Unit 5 It's Necessary to Develop Soft Skills（A卷·基础巩固）《英语 拓展模块》（外研版第二版）单元过关卷（原卷版+解析版）

**基本信息** 紧扣外研版《英语 拓展模块》第二版Unit 5“Soft Skills”主题，A卷基础巩固卷通过真实职业与生活情境，覆盖核心语言知识与软技能应用，适配单元复习需求。 **题型特征** |题型|题量/分值|知识覆盖|命题特色| |----|-----------|----------|----------| |交际应用|10题/20分|日常对话、合作分工|创设小组展示、面试情境，考查沟通与团队协作能力| |短文填空|5题/10分|动词时态、代词等语法|以餐厅预订实例，检测基础语法在服务场景中的应用| |完形填空|10题/20分|团队合作、问题解决|通过学校饮料店运营故事，融合词汇与软技能理解| |阅读理解|20题/40分|招聘信息、实习经历等|选取职场软技能案例，提升信息获取与思维分析能力| |书面表达|1题/10分|招聘广告写作|结合职业场景，综合考查语言组织与实用表达能力|

编写说明：本套试卷紧扣《英语 拓展模块》（外研版第二版）教材，以教材单元为基准精准覆盖核心考点。 每个单元设置AB卷，A卷为基础巩固卷，侧重基础考点训练，帮助学生扎实掌握知识要点；B卷为能力提升卷，注重知识整合与全面检测，引导学生构建知识网络。全书设计4份综合测试卷，模拟实战情境，聚焦解题能力突破，全面提升应试能力与知识应用水平。 《英语 拓展模块》（外研版第二版） Unit 5 It's Necessary to Develop Soft Skills A卷·基础巩固 考试时间：60分钟 满分：100分 班级_____姓名_____学号_____成绩_____ 一、交际应用（共10小题，每小题2分，满分20分） 阅读下面两段对话，从每段对话后所给的A—G七个选项中选出能填入空白处的最佳选项。每段对话有两个多余选项。 （A） Zhang Rui: Our group presentation is on Friday. Are we ready? Liu Mei: Not yet. 1____ Zhang Rui: I can design the slides, and you are good at explaining ideas. Liu Mei: 2____ What can Chen Hao do? Zhang Rui: He can collect examples and check the facts. Liu Mei: Good. 3____ Zhang Rui: Let us meet after class tomorrow. Liu Mei: Some members may disagree about the examples. Zhang Rui: 4____ Liu Mei: Right. Listening is as important as speaking. Zhang Rui: 5____ A. I do not want to prepare anything. B. The classroom is on the second floor. C. When shall we discuss the results? D. We can listen to each reason and decide together. E. Good teamwork will make the task easier. F. We should divide the work first. G. Then I will introduce our main points. 【答案】1．F 2．G 3．C 4．D 5．E 【导语】这段对话讨论小组展示的分工、会议时间和意见分歧，体现合作与沟通能力。 【详解】1．下文开始分配任务，F项衔接自然。 2．前句指出刘梅擅长讲解，G项承接其具体任务。 3．答语给出会面时间，C项询问何时讨论。 4．面对意见不一致，应倾听理由并共同决定，D项符合。 5．对话结尾总结团队合作的价值，E项恰当。 （B） Li Qiang: I have an interview for a hotel internship tomorrow. Sun Lan: 6____ Li Qiang: I know the job needs computer skills, but what else matters? Sun Lan: 7____ Guests may have different needs. Li Qiang: How can I show that in the interview? Sun Lan: 8____ Li Qiang: I once helped solve a problem during a school event. Sun Lan: Great. 9____ Li Qiang: I will explain how I listened, stayed calm and found a solution. Sun Lan: 10____ A. Give a clear example from your experience. B. You will make a strong impression. C. Communication and problem-solving skills are important. D. What skills have you prepared to talk about? E. That experience is worth mentioning. F. The hotel has two restaurants. G. Interviews are never useful. 【答案】6．D 7．C 8．A 9．E 10．B 【导语】这段对话围绕实习面试准备展开，强调沟通、解决问题和用实例说明能力。 【详解】6．答语列出技能，D项询问准备谈哪些技能。 7．后句说明顾客需求不同，C项指出沟通和解决问题的重要性。 8．答语举个人经历，A项建议用实例说明。 9．前句介绍解决活动问题的经历，E项评价该经历值得提及。 10．对方已准备好清楚说明，B项给予积极预测。 二、短文填空（共5小题，每小题2分，满分10分） 阅读下面短文，从每小题所给的A、B、C、D四个选项中选出最佳选项。 At a small noodle restaurant, trainee Meng Fei answered the booking phone during the lunch break. A customer 11____ to reserve a table for six people that evening. Meng Fei wrote down 12____ phone number and arrival time. The customer also asked 13____ a table near the window because an elderly family member could not walk far. Meng Fei repeated all the details 14____ sure he had understood them correctly. When the family arrived, he greeted them 15____ and led them to the prepared table. His supervisor checked the booking note and praised its clear details. ( )11. A. called B. calls C. calling D. call ( )12. A. they B. them C. their D. theirs ( )13. A. at B. on C. from D. for ( )14. A. making B. to make C. made D. make ( )15. A. polite B. politeness C. more polite D. politely 【答案】11．