内容正文:
XB 4 UNIT 2
Effective Communication
Reporter: Fu Shunyang
2025.4.24
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Watch the video and have a guess: what did Alan say to successfully persuade (说服) Chandler to quit smoking?
Step 1 Guess and predict
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Step 2 Skim and organize
Definition: What is communication?
Identity
Body
language
Empathy
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What is the function of the first para.?
A. To support the author’s opinion
B. To draw readers’ attention and introduce/lead to the topic
C. To stress the importance of effective communication
D. To define the effective communication
Step 3 Scan and analyze
If you heard someone shout “Hey you!” from across the room, how would you react? Just these two words can carry a lot of information. They could be interpreted as a welcoming greeting from a close friend, especially if accompanied by a gentle smile. When spoken by a stranger, they can function as a means of attracting your attention. Much of what we communicate is dependent not only on the words we use, but also on how we use them. So, let’s look a little deeper into the topic of communication.
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Para. 2: Complete the following cycle(循环).
Step 3 Scan and analyze
encodes
face to face
social media
decodes
feedback
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Para. 3: Three principles to follow before talking to others:
Step 3 Scan and analyze
Age / position
Relationship
Expectations / cultural backgrounds
Greeting! My esteemed interlocutor. It is with profound pleasure that I extend my salutations to you on this auspicious day.
Hey my little buddy! How are you today?
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Step 3 Scan and analyze
Your body language: Others’ body language:
A smile: A confused expression:
Look away with arms folded: An angry expression:
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Para. 5: Answer the following 3 questions.
Step 3 Scan and analyze
1. What is “empathy” in Chinese?
情绪价值
2. What can we say to show our empathy?
I understand how you feel…
I know why you’re so upset…
3. How can we improve our ability of empathy?
By putting ourselves into others’ shoes
By looking at the situation from others’ perspectives
同理心
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Step 3 Scan and analyze
Para. 6:
Why is effective communication so important in our lives?
Effective communication will enable you to settle differences and disagreements appropriately and improve your interactions with others. Good communication skills will also help you build trust and gain respect, allowing relationships to become more positive and productive.
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Step 4 Practise and produce
Focus more on others’ body language
Know who we are talking to
Emphasize the value of empathy
Go over the 3 principles to follow when communicating.
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Step 4 Practise and produce
Review the video. Imagine that you were Alan, how would you manage to persuade Chandler by talking on the phone?
Identity
Friends
Informal language; in a casual manner
Body language
Empathy
I know how you feel…
I understand your feelings…
Step 4 Practise and produce
“Hey buddy! (greeting, to create a relaxing atmosphere)
I heard that you’ve picked up smoking lately. Listen, I understand how you feel, smoking can release your pressure, and it’s cool, right? (showing empathy)
But smoking causes cancer, and secondhand smoke does huge harm to people around you. (persuading)
Besides, if you feel pressured, you can turn to sports or travel to make yourself relaxed. (giving other options)
So, promise me that you quit now, okay? (conclusion)
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Step 4 Practise and produce
1. My mother is angry at my learning habits, such as staying up too late.
2. My parents are always nagging(唠叨) me to work harder.
3. I lent money to my friend but he forgot to pay me back, what should l do?
4. How can I comfort angry friends?
Production: Choose one of the topics below, create a conversation and solve the problem.
Communication is the best medicine. 沟通,是最好的良药。
Let’s communicate with our hearts and understand with love.
At home, be more patient and understanding with your family.
At school, be more tolerant and respectful with your classmates.
让我们用心去沟通,用爱去理解。与家人相互体谅理解;与同学相互包容尊重。
Let’s become active and efficient communicators, filling our lives with sunshine and warmth!
让我们成为一个积极高效的沟通者,让生活充满阳光和温暖~
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