内容正文:
编写说明:本套试卷紧扣《英语 基础模块3》(高教版第三版)教材,以教材单元为基准精准覆盖核心考点。
每个单元设置AB卷,A卷为基础巩固卷,侧重基础考点训练,帮助学生扎实掌握知识要点;B卷为能力提升卷,注重知识整合与全面检测,引导学生构建知识网络。全书设计4份综合测试卷,模拟实战情境,聚焦解题能力突破,全面提升应试能力与知识应用水平。
《英语 基础模块3》(高教版第三版)阶段测试卷
Unit 1—Unit 4 阶段测试卷
B卷·能力提升
考试时间:70分钟 满分:100分
班级_____姓名_____学号_____成绩_____
综合卷Ⅰ(75分)
一、词汇与语法(共25小题,每小题1分,满分25分)
(一)单词辨音
从下列各题的A、B、C三个选项中选出画线部分发音不同的一项。
1.leaflet
A.steal B.dead C.team
【答案】B
【详解】考查字母组合 ea 的发音。leaflet、steal、team 中 ea 发 /iː/,dead 中 ea 发 /e/,发音不同。故选 B。
2.efficiency
A.funny B.plenty C.my
【答案】C
【详解】考查字母 y 的发音。efficiency、funny、plenty 中 y 发 /ɪ/,my 中 y 发 /aɪ/,发音不同。故选 C。
3.gala
A.safe B.flat C.pale
【答案】B
【详解】考查字母 a 的发音。gala、safe、pale 中 a 发 /eɪ/,flat 中 a 发 /æ/,发音不同。故选 B。
4.properly
A.smoke B.mop C.rob
【答案】A
【详解】考查字母 o 的发音。properly、mop、rob 中 o 发 /ɒ/,smoke 中 o 发 /əʊ/,发音不同。故选 A。
5.risk
A.brisk B.swift C.hide
【答案】C
【详解】考查字母 i 的发音。risk、brisk、swift 中 i 发 /ɪ/,hide 中 i 发 /aɪ/,发音不同。故选 C。
(二)词义选择
从下列各题的A、B、C三个选项中选出与画线单词意思最接近的选项。
6.Red lanterns symbolize good luck in many festivals.
A. 借用 B. 象征 C. 打断
【答案】B
【详解】考查词义。symbolize在句中用于“Red lanterns symbolize good luck in many festivals.”这一语境,表示“象征”。打断和借用不能替换画线词,代入后句意不通。故选B。
7.Every resident should help keep the community clean.
A. 游客 B. 居民 C. 护士
【答案】B
【详解】考查词义。resident在句中用于“Every resident should help keep the community clean.”这一语境,表示“居民”。游客和护士不能替换画线词,代入后句意不通。故选B。
8.This smart device can control the lights at home.
A. 奖品 B. 设备 C. 故事
【答案】B
【详解】考查词义。device在句中用于“This smart device can control the lights at home.”这一语境,表示“设备”。故事和奖品不能替换画线词,代入后句意不通。故选B。
9.Good customer service should be friendly and efficient.
A. 相同的 B. 缓慢的 C. 高效的
【答案】C
【详解】考查词义。efficient在句中用于“Good customer service should be friendly and efficient.”这一语境,表示“高效的”。缓慢的和相同的不能替换画线词,代入后句意不通。故选C。
10.The customer asked for a refund because the product was broken.
A. 退款 B. 票价 C. 座位
【答案】A
【详解】考查词义。refund在句中用于“The customer asked for a refund because the product was broken.”这一语境,表示“退款”。座位和票价不能替换画线词,代入后句意不通。故选A。
11.Students participate in the Dragon Boat Festival activity.
A. 参加 B. 推迟 C. 隐藏
【答案】A
【详解】考查词义。participate在句中用于“Students participate in the Dragon Boat Festival activity.”这一语境,表示“参加”。推迟和隐藏不能替换画线词,代入后句意不通。故选A。
12.Artificial intelligence is changing our daily life.