A 12．C 13．D 14．B 15．D 【导语】本文描写面馆实习生接听订座电话的过程，具体呈现记录需求、复述确认和礼貌接待等职业沟通细节。 【详解】11．考查一般过去时。全文叙述一次已经发生的订座，应用called，故选A。 12．考查形容词性物主代词。空后有名词phone number，应用their，故选C。 13．考查介词。ask for sth意为“提出需要某物”，故选D。 14．考查非谓语动词。复述信息的目的是确保理解正确，用to make，故选B。 15．考查副词。修饰动词greeted应用politely，故选D。 三、完形填空（共10小题，每小题2分，满分20分） 阅读下面短文，从短文后各题所给的A、B、C、D四个选项中选出可以填入空白处的最佳选项。 Our class ran a small drink shop during the school festival. Before the festival, we made a ____16____ and gave each person a job. I took orders, Chen Li made drinks, and Wang Bo collected money. When the shop opened, many students came at the same time. Our first sign was not ____17____, so some customers did not know where to wait. A teacher offered ____18____ and told us to make two lines. We followed her idea and ____19____ the sign. Soon the shop became easier to manage. Chen Li was new to making drinks, so we gave him simple ____20____. When a customer asked for less sugar, Wang Bo ____21____ the request on the order paper. We spoke to one another in a friendly ____22____ and checked every drink before serving it. At the end of the day, we talked about what could be ____23____ next time. We learned that teamwork needs careful ____24____ as well as clear speaking. Because everyone stayed positive and helped others, we finished the work ____25____. 16. A. message B. plan C. joke D. prize 17. A. expensive B. private C. clear D. famous 18. A. advice B. colour C. argument D. mistake 19. A. forgot B. cancelled C. hid D. changed 20. A. instructions B. tickets C. uniforms D. bills 21. A. damaged B. wrote C. refused D. invented 22. A. silence B. hurry C. way D. danger 23. A. borrowed B. improved C. closed D. carried 24. A. listening B. shopping C. driving D. painting 25. A. suddenly B. cheaply C. secretly D. successfully 【答案】16．B 17．C 18．A 19．D 20．A 21．B 22．C 23．B 24．A 25．D 【导语】本文讲述学生在校园节经营饮品店，通过清楚分工、接受建议、记录要求和相互配合完成任务。 【详解】16．活动前需要制定计划并分工，plan符合语境，故选B。 17．顾客不知道在哪里等候，说明标志不清楚，clear符合语境，故选C。 18．老师提出排成两队的建议，advice符合语境，故选A。 19．接受建议后更改了标志，changed符合语境，故选D。 20．新手需要简单指导，instructions符合语境，故选A。 21．顾客提出少糖要求，王博把它写在订单上，wrote符合语境，故选B。 22．固定表达in a friendly way意为“以友好的方式”，故选C。 23．活动后讨论下次可以改进的方面，improved符合语境，故选B。 24．上下文强调记录和核对，因此需要认真倾听，listening符合语境，故选A。 25．团队互相帮助，最终成功完成工作，successfully符合语境，故选D。 四、阅读理解（共20小题，每小题2分，满分40分） 阅读下列短文，从每小题所给的A、B、C、D四个选项中选出最佳选项。 （A） Weekend Café Assistant Wanted Item Details Work time Saturday and Sunday, 9:00–16:00 Main tasks Welcome customers, take orders, prepare simple drinks, keep tables tidy Hard skills Basic computer use; able to learn drink-making steps Soft skills Clear communication, teamwork, patience, positive attitude Application Send a short introduction to cafejob@example.com before 18 May 26. When does the assistant work? A. On weekday evenings. B. At weekends. C. Every morning. D. Friday only. 27. Which is one main task? A. Repairing computers. B. Designing the building. C. Teaching customers. D. Taking orders. 28. Which hard skill is required? A. Basic computer use. B. Professional cooking. C. Driving a truck. D. Speaking three languages. 29. Which is listed as a soft skill? A. Drink-making experience. B. Email writing. C. Patience. D. Data repair. 30. How should a person apply? A. Visit on 18 May. B. Send a short introduction by email. C. Telephone every day. D. Bring a school report to the café. 【答案】26．B 27．D 28．A 29．C 30．B 【导语】本文是一则周末咖啡馆助理招聘广告，介绍工作时间、职责、硬技能、软技能和申请方式。 【详解】26．工作时间为周六和周日，故选B。 27．主要任务包括接单，故选D。 28．