专题一 满分攻略3 层级九 投诉信、求助信与推荐信-【创新教程】2024高考英语总复习大一轮教师用书word（新教材，译林版）

层级九　投诉信、求助信与推荐信 [No.1　投诉信] 一、常用开头句式 1．I'm writing to complain about a pair of sneakers I recently purchased from your website. 我写信的原因是要向你投诉我最近在你们网站上购买的一双运动鞋。 2．I am writing to show my disappointment about the shoes I bought from your website. 我写信是想表达对从你们网站上购买的鞋子的失望。 3．I'm Li Hua, a customer who bought a pair of shoes for my mum as a gift for Women's Day，from your website several days ago.To my disappointment，there are the following problems. 我是李华，你们的一个顾客，几天前从你们的网站上购买了一双鞋子作为妇女节送给妈妈的礼物。令我失望的是，它有下列几个问题。 二、常用正文句式 1．To begin with, the voice isn't so clear as you describe on the website. Besides，it's not easy to operate, causing me much inconvenience. What's worse, it often breaks down for no reason, which shows its poor quality. 首先，音质没有你们网站上描绘的清晰。其次，不容易操作，给我造成了很多不便。更糟糕的是，它常常无缘无故地出故障，这表明了它的质量差。 2．She was not a person with patience and didn't patiently answer my questions at all. 她是个没有耐心的人，根本不耐心回答我的问题。 3．Worse still, there was a tenday delay in delivering my shoes. 更糟糕的是，收到鞋的日期延迟了10天。 三、常用结尾句式 1．To improve the situation, it is advisable for you to take the following suggestions. 为了改善这种情况，建议你采纳以下建议。 2．I believe that you will take my complaints seriously and take action to solve the problems above. 我相信你会认真对待我的投诉，并且采取措施解决以上问题。 3．I demand either a new pair of black shoes be posted to me immediately or I be given a full refund. 我要求要么马上寄给我一双新的黑鞋子，要么全额退款。 4．Please give 30% of my money back，or I shall be forced to take the matter further. 请退还我30%的钱，否则我会被迫进一步追究此事。 四、美文输入，给出答案 (2023·重庆质检·书面表达)假定你是李华，两周前你在国外某网站购买的商品有问题，请给该网站负责人写一封邮件，要求退货退款。内容包括： 1．商品信息； 2．退款原因。 注意：1.词数80左右； 2．可适当增加细节，以使行文连贯。 [参考范文] Dear Sir or Madam， I am writing to tell you something about the recording pen. I bought it from your website several days ago. However, there seems to be something wrong with it. First, the voice isn't so clear as you claimed. Second, it's not easy to operate, which has caused me much trouble. What I expect is a humanfriendly one. Due to its poor quality and much inconvenience it has