2.2 It's Always Nice to Be Polite（Reading & Writing 1）-《英语 拓展模块》（外研版第二版）《一课一练》（原卷版+解析版）

**基本信息** 聚焦中职英语课前预习与课堂检测分层设计，通过词汇-短语-句型-语篇递进路径巩固语言能力，适配学情提升学习效率。 **分层设计** |层次|知识覆盖|设计特色| |----|----------|----------| |课前预习|核心词汇、重点短语、难句翻译|以填空、翻译题夯实基础，强化词汇记忆与句型理解，培养学习能力| |课堂检测|词汇应用、语篇理解|通过单选考查词汇辨析，结合职场情境阅读提升语言综合运用与思维品质|

编写说明：基于中职学生英语基础薄弱、学习内驱力不足的学情特点，为提升学习效率，落实课前、课中、课后教学闭环，本专辑依据最新《中等职业学校英语课程标准》，打造重庆专用《英语 拓展模块》（外研版第二版）《一课一练》，专辑共 40 练，完全对接重庆高职分类考试考法。 本卷为《英语 拓展模块》（外研版第二版）Unit 2 It's Always Nice to Be Polite（Reading & Writing 1）的课前预习与课堂检测。 《英语 拓展模块》（外研版第二版） Unit 2 It's Always Nice to Be Polite 一课一练（2） Reading & Writing 1 【课前预习】 一、核心词汇检测 1. n. 礼貌；礼仪____ 2. n. 职场礼仪____ 3. n. 行为____ 4. n. 同事____ 5. n. 紧急情况____ 6. adj. 守时的____ 7. n. 手势；姿势____ 8. n. 提醒；提示____ 【答案】1.manners 2.workplace etiquette 3.behaviour 4.colleague 5.emergency 6.punctual 7.gesture 8.reminder 二、课文重点短语 1. in terms of____ 2. take a call____ 3. dress up____ 4. fit into____ 5. make an effort____ 6. work out____ 7. dress smartly____ 8. keep one’s advice in mind____ 【答案】1.在……方面 2.接电话 3.穿正装 4.融入；适应 5.努力 6.顺利进行；解决 7.穿着得体 8.牢记某人的建议 三、课文难句翻译 1. 原句：The people you work with could be older than you and may have different values. 译文：与你共事的人可能比你年长，也可能有不同的价值观。 2. 原句：The answer is to dress to fit into the workplace. 译文：合适的做法是穿着得体，以融入工作环境。 3. 原句：If it is an emergency, be sure to tell the attendees beforehand. 译文：如果情况紧急，一定要提前告知参会人员。 【课堂检测】 一、词汇单选 1. Good table ________ include waiting until older guests begin eating. A. methods B. matters C. manners D. members 【答案】C 【解析】等待长者先用餐属于餐桌礼仪，manners符合语境。 2. New staff read the ________ guide before meeting their manager. A. workday exercise B. working event C. worker experience D. workplace etiquette 【答案】D 【解析】与经理见面前阅读的是职场礼仪指南，故选D。 3. Leaving dirty cups in a shared room is impolite ________. A. behaviour B. background C. balance D. business 【答案】A 【解析】把脏杯子留在公共区域是一种不礼貌的行为，故选A。 4. Please lower your voice because your ________ is speaking to a customer. A. customer B. colleague C. manager D. visitor 【答案】B 【解析】正在接待顾客的同事需要安静环境，colleague符合语境。 5. Only take a call during the meeting if it is an ________. A. exercise B. emergency C. example D. entrance 【答案】B 【解析】会议中仅在紧急情况下接电话，emergency符合语境。 6. A ________ driver arrives before the agreed pickup time. A. punctual B. patient C. private D. proper 【答案】A 【解析】提前到达约定地点说明司机守时，punctual符合语境。 7. Pointing at a guest with one finger is an unfriendly ________. A. gift B. grade C. goal D. gesture 【答案】D 【解析】用手指指向客人属于手势，gesture符合语境。 8. The note beside the printer is a ________ to return paper after use. A. report B. record C. reminder D. reply 【答案】C 【解析】打印机旁的便条起提醒作用，reminder符合语境。 9. The waiter apologised for his ________ and brought a clean spoon. A. belief B. benefit C. business D. behaviour 【答案】D 【解析】服务员为自己的行为道歉，behaviour符合语境。 10. Being ________ shows respect for customers and coworkers. A. possible B. punctual C. popular D. personal 【答案】B 【解析】准时体现对顾客和同事的尊重，punctual符合语境。 二、阅读理解 During his first week at a car service centre in Chongqing, trainee Zhou Peng worked at the reception desk. At 8:20 on Thursday, a customer arrived for an 8:30 brake check. Zhou was reading a message and did not look up until the customer spoke twice. The customer looked unhappy, so supervisor Ms Chen stepped in. She greeted him, checked the booking and offered a seat. After the car was taken into the workshop, she asked Zhou to put his phone in a drawer and keep the desk clear. She also showed him how to repeat a customer’s request before printing the job card. Zhou followed the advice that afternoon. When another driver described a strange sound, he listened without cutting in and confirmed three details: when it started, where it came from and how often it happened. The mechanic received a clear job card, and the driver thanked Zhou before leaving. Zhou learned that reception manners are not empty rules; they help people exchange correct information. 11. Why was the first customer unhappy with Zhou? A. Zhou changed the booking time. B. Zhou refused the brake check. C. Zhou did not respond promptly. D. Zhou printed the wrong price. 12. What did Ms Chen do before speaking with Zhou? A. She called another service centre. B. She repaired the customer’s car. C. She cancelled the morning booking. D. She received and seated the customer. 13. Which rule did Ms Chen give Zhou? A. Repeat the request before printing. B. Keep the customer standing nearby. C. Use a phone to record every talk. D. Leave all job cards to mechanics. 