Unit 6 The Power of Smiling（B卷·能力提升）《英语 基础模块3》（语文版2022版）单元过关卷（原卷版+解析版）

**基本信息** 本试卷为《英语 基础模块3》（语文版2022版）Unit 6 B卷能力提升卷，紧扣单元主题“The Power of Smiling”，通过高铁服务、药店、商场微笑服务台等真实场景整合语言知识与应用能力，适配单元复习，培养语言能力、文化意识及思维品质。 **题型特征** |题型|题量/分值|知识覆盖|命题特色| |----|-----------|----------|----------| |语音辨音|5/5|字母组合发音|基础语音辨析，巩固发音规则| |单项选择|25/25|虚拟语气（8、9题）、冠词（17题）、固定搭配（7题）|语法点梯度分布，结合单元主题语境| |完形填空|10/15|上下文理解、词汇运用（35题hide）|郑州高铁服务真实情境，考查综合语言运用| |阅读理解|15/37.5|跨文化微笑意义（A篇）、服务场景应用（B、C篇）|图表与文本结合，培养信息获取与文化意识| |书面表达|1/15|服务场景微笑作用及实例|结合职业场景写作，提升思维与表达能力|

编写说明：本套试卷紧扣《英语 基础模块3》（语文版2022版）教材，以教材单元为基准精准覆盖核心考点。 每个单元设置AB卷，A卷为基础巩固卷，侧重基础考点训练，帮助学生扎实掌握知识要点；B卷为能力提升卷，注重知识整合与全面检测，引导学生构建知识网络。全书设计4份综合测试卷，模拟实战情境，聚焦解题能力突破，全面提升应试能力与知识应用水平。 《英语 基础模块3》（语文版2022版）《单元过关卷》 Unit 6 The Power of Smiling B卷·能力提升 考试时间：120分钟 满分：120分 班级_____姓名_____学号_____成绩_____ 第一部分 英语知识运用（共四节，满分55分） 第一节 语音辨音（共5小题；每小题1分，满分5分） 选择下列每组单词中画线部分读音不同的选项。 1．A．improve B．design C．dinner D．think 2．A．stress B．pen C．effort D．legal 3．A．memory B．desk C．delay D．lend 4．A．lake B．relax C．vacuum D．fan 5．A．lately B．across C．stage D．game 第二节 单项选择（共25小题；每小题1分，满分25分） 6. The very act of smiling can make people __________ happier than before. A. feel B. feels C. felt D. to feel 7. Smiling is similar __________ getting a good sleep for our body and mind. A. with B. for C. to D. about 8. If it __________ for your encouragement, I would feel much worse now. A. is not B. will not be C. has not been D. weren't 9. If Eric had passed the driving test, he __________ his car yesterday. A. would drive B. would have driven C. will drive D. drives 10. I would give him a smile first if he __________ in trouble. A. were B. is C. will be D. has been 11. How I wish I __________ travel to Shanghai with my friends this week. A. can B. will C. could D. must 12. It is time that we __________ more attention to others' feelings. A. pay B. paid C. will pay D. should pay 13. The boy talked as if he __________ the whole story. A. knows B. knew C. has known D. will know 14. The sentence groups should be read __________ correct pauses. A. with B. by C. from D. against 15. The speaker gave honest praise __________ made the worker confident. A. who B. where C. that D. when 16. People can tell if you have a smile on your face, __________ they do not see you. A. because of B. even if C. as soon as D. so that 17. A smile is considered __________ gift or an offering in French culture. A. an B. the C. / D. a 18. The smaller act of caring may turn a life __________. A. around B. off C. down D. upset 19. Reading humorous books is a good way __________ a real laugh. A. make B. making C. to make D. made 20. Smiling can help produce more positive feelings __________ you. A. under B. within C. across D. beside 21. The number of children who smile often __________ very large in the study. A. is B. are C. were D. be 22. A number of children __________ more than three hundred times a day. A. smiles B. smiled C. to smile D. smile 23. Neither pressure nor a bad mood __________ easy to drive away without action. A. are B. were C. is D. be 24. Not only a smile but also kind words __________ communication better. A. make B. makes C. making D. to make 25. The teacher advised us __________ a deep breath before the speech. A. take B. to take C. taking D. taken 26. When your friend feels left behind, you __________ laugh at him. A. need B. may C. can D. must not 27. The more we smile sincerely, the __________ our communication becomes. A. good B. best C. better D. well 28. The child was __________ young that he could not understand the joke. A. so B. too C. very much D. such 29. —My exam result is not good. —__________. A. The station is far away. B. Don't think about it too much. C. This apple is red. D. I need two tickets. 