A. 本地的 B. 自然的 C. 人工的
【答案】C
【详解】考查词义。artificial在句中用于“Artificial intelligence is changing our daily life.”这一语境,表示“人工的”。自然的和本地的不能替换画线词,代入后句意不通。故选C。
13.The worker tried to solve the customer’s problem.
A. 描述 B. 解决 C. 产生
【答案】B
【详解】考查词义。solve在句中用于“The worker tried to solve the customer’s problem.”这一语境,表示“解决”。产生和描述不能替换画线词,代入后句意不通。故选B。
14.A quick response can make customers feel respected.
A. 回应 B. 风俗 C. 疾病
【答案】A
【详解】考查词义。response在句中用于“A quick response can make customers feel respected.”这一语境,表示“回应”。风俗和疾病不能替换画线词,代入后句意不通。故选A。
15.Smart technology can benefit people in many ways.
A. 使受益 B. 使离开 C. 使失望
【答案】A
【详解】考查词义。benefit在句中用于“Smart technology can benefit people in many ways.”这一语境,表示“使受益”。使失望和使离开不能替换画线词,代入后句意不通。故选A。
(三)语法运用
从下列各题的A、B、C三个选项中选出一个最佳选项。
16.The reason ______ many people like the festival is family reunion.
A. where B. when C. why
【答案】C
【详解】考查定语从句关系副词。先行词reason表示原因,从句缺原因状语,用why。故选C。
17.Nobody knew ______ the smart speaker stopped working.
A. why B. what C. who
【答案】A
【详解】考查宾语从句连接词。句意为“没人知道智能音箱为什么停止工作”,用why表示原因。故选A。
18.The service center is a place ______ residents can ask for help.
A. why B. when C. where
【答案】C
【详解】考查定语从句。先行词place表示地点,从句缺地点状语,用where。故选C。
19.Although the customer was upset, the clerk ______ politely.
A. answered B. answers C. answering
【答案】A
【详解】考查让步状语从句与主句谓语。Although引出让步,主句需谓语动词;语境为过去,用answered。故选A。
20.The AI system can decide ______ it should give a warning.
A. which B. whose C. when
【答案】C
【详解】考查宾语从句连接词。give a warning需要时间条件,用when表示“何时”。故选C。
21.By the time I arrived, the festival show ______ already started.
A. has B. had C. will
【答案】B
【详解】考查过去完成时。by the time后为过去时间,主句表示过去之前已经开始,用had started。故选B。
22.Not only the workers but also the manager ______ responsible for service quality.
A. be B. are C. is
【答案】C
【详解】考查主谓一致。not only...but also连接主语遵循就近原则,manager为单数,用is。故选C。
23.The problem was so difficult that no one could solve ______ quickly.
A. this B. it C. one
【答案】B
【详解】考查代词指代。前文The problem为特指单数事物,后文用it代替。故选B。
24.It is important for us ______ personal information online.
A. to protect B. protected C. protecting
【答案】A
【详解】考查It is + adj. + for sb. + to do结构,真正主语是不定式to protect。故选A。
25.Only in this way ______ we improve customer satisfaction.
A. are B. can C. do
【答案】B
【详解】考查倒装。Only+状语置于句首,主句部分倒装;improve需情态动词can搭配。故选B。
二、情景交际(共15小题,每小题2分,共30分)
(一)简短对话
从下列各题的A、B、C三个选项中选出一个能回答或承接所给对话的最佳选项。
26.Speaker A: May I take part in the activity?
Speaker B: ________.
A. Sure, go ahead. B. My pleasure. C. See you later.
【答案】A
【详解】考查请求许可。Speaker A 请求参加活动,应给予许可或婉拒。A 项“Sure, go ahead”表示同意,语气自然。B 项“My pleasure”用于回应感谢,与请求场景不符;C 项“See you later”用于道别,答非所问。故选 A。
27.Speaker A: What does the dragon boat race mean?
Speaker B: ________.
