预订无关。 14. Which expression is used to invite a guest to the hotel's summer barbecue party?（ ） A. You must come to our barbecue party. B. Come to our party if you have time. C. Would you like to join our summer barbecue party this Saturday? D. Our party is very fun. 【答案】C 【解析】正式邀请应使用"Would you like to..."句式；A语气强硬，B不够正式，D不是邀请句式。 15. You call a guest to confirm their meeting room reservation. What should you say first?（ ） A. Hello, I want to confirm your reservation. B. Hello, is that Mr. Green? This is the Sunshine Hotel calling. C. Hello, who are you? D. Hello, are you Mr. Green? 【答案】B 【解析】打电话确认预订时应首先自报家门并确认对方身份；A未确认身份，C不礼貌，D不够正式。 16. A guest wants to book a double room for 3 nights. Which information do you need to confirm first?（ ） A. Check-in and check-out dates B. Favorite color C. Favorite food D. Hobbies 【答案】A 【解析】预订房间首先需要确认入住和退房日期；B、C、D与预订核心信息无关。 17. Which of the following is the most appropriate way to congratulate a guest on their graduation?（ ） A. Have a nice day! B. Congratulations on your graduation! C. Good luck! D. Enjoy your meal! 【答案】B 【解析】祝贺毕业应使用专门的表达；A祝一天愉快，C祝好运，D祝用餐愉快。 18. A guest is going to take an exam tomorrow. What is the best wish?（ ） A. Good luck with your exam! B. Congratulations! C. Well done! D. Happy birthday! 【答案】A 【解析】祝考试顺利应使用"Good luck with your exam!"；B祝贺成功，C表扬做得好，D祝生日快乐。 19. Which expression is used to wish someone a happy New Year?（ ） A. Merry Christmas! B. Happy New Year! C. Happy Thanksgiving! D. Happy Easter! 【答案】B 【解析】新年快乐使用"Happy New Year!"；A圣诞快乐，C感恩节快乐，D复活节快乐。 20. A guest is celebrating their promotion. What should you say?（ ） A. Congratulations on your promotion! B. Have a nice trip! C. Good luck! D. Thank you. 【答案】A 【解析】祝贺升职应使用"Congratulations on your promotion!"；B祝旅途愉快，C祝好运，D用于感谢。 21. A guest says "I can't find the elevator." What should you say to offer help?（ ） A. That's not my problem. B. Don't worry, I'll show you the way. C. You should look for the sign. D. I'm busy right now. 【答案】B 【解析】主动为客人带路是最贴心的帮助方式；A推卸责任，C不够贴心，D拒绝帮助。 22. You see a guest struggling with a heavy suitcase. What should you say?（ ） A. Can I help you with your suitcase? B. Why are you carrying so much? C. You need a bellboy. D. Hurry up, please. 【答案】A 【解析】主动提出帮忙搬运行李是标准服务用语；B不礼貌，C只是陈述事实，D催促客人。 23. A guest needs to print a document. What is the correct response?（ ） A. Sure, I can help you print it at the business center. B. We don't have a printer. C. You have to print it yourself. D. I don't know how to print. 【答案】A 【解析：接受客人请求并说明服务地点；B、C、D拒绝或推诿客人的合理需求。 24. A guest wants to call a taxi to the airport. What should you do?（ ） A. Call a taxi for them immediately and confirm the time. B. Tell them to call themselves. C. Say you don't have a taxi number. D. Ignore their request. 【答案】A 【解析】主动帮客人叫车并确认时间是标准服务流程；B、C、D不符合服务规范。 25. A colleague says "We should offer free water to guests in the lobby." You agree. You can say:（ ） A. That's impossible. B. I don't think that's necessary. C. Are you sure? D. That's a wonderful idea. 【答案】D 【解析】表示赞同应使用积极肯定的表达；A、B、C表示不赞同或怀疑。 26. A guest says "Can I smoke in the lobby?" You disagree politely. You can say:（ ） A. No, you can't. B. I'm afraid smoking is not allowed in the lobby. Would you mind smoking outside? C. Smoking is forbidden here. D. Don't smoke here! 【答案】B 【解析】礼貌反对并提供替代方案；A、C、D语气生硬，容易引起客人反感。 27. Which of the following expressions shows partial agreement?（ ） A. I totally agree. B. You have a point, but we need to consider the cost. C. I couldn't agree more. D. That's absolutely right. 