30. —If you were me, what would you do? —__________. A. I am ten years old. B. It is on the wall. C. They are dumplings. D. I would ask the teacher for help. 第三节 完形填空（共10小题；每小题1.5分，满分15分） In a high-speed train service centre in Zhengzhou, Wang Rui was learning how to answer complaints. On his first day, a passenger came angrily because his ticket information was wrong. Wang Rui felt nervous, but his trainer reminded him that a polite smile was the first 31______ towards better communication. Wang Rui listened carefully and did not interrupt. He checked the system, found the passenger's name and explained the change slowly. The passenger was still 32______, so Wang Rui brought him a cup of water and said, 'I understand your worry. If I 33______ you, I would also feel anxious.' The honest words made the passenger quieter. During the afternoon, another traveller missed a meeting because of heavy rain. Wang Rui helped her print a delay note and contact her company. He also told a short joke to make her 34______. She said the service centre felt warmer than she expected. Wang Rui noticed that a small smile could give tired people a little courage. After work, the trainer praised Wang Rui. A smile, she said, was not a mask to 35______ mistakes. It should be joined with listening, clear information and real action. Wang Rui wrote this in his notebook. Since then, he has believed that smiling can reduce 36______, improve mood and build 37______ between strangers. If every worker 38______ patient, many hard moments 39______ easier. A sincere smile may be small, but its power is 40______. 31. A. secret B. machine C. step D. storm 32. A. upset B. joyful C. silent D. careless 33. A. am B. was C. will be D. were 34. A. regret B. laugh C. leave D. sleep 35. A. show B. reduce C. hide D. praise 36. A. ticket B. garden C. culture D. stress 37. A. trust B. noise C. height D. weather 38. A. is B. were C. will be D. has been 39. A. become B. became C. would become D. will become 40. A. private B. empty C. broken D. great 第四节 短文填空（共5小题；每小题2分，满分10分） Smiles are understood in different cultures, but they may have different meanings. In America, people often smile 41______ (show) friendliness and gratitude. In France, a smile can be regarded as a gift. In Japan, people may smile to show respect or hide what they 42______ (actual) feel. If we 43______ (know) these differences better, we would communicate more politely. However, a sincere smile is usually connected with 44______ (kind). It can reduce stress, improve mood and make people feel supported. In service work, it should also come with careful listening and useful action. When a visitor is nervous, a calm smile may help him speak clearly and trust the worker. That is why we should learn 45______ (use) smiles wisely in daily life. 第二部分 阅读（共两节，满分50分） 第一节 阅读理解（共15小题；每小题2.5分，满分37.5分） A Culture / Place Meaning of a smile Example Reading tip America Friendliness and happiness Smiling when meeting people Notice open expressions France A gift or appreciation Smiling to invite or thank Read the situation Japan Respect or hidden feelings Smiling politely Watch the eyes too Public service Patience and support Smiling while listening Connect smile with action 46. In which culture may a smile be seen as a gift? A. America. B. France. C. Japan. D. Public service. 