硬技能要求基本电脑操作，故选A。 29．耐心被列为软技能，故选C。 30．申请者需在截止日前发送简短介绍邮件，故选B。 （B） When Yang Fan started an internship in a repair shop, he believed technical knowledge was all he needed. He could use the tools well and quickly find faults in small machines. However, customers sometimes left looking worried. His supervisor watched him serve an elderly customer. Yang Fan used several technical terms and began repairing the machine before confirming the problem. The supervisor later advised him to ask simple questions, listen fully and explain the next step in everyday language. Yang Fan tried the advice. With the next customer, he repeated the problem in his own words to make sure he understood. He then explained the possible cost and waiting time. The customer relaxed and agreed to the repair. Yang Fan learned that technical ability solved the machine's problem, but communication helped solve the customer's worry. Both were necessary for good service. 31. What was Yang Fan good at from the beginning? A. Advertising repairs. B. Training new workers. C. Finding faults in machines. D. Writing reports. 32. Why did some customers remain worried? A. Yang Fan communicated unclearly. B. The shop was closed. C. Repairs were always impossible. D. The supervisor was absent. 33. What did the supervisor advise him to do? A. Use more technical terms. B. Finish without questions. C. Avoid explaining the cost. D. Listen and use simple language. 34. How did Yang Fan check his understanding? A. He changed the machine. B. He repeated the problem in his own words. C. He called another shop. D. He asked the customer to leave. 35. What lesson did he learn? A. Soft skills can replace technical ability. B. Customers only care about price. C. Technical and communication skills both matter. D. Repair work needs no explanation. 【答案】31．C 32．A 33．D 34．B 35．C 【导语】本文通过维修店实习经历说明，技术能力解决设备问题，清楚沟通则能消除顾客担忧，两者缺一不可。 【详解】31．杨帆擅长查找机器故障，故选C。 32．他使用术语且未确认需求，沟通不清使顾客担忧，故选A。 33．主管建议倾听并使用日常语言解释，故选D。 34．他用自己的话复述问题以确认理解，故选B。 35．他认识到技术和沟通能力都重要，故选C。 （C） A student team had two weeks to design a safer bicycle parking area. Their first meeting was difficult. Everyone spoke at once, and the group spent most of the time defending personal ideas. At the second meeting, team leader Xu Jia introduced three rules: one person speaks at a time, every idea must connect to a user need, and criticism should include a possible improvement. The discussion became shorter and more useful. The team interviewed students and security workers. They learned that poor lighting, narrow spaces and unclear signs caused most problems. Instead of choosing one member's original plan, they combined several ideas. Their final design included brighter lights, wider paths and numbered areas. The design won no prize, but the school used part of it. Team members said their greatest improvement was not drawing. It was learning how to turn disagreement into a better solution. 36. What happened in the first meeting? A. Everyone spoke at once. B. The team interviewed users. C. The school accepted the design. D. Xu Jia drew the final plan. 37. Which rule did Xu Jia introduce? A. Never criticise an idea. B. Let the leader make every decision. C. Connect ideas to user needs. D. Speak as quickly as possible. 38. What was NOT identified as a main problem? A. Poor lighting. B. Narrow spaces. C. Unclear signs. D. High bicycle prices. 39. How was the final design created? A. By copying another school. B. By combining several ideas. C. By using the first plan. D. By avoiding interviews. 