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Unit 2
Period 5 Listening and Talking
Make reservations
1
Nowadays,
how do people make a trip?
What should you ask when making reservations if we make a phone call ?
Talk and collect
PlANE
ROOM
TABLE
Make reservations
What reservations do we need to make before or while we travel? When we talk about air ticket/ hotel room/ dinner table reservation, what words or expressions come into your mind?
Listen to the phone call and answer the questions.
What are the two speakers talking about?
2. What is the relationship between the two speakers?
They are talking about buying a plane ticket.
One of the people in the conversation is a customer, while the other is an airline reservation agent.
Make reservations
Listen again and collect the useful information.
Complete the table with the words you hear.
Opening __________ can I help you? _________ to buy a plane ticket...
Talking about time ______________ are you travelling? On the 23rd of December.
How
I’d like
On what date
Making reservations
While Listening
Listen to the phone call and answer the questions.
1. What are the two speakers talking about?
2. What is the relationship between the two speakers?
They are talking about buying a plane ticket.
One of the people in the conversation is a customer, while the other is an airline reservation agent.
Listen again and complete the table with the words you hear.
Opening ____________ can I help you? ______________ to buy a plane ticket ...
Talking about time ____________ are you travelling? On the 23rd of December.
Talking about what you prefer There are two flights ...
Which ____________?
Would ___________ travel business class or economy?
______________ book a return flight this time? The 9:30 flight please.
___________ to travel business class.
No, _____________. I’m taking the train back.
Other information ____________ your name, sir? Robert Williams.
Payment ________________________ to pay? By credit card.
Making reservations
How
I’d like
On what date
do you prefer
you like to
Would you like to
I’d like
thank you
May I have
May I ask how you would like
Imagine you are making plans for the holiday. Choose one of the situations below and role-play a phone call with a partner.
After Listening
Cultural Notes
The three main classes for air travel are economy class, business class, and first class. These classes can go by different names depending upon the airline.
Economy class seats are typically sold at a steep discount. In many cases the airline may be losing money on the seat, but nevertheless it will sell the seat at a low price on the philosophy that it is better to get some money from the seat than to get no money at all. Other names for economy class include coach, tourist, or less commonly, standard, third class, or steerage.
Business class is a full-fare seat. Originally, business class offered the same kind of service that a standard ticket offered before airlines started offering economy class. However, many airlines have now started offering business class service that is as good, or nearly as good as, first class service. First class is exactly as the name implies: luxury travel at a high price.
Imagine you are making plans for the holiday. Choose one of the situations below and role-play a phone call with a partner.
Discuss and imitate-Group work
Booking air tickets
Booking a hotel room
Booking a table for dinner
01
03
02
Details
Flight class
Other information
Travel date
Preferred time
One-way or return
first/business/economy class
Name
Method of payment
Flight
Details
Kind of room
2 single beds
double bed
king bed
Special requests
check in/check out
breakfast
Internet
a view
a non-smoking room
a quite room
Booking a hotel room
Details
Special requests
date
time
number of people
Non-smoking area
high chairs
Booking a table for dinner
W: Good morning. Youth Hotel! May I help you?
M: Good morning. Have you got any vacancies for the nights of the 12th and the
13th? I’d like a room for the 2 nights.
W: Certainly, sir. Would you like a single room, a double room or a room for three?
M: Oh, a single room please.
W: Yes, we have a single room available.
M: That sounds fine. How much will it be for one night .
W: Let me see. $150.00 per night.
M: Do you accept VISA?
W: Yes, we do. Could I take your name and contact number, please?
M: Yes. It’s John Smith. It’s 137****2132.
W: John Smith, single room for 2 nights of 12th and 13th.
M: That’s right. Thank you.
W: Thank you, sir. Goodbye.
Example 1
Imagine you are making plans for the holiday. Choose one of the situations below and role-play a phone call with a partner.
After Listening
Cultural Notes
The three main classes for air travel are economy class, business class, and first class. These classes can go by different names depending upon the airline.
Economy class seats are typically sold at a steep discount. In many cases the airline may be losing money on the seat, but nevertheless it will sell the seat at a low price on the philosophy that it is better to get some money from the seat than to get no money at all. Other names for economy class include coach, tourist, or less commonly, standard, third class, or steerage.
Business class is a full-fare seat. Originally, business class offered the same kind of service that a standard ticket offered before airlines started offering economy class. However, many airlines have now started offering business class service that is as good, or nearly as good as, first class service. First class is exactly as the name implies: luxury travel at a high price.
A return ticket (British English) or a round-trip ticket (American English) refers to a ticket that both goes to the destination and returns home at a later date. Unless the air tickets are bought at a steep discount, the date of the return flight can often be changed quite easily with advanced notice, so it is possible to shorten or extend your trip. Return tickets are often offered at a discount, and at times may be almost as cheap as a one-way ticket.
A high chair is a chair for a young child, so that the child can sit at the table and eat with the adults. Many restaurants do not have high chairs but use booster seats instead. A booster seat is a seat that fits on a normal chair, but lifts the seat higher so that a child can use it and eat at the table comfortably.
Based on what we learned today, polish your dialogue and practice more after class.
Assignment
20
Thanks for your attention.
21
人民教育电子音像出版社
普通高中教科书 英语 第一册
2019
72985.43
人民教育电子音像出版社
普通高中教科书 英语 第一册
2019
70973.805
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