47. What should we watch in Japan besides the mouth? A. The eyes. B. The shoes. C. The tickets. D. The books. 48. What should a public service smile be connected with? A. Anger. B. Secrets. C. Noise. D. Action. B At a night pharmacy in Shenyang, pharmacist Hu Qian often sees tired parents and worried old people. She has learned that medicine is important, but the way she speaks is also important. Therefore, she always checks prescriptions with a calm smile. One winter night, a father rushed in to buy medicine for his daughter. He was so worried that he read the name wrong. Hu Qian asked him to breathe slowly, checked the message from the doctor and found the right medicine. She explained the dose twice and wrote it on the box. The father later sent a thank-you card. He wrote that Hu Qian's smile helped him think clearly. Hu Qian kept the card to remind herself that professional service needs both knowledge and warmth. 49. Where does Hu Qian work? A. At a bus station. B. In a flower market. C. At a night pharmacy. D. In a library. 50. What mistake did the father make? A. He read the medicine name wrong. B. He lost a train ticket. C. He broke a chair. D. He forgot his address. 51. What did Hu Qian write on the box? A. A poem. B. A ticket number. C. A shopping list. D. The dose. 52. What does professional service need? A. Only speed. B. Knowledge and warmth. C. Only jokes. D. Only silence. C A Smile Desk was set up at a large shopping mall in Changsha. Its job is not to sell things, but to help visitors who feel lost, tired or upset. Two young volunteers work there every weekend. They answer questions, offer maps and listen to people's worries. One day, an elderly woman could not find the cinema where her grandson was waiting. She was close to tears. A volunteer smiled, invited her to sit down and called the cinema. Then he walked with her to the lift. The woman said, 'Your smile made this big mall less frightening.' The volunteers record common problems in a notebook. They believe a smile should not stop at the face. It should lead to useful action. Because of their work, the mall added clearer signs near the underground parking lot. 53. What is the job of the Smile Desk? A. To help visitors. B. To sell clothes. C. To repair cars. D. To check exams. 54. Who was waiting for the elderly woman? A. Her teacher. B. A bus driver. C. Her grandson. D. A nurse. 55. What did the mall add because of the volunteers work? A. More cinemas. B. Clearer signs. C. Private letters. D. Old tickets. 56. What do the volunteers believe? A. A smile should hide all problems. B. Visitors need no maps. C. Listening is not important. D. A smile should lead to useful action. D People sometimes think smiling means that a person is always happy. In fact, smiling can also be a choice when life is difficult. When we smile, our body may produce more positive feelings. This can reduce stress and help us take the next step calmly. However, a real smile should not be forced on others. If a friend is sad, saying 'Just smile' may sound careless. It is better to listen first, show understanding and then offer help. A smile works best when it comes with respect and honest care. In daily communication, smiling can open a door. It makes a first meeting easier, softens a complaint and gives courage to people under pressure. But we should remember that smiling is not magic. It becomes powerful when it is joined with kind words, patient listening and responsible action. 57. What can smiling help our body produce? A. More tickets. B. More positive feelings. C. More rain. D. More mistakes. 