2024年牛津译林版中考英语应用文课件：A complain letter

中考应用文复习 A complaint letter 1. To learn about features of the structure, content and language of a complaint letter 2. To write the complaint letter with correct structure, complete content and appropriate language Have you ever complained about (投诉) something? Why & how? What’s the result of your complaint? Free-talk ? Read for writing (structure) Dear Sir/Madam,   Robot model number HUGO123BB   Two weeks ago, I bought a robot from your shop. However, I am not satisfied with it at all.  First of all, I am unhappy with its batteries. They last for only one week at most, so I have to change them often. I think they should last for at least two months. I think a robot should work 24 hours a day, and I want my robot to help me with my homework. However, this robot is very lazy. I need to give it instructions all the time. Otherwise, I need to do everything myself. The quality of this robot is not up to standard either. A good robot should only need checking every six months. My robot has already stopped working completely. I don not know what is wrong with it. I regret having bought such a robot like this. I would like to get my money back. Yours faithfully, Chen Dan ① ② ③ ④ ⑤ ⑥ Main body Ending Beginning Greetings! Signature Closing! Problems & expectations Information & purpose Requests (诉求) 3 Read for writing (information&purpose) （Robot model number HUGO123BB）   Two weeks ago, I bought a robot from your shop. However, I am not satisfied with it at all.  ① ② Useful expressions:  complain about…  make a complaint about…  express my dissatisfaction with… ... I’m writing to _______ the _______ that I bought/ordered in your shop ___________. 定语从句 Does Daniel express his purpose directly and clearly? [ˌdɪsˌsætɪsˈfækʃn] n. Read for writing (problems&excpetations) First of all, I am unhappy with its batteries. This robot is very lazy. The quality of this robot is not up to standard either. How does Daniel organize his ideas? What’s the problem with such a