40. What did members value most? A. Winning a prize. B. Drawing faster. C. Working alone. D. Using disagreement to improve a solution. 【答案】36．A 37．C 38．D 39．B 40．D 【导语】本文讲述自行车停车区设计团队通过会议规则、用户调查和整合观点，把分歧转化为更好的方案。 【详解】36．第一次会议中所有人同时发言，故选A。 37．规则要求观点必须联系用户需求，故选C。 38．调查发现的问题不包括自行车价格，故选D。 39．最终方案整合了多名成员的想法，故选B。 40．成员最看重把分歧转化为改进方案的能力，故选D。 （D） Many people describe a positive attitude as “always feeling happy”, but workplace trainers give it a different meaning. A positive employee does not ignore difficulty. Instead, the person accepts the situation, focuses on what can be controlled and takes a useful next step. For example, if a delivery is late, simply saying “Everything is fine” does not solve the problem. A positive response may include informing the customer, checking other delivery choices and reviewing what caused the delay. A positive attitude also affects teams. People are more willing to share early warnings when they know colleagues will discuss problems calmly rather than search immediately for someone to blame. This makes it possible to act before a small issue becomes larger. Therefore, positive thinking is not empty optimism. It is a practical habit that combines honesty, responsibility and action. 41. What is a positive attitude according to trainers? A. Facing difficulty and taking a useful step. B. Feeling happy all the time. C. Ignoring every problem. D. Waiting for others to act. 42. What should a worker do about a late delivery? A. Hide it from the customer. B. Inform the customer and check choices. C. Say nothing can be changed. D. Blame another worker first. 43. Why may team members share warnings earlier? A. They receive a prize. B. Problems disappear automatically. C. Colleagues discuss issues calmly. D. Managers forbid questions. 44. What can early warnings prevent? A. Honest discussion. B. Customer contact. C. Team responsibility. D. A small issue becoming larger. 45. Which words best describe positive thinking here? A. Honest, responsible and active. B. Cheerful but careless. C. Quiet and passive. D. Easy and unrealistic. 【答案】41．A 42．B 43．C 44．D 45．A 【导语】本文说明积极态度并非盲目乐观，而是诚实面对困难、承担责任并采取行动的实用习惯。 【详解】41．积极态度是接受困难并采取有用步骤，故选A。 42．迟到时应告知顾客并寻找其他方案，故选B。 43．同事冷静讨论问题时，成员更愿意提前预警，故选C。 44．提前预警可防止小问题扩大，故选D。 45．文末概括为诚实、负责和行动，故选A。 五、书面表达（共1题，满分10分） 46. 假设你是学校实训中心学生助理李华，请为“周末活动助理”岗位设计一则英文招聘广告。请根据以下信息完成正文。 工作 接待参加者；登记信息；协助小组活动 时间 周六8:30—16:00 技能要求 沟通清楚；有团队精神；耐心、负责；会基本电脑操作 申请 5月25日前发送个人介绍至 training@example.com 要求：60—80词；语句通顺，意思连贯；不得出现真实姓名和学校名称。 ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 【参考范文】 Weekend Activity Assistant Wanted Our training centre needs a student assistant for Saturday from 8:30 a.m. to 4:00 p.m. The assistant will welcome participants, register information and help with group activities. You should communicate clearly, enjoy teamwork, and be patient and responsible. Basic computer skills are also required. Please send a short personal introduction to training@example.com before 25 May. Join us and gain useful work experience! 【词汇积累】participant 参加者；register 登记；responsible 负责的；require 要求。 【句式拓展】Our training centre needs... 实训中心需要……；Basic computer skills are also required. 还要求基本电脑技能。 【点睛】范文完整呈现岗位、时间、职责、软硬技能与申请方式，招聘语气明确，词数符合要求。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $ 编写说明：本套试卷紧扣《英语 拓展模块》（外研版第二版）教材，以教材单元为基准精准覆盖核心考点。 每个单元设置AB卷，A卷为基础巩固卷，侧重基础考点训练，帮助学生扎实掌握知识要点；B卷为能力提升卷，注重知识整合与全面检测，引导学生构建知识网络。全书设计4份综合测试卷，模拟实战情境，聚焦解题能力突破，全面提升应试能力与知识应用水平。 