58. What should we do first when a friend is sad? A. Listen first. B. Say "Just smile" carelessly. C. Laugh loudly. D. Leave at once. 59. When does a smile work best? A. When it hides every problem. B. When it is forced. C. When it comes with respect and honest care. D. When nobody listens. 60. What is the passage mainly about? A. How to buy medicine. B. How to drive a train. C. How to write a résumé. D. How smiles become powerful in communication. 第二节 补全对话（共5小题；每小题2.5分，满分12.5分） A: You look a little down. (61)______ B: I failed the speaking test. I feel like I am behind others. A: (62)______ Everyone has difficult moments. B: But I am afraid to speak again. A: If I were you, I would practise with a partner for ten minutes every day. B: (63)______ A: You can also watch a humorous video before practice. A smile may reduce pressure. B: That sounds helpful. What if I make mistakes again? A: (64)______ Mistakes are part of learning. B: Thank you. I feel better now. A: (65)______ Keep smiling and stay positive. A． Don't think about it too much. B． What's been bothering you lately? C． You're welcome. D． I'm sorry to hear that. E．Good idea. 第三部分 书面表达（满分15分） 66. 假定你是李华，你校英文公众号正在征集以“The Power of Smiling in Service”为题的短文。请你写一篇不少于80词的英语短文，内容须包括： 1. 说明服务场景中微笑的作用；2. 结合一个真实或合理的职业场景举例；3. 提醒微笑要与倾听、专业知识和实际行动结合。 _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 原创精品资源学科网独家享有版权，侵权必究！ 原创精品资源学科网独家享有版权，侵权必究！ 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $ 编写说明：本套试卷紧扣《英语 基础模块3》（语文版2022版）教材，以教材单元为基准精准覆盖核心考点。 每个单元设置AB卷，A卷为基础巩固卷，侧重基础考点训练，帮助学生扎实掌握知识要点；B卷为能力提升卷，注重知识整合与全面检测，引导学生构建知识网络。全书设计4份综合测试卷，模拟实战情境，聚焦解题能力突破，全面提升应试能力与知识应用水平。 《英语 基础模块3》（语文版2022版）《单元过关卷》 Unit 6 The Power of Smiling B卷·能力提升 考试时间：120分钟 满分：120分 班级_____姓名_____学号_____成绩_____ 第一部分 英语知识运用（共四节，满分55分） 第一节 语音辨音（共5小题；每小题1分，满分5分） 选择下列每组单词中画线部分读音不同的选项。 1．A．improve B．design C．dinner D．think 2．A．stress B．pen C．effort D．legal 3．A．memory B．desk C．delay D．lend 4．A．lake B．relax C．vacuum D．fan 5．A．lately B．across C．stage D．game 【答案】1．B 2．D 3．C 4．A 5．B 【解析】1．A/C/D项i发/ɪ/，B项i发/aɪ/。 2．A/B/C项e发/e/，D项e发/iː/。 3．A/B/D项e发/e/，C项e发/ɪ/。 4．B/C/D项a发/æ/，A项a发/eɪ/。 5．A/C/D项a发/eɪ/，B项a发/ə/。 第二节 单项选择（共25小题；每小题1分，满分25分） 6. The very act of smiling can make people __________ happier than before. A. feel B. feels C. felt D. to feel 【答案】A 【解析】考查make sb. do sth.。make后用动词原形feel。 7. Smiling is similar __________ getting a good sleep for our body and mind. A. with B. for C. to D. about 【答案】C 【解析】考查固定搭配。be similar to与……相似。 8. If it __________ for your encouragement, I would feel much worse now. A. is not B. will not be C. has not been D. weren't 【答案】D 【解析】考查虚拟语气。If it weren't for...若不是……。 9. If Eric had passed the driving test, he __________ his car yesterday. A. would drive B. would have driven C. will drive D. drives 【答案】B 【解析】考查与过去事实相反的虚拟语气，主句用would have done。 10. I would give him a smile first if he __________ in trouble. A. were B. is C. will be D. has been 【答案】A 【解析】考查虚拟条件句。主句would do，从句用were。 11. How I wish I __________ travel to Shanghai with my friends this week. A. can B. will C. could D. must 【答案】C 【解析】考查wish虚拟语气。表示不能实现的愿望，用could。 12. It is time that we __________ more attention to others' feelings. A. pay B. paid C. will pay D. should pay 【答案】D 【解析】考查It is time that...结构，从句可用should do。 13. The boy talked as if he __________ the whole story. A. knows B. knew C. has known D. will know 【答案】B 【解析】考查as if从句虚拟语气，表示似乎知道，用过去式knew。 14. The sentence groups should be read __________ correct pauses. A. with B. by C. from D. against 【答案】A 【解析】考查介词。