A. She is a nurse. B. It is on the desk. C. It shows teamwork.
【答案】C
【详解】考查意义询问。Speaker A 问龙舟赛代表什么,应回答其文化意义。C 项“It shows teamwork”指出龙舟赛体现团队精神,符合语境。A 项“She is a nurse”回答职业,与问题无关;B 项“It is on the desk”回答位置,答非所问。故选 C。
28.Speaker A: Could you fix this smart device?
Speaker B: ________.
A. Good morning. B. I will try. C. Never mind.
【答案】B
【详解】考查请求帮助。Speaker A 请求修理智能设备,应表示愿意或婉拒。B 项“I will try”表示愿意尝试,语气积极。A 项“Good morning”是问候语,与请求无关;C 项“Never mind”用于回应道歉,不适用于请求。故选 B。
29.Speaker A: I’m sorry I made a wrong order.
Speaker B: ________.
A. Many thanks. B. You’re welcome. C. That’s all right.
【答案】C
【详解】考查道歉回应。Speaker A 为下错订单道歉,应表示谅解。C 项“That’s all right”表示没关系,是回应道歉的常用表达。A 项“Many thanks”表示感谢,与道歉场景不符;B 项“You’re welcome”用于回应感谢,不适用于道歉。故选 C。
30.Speaker A: How was the customer service?
Speaker B: ________.
A. It was helpful. B. It was Monday. C. It was mine.
【答案】A
【详解】考查服务质量询问。Speaker A 问客服怎么样,应给出评价。A 项“It was helpful”表示服务很有帮助,是积极正面的评价,符合语境。B 项“It was Monday”回答星期几,答非所问;C 项“It was mine”回答所有权,与问题无关。故选 A。
31.Speaker A: Shall we visit the community center?
Speaker B: ________.
A. Good idea. B. Not at all. C. Good luck.
【答案】A
【详解】考查建议回应。Speaker A 提议参观社区中心,应表示赞同或婉拒。A 项“Good idea”表示赞同,简洁自然。B 项“Not at all”用于回应感谢,与建议不符;C 项“Good luck”用于祝愿,与建议无关。故选 A。
32.Speaker A: Can AI help doctors?
Speaker B: ________.
A. Yes, it can. B. At eight. C. In the box.
【答案】A
【详解】考查一般疑问句回应。Speaker A 问 AI 能否帮助医生,应用 Yes 或 No 回答。A 项“Yes, it can”直接回答了一般疑问句,肯定了 AI 的医疗辅助能力。B 项“At eight”回答时间,答非所问;C 项“In the box”回答位置,与问题无关。故选 A。
33.Speaker A: Thank you for solving my problem.
Speaker B: ________.
A. Have a try. B. I am sorry. C. You are welcome.
【答案】C
【详解】考查感谢回应。Speaker A 感谢对方解决了问题,应礼貌回应。C 项“You are welcome”是回应感谢的标准表达,符合语境。A 项“Have a try”表示鼓励尝试,与感谢场景不符;B 项“I am sorry”用于道歉,不适用于回应感谢。故选 C。
34.Speaker A: What should I do first?
Speaker B: ________.
A. Two cups. B. Fill in this form. C. It is sunny.
【答案】B
【详解】考查操作步骤询问。Speaker A 问首先该做什么,应回答具体操作。B 项“Fill in this form”指填写表格,是常见的首步操作,符合语境。A 项“Two cups”回答数量,答非所问;C 项“It is sunny”回答天气,与问题无关。故选 B。
35.Speaker A: Would you mind opening the app?
Speaker B: ________.
A. Not at all. B. I am afraid so. C. That is too bad.
【答案】A
【详解】考查请求回应。Speaker A 问对方介不介意打开应用,应礼貌回应。A 项“Not at all”表示不介意,是回应 Would you mind 的常用表达。B 项“I am afraid so”用于回应担心确认,与请求场景不符;C 项“That is too bad”表示遵憾,与请求场景不符。故选 A。
(二)补全对话
阅读下面的对话,从对话后所给的A—G七个选项中选出五个能填入空白处的最佳选项。
Mary: Hello, Chen Jie. Why are many people in the hall?
Chen Jie: 36. ______
Mary: What can the robot do?
