Unit 2 Listening and Talking 课件-2023-2024学年高中英语人教版（2019）必修第一册

Listening and Talking Unit 2 Travelling Around Make reservations [ˌrezəˈveɪʃn] n. 预订; 预约 Learning objective 1. Learn to make reservations 2. Role-play （角色扮演） a phone call about reservations What reservations do we need to make before or while we travel? book air ticket book a hotel book a dinner table Pre listening When you talk about air ticket reservation, what words and expressions come into your mind? Flight time delay (延误） cancel (取消） price payment pay by credit card pay by WeChat pay by cash first class business class economy class one-way ticket round-trip ticket While listening Make reservations 1. What are the two speakers talking about? Buying a plane ticket. 2. What is the relationship between the two speakers? An airline reservation agent and a customer. While listening Opening ______ can I help you? __________ to buy a plane ticket... Talking about time _________________ are you travelling? On the 23rd of December Talking about what you prefer There are two flights... Which _____________________? Would _______________ travel business class or economy? _______________ book a return flight this time? The 9:30 flight, please. _________________ to travel business class. No, _________________. I’m taking the train back. Other information ___________ your name, sir? Robert Williams Payment ____________________________ to pay? By credit card How I’d like to On what date do you prefer you like to Would you like to May I have May I ask how you would like I’d like thank you Post listening Summarize 1. Work in groups and draw a mind map with the related information you have got. Summarize 2. Make a list of the useful sentences you can use when making a reservation. Customer service staff: How can I help you? On what date are you travelling? Would you like to …? May I have your name, sir? … Customer: I’d like to … No, thank you. I am taking … By credit card/cash... … 02 Please read through the table and summarize the 5 steps to