Unit 3 Artificial Intelligence-Culture Understanding阅读精讲-《英语 基础模块3》（高教版第三版）

该中职英语课件围绕“一带一路”科技合作主题，系统讲解核心词汇（如innovation, cooperation）、短语（driving forces, a range of）及语法点（定语从句），通过斯里兰卡安全饮用水中心、巴基斯坦研究中心等案例导入，构建从具体项目情境到语言知识的学习支架。 其亮点在于融合文化意识与语言能力培养，以“一带一路”科学合作实例（如中比科技园）渗透家国情怀与人类命运共同体意识，结合必背单词短语小结和多样化练习（填空、阅读）提升语言应用能力，帮助学生理解国际合作意义，教师可直接使用结构化内容高效开展教学。

Unit 4 Customer Service Culture Understanding Language points 高教版中职英语-基础模块3（第三版） 目录 CONTENTS 01 02 03 Language points Summary Exercise Language points Doing Business Around the World To conduct business around the world, you need to know the business cultures in different countries. Here are some for your reference. Language points Doing Business Around the World To conduct business around the world, you need to know the business cultures in different countries. Here are some for your reference. 译文：全球经商 go into business 开始经商 do business 做生意、开展业务 do business with someone 与某人做生意 mind one's own business 管好自己的事 eg. It is not easy to do business with people from different cultures.与来自不同文化的人做生意并不容易。 Language points Doing Business Around the World To conduct business around the world, you need to know the business cultures in different countries. Here are some for your reference. conduct a survey 做调查 conduct /kənˈdʌkt/v. 实施；开展；进行 n. 行为，举止 conduct business 开展业务 conduct an experiment 做实验 conduct oneself well/badly 举止得体/不得体 eg. We will conduct a market research next week. 我们下周将开展一项市场调研。 Language points Doing Business Around the World To conduct business around the world, you need to know the business cultures in different countries. Here are some for your reference. around the world 世界各地，全球 all over the world 世界各地，全球 eg. The company has customers around the world. 这家公司的客户遍布全球。 Language points Doing Business Around the World To conduct business around the world, you need to know the business cultures in different countries. Here are some for your reference. 动词不定式作目的状语，表 “为了……” Language points Doing Business Around the World To conduct business around the world, you need to know the business cultures in different countries. Here are some for your reference. business culture 商业文化 culture /ˈkʌltʃə(r)/n. 文化 cultural adj. 文化的 cultural differences 文化差异 culture shock 文化冲击 corporate culture 企业文化 eg. We should respect different cultures. 我们应当尊重不同的文化。 译文：想要在全球开展业务，你需要了解不同国家的商业文化。 Language points Doing Business Around the World To conduct business around the world, you need to know the business cultures in different countries. Here are some for your reference. 这是倒装句。正常语序是 Some are here. Language points Doing Business Around the World To conduct business around the world, you need to know the business cultures in different countries. Here are some for your reference. reference /ˈrefrəns/n. 参考；查阅 refer v. 参考，提及；referential adj. 参考的 for reference 供参考 with reference to 关于 make reference to 提到 eg. This document is only for reference. 这份文件仅供参考。 译文：以下内容供你参考。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. expectant adj. 期待的 expect /ɪkˈspekt/v. 期待；期望；预料 expectation n. 期待，期望 expect sb. to do sth. 期望某人做某事 be expected to do sth. （被动）被期望 / 理应做某事 beyond expectations 超出预期 meet one's expectations 达到某人的期望 eg. You are expected to finish the task before Friday. 大家期望你周五前完成这项任务。 译文：在中国，人们期望你为商务会议做好充分准备。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. prepare for… 为…… 做准备 prepare /prɪˈpeə(r)/v. 准备 prepared adj. 准备好的；preparation n. 准备 be prepared for 为…… 做好准备 be well prepared for sth. 为某事做好充分准备 in preparation for 为……做准备 eg. We need to prepare for the negotiation. 我们需要为谈判做准备。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. for example 例如=for instance eg. For example, you should bring your business cards. 例如，你应该带上名片。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. proposal /prəˈpəʊzl/n. 提案；提议，建议 make / submit / present a proposal 提出/提交/展示提案 a business proposal 商业提案 a proposal for sth. 关于某事的提议 accept / reject a proposal 接受/拒绝提案 put forward a proposal 提出提案 eg. He presented his proposal at the meeting. 他在会上提交了提案。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. have sth. ready 把某物准备好 copies of ……的副本/份数 have enough copies of sth. ready 准备好足够份数的某物 eg. Please have enough copies of the agenda ready. 请准备好足够份数的会议议程。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. hand out 分发；派发=give out eg. She handed out the materials before the presentation. 她在演示前分发了材料。 译文：例如，你需要准备好足够多份提案，用于分发。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. small talk 闲聊、寒暄 make small talk 闲聊 small talk about sth. 关于......的闲聊 eg. We had some small talk before starting the discussion.讨论开始前，我们简单寒暄了几句。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. consider v. 考虑； consideration n. 考虑；体谅；considerate adj. 体贴的，考虑周到的（修饰人） consider sb./sth. (as) + 名词 / 形容词 认为…… 是…… consider doing sth 考虑做某事 eg. We considered moving to another city. 我们考虑过搬到另一个城市。 eg. We consider him (as) our best partner. 我们把他看作我们最好的合作伙伴。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. particularly /pəˈtɪkjələli/adv. 尤其，特别 particular adj. 特别的；特定的 in particular 尤其，特别 particularly important 尤为重要 particular about sth. 对某事很挑剔 eg. I am particularly interested in Chinese culture. 我对中国文化特别感兴趣。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. at the beginning of 在…… 的开端 / 开始时 in the beginning 起初 eg. At the beginning of the class, we sang a song. 上课开始时，我们唱了一首歌。 译文：会议开场的寒暄闲谈被认为尤为重要。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. last but not least 最后但同样重要的一点 （用于列举时引出最后一项，强调其重要性不亚于前面几项） eg. Last but not least, we should protect our environment. 最后但同样重要的是，我们应该保护环境。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. on time 准时 in time 及时 ahead of time 提前 eg. Please try to be on time for the train. 请尽量准时赶火车。 译文：最后同样重要的一点：商务活动务必准时。 Language points China In China, you are expected to be well prepared for business meetings. For example, you are expected to have enough copies of your proposal ready for handing out. Small talk is considered particularly important at the beginning of a meeting. Last but not least, be on time for your business activities. Being late is an offence¹ in the Chinese business culture. offence /əˈfens/n. 冒犯；失礼；过错 offend v. 冒犯；offensive adj. 冒犯的，无礼的 take offence at sth. 对某事生气/见怪 no offence 无意冒犯 eg. No offence, but I disagree with you. 无意冒犯，但我不同意你的看法。 译文：在中国的商业文化中，迟到是一种失礼行为。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. patience /ˈpeɪʃns/n. 耐心；忍耐 patient adj. 有耐心的；n. 病人；impatient adj. 不耐烦的；patiently adv. 耐心地 have patience 有耐心；lose patience 失去耐心；with patience耐心地 eg. You need patience when communicating with foreign partners.和外国合作伙伴沟通时你需要耐心。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. 状语从句省略 = When (you are) doing business in Türkiye 条件：从句主语和主句主语一致，且从句含 be 动词，可省略主语 + be eg. While (I was) reading, I fell asleep. 看书的时候，我睡着了。 译文：在土耳其开展业务时，你需要有足够的耐心。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. pressure /ˈpreʃə(r)/n. 压力 v. 施压 press v. 按压；逼迫；pressured adj. 有压力的；pressing adj. 紧迫的 under pressure 在压力下 put pressure on sb. 给某人施压 eg. Too much pressure is bad for your health. 过大的压力对你的健康不利。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. deadline /ˈdedlaɪn/n. 截止日期；最后期限 meet the deadline 在截止日期前完成 miss the deadline 错过截止日期 set a deadline 设定截止日期 eg. We must finish the task before the deadline. 我们必须在截止日期前完成任务。 译文：土耳其商务人士不喜欢压力和最后期限。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. decision-making n. 决策、做决定的过程；decision-maker n.决策者 the decision-making process 决策过程 make a decision 做决定 participate in decision-making 参与决策 decision-making power 决策权 eg. She is involved in the decision-making process. 她参与决策过程。 译文：在土耳其，决策过程可能比较缓慢。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. bargaining n. 讨价还价、谈判 bargain v. 讨价还价 bargain with sb. 与某人讨价还价 a good bargain 一笔划算的买卖 eg. We spent hours bargaining over the price. 我们花了几个小时讨价还价。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. negotiation /nɪˌɡəʊʃiˈeɪʃn/n. 谈判，协商 negotiate v. 谈判；协商；negotiator n. 谈判代表 business negotiation 商务谈判 enter into negotiation 开启谈判 eg. The negotiation will start tomorrow morning. 谈判将于明天上午开始。 译文：做好多次会面的准备，之后才会进入实际的讨价还价或谈判阶段。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. reserved /rɪˈzɜːvd/adj. 矜持的，内敛的，寡言的 reserve v. 预订；保留；reservation n. 预订，保留 be reserved about sth. 对某事有所保留 in a reserved manner 以矜持的方式 eg. He is quiet and reserved in public. 他在公众场合安静内敛。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. manner /ˈmænə(r)/n. 方式；态度；举止 good manners 有礼貌 in a ... manner 以…… 方式 eg. Please reply in a formal manner. 请以正式的方式回复。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. avoid /əˈvɔɪd/v. 避免，避开 avoid doing sth. 避免做某事 eg. Avoid sharing personal information. 避免分享个人信息。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. friendliness n. 友好、友善 friendly adj. 友好的；friend n. 朋友；unfriendliness n.不友好 show friendliness to sb. 对某人表示友好 a friendly atmosphere 友好的氛围 eg. Her friendliness made everyone feel at ease. 她的友好让每个人都感到自在。 译文：在法国，商务会议上你应当举止内敛，不要通过分享个人信息来表达友好。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. trust n./v. 信任、信赖 place a high value on trust 高度重视信任 build trust 建立信任 lose trust 失去信任 mutual trust 相互信任 eg. Trust is the foundation of any business relationship. 信任是任何商业关系的基础。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. 宾语从句 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. 定语从句，修饰先行词 those 译文：菲律宾人高度重视信任，他们相信好事会降临到有耐心的人身上。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. schedule /ˈʃedjuːl/v. 安排；预定 n. 计划表，日程表 schedule a meeting 安排会议 on schedule 按时 ahead of schedule 提前 behind schedule 落后于计划 eg. The trip is scheduled for next Monday. 这次出行安排在下周一。 eg. The project is running behind schedule. 项目进度落后于计划。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. arrangement /əˈreɪndʒmənt/n. 安排，筹备 arrange v. 安排，筹备 make arrangements 做出安排 travel arrangements 旅行安排 eg. Please make arrangements for the meeting room. 请安排一下会议室。 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. If 引导条件状语从句 Language points Other Countries When doing business in Türkiye, you should have enough patience. Turkish business people do not like pressure and deadlines. Decision-making in Türkiye can be slow. Be prepared to meet several times before the actual bargaining² or negotiation stage. In France, you are expected to act in a reserved manner at business meetings and avoid sharing personal information to show your friendliness. Filipinos place a high value on trust and believe that good things come to those who practice patience. If you’re scheduling a meeting in the Philippines, it’s common to make arrangements as far as a month ahead. it’s +adj. + to do sth.结构，it 是形式主语，真正主语是后面 to do as far as a month ahead 表示“提前多达一个月”。 译文：如果你要在菲律宾安排会议，提前一个月做筹备是很常见的。 Summary 一、必背单词 conduct v. 开展；实施 culture n. 文化 reference n. 参考 expect v. 期待；期望 prepare v. 准备 proposal n. 提案 copy n. 副本，一份 particularly adv. 尤其，特别 offence n. 冒犯，失礼 patience n. 耐心 Summary 一、必背单词 pressure n. 压力 deadline n. 截止日期 negotiation n. 谈判，协商 reserved adj. 内敛的，矜持的 manner n. 举止，方式 avoid v. 避免 schedule v. 安排 arrangement n. 安排，筹备 bargaining n. 讨价还价 trust n. 信任 Summary 二、必背短语 conduct business 开展业务 around the world 世界各地 for your reference 供你参考 be well prepared for 为…… 做好充分准备 hand out 分发 at the beginning of 在…… 开始时 last but not least 最后但同样重要的一点 be on time 准时 place a high value on 高度重视 make arrangements 做安排；筹备 Exercise 1. The report is considered _______________ (particular) useful for new businessmen. 2. You are expected ______________ (finish) the preparation before the meeting. 3. He avoided ________ (talk) about his personal life during the business talk. 4. It is common ________ (book) the meeting room several days ahead. 5. The ___________ (negotiate) will last for at least two days. 一、填空 to finish particularly talking to book negotiation Exercise 1. We need to ____ a survey to learn about local business culture. A. conduct B. produce C. create D. invent 2. Everyone ____ to follow the rules in international business meetings. A. expects B. is expected C. expected D. was expecting 3. This report is only ____. Please do not copy it freely. A. for reference B. in time C. on duty D. by accident 4. We have to finish the project before the ____ next Friday. A. proposal B. deadline C. manner D. reference 5. Please ____ for the meeting one week in advance. A. make arrangements B. make fun C. make sense D. make sure 二、单选 Exercise Having good etiquette at the workplace is very important. However, many people aren’t aware of workplace etiquette and leave a very bad impression on their colleagues. So it’s important to know some workplace etiquette tips. Among all the workplace etiquette guidelines, the most important is to be punctual. Though being late due to an emergency is acceptable, habitual latecomers are never appreciated anywhere. Arriving at your office on time shows that you’re aware of your responsibilities and have respect for the company regulations. If you feel that you would be late, call and report the matter to your supervisor. Telephone etiquette in the workplace is very important as well. While talking on the telephone, be polite and listen to what the other person is saying carefully and speak in a voice which can be heard clearly on the other end. Workplace guidelines are important even when you’re dining with your co-workers after work. If you get a call during the dinner, leave the table to answer the phone after saying “excuse me”. Don’t talk loudly while eating. Greet people well and try to make them feel comfortable. These guidelines will help you become a polite employee in your company. 三、阅读理解 Exercise 1．The intended readers of the passage are ________. A．managers in charge of a company B．students of a business class C．people who are out of work D．employees in a company 2．Why should you try to be punctual? A．To prove you are not a habitual latecomer. B．To show that you don’t have any emergency. C．To show that you are a responsible worker D．To win other workers’ respect. 3．When dining out with your colleagues, which of the following behaviours is appropriate? A．Receive a phone call at the table. B．Talk loudly while eating. C．Treat your colleagues as close friends and forget about workplace guidelines. D．Greet people well and try to make them feel comfortable. 4．Which of the following is considered NOT acceptable about making phone calls? A．Using polite language. B．Listening with patience and care. C．Speaking clearly. D．Answering a call whenever it comes in. 三、阅读理解 感谢大家观看 PRACTICE MAKES PERFECT THANK YOU FOR LISTENING AND WATCHING $