Chen Jie: 37. ______
Mary: That sounds useful. Can it help old people?
Chen Jie: 38. ______
Mary: Will people lose their jobs because of AI?
Chen Jie: 39. ______
Mary: I see. May I try it now?
Chen Jie: 40. ______
Mary: Great! Thank you.
A. Yes, it can remind them to take medicine.
B. They are watching a show about AI.
C. I bought a new pair of shoes.
D. It can answer questions and play music.
E. We still need people to use AI wisely.
F. Sure, press this button first.
G. The weather is very cold today.
【答案】
36. B 37. D 38. A 39. E 40. F
【解析】
36.B 上文问大厅里为什么有很多人,B项说明他们在看人工智能展示,解释聚集原因。
37.D 上文问机器人能做什么,D项列举回答问题和播放音乐,直接回应功能。
38.A 上文问是否能帮助老人,A项说明能提醒老人吃药,具体回应yes/no问题。
39.E 上文担心AI导致失业,E项说明仍需要人类智慧使用AI,回应担忧并表达合理观点。
40.F 上文问能否试用,下文表示感谢,F项同意并说明先按按钮,符合试用场景。
三、阅读理解(共10小题,每小题2分,共20分)
阅读下列两篇短文,根据短文内容从每题所给的A、B、C三个选项中选出一个最佳选项。
A
Artificial intelligence is entering our daily life. At home, smart speakers can answer questions, play music and remind people of important things. In hospitals, AI can help doctors read medical pictures more quickly. In schools, some learning apps can suggest exercises according to students’ needs. AI makes many tasks easier and more efficient, but it also brings questions. For example, people worry about personal information and job changes. Experts say AI itself is only a tool. The key is how humans use it. If we use AI wisely, it can save time, improve service and create new chances. We should learn about AI instead of simply fearing it.
41.Where can AI help doctors?
A. In parks.
B. In restaurants.
C. In hospitals.
42.What does the word “efficient” probably mean?
A. Very noisy.
B. Working well and fast.
C. Hard to understand.
43.What do people worry about?
A. Bus tickets and hotels.
B. Personal information and job changes.
C. Festival food and lanterns.
44.What can we infer from the passage?
A. AI should be feared by everyone.
B. Humans should use AI wisely.
C. AI is useful only at home.
45.What is the best title for the passage?
A. The History of Tangyuan
B. A Quiet Mountain Village
C. Using AI in a Wise Way
【答案】41.C 42.B 43.B 44.B 45.C
【导语】本文介绍人工智能在家庭、医院、学校中的应用,并指出人们应理性看待和明智使用AI。
【详解】
41.细节理解题。原文说In hospitals, AI can help doctors read medical pictures more quickly,地点是医院。
42.词义猜测题。前文说AI makes many tasks easier,efficient与“更容易、更高效”有关,表示做事又好又快。
43.细节理解题。原文直接列出人们担心personal information and job changes。
44.推理判断题。文章强调AI是工具,关键在于人类如何使用,因此可推断应明智使用AI。
45.主旨大意题。全文介绍AI进入生活及应理性使用,C项最能概括中心。故选 C。
B
Good customer service is not just about selling a product. It is about listening, understanding and solving problems. Last week, Mrs. Green bought a jacket online, but the size was wrong. She called the service center and explained her problem. The clerk first apologized politely and then checked the order number. After that, he offered two choices: changing the jacket or giving a refund. Mrs. Green chose to change it. Three days later, she received the right jacket and a short message asking whether she was satisfied. She felt respected and decided to shop there again. This story shows that quick response and polite communication can turn a complaint into trust. For any company, every customer problem is also a chance to improve service quality in the future.
46.What problem did Mrs. Green have?
A. The jacket color was red.
B. The shop was closed.
C. The jacket size was wrong.
47.What does the word “refund” mean?
A. Money given back.
B. A polite phone call.
C. A new size chart.
48.What did the clerk do first?
A. He refused to listen.
B. He apologized politely.
C. He sent a wrong jacket.
49.What can we infer about Mrs. Green?