14. How did Zhou improve his service later? A. By checking only the car number. B. By listening and confirming details. C. By asking the driver to write alone. D. By sending the driver to Ms Chen. 15. What does the writer want to tell us? A. Job cards can replace conversation. B. Polite service supports accurate work. C. Phone messages make reception faster. D. Mechanics should greet every driver. 【答案】11．C 12．D 13．A 14．B 15．B 【导语】本文是一篇记叙文。汽车服务中心实习生周鹏因查看手机而怠慢顾客，在主管指导下学会及时问候、复述需求和确认故障细节，认识到职场礼仪能够提高信息传递的准确性。 【详解】11．细节理解题。第一段说明周鹏看手机，直到顾客说了两次才抬头回应，故选C。 12．细节理解题。第二段说明陈主管先问候顾客、核对预约并请其就座，故选D。 13．细节理解题。陈主管要求打印工单前复述顾客需求，故选A。 14．细节理解题。第三段说明周鹏认真倾听并确认故障出现的时间、位置和频率，故选B。 15．主旨大意题。故事说明礼貌接待能帮助双方准确交换维修信息，故选B。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $ 编写说明：基于中职学生英语基础薄弱、学习内驱力不足的学情特点，为提升学习效率，落实课前、课中、课后教学闭环，本专辑依据最新《中等职业学校英语课程标准》，打造重庆专用《英语 拓展模块》（外研版第二版）《一课一练》，专辑共 40 练，完全对接重庆高职分类考试考法。 本卷为《英语 拓展模块》（外研版第二版）Unit 2 It's Always Nice to Be Polite（Reading & Writing 1）的课前预习与课堂检测。 《英语 拓展模块》（外研版第二版） Unit 2 It's Always Nice to Be Polite 一课一练（2） Reading & Writing 1 【课前预习】 一、核心词汇检测 1. n. 礼貌；礼仪____ 2. n. 职场礼仪____ 3. n. 行为____ 4. n. 同事____ 5. n. 紧急情况____ 6. adj. 守时的____ 7. n. 手势；姿势____ 8. n. 提醒；提示____ 二、课文重点短语 1. in terms of____ 2. take a call____ 3. dress up____ 4. fit into____ 5. make an effort____ 6. work out____ 7. dress smartly____ 8. keep one’s advice in mind____ 三、课文难句翻译 1. 原句：The people you work with could be older than you and may have different values. 2. 原句：The answer is to dress to fit into the workplace. 3. 原句：If it is an emergency, be sure to tell the attendees beforehand. 【课堂检测】 一、词汇单选 1. Good table ________ include waiting until older guests begin eating. A. methods B. matters C. manners D. members 2. New staff read the ________ guide before meeting their manager. A. workday exercise B. working event C. worker experience D. workplace etiquette 3. Leaving dirty cups in a shared room is impolite ________. A. behaviour B. background C. balance D. business 4. Please lower your voice because your ________ is speaking to a customer. A. customer B. colleague C. manager D. visitor 5. Only take a call during the meeting if it is an ________. A. exercise B. emergency C. example D. entrance 6. A ________ driver arrives before the agreed pickup time. A. punctual B. patient C. private D. proper 7. Pointing at a guest with one finger is an unfriendly ________. A. gift B. grade C. goal D. gesture 8. The note beside the printer is a ________ to return paper after use. A. report B. record C. reminder D. reply 9. The waiter apologised for his ________ and brought a clean spoon. A. belief B. benefit C. business D. behaviour 10. Being ________ shows respect for customers and coworkers. A. possible B. punctual C. popular D. personal 二、阅读理解 During his first week at a car service centre in Chongqing, trainee Zhou Peng worked at the reception desk. At 8:20 on Thursday, a customer arrived for an 8:30 brake check. Zhou was reading a message and did not look up until the customer spoke twice. The customer looked unhappy, so supervisor Ms Chen stepped in. She greeted him, checked the booking and offered a seat. After the car was taken into the workshop, she asked Zhou to put his phone in a drawer and keep the desk clear. She also showed him how to repeat a customer’s request before printing the job card. Zhou followed the advice that afternoon. When another driver described a strange sound, he listened without cutting in and confirmed three details: when it started, where it came from and how often it happened. The mechanic received a clear job card, and the driver thanked Zhou before leaving. Zhou learned that reception manners are not empty rules; they help people exchange correct information. 11. Why was the first customer unhappy with Zhou? A. Zhou changed the booking time. B. Zhou refused the brake check. C. Zhou did not respond promptly. D. Zhou printed the wrong price. 12. What did Ms Chen do before speaking with Zhou? A. She called another service centre. B. She repaired the customer’s car. C. She cancelled the morning booking. D. She received and seated the customer. 13. Which rule did Ms Chen give Zhou? A. Repeat the request before printing. B. Keep the customer standing nearby. C. Use a phone to record every talk. D. Leave all job cards to mechanics. 14. How did Zhou improve his service later? A. By checking only the car number. B. By listening and confirming details. C. By asking the driver to write alone. D. By sending the driver to Ms Chen. 15. What does the writer want to tell us? A. Job cards can replace conversation. B. Polite service supports accurate work. C. Phone messages make reception faster. D. Mechanics should greet every driver. 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $