内容正文:
A
(选自译林版选择性必修第四册 Unit 2)
Effective communication
If you heard someone shout “Hey you!” from across the room,how would you react?Just these two words can carry a lot of information.They could be interpreted as a welcoming greeting from a close friend,especially if accompanied by a gentle smile.When spoken by a stranger,they can function as a means of attracting your attention.Much of what we communicate is dependent not only on the words we use,but also on how we use them.So,let’s look a little deeper into the topic of communication.
Communication is the process of exchanging information between a sender and a receiver.The sender encodes a message and sends it face to face,or through video,telephone,mail or social media.This message is then received and decoded by the receiver.In response,the receiver sends an encoded message back,which is referred to as feedback.This feedback is decoded by the original sender and the entire cycle repeats itself until they have finished communicating.
This communication process can be challenging but,with practice and patience,you can become a highly competent communicator.To accomplish this,you need to know with whom you are communicating.What is their age or position? What is their relationship with you? What expectations and cultural backgrounds do they have? Once you have obtained this information,you can use it to determine how best to communicate with them.Depending on whether you are communicating with a stranger,friend,family member or co-worker,you will need to decide which communication channel best suits the situation.Furthermore,you will need to determine the appropriate style to use and how complex your choice of words should be.For example,if you are a business person negotiating with a large enterprise about a deal,you should do it face to face,using formal language in a straightforward manner.
Your body language is equally important,since it reveals a lot about your thoughts and attitudes.Make sure it clearly supports the message you want to deliver.A smile shows you are attentive to the issues being discussed,while looking away with your arms folded can indicate disinterest and create distrust or friction.Additionally,you should not ignore the other person’s body language,which will give you clues as to whether the conversation is going well or not.When you notice a change in the other person’s body language,you should adjust how you are communicating accordingly.If someone looks at you with a confused expression,this could indicate that they have not completely understood your point.Then you will need to clarify your message before moving on.
While being knowledgeable about body language is vital,the value of empathy should not be understated.Seek to understand the other person’s emotions,by putting yourself in their shoes and looking at the situation from their perspective.Suppose you are discussing a project with your partner,who has just lost an important basketball game and is inactive.To engage him or her in the discussion and make your communication more effective,you may express your sympathy by,for instance,saying,“I understand how you feel...” However,some issues may be complicated and you may be confused about why others feel the way they do.Only when you give serious consideration to their points of view will you be able to see what accounts for their emotions and empathize with them.You may not approve of their ideas but at least you will see where they are coming from,which means you can make adjustments to your own tone and choice of words accordingly.
Effective communication will enable you to settle differences and disagreements appropriately and improve your interactions with others.Good communication skills will also help you build trust and gain respect,allowing relationships to become more positive and productive.So,get practising and good luck!
词汇积累
1.interpret vt.解释;说明
2.accompany vt.伴随;陪同;陪伴;(尤指用钢琴)为……伴奏
3.encode vt.把……编码
4.decode vt.解读(特定语体等);破译
5.competent adj.有能力的;合格的;称职的
6.accomplish vt.实现;完成
7.negotiate vi.& vt.谈判,协商
8.reveal vt.揭示,揭露;展现,显露
9.friction n.不和,冲突,摩擦
10.productive adj.多产的;丰饶的;富有成效的
1.What is the function of paragraph 1?
A.To lead into the topic. B.To show such a fact.
C.To tell a funny story. D.To emphasize the importance of communication.
答案 A
2.In order to be a highly competent communicator,what information should you obtain?
①With whom you are communicating?
②What is their age or job position?
③What is their relationship with you?
④What expectations and cultural backgrounds do they have?
A.①②③ B.②③④ C.①②④ D.①②③④
答案 D
3.What can we learn from paragraph 4?
A.Only your body language is important.
B.The other person’s body language should be ignored.
C.Both your body language and the other person’s body language matter a lot.
D.Body language is entirely useless during the communication.
答案 C
4.What is the passage mainly about?
A.What is communication.
B.How to communicate effectively with others.
C.Why we should have a good communication skill.
D.Which communication channel should be used by us.
答案 B
B
(选自人教版必修第二册 Unit 3)
Much has been written about the wonders of the World Wide Web.There are countless articles telling us how the Internet has made our lives more convenient.We no longer have to wait in line or carry cash around when we go shopping.We can get the most updated information from large databases.We can download software,documents,and images whenever we need them.But the Internet has done much more for people than simply make life more convenient.People’s lives have been changed by online communities and social networks.
Jan Tchamani,an English teacher in Birmingham,UK,suddenly developed a serious illness and had to quit her job.At age 50,she found herself out of work and stuck at home with only her computer to keep her company.After a while,she discovered that surfing the Internet could help her feel less lonely and bored.She could listen to music,watch films,play games,and explore the world.She also joined an online group where she could talk about her problems and get support and advice from others.She realised that one of the greatest benefits of the Internet was its ability to remove the distance that usually exists between people.
She was so inspired by the people she met online that she decided to start an IT club to teach older people how to use computers and the Internet.She and her friends now organise events and collect money to pay for private teachers.Many people have been helped by the club.A 59-year-old man learnt how to apply for work online and found a great job.Now that he works and can take care of himself,his daughter has time to study at university.A 61-year-old woman who was living alone has started a small online company together with two friends.She no longer feels lonely,and her company has become quite successful.
Jan has started taking online classes to learn more about how to use the Internet to make society better.She believes that it is highly important to bridge the digital divide and make sure that everyone has access to the Internet and knows how to use new technology.Her next goal is to start a charity website to raise money for children in poor countries.
Jan’s life has been greatly improved by the Internet.“When you go through tough times,you meet others who are facing similar challenges,” Jan says.“Thinking about other people’s situations inspired me to offer help.”
词汇积累
1.database n.数据库,资料库
2.document n.公文,文件
3.digital divide 数字鸿沟
1.What does the author think of the World Wide Web?
A.It has developed rapidly in recent years.
B.It provides the users with much information for free.
C.It has brought more convenience to our lives.
D.It encourages people to use social networks.
答案 C
2.Why did Jan decide to start an IT club?
A.She got advice from the people online.
B.She wanted to offer help to the old.
C.She hoped to help the private teachers.
D.She was eager to make more money.
答案 B
3.What can we infer from the last two paragraphs?
A.Many people take no interest in the Internet.
B.It is not realistic for the old to learn new technology.
C.Jan is indeed a loving,caring and kind-hearted person.
D.Jan feels excited when faced with great challenges.
答案 C
4.Which of the following words is similar to “bridge” in meaning in paragraph 4?
A.Remove. B.Decorate. C.Broaden. D.Increase.
答案 A
5.What’s the main idea of the passage?
A.How the Internet has changed people’s daily lives.
B.The development of the Internet.
C.All of us have access to the Internet.
D.Jan Tchamani has started an IT club.
答案 A
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