Unit 2 Listening and Talking 课件-2023-2024学年高一上学期英语人教版(2019)必修第一册
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Unit2 Travelling around
---Listening and Talking
When you make reservations for air tickets/hotel room/dinner tables,what do you tell the reservation agent?
Make reservations(预定)reserve(v.)预定
air ticket reservation
hotel reservation
table for dinner reservation
First Listening---Listen and answer the questions
1. What are the two speakers talking about?
2. What is the relationship between the two speakers?
A. Friends
B. Teacher and student
C. Customer and reservation agent(预定代理人)
They are talking about buying a plane ticket.
Tip: How to judge the relationship?
1.How they address (称呼)each other?
2.Be familiar with words relating to professional identity.(专业身份)3.Focus on the conversation place:(hospital,school,restaurant...)
4.Pay attention to the voice, tone.(polite,formal,causal)
Opening __________ can I help you? ___________ to buy a plane ticket…
Talking about time _____________ are you travelling? On the 23rd of December.
Talking about what you prefer There are two flights…
Which _______________?
Would _______________ travel business class or economy? The 9:30 flight, please.
__________ to travel business class.
No, ____________. I’m taking the train back.
Other information _____________ your name, sir? Robert Williams.
Payment __________________________to pay? By credit card.
Making reservations
How
I’d like
On what date
do you prefer
I’d like
you like to
thank you
May I have
May I ask how you would like
a formal and polite telephone conversation
See how their dialogue developed
Opening(confirm确认make reservations)
Flight requirements(date,time,flight class)
Other information(passenger name,contact number)
payment method(by credit card,in cash,by cheque)
Listening script:What kind of tone are they speaking in a telephone conversation?(polite?formal?or casual?)
Polite and formal expressions
How can I help you?
I’d like to…
On what date are you travelling?
Which do you prefer?
Would you like to ...?
No, thanks/thank you.
May