Unit 3 Task课件-2023-2024学年牛津译林版英语九年级下册

Unit3 Robots Task------A complaint letter A complaint phone call Customer Service Department A complaint letter Speak up Task------A complaint letter complaint Who often writes a complaint letter? Who often receives a complaint letter? What does the writer often complain about? P & S . Daniel’s robot has stopped working completely. Dear Sir/Madam, Robot model number HUGO123BB Two weeks ago, I bought a robot from your shop. However, I am not satisfied with it at all. First of all, I am unhappy with its batteries. They last for one week at most, so I have to change them often. I think they should last for at least 2 months. I think a robot should work 24 hours a day, and I want my robot to help me with my homework. However, this robot is very lazy. I need to give it instructions all the time. Otherwise, I need to do everything myself. The quality of this robot is not up to standard either. A good robot should only need checking every 6 months. My robot has already stopped working completely. I do not know what is wrong with it. I regret having bought a robot like this. I would like to get my money back. Yours faithfully, Chen Dan 1 3 2 4 5 Part 1 Part 2 Part 3 1. How many parts are there? 2. What is the main idea of each part? Two weeks ago, I bought a robot from your shop. However, I am not satisfied with it at all. writing purpose Two weeks ago, I bought a robot from your shop. background information identity(身份) of the writer different expressions of dissatisfaction I’m disappointed/ dissatisfied/ displeased with the quality of this product. (难过的/不满意的/不满意的) I’m afraid that part of your service is unacceptable（不被接受的）. It is annoying/ irritating / frustrating that the product is not what I expected. (令人生气的/令人恼怒的/令人沮丧的) The product falls short of my expectations（预期）. I am sorry to trouble you but I am afraid that I have to make a serious complaint. 1. Give some background information and a self- in