A. She was happy with the service.
B. She never shops online.
C. She disliked polite clerks.
50.What is the passage mainly about?
A. How robots make clothes.
B. How good service builds trust.
C. How to celebrate a festival.
【答案】46.C 47.A 48.B 49.A 50.B
【导语】本文通过网购夹克尺码问题的处理过程,说明礼貌沟通、快速回应和解决问题对客户服务的重要性。
【详解】
46.细节理解题。原文说明Mrs. Green网购夹克尺码不对。
47.词义猜测题。前文给出changing the jacket or giving a refund两个选择,refund与退货场景有关,指“退款”。
48.细节理解题。原文说The clerk first apologized politely,说明店员首先礼貌道歉。
49.推理判断题。她感到被尊重并决定再次购物,说明她对服务满意。
50.主旨大意题。全文通过顾客投诉处理说明快速回应和礼貌沟通能建立信任,B项概括最恰当。故选 B。
综合卷Ⅱ(25分)
四、英汉互译(共5小题,每小题3分,满分15分)
51.Traditional festivals help people understand Chinese culture.(英译汉)
______________________________
【答案】传统节日帮助人们了解中国文化。
【详解】Traditional festivals译为“传统节日”;help sb. do sth.表示“帮助某人做某事”;Chinese culture译为“中国文化”。
52.A good community needs everyone’s participation.(英译汉)
______________________________
【答案】一个好的社区需要每个人的参与。
【详解】A good community作主语;needs表示“需要”;everyone’s participation译为“每个人的参与”,注意所有格表达。
53.Quick response can turn a complaint into trust.(英译汉)
______________________________
【答案】快速回应能够把投诉转化为信任。
【详解】Quick response译为“快速回应”;turn...into...表示“把……转化为……”;complaint和trust分别译为“投诉”和“信任”。
54.人工智能正在改变我们的日常生活。(change)(中译英)
______________________________
【答案】Artificial intelligence is changing our daily life.
【详解】Artificial intelligence译为“人工智能”;“正在改变”用现在进行时is changing;daily life译为“日常生活”。
55.店员给顾客提供了两种选择。(offer)(中译英)
______________________________
【答案】The clerk offered the customer two choices.
【详解】offer sb. sth.表示“给某人提供某物”;the customer是间接宾语,two choices是直接宾语。
五、应用写作(满分10分)
56.假如你是李华,你所在的社区正在开展“Smart Life, Better Service”英语征文活动。请你写一篇短文,谈谈人工智能如何改善生活或服务,并说明你的看法。
1. AI的具体用途;
2. 带来的便利;
3. 你的观点。
注意:词数80左右。
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________【答案】
Smart Life, Better Service
Artificial intelligence is becoming part of our daily life. Smart speakers can answer questions and remind us of important things. In hospitals, AI can help doctors read medical pictures more quickly. In service centers, AI can answer simple customer questions at any time.
AI makes life more convenient and service more efficient. However, we should use it wisely and protect our personal information. I believe AI will bring us better service if people use it in the right way.
【词汇积累】artificial intelligence人工智能 / remind sb. of sth.提醒某人某事 / service center服务中心 / efficient高效的 / personal information个人信息 / wisely明智地
【句式拓展】文章采用“现象引入→具体用途→个人观点”结构,既联系Unit 3人工智能,也联系Unit 4客户服务。
【点睛】In service centers作地点状语,can answer体现AI功能;if people use it in the right way为条件状语从句,表达“合理使用AI”的观点。
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编写说明:本套试卷紧扣《英语 基础模块3》(高教版第三版)教材,以教材单元为基准精准覆盖核心考点。
每个单元设置AB卷,A卷为基础巩固卷,侧重基础考点训练,帮助学生扎实掌握知识要点;B卷为能力提升卷,注重知识整合与全面检测,引导学生构建知识网络。全书设计4份综合测试卷,模拟实战情境,聚焦解题能力突破,全面提升应试能力与知识应用水平。
《英语 基础模块3》(高教版第三版)阶段测试卷
Unit 1—Unit 4 阶段测试卷
B卷·能力提升
考试时间:70分钟 满分:100分
班级_____姓名_____学号_____成绩_____
综合卷Ⅰ(75分)
一、词汇与语法(共25小题,每小题1分,满分25分)
(一)单词辨音
从下列各题的A、B、C三个选项中选出画线部分发音不同的一项。
1.leaflet
A.steal B.dead C.team
2.efficiency
A.funny B.plenty C.my
3.gala
A.safe B.flat C.pale
4.properly
A.smoke B.mop C.rob
5.risk
A.brisk B.swift C.hide
(二)词义选择
从下列各题的A、B、C三个选项中选出与画线单词意思最接近的选项。
6.Red lanterns symbolize good luck in many festivals.
