2024年中考英语应用文写作投诉信

投诉信 — Letters of Complaints 写投诉信一般针对产品或服务的质量问题进行投诉，目的是为了让对方解决你碰到的问题。因此，写这类信件要实事求是，并能简明、公正。 投诉信一般可分为三部分： 第一部分: 说明事由，点明你写作的意图； 第二部分: 写明投诉的原因，要展开说明，或者讲具体理由，或者谈问题的具体体现方式； 最后一部分: 一般是提建议，说出你所期望的解决方法，并表达希望上述问题得到尽快解决 的强烈愿望，并对有关人员做出的努力表示感谢。 开门见山，投诉产品或服务： I feel bad to trouble you but I have to make a complaint about your ... I’m writing to express my dissatisfaction about/at ... I am sorry to trouble you but I am afraid that I have to make a serious complaint. I really hate to complain, but one thing is really disturbing now. I must complain about… I am not satisfied with… I feel something should be done about… I am writing to inform(告知，代替tell) you that I find…unsatisfactory… I am writing to express/ air dissatisfaction/ disappointment/ concern regarding … 具体描述投诉内容（原因）： There are some main reasons why I am not content with… At first, … What’s worse, … Eventually, … It is a pity that your goods have the following unacceptable problems. Firstly,...besides,... To improve the situation, you can take the following measures. Now this problem keeps worrying me. The noise disturbs my sleep so that I can't concentrate during the work time, and as a result, I have made several mistakes these days. For me this environment is very difficult to make studies and I need a quiet room. 提出诉求（解决方案或希望）： I think it is high time that you realized... I would be very grateful if you could look into the matter as soon as possible. And I am looking forward to an early reply. Therefore, I wish to exchange it for another … or I declare a refund. Frankly, I am not prepared to put up with the situation any more. I expect to hear from you soon. Please give this matter your immediate attention. I would be very grateful (感激，代替thanks)if you could look into the matter as soon as possible. And I am looking forward to an early reply. It is high time you took some measures to solve… I hope you will take steps to rectify(纠正、改善，代替improve) this situation soon. I believe you will take my complaints seriously.