投诉信和反映信构思框架 讲义-2023届高三英语写作专项

投诉信和反映信(转化说话方式)构思框架 开头 开篇点题 Note: 表明自己身份,说明写信目的,因何事投诉何人或何机构 正文 投诉内容 Note: 先是想协商解决,但是协商无果 再写投诉的原因 结语 期待回复并感谢 Note: 提出解决建议并希望尽快得到回复,表示感谢 夺人眼球开头句 I’m Li Hua, a senior 3 student from Hongxing middle school. I’m writing to complain about the jacket which I bought from your website. This morning I received the jacket on time, but I regret to say that there’s something wrong with it. 我叫李华,来自红星中学的一名高三学生。我写信是想投诉我在你们网站上买的夹克。今天早上我按时收到了夹克,但是我很遗憾,它点问题。 My name is Li Hua, who is the customer of your travel agency. Here I'm sorry to express my dissatisfaction with the service of the travel agency. 我叫李华,你们旅行社的一名顾客。我很抱歉地想表达我对你们旅行社服务的不满。 亮点出彩篇中句 While I was on vacation in BeiJing about a week ago, I bought a green shirt for 1000 yuan in your shop, but there seems to be something wrong with it. 大概一周前我在北京度假的时候,我在你们店里花1000元买了一件绿色衬衫,但看上去有些问题。 I have dialed your service number for several times but it was always busy, which really makes my blood boil. 我多次拨打你们的服务电话,但它总是占线,这真是让人生气。 The focus of my complaint is that the T-shirt is different from the one in the picture on the Internet. For one thing, the color of the T-shirt is not the color in the picture, which is not the one I like. For another, the size of the T-shirt is too large for me to wear. This is more than I could tolerate. 我抱怨的重点是这件 T 恤和网上图片上的不一样。首先,这件 T 恤的颜色和图片上的颜色不一样,这是我不喜欢的。另外,这件 T 恤的尺寸太大了。着是我无法忍受的。 In the first place, the food is too salty and the water isn’t served in time. In addition, the music that you broadcast is too noisy. Under these circumstances, I find it hard to sit here having dinner quietly. 首先, 食物太咸, 水没有及时端上来。而且你们播放的音乐太吵了。在这样的环境下, 我很难安静地坐在这里吃饭。 To improve the situation, you can take the following measures. 为了改善状况,你们可以采取下面的措施。 I insist you change a new one for me or give me a refund(退款). 我坚持你们给我换件新的或者给我退款。 韵味无穷结尾句 Frankly, I don’t want to put up with the situation any more. I hope that you can take all the above into careful consideration and also take some measures to improve your service. I’m looking forward