【答案】B 【解析】"You have a point, but..."表示部分同意；A、C、D表示完全同意。 28. A colleague says "We should close the pool at 8:00 p.m." You disagree. You can say:（ ） A. I'm not sure that's a good idea. Many guests like to swim in the evening. B. That's a great idea. C. You're absolutely right. D. I totally agree. 【答案】A 【解析】委婉反对并说明原因；B、C、D表示赞同。 29. A guest offers you a small souvenir. If you want to accept it, you should say:（ ） A. That's too expensive. B. Thank you, it's very lovely. C. I can't accept this. D. You shouldn't have. 【答案】B 【解析】接受礼物应感谢并赞美；A、C用于拒绝，D虽然客气但不如B直接表达感谢。 30. A guest invites you to watch a movie, but you have to work. How should you refuse politely?（ ） A. No, I can't. B. I'd love to, but I'm on duty tonight. C. I don't want to. D. That's not allowed. 【答案】B 【解析】先表示愿意再说明原因，是礼貌拒绝的标准方式；A、C直接拒绝，D不够礼貌。 二、判断题（共20小题，每题2分，共40分） 1. "Good evening" is used to greet people between 6:00 p.m. and 10:00 p.m.（ ） 【答案】正确 【解析】"Good evening"是晚上6点到10点的标准问候语，10点后一般用"Good night"道别。 2. When introducing two people, you should introduce the younger person to the older person first.（ ） 【答案】正确 【解析】介绍他人遵循"先卑后尊、先少后长"的原则，应先将年轻人介绍给年长者。 3. "Thank you very much" can only be used for big favors.（ ） 【答案】错误 【解析】"Thank you very much"是通用感谢语，可用于各种大小的帮助和恩惠。 4. When making a restaurant reservation, you only need to confirm the time.（ ） 【答案】错误 【解析】预订餐厅还需要确认客人姓名、联系电话、用餐人数和特殊饮食要求等信息。 5. "Merry Christmas" is used to wish people a happy Christmas holiday.（ ） 【答案】正确 【解析】"Merry Christmas"是圣诞节的标准祝福语，用于祝对方圣诞快乐。 6. If you can't help a guest, you should ignore them.（ ） 【答案】错误 【解析】无法直接帮助客人时，应礼貌告知并引导他们到能提供帮助的部门或人员处。 7. "I think you're right" is a way to express agreement.（ ） 【答案】正确 【解析】"I think you're right"表示"我认为你是对的"，是表达赞同的常用方式。 8. "No, thank you" is a polite way to refuse an offer.（ ） 【答案】正确 【解析】"No, thank you"是委婉拒绝他人提议的礼貌表达，既表明态度又不失礼貌。 9. "Goodbye" can only be used when you will not see someone for a long time.（ ） 【答案】错误 【解析】"Goodbye"是通用道别语，适用于各种时长的分别，包括短暂和长期分别。 10. When introducing a hotel facility, you only need to mention its location.（ ） 【答案】错误 【解析】介绍酒店设施时还应说明其开放时间、主要功能、特色和使用规则等信息。 11. "I apologize" is a more formal way to say "I'm sorry".（ ） 【答案】正确 【解析】"I apologize"比"I'm sorry"更正式，适用于正式场合或严重错误的道歉。 12. You should never invite a guest to a hotel event.（ ） 【答案】错误 【解析】酒店经常邀请住店客人参加鸡尾酒会、节日派对等活动，这是提升服务体验的重要方式。 13. "Have a good weekend" is an expression of wishes.（ ） 【答案】正确 【解析】"Have a good weekend"用于祝愿对方周末愉快，属于典型的祝愿类表达。 14. If a guest is angry, you should argue with them to prove you are right.（ ） 【答案】错误 【解析】客人生气时应先倾听并真诚道歉，再尝试解决问题，绝对不能与客人争吵，否则会激化矛盾。 15. "I'm afraid I can't" is a polite way to express refusal.（ ） 【答案】正确 【解析】"I'm afraid I can't"语气委婉，常用于礼貌地拒绝他人的请求或表达不同意见。 16. "No Spitting" is a common prohibition sign in hotel public areas.（ ） 【答案】正确 【解析】"No Spitting"意为"禁止随地吐痰"，是酒店公共区域常见的禁止类标识。 17. When a guest asks for directions, it's okay to say "I don't know" and walk away.（ ） 【答案】错误 【解析】即使不知道方向，也应礼貌回应并帮助客人联系其他能提供帮助的工作人员，不能直接走开。 18. "I'm sorry for the inconvenience" is a proper apology expression.（ ） 【答案】正确 【解析】"I'm sorry for the inconvenience"意为"很抱歉给您带来不便"，是向客人道歉的常用礼貌用语。 19. You can always get a discount in a hotel if you ask for it.（ ） 【答案】错误 【解析】酒店价格有固定标准和折扣政策，不是所有情况下都能通过询问获得折扣。 20. "Please keep your valuables in the safe" is a property safety warning.（ ） 【答案】正确 【解析】这句话提醒客人将贵重物品存放在保险箱内，是关于财产安全的重要警告。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $