高中英语应用文写作19类--16.投诉信 清单-2026届高三英语一轮复习专项

16.投诉信/抱怨信

开头

1.                                                                                                                                    I'm Li Hua, a senior 3 student from Guangming High School. I feel bad to trouble you but I am afraid that I have to make a complaint about…我是李华。很不想给你添麻烦。但是，恐怕我不得不对你们投诉…

2.I am writing to complain about /make a complaint about the jacket I bought/purchased/ordered from your website.我写信投诉/投诉我在贵公司网站上购买/购买/订购的夹克。

3. I am writing to express my dissatisfaction/disappointment about your service.我写信表达我对你们服务的不满/失望。

3．My name is Li Hua, who is the customer of your travel agency. Here I'm sorry to express my dissatisfaction with the poor service. 我叫李华，是你们旅行社的客户。很抱歉，我对糟糕的服务表示不满。

4．I'm Li Hua,I’m writing to tell you a serious issue that deserves your immediate attention. 我叫李华， 我写信告诉你一个值得你立即关注的严重问题。

正文

1．                                                                                                                                  The reason for my dissatisfaction is…(总体介绍). In the first place,.. 投诉的第一个方面).In addition what's worse，.. , Eventually.. (投诉的第二个方面).Under these circumstances, I find it …感觉)。

2. It's a pity that your goods and service have the following unacceptable/unbearable problems. Firstly....., In addition.... What's more....很遗憾你们的产品和服务竟然有以下这些令人难以接受的问题。

3. There are some problems that I hope to bring your attentions. For one things....For another thing..

有一些问题希望能引起你们的注意。首先....其次..

4. My complaints mainly lies in the following aspects.

我的投诉主要是以下几个方面。

5. This morning I received the jacket on time, but I regret/hate to say that there's something wrong with it. 今天早上我准时收到了这件夹克，但我很遗憾/不想说它有问题。

6．I have dialed your service number for several times but it was always busy, which really annoyed me. 我已经拨了你的服务号码好几次了，但总是很忙，这真的让我很恼火。

7．I insist you change a new one for me or give me a refund. 我坚持要你给我换一个新的，或者给我退款。

8．I can hardly put up with/bear/tolerate it any longer. I would like to have this matter settled by Sunday.

我再也忍受不了了。我希望在星期天之前解决这件事。

9．The fact that the product is different from the one described in your advertisement bothered me.

这个产品与你们广告中描述的产品不同，这让我很困扰。

10．I was disappointed to find that some of the books are not only poorly printed, but also slightly damaged, and even some pages are missing. I urge you to replace these books.

我很失望地发现，有些书不仅印刷质量差，而且有轻微损坏，甚至有些页面缺失。我劝你把这些书换掉。

11. Needless to say, such a way of dealing with customers is unacceptable.不用说，这样对待顾客的方式是不可接受的。

12. Taking all things above into the consideration, I request that you either...or.../ Taking into account all three factors above, I request that...考虑到上述情况，我要求你们要么...要么.../考虑到以上的三个因素，我要求....

结尾

1．I would be very grateful if you could deal with the matter as soon as possible.

.如果你能尽快处理这件事，我将不胜感激。

2．I hope you will take my complaints seriously and solve the problem as soon as possible.

我希望你能认真对待我的投诉，尽快解决问题。