《英语 拓展模块》（外研版第二版） Unit 5 It's Necessary to Develop Soft Skills A卷·基础巩固 考试时间：60分钟 满分：100分 班级_____姓名_____学号_____成绩_____ 一、交际应用（共10小题，每小题2分，满分20分） 阅读下面两段对话，从每段对话后所给的A—G七个选项中选出能填入空白处的最佳选项。每段对话有两个多余选项。 （A） Zhang Rui: Our group presentation is on Friday. Are we ready? Liu Mei: Not yet. 1____ Zhang Rui: I can design the slides, and you are good at explaining ideas. Liu Mei: 2____ What can Chen Hao do? Zhang Rui: He can collect examples and check the facts. Liu Mei: Good. 3____ Zhang Rui: Let us meet after class tomorrow. Liu Mei: Some members may disagree about the examples. Zhang Rui: 4____ Liu Mei: Right. Listening is as important as speaking. Zhang Rui: 5____ A. I do not want to prepare anything. B. The classroom is on the second floor. C. When shall we discuss the results? D. We can listen to each reason and decide together. E. Good teamwork will make the task easier. F. We should divide the work first. G. Then I will introduce our main points. （B） Li Qiang: I have an interview for a hotel internship tomorrow. Sun Lan: 6____ Li Qiang: I know the job needs computer skills, but what else matters? Sun Lan: 7____ Guests may have different needs. Li Qiang: How can I show that in the interview? Sun Lan: 8____ Li Qiang: I once helped solve a problem during a school event. Sun Lan: Great. 9____ Li Qiang: I will explain how I listened, stayed calm and found a solution. Sun Lan: 10____ A. Give a clear example from your experience. B. You will make a strong impression. C. Communication and problem-solving skills are important. D. What skills have you prepared to talk about? E. That experience is worth mentioning. F. The hotel has two restaurants. G. Interviews are never useful. 二、短文填空（共5小题，每小题2分，满分10分） 阅读下面短文，从每小题所给的A、B、C、D四个选项中选出最佳选项。 At a small noodle restaurant, trainee Meng Fei answered the booking phone during the lunch break. A customer 11____ to reserve a table for six people that evening. Meng Fei wrote down 12____ phone number and arrival time. The customer also asked 13____ a table near the window because an elderly family member could not walk far. Meng Fei repeated all the details 14____ sure he had understood them correctly. When the family arrived, he greeted them 15____ and led them to the prepared table. His supervisor checked the booking note and praised its clear details. ( )11. A. called B. calls C. calling D. call ( )12. A. they B. them C. their D. theirs ( )13. A. at B. on C. from D. for ( )14. A. making B. to make C. made D. make ( )15. A. polite B. politeness C. more polite D. politely 三、完形填空（共10小题，每小题2分，满分20分） 阅读下面短文，从短文后各题所给的A、B、C、D四个选项中选出可以填入空白处的最佳选项。 Our class ran a small drink shop during the school festival. Before the festival, we made a ____16____ and gave each person a job. I took orders, Chen Li made drinks, and Wang Bo collected money. When the shop opened, many students came at the same time. Our first sign was not ____17____, so some customers did not know where to wait. A teacher offered ____18____ and told us to make two lines. We followed her idea and ____19____ the sign. Soon the shop became easier to manage. Chen Li was new to making drinks, so we gave him simple ____20____. When a customer asked for less sugar, Wang Bo ____21____ the request on the order paper. We spoke to one another in a friendly ____22____ and checked every drink before serving it. At the end of the day, we talked about what could be ____23____ next time. We learned that teamwork needs careful ____24____ as well as clear speaking. Because everyone stayed positive and helped others, we finished the work ____25____. 16. A. message B. plan C. joke D. prize 17. A. expensive B. private C. clear D. famous 18. A. advice B. colour C. argument D. mistake 19. A. forgot B. cancelled C. hid D. changed 20. A. instructions B. tickets C. uniforms D. bills 21. A. damaged B. wrote C. refused D. invented 22. A. silence B. hurry C. way D. danger 23. A. borrowed B. improved C. closed D. carried 24. A. listening B. shopping C. driving D. painting 25. A. suddenly B. cheaply C. secretly D. successfully 四、阅读理解（共20小题，每小题2分，满分40分） 阅读下列短文，从每小题所给的A、B、C、D四个选项中选出最佳选项。 （A） Weekend Café Assistant Wanted Item Details Work time Saturday and Sunday, 9:00–16:00 Main tasks Welcome customers, take orders, prepare simple drinks, keep tables tidy Hard skills Basic computer use; able to learn drink-making steps Soft skills Clear communication, teamwork, patience, positive attitude Application Send a short introduction to cafejob@example.com before 18 May 26. When does the assistant work? A. On weekday evenings. B. At weekends. C. Every morning. D. Friday only. 27. Which is one main task? A. Repairing computers. B. Designing the building. C. Teaching customers. D. Taking orders. 28. Which hard skill is required? A. Basic computer use. B. Professional cooking. C. Driving a truck. D. Speaking three languages. 29. Which is listed as a soft skill? A. Drink-making experience. B. Email writing. C. Patience. D. Data repair. 30. How should a person apply? A. Visit on 18 May. B. Send a short introduction by email. C. Telephone every day. D. Bring a school report to the café. （B） When Yang Fan started an internship in a repair shop, he believed technical knowledge was all he needed. He could use the tools well and quickly find faults in small machines. However, customers sometimes left looking worried. His supervisor watched him serve an elderly customer. Yang Fan used several technical terms and began repairing the machine before confirming the problem. The supervisor later advised him to ask simple questions, listen fully and explain the next step in everyday language. Yang Fan tried the advice. With the next customer, he repeated the problem in his own words to make sure he understood. He then explained the possible cost and waiting time. The customer relaxed and agreed to the repair. Yang Fan learned that technical ability solved the machine's problem, but communication helped solve the customer's worry. Both were necessary for good service. 31. What was Yang Fan good at from the beginning? A. Advertising repairs. B. Training new workers. C. Finding faults in machines. D. Writing reports. 32. Why did some customers remain worried? A. Yang Fan communicated unclearly. B. The shop was closed. C. Repairs were always impossible. D. The supervisor was absent. 33. What did the supervisor advise him to do? A. Use more technical terms. B. Finish without questions. C. Avoid explaining the cost. D. Listen and use simple language. 34. How did Yang Fan check his understanding? A. He changed the machine. B. He repeated the problem in his own words. C. He called another shop. D. He asked the customer to leave. 