内容正文:
第三单元
晨读完形真题——完形语篇是最具发掘价值的语料库
As a businesswoman, I care deeply about my customers.But like anyone for whom you feel affection, customers can also drive you mad.__1__ They’ll swear that they left it in the changing room, create havoc (混乱) and then discover it had been in their car all the time. They’ll have out half the goods in the shop, and want the only style you don’t have left in a particular colour.__2__
__3__ She was displeased with absolutely everything, nothing was right and I was rather surprised that she became a “regular”.After a while, she apologized for the way she behaved at the beginning.She had split up with her husband the week before, was living in a flat by_herself,_and since she’d found it too much to cope with (应对), she’d taken it out on other people.
That taught me a valuable lesson and I pass it on to the people who work in the market.__4__ If a customer is rude or difficult, just think “Maybe she’s had a row with her husband.Maybe her child’s not well.”