A. 借用 B. 象征 C. 打断
7.Every resident should help keep the community clean.
A. 游客 B. 居民 C. 护士
8.This smart device can control the lights at home.
A. 奖品 B. 设备 C. 故事
9.Good customer service should be friendly and efficient.
A. 相同的 B. 缓慢的 C. 高效的
10.The customer asked for a refund because the product was broken.
A. 退款 B. 票价 C. 座位
11.Students participate in the Dragon Boat Festival activity.
A. 参加 B. 推迟 C. 隐藏
12.Artificial intelligence is changing our daily life.
A. 本地的 B. 自然的 C. 人工的
13.The worker tried to solve the customer’s problem.
A. 描述 B. 解决 C. 产生
14.A quick response can make customers feel respected.
A. 回应 B. 风俗 C. 疾病
15.Smart technology can benefit people in many ways.
A. 使受益 B. 使离开 C. 使失望
(三)语法运用
从下列各题的A、B、C三个选项中选出一个最佳选项。
16.The reason ______ many people like the festival is family reunion.
A. where B. when C. why
17.Nobody knew ______ the smart speaker stopped working.
A. why B. what C. who
18.The service center is a place ______ residents can ask for help.
A. why B. when C. where
19.Although the customer was upset, the clerk ______ politely.
A. answered B. answers C. answering
20.The AI system can decide ______ it should give a warning.
A. which B. whose C. when
21.By the time I arrived, the festival show ______ already started.
A. has B. had C. will
22.Not only the workers but also the manager ______ responsible for service quality.
A. be B. are C. is
23.The problem was so difficult that no one could solve ______ quickly.
A. this B. it C. one
24.It is important for us ______ personal information online.
A. to protect B. protected C. protecting
25.Only in this way ______ we improve customer satisfaction.
A. are B. can C. do
二、情景交际(共15小题,每小题2分,共30分)
(一)简短对话
从下列各题的A、B、C三个选项中选出一个能回答或承接所给对话的最佳选项。
26.Speaker A: May I take part in the activity?
Speaker B: ________.
A. Sure, go ahead. B. My pleasure. C. See you later.
27.Speaker A: What does the dragon boat race mean?
Speaker B: ________.
A. She is a nurse. B. It is on the desk. C. It shows teamwork.
28.Speaker A: Could you fix this smart device?
Speaker B: ________.
A. Good morning. B. I will try. C. Never mind.
29.Speaker A: I’m sorry I made a wrong order.
Speaker B: ________.
A. Many thanks. B. You’re welcome. C. That’s all right.
30.Speaker A: How was the customer service?
Speaker B: ________.
A. It was helpful. B. It was Monday. C. It was mine.
31.Speaker A: Shall we visit the community center?
Speaker B: ________.
A. Good idea. B. Not at all. C. Good luck.
32.Speaker A: Can AI help doctors?
Speaker B: ________.
A. Yes, it can. B. At eight. C. In the box.
33.Speaker A: Thank you for solving my problem.
Speaker B: ________.
A. Have a try. B. I am sorry. C. You are welcome.
34.Speaker A: What should I do first?
Speaker B: ________.
A. Two cups. B. Fill in this form. C. It is sunny.
35.Speaker A: Would you mind opening the app?
Speaker B: ________.