35. What lesson did he learn? A. Soft skills can replace technical ability. B. Customers only care about price. C. Technical and communication skills both matter. D. Repair work needs no explanation. （C） A student team had two weeks to design a safer bicycle parking area. Their first meeting was difficult. Everyone spoke at once, and the group spent most of the time defending personal ideas. At the second meeting, team leader Xu Jia introduced three rules: one person speaks at a time, every idea must connect to a user need, and criticism should include a possible improvement. The discussion became shorter and more useful. The team interviewed students and security workers. They learned that poor lighting, narrow spaces and unclear signs caused most problems. Instead of choosing one member's original plan, they combined several ideas. Their final design included brighter lights, wider paths and numbered areas. The design won no prize, but the school used part of it. Team members said their greatest improvement was not drawing. It was learning how to turn disagreement into a better solution. 36. What happened in the first meeting? A. Everyone spoke at once. B. The team interviewed users. C. The school accepted the design. D. Xu Jia drew the final plan. 37. Which rule did Xu Jia introduce? A. Never criticise an idea. B. Let the leader make every decision. C. Connect ideas to user needs. D. Speak as quickly as possible. 38. What was NOT identified as a main problem? A. Poor lighting. B. Narrow spaces. C. Unclear signs. D. High bicycle prices. 39. How was the final design created? A. By copying another school. B. By combining several ideas. C. By using the first plan. D. By avoiding interviews. 40. What did members value most? A. Winning a prize. B. Drawing faster. C. Working alone. D. Using disagreement to improve a solution. （D） Many people describe a positive attitude as “always feeling happy”, but workplace trainers give it a different meaning. A positive employee does not ignore difficulty. Instead, the person accepts the situation, focuses on what can be controlled and takes a useful next step. For example, if a delivery is late, simply saying “Everything is fine” does not solve the problem. A positive response may include informing the customer, checking other delivery choices and reviewing what caused the delay. A positive attitude also affects teams. People are more willing to share early warnings when they know colleagues will discuss problems calmly rather than search immediately for someone to blame. This makes it possible to act before a small issue becomes larger. Therefore, positive thinking is not empty optimism. It is a practical habit that combines honesty, responsibility and action. 41. What is a positive attitude according to trainers? A. Facing difficulty and taking a useful step. B. Feeling happy all the time. C. Ignoring every problem. D. Waiting for others to act. 42. What should a worker do about a late delivery? A. Hide it from the customer. B. Inform the customer and check choices. C. Say nothing can be changed. D. Blame another worker first. 43. Why may team members share warnings earlier? A. They receive a prize. B. Problems disappear automatically. C. Colleagues discuss issues calmly. D. Managers forbid questions. 44. What can early warnings prevent? A. Honest discussion. B. Customer contact. C. Team responsibility. D. A small issue becoming larger. 45. Which words best describe positive thinking here? A. Honest, responsible and active. B. Cheerful but careless. C. Quiet and passive. D. Easy and unrealistic. 五、书面表达（共1题，满分10分） 46. 假设你是学校实训中心学生助理李华，请为“周末活动助理”岗位设计一则英文招聘广告。请根据以下信息完成正文。 工作 接待参加者；登记信息；协助小组活动 时间 周六8:30—16:00 技能要求 沟通清楚；有团队精神；耐心、负责；会基本电脑操作 申请 5月25日前发送个人介绍至 training@example.com 要求：60—80词；语句通顺，意思连贯；不得出现真实姓名和学校名称。 ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $