内容正文:
2023届高考英语应用文作文主题之投诉信类
练习一
假定你是李华, 最近和父母在某地旅游。昨天你向某快餐外卖网站进行了午餐预约服务,结果却遭到一些问题。请给该网站的负责人写一封邮件,进行投诉,,内容包括:
1. 写信目的;
2. 投诉事由(预定的快餐未准时送达,与客服沟通后未得到合理解释);
3. 你的诉求。
注意:写作词数应为80词左右。
Dear Sir or Madam,
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours faithfully,
Li Hua
词汇积累
差劲的:poor→disappointing
提前:in advance→ahead of time
准时:on schedule→on time
提供:offer→provide
参考范文
Dear Sir or Madam,
I’m writing to complain about the poor service of your website.
Yesterday, I ordered a lunch in advance for my family. Unfortunately, I didn’t get it on schedule. After that, I tried to ask for the reason. The customer-service staff who even didn’t say sorry failed to offer a proper explanation. I can’t believe that such things can happen in your restaurant, which enjoys a good fame for many years.
I hope that you can give me a satisfactory explanation. I am looking forward to your early reply.
Yours faithfully,
Li Hua
练习二
假如你中学生李华,最近在某个购物网站上购买了一双运动鞋,但到货后发现了一些问题,请给该网站写一封投诉信,投诉信内容如下表:
要点:1.写信目的;
2. 不满之处;
3. 表达期望(重新邮寄或退款)。
注意:1.书信内容包括以上要点;
2.词数80左右(书信格式已给出,不计入总词数);
3.可适当增加细节,以使行文连贯。
Dear Sir or Madam,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Lihua
词汇积累
购买:purchase
准时:on schedule
担心:concern
替换:substitute for
参考范文
Dear Sir or Madam,
I’m writing to complain about the sports shoes which I bought from