专题14 应用文之投诉信-2024年高考英语考前冲刺必背作文(模板、素材、分类押题范文)(新高考专用)  

专题14 应用文之投诉信 写作要点 写作结构 投诉信开头部分表达写信目的：投诉 I am writing to complain about a pair of shoes I bought /purchased/ ordered from your website. I am writing to make a complaint about ... I am writing to express my dissatisfaction/disappointment about... I am writing to draw your attention to the awful fact that + 句子 I am sorry to send this letter to you to express my disappointment.  投诉信中间部分陈述要投诉的问题以及希望对方进行补救 陈述要投诉的问题 I am totally/completely disappointed to find hat+句子(如: you sent me a pair of shoes of wrong size.) There are some serious problems that deserve your close attention. For one thing, ...; for another, ... There are some problems with ... that I wish to bring to your attention. First, .../In addition, .../Worse still, ... 表达心情 I can hardly put up with/bear /tolerate it any longer. I am really annoyed about it. I am really disappointed by the quality of the... I am reluctant(不情愿的) to complain, but this really bothers me. I hate to have to say this, but... 提出要求或补救建议 I would like to get my money back. 或I have to ask for/demand claim a( full) refund.要求(全额)退款 To solve the problem , I demand/request that......(should+do) To improve the situation, it is advisable for you to take the following measure. To remedy（补救）the matter ,I suggest making the following changes.  投诉信结尾部分表达希望对方能尽快解决上面提出的问题 I trust you will take my complaints seriously and solve the problem as soon as possible. I would be grateful if you could take my opinion into consideration. I would appreciate it if you are kind enough to solve the problem as soon as possible. I would be highly appreciated if you could..... I appreciate your willingness to make up for the loss. 写作模板 Dear manager, I am Tom, one of your customers. (自我介绍) I am writing to lodge a complaint about ______. (表达写作目的) / I am Li Hua, a senior high school student. I am extremely sorry to disturb you, but I have to write a letter to convey my complaint and di