A. Not at all. B. I am afraid so. C. That is too bad.
(二)补全对话
阅读下面的对话,从对话后所给的A—G七个选项中选出五个能填入空白处的最佳选项。
Mary: Hello, Chen Jie. Why are many people in the hall?
Chen Jie: 36. ______
Mary: What can the robot do?
Chen Jie: 37. ______
Mary: That sounds useful. Can it help old people?
Chen Jie: 38. ______
Mary: Will people lose their jobs because of AI?
Chen Jie: 39. ______
Mary: I see. May I try it now?
Chen Jie: 40. ______
Mary: Great! Thank you.
A. Yes, it can remind them to take medicine.
B. They are watching a show about AI.
C. I bought a new pair of shoes.
D. It can answer questions and play music.
E. We still need people to use AI wisely.
F. Sure, press this button first.
G. The weather is very cold today.
三、阅读理解(共10小题,每小题2分,共20分)
阅读下列两篇短文,根据短文内容从每题所给的A、B、C三个选项中选出一个最佳选项。
A
Artificial intelligence is entering our daily life. At home, smart speakers can answer questions, play music and remind people of important things. In hospitals, AI can help doctors read medical pictures more quickly. In schools, some learning apps can suggest exercises according to students’ needs. AI makes many tasks easier and more efficient, but it also brings questions. For example, people worry about personal information and job changes. Experts say AI itself is only a tool. The key is how humans use it. If we use AI wisely, it can save time, improve service and create new chances. We should learn about AI instead of simply fearing it.
41.Where can AI help doctors?
A. In parks.
B. In restaurants.
C. In hospitals.
42.What does the word “efficient” probably mean?
A. Very noisy.
B. Working well and fast.
C. Hard to understand.
43.What do people worry about?
A. Bus tickets and hotels.
B. Personal information and job changes.
C. Festival food and lanterns.
44.What can we infer from the passage?
A. AI should be feared by everyone.
B. Humans should use AI wisely.
C. AI is useful only at home.
45.What is the best title for the passage?
A. The History of Tangyuan
B. A Quiet Mountain Village
C. Using AI in a Wise Way
B
Good customer service is not just about selling a product. It is about listening, understanding and solving problems. Last week, Mrs. Green bought a jacket online, but the size was wrong. She called the service center and explained her problem. The clerk first apologized politely and then checked the order number. After that, he offered two choices: changing the jacket or giving a refund. Mrs. Green chose to change it. Three days later, she received the right jacket and a short message asking whether she was satisfied. She felt respected and decided to shop there again. This story shows that quick response and polite communication can turn a complaint into trust. For any company, every customer problem is also a chance to improve service quality in the future.
46.What problem did Mrs. Green have?
A. The jacket color was red.
B. The shop was closed.
C. The jacket size was wrong.
47.What does the word “refund” mean?
A. Money given back.
B. A polite phone call.
C. A new size chart.
48.What did the clerk do first?
A. He refused to listen.
B. He apologized politely.
C. He sent a wrong jacket.
49.What can we infer about Mrs. Green?
A. She was happy with the service.
B. She never shops online.
C. She disliked polite clerks.
50.What is the passage mainly about?
A. How robots make clothes.
B. How good service builds trust.
C. How to celebrate a festival.
综合卷Ⅱ(25分)
四、英汉互译(共5小题,每小题3分,满分15分)
51.Traditional festivals help people understand Chinese culture.(英译汉)
______________________________
52.A good community needs everyone’s participation.(英译汉)
______________________________
53.Quick response can turn a complaint into trust.(英译汉)
______________________________
54.人工智能正在改变我们的日常生活。(change)(中译英)
______________________________
55.店员给顾客提供了两种选择。(offer)(中译英)
______________________________
五、应用写作(满分10分)
56.假如你是李华,你所在的社区正在开展“Smart Life, Better Service”英语征文活动。请你写一篇短文,谈谈人工智能如何改善生活或服务,并说明你的看法。
1. AI的具体用途;
2. 带来的便利;
3. 你的观点。
注意:词数80左右。
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