with correct pauses表示带着正确停顿。 15. The speaker gave honest praise __________ made the worker confident. A. who B. where C. that D. when 【答案】C 【解析】考查定语从句。先行词praise指物，用that/which。 16. People can tell if you have a smile on your face, __________ they do not see you. A. because of B. even if C. as soon as D. so that 【答案】B 【解析】考查让步状语从句。even if即使。 17. A smile is considered __________ gift or an offering in French culture. A. an B. the C. / D. a 【答案】D 【解析】考查冠词。gift为可数名词单数且辅音音素开头，用a。 18. The smaller act of caring may turn a life __________. A. around B. off C. down D. upset 【答案】A 【解析】考查固定搭配。turn a life around改变人生。 19. Reading humorous books is a good way __________ a real laugh. A. make B. making C. to make D. made 【答案】C 【解析】考查不定式作后置定语。a way to do sth.。 20. Smiling can help produce more positive feelings __________ you. A. under B. within C. across D. beside 【答案】B 【解析】考查介词。within you在你内心。 21. The number of children who smile often __________ very large in the study. A. is B. are C. were D. be 【答案】A 【解析】考查the number of作主语，谓语用单数。 22. A number of children __________ more than three hundred times a day. A. smiles B. smiled C. to smile D. smile 【答案】D 【解析】考查a number of+复数名词作主语，谓语用复数。 23. Neither pressure nor a bad mood __________ easy to drive away without action. A. are B. were C. is D. be 【答案】C 【解析】考查就近原则。neither...nor连接主语时谓语与a bad mood一致，用is。 24. Not only a smile but also kind words __________ communication better. A. make B. makes C. making D. to make 【答案】A 【解析】考查就近原则。谓语与kind words一致，用make。 25. The teacher advised us __________ a deep breath before the speech. A. take B. to take C. taking D. taken 【答案】B 【解析】考查advise sb. to do sth.。 26. When your friend feels left behind, you __________ laugh at him. A. need B. may C. can D. must not 【答案】D 【解析】考查情态动词和交际常识。朋友失落时不能嘲笑。 27. The more we smile sincerely, the __________ our communication becomes. A. good B. best C. better D. well 【答案】C 【解析】考查the more..., the better...结构。 28. The child was __________ young that he could not understand the joke. A. so B. too C. very much D. such 【答案】A 【解析】考查so...that...结构。 29. —My exam result is not good. —__________. A. The station is far away. B. Don't think about it too much. C. This apple is red. D. I need two tickets. 【答案】B 【解析】考查安慰用语。对方因成绩不好难过，应安慰。 30. —If you were me, what would you do? —__________. A. I am ten years old. B. It is on the wall. C. They are dumplings. D. I would ask the teacher for help. 【答案】D 【解析】考查虚拟语气建议句型。问对方如果是我会怎么做，应回答would do。 第三节 完形填空（共10小题；每小题1.5分，满分15分） In a high-speed train service centre in Zhengzhou, Wang Rui was learning how to answer complaints. On his first day, a passenger came angrily because his ticket information was wrong. Wang Rui felt nervous, but his trainer reminded him that a polite smile was the first 31______ towards better communication. Wang Rui listened carefully and did not interrupt. He checked the system, found the passenger's name and explained the change slowly. The passenger was still 32______, so Wang Rui brought him a cup of water and said, 'I understand your worry. If I 33______ you, I would also feel anxious.' The honest words made the passenger quieter. During the afternoon, another traveller missed a meeting because of heavy rain. Wang Rui helped her print a delay note and contact her company. He also told a short joke to make her 34______. She said the service centre felt warmer than she expected. Wang Rui noticed that a small smile could give tired people a little courage. After work, the trainer praised Wang Rui. A smile, she said, was not a mask to 35______ mistakes. It should be joined with listening, clear information and real action. Wang Rui wrote this in his notebook. Since then, he has believed that smiling can reduce 36______, improve mood and build 37______ between strangers. If every worker 38______ patient, many hard moments 39______ easier. A sincere smile may be small, but its power is 40______. 31. A. secret B. machine C. step D. storm 32. A. upset B. joyful C. silent D. careless 33. A. am B. was C. will be D. were 34. A. regret B. laugh C. leave D. sleep 35. A. show B. reduce C. hide D. praise 36. A. ticket B. garden C. culture D. stress 37. A. trust B. noise C. height D. weather 38. A. is B. were C. will be D. has been 39. A. become B. became C. would become D. will become 40. A. private B. empty C. broken D. great 【答案】31. C 32. A 33. D 34. B 35. C 36. D 37. A 38. B 39. C 40. D 【导语】本文讲述高铁服务中心实习员工用微笑、倾听和行动处理投诉，体现微笑改善沟通的力量。 【详解】 31．细节理解。第一段「the first...towards better communication」呼应教材the first step towards...，step符合，故选C。 32．语境推断。乘客因票务信息错误仍然生气焦虑，upset符合，故选A。 33．语法判断。If I were you为虚拟语气建议句型，故选D。 34．语境推断。Wang Rui讲笑话是为了让旅客笑，laugh符合，故选B。 35．语境推断。微笑不是掩盖错误的面具，hide符合，故选C。 36．细节理解。末段「reduce...improve mood」呼应教材reduce stress，故选D。 37．语境推断。服务中的微笑和行动能在陌生人之间建立信任，trust符合，故选A。 38．语法判断。If every worker...patient为与现在相反的虚拟条件，从句be用were，故选B。 39．语法判断。虚拟主句用would do，would become符合，故选C。 40．主旨大意。末句强调微笑虽小但力量大，great符合，故选D。 第四节 短文填空（共5小题；每小题2分，满分10分） Smiles are understood in different cultures, but they may have different meanings. In America, people often smile 41______ (show) friendliness and gratitude. In France, a smile can be regarded as a gift. In Japan, people may smile to show respect or hide what they 42______ (actual) feel. If we 43______ (know) these differences better, we would communicate more politely. However, a sincere smile is usually connected with 44______ (kind). It can reduce stress, improve mood and make people feel supported. In service work, it should also come with careful listening and useful action. When a visitor is nervous, a calm smile may help him speak clearly and trust the worker. That is why we should learn 45______ (use) smiles wisely in daily life. 【答案】41. to show 42. actually 43. knew 44. kindness 45. to use 【导语】本文介绍不同文化中微笑的含义，并说明真诚微笑与友善、沟通相关。 【详解】 41．不定式作目的状语。smile to show表示微笑以表示……，故填to show。 42．词性转换。修饰动词feel用副词actually。 43．虚拟语气。主句would communicate，从句用过去式knew。 44．词性转换。with后接名词，kind的名词形式为kindness。 45．固定搭配。learn to do sth.学习做某事，故填to use。 第二部分 阅读（共两节，满分50分） 第一节 阅读理解（共15小题；每小题2.5分，满分37.5分） A Culture / Place Meaning of a smile Example Reading tip America Friendliness and happiness Smiling when meeting people Notice open expressions France A gift or appreciation Smiling to invite or thank Read the situation Japan Respect or hidden feelings Smiling politely Watch the eyes too Public service Patience and support Smiling while listening Connect smile with action 46. In which culture may a smile be seen as a gift? A. America. B. France. C. Japan. D. Public service. 47. What should we watch in Japan besides the mouth? A. The eyes. B. The shoes. C. The tickets. D. The books. 48. What should a public service smile be connected with? A. Anger. B. Secrets. C. Noise. D. Action. 【答案】46. B 47. A 48. D 【导语】不同文化和服务场景中微笑含义及阅读提示表。 【详解】 46．细节理解。表格France一行为「A gift or appreciation」，故选B。 47．细节理解。Japan一行Reading tip为「Watch the eyes too」，故选A。 48．细节理解。Public service一行提示「Connect smile with action」，故选D。 B At a night pharmacy in Shenyang, pharmacist Hu Qian often sees tired parents and worried old people. She has learned that medicine is important, but the way she speaks is also important. Therefore, she always checks prescriptions with a calm smile. One winter night, a father rushed in to buy medicine for his daughter. He was so worried that he read the name wrong. Hu Qian asked him to breathe slowly, checked the message from the doctor and found the right medicine. She explained the dose twice and wrote it on the box. The father later sent a thank-you card. He wrote that Hu Qian's smile helped him think clearly. Hu Qian kept the card to remind herself that professional service needs both knowledge and warmth. 49. Where does Hu Qian work? A. At a bus station. B. In a flower market. C. At a night pharmacy. D. In a library. 50. What mistake did the father make? A. He read the medicine name wrong. B. He lost a train ticket. C. He broke a chair. D. He forgot his address. 51. What did Hu Qian write on the box? A. A poem. B. A ticket number. C. A shopping list. D. The dose. 52. What does professional service need? A. Only speed. B. Knowledge and warmth. C. Only jokes. D. Only silence. 【答案】49. C 50. A 51. D 52. B 【导语】本文讲述夜间药房药师用专业知识和温暖微笑帮助焦急家长。 【详解】 49．细节理解。第一段「At a night pharmacy」，故选C。 50．细节理解。第二段「read the name wrong」，故选A。 51．细节理解。第二段「wrote it on the box」中的it指剂量dose，故选D。 52．主旨理解。末句「professional service needs both knowledge and warmth」，故选B。 C A Smile Desk was set up at a large shopping mall in Changsha. Its job is not to sell things, but to help visitors who feel lost, tired or upset. Two young volunteers work there every weekend. They answer questions, offer maps and listen to people's worries. One day, an elderly woman could not find the cinema where her grandson was waiting. She was close to tears. A volunteer smiled, invited her to sit down and called the cinema. Then he walked with her to the lift. The woman said, 'Your smile made this big mall less frightening.' The volunteers record common problems in a notebook. They believe a smile should not stop at the face. It should lead to useful action. Because of their work, the mall added clearer signs near the underground parking lot. 53. What is the job of the Smile Desk? A. To help visitors. B. To sell clothes. C. To repair cars. D. To check exams. 54. Who was waiting for the elderly woman? A. Her teacher. B. A bus driver. C. Her grandson. D. A nurse. 55. What did the mall add because of the volunteers work? A. More cinemas. B. Clearer signs. C. Private letters. D. Old tickets. 56. What do the volunteers believe? A. A smile should hide all problems. B. Visitors need no maps. C. Listening is not important. D. A smile should lead to useful action. 【答案】53. A 54. C 55. B 56. D 【导语】本文介绍商场微笑服务台通过微笑、倾听和实际行动帮助访客。 【详解】 53．细节理解。第一段「to help visitors」，故选A。 54．细节理解。第二段「her grandson was waiting」，故选C。 55．细节理解。末句「added clearer signs」，故选B。 56．细节理解。末段「It should lead to useful action」，故选D。 D People sometimes think smiling means that a person is always happy. In fact, smiling can also be a choice when life is difficult. When we smile, our body may produce more positive feelings. This can reduce stress and help us take the next step calmly. However, a real smile should not be forced on others. If a friend is sad, saying 'Just smile' may sound careless. It is better to listen first, show understanding and then offer help. A smile works best when it comes with respect and honest care. In daily communication, smiling can open a door. It makes a first meeting easier, softens a complaint and gives courage to people under pressure. But we should remember that smiling is not magic. It becomes powerful when it is joined with kind words, patient listening and responsible action. 57. What can smiling help our body produce? A. More tickets. B. More positive feelings. C. More rain. D. More mistakes. 58. What should we do first when a friend is sad? A. Listen first. B. Say "Just smile" carelessly. C. Laugh loudly. D. Leave at once. 59. When does a smile work best? A. When it hides every problem. B. When it is forced. C. When it comes with respect and honest care. D. When nobody listens. 60. What is the passage mainly about? A. How to buy medicine. B. How to drive a train. C. How to write a résumé. D. How smiles become powerful in communication. 【答案】57. B 58. A 59. C 60. D 【导语】本文讨论微笑的积极作用，同时提醒微笑应与尊重、倾听和行动结合。 【详解】 57．细节理解。第一段「produce more positive feelings」，故选B。 58．细节理解。第二段「It is better to listen first」，故选A。 59．细节理解。第二段「comes with respect and honest care」，故选C。 60．主旨大意。全文围绕微笑如何在沟通中发挥力量展开，故选D。 第二节 补全对话（共5小题；每小题2.5分，满分12.5分） A: You look a little down. (61)______ B: I failed the speaking test. I feel like I am behind others. A: (62)______ Everyone has difficult moments. B: But I am afraid to speak again. A: If I were you, I would practise with a partner for ten minutes every day. B: (63)______ A: You can also watch a humorous video before practice. A smile may reduce pressure. B: That sounds helpful. What if I make mistakes again? A: (64)______ Mistakes are part of learning. B: Thank you. I feel better now. A: (65)______ Keep smiling and stay positive. A． Don't think about it too much. B． What's been bothering you lately? C． You're welcome. D． I'm sorry to hear that. E．Good idea. 【答案】61. B 62. D 63. E 64. A 65. C 【导语】对话中两人围绕口语考试失利进行安慰和建议，体现微笑、积极心态和虚拟语气表达。 【详解】 61．B。看到对方情绪低落，下文对方讲述口语考试失利，本空询问最近是什么事情让他烦恼，故选 B。 62．D。听到对方考试失利的坏消息，本空表达同情与惋惜，承接后文每个人都会遇到困境，故选 D。 63．E。上文给出每天和搭档练习的建议，本空表示赞同，认为是好主意，故选 E。 64．A。对方担心自己再次犯错，本空劝慰不要过度纠结，犯错本就是学习的一部分，故选 A。 65．C。上文对方表达感谢，本空回应不客气，并鼓励对方保持微笑、心态积极，故选 C。 第三部分 书面表达（满分15分） 66. 假定你是李华，你校英文公众号正在征集以“The Power of Smiling in Service”为题的短文。请你写一篇不少于80词的英语短文，内容须包括： 1. 说明服务场景中微笑的作用；2. 结合一个真实或合理的职业场景举例；3. 提醒微笑要与倾听、专业知识和实际行动结合。 _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 【参考范文】 The Power of Smiling in Service A smile is very important in service work. It can reduce pressure, improve communication and make people feel respected. Once I saw a pharmacist help a worried father at a night pharmacy. The father read the medicine name wrong because he was nervous. The pharmacist smiled calmly, checked the doctor's message and explained the dose twice. Her smile did not solve the problem alone, but it helped the father calm down and listen carefully. In my opinion, a good service smile should come with patient listening, professional knowledge and useful action. Only in this way can a small smile turn a difficult moment around. 【词汇积累】 sharing 分享；care about 关心；need 需要；double 加倍；reduce 减少；set up 建立；reading box 图书分享箱；borrow 借入；learning culture 学习氛围；password 密码；private letter 私人信件；keep safe 妥善保管；responsibility 责任；wisely 明智地。 【句式拓展】 When happiness is shared, it is doubled; when worries are shared, they may be reduced. 该句使用 when 引导时间状语从句，通过两个并列结构说明分享快乐和分担烦恼的不同作用，句式整齐，表达有感染力。 We both felt happy because we created a small learning culture. 该句使用 because 引导原因状语从句，说明两人感到开心的原因。 If we share wisely, our life will become warmer and richer. 该句使用 if 引导条件状语从句，说明 “明智分享” 带来的积极结果，适合用于文章结尾升华主题。 【点睛】 范文按 “说明分享意义 — 举例说明分享好处 — 提醒分享边界 — 呼吁负责任分享” 展开，结构清晰，内容完整。结尾强调真正的分享需要善意、规则和责任，并指出明智分享能让生活更温暖、更丰富，主题积极，适合中职学生仿写。 原创精品资源学科网独家享有版权，侵权必究！ 原创精品资源学科网独家享有版权，侵权必究！ 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $