专题4 情景交际用语 （讲义）-2027版山东省（春季高考）《英语二轮讲练测》（解析版）

编写说明：2027版山东省（春季高考）《英语二轮讲练测》紧扣历年考试趋势和最新考试动态，聚焦高频考点，精讲精练，共覆盖包括各类语法和题型的20个专题，助力考生高效复习。同时，为构建学习体系，每个专题均配套讲义、课件和AB卷习题，满足多样化学习需求。 本专题是2027版山东省（春季高考）《英语二轮讲练测》的第4个专题，内容为情景交际用语。 2027版山东省（春季高考）《英语二轮讲练测》 专题4 情景交际用语（讲义） 目录 01 考情总结 02 真题动向 03 必备知识 04 命题预测 考查内容 年份及题号 对应题型 问候、感谢、道歉基础交际 2021(2)、2022(21)、2025(19) 单选、补全对话 建议、劝告、赞同、情感交际 2023(22)、2024(16)、2025(22) 单选、补全对话 就餐、购物、问路场景交际 2021 (14)、2024 (14)、2023 (对话 44 空) 单选、补全对话 求职职场交际 2021 (补全对话 48 空) 补全对话 命题轨迹透视：2021-2025 五年累计考查 13 考，★★★高频基础送分专题；每年固定单选 2～3 小题，补全对话全篇依托交际语境设空，短文填空极少单独考查交际用语，仅在语篇辅助出现。整套试卷交际题型总分稳定 7～8 分，约占全卷 10%，是所有学生必拿分基础板块。 命题大趋势：基础人情交际（问候 / 感谢 / 道歉）占 60% 简单送分题，题干简短、问答搭配固定；观点辨析、场景交际、求职职场交际占 40% 拔高区分题，侧重上下文逻辑与易混应答短句辨析；全部对话素材统一采用职校校园、酒店、护理、汽修实训、职场面试等职教专属场景。 【考点1：基础人情交际：问候与应答、感谢与应答、道歉与应答】 1.（2021 山东春考 第 2 题） —Linda, I hope everything goes well with your exam. —________. A. Thank you B. Don't forget it C. Turn left D. Don't give it up 【答案】A 【解析】A 谢谢你，专门用来回应他人祝福、关心、夸奖；B 别忘记它，用于提醒他人；C 左转，问路场景专用句；D 不要放弃，鼓励他人的语句。对方送出美好祝愿，英语固定礼貌回应为感谢。 2.（2022 山东春考 第 21 题） — I’m sorry I broke your glass. — ________ A. That’s right. B. It doesn’t matter. C. You’re welcome. D. With pleasure. 【答案】B 【解析】A 那是正确的，用于判断对错；B It doesn’t matter，仅用来回应别人的道歉；C 不客气，只能回复感谢；D 十分乐意，答应别人请求时使用。 3.（2025 山东春考 第 19 题） —Mum , I set a new 100 meters school record in the sports meeting! — ______________! I’m proud of you! A.Never mind B. Watch out C. Congratulations D. What a pity 【答案】C 【解析】A 没关系，回应道歉；B 小心，提醒危险；C Congratulations，专门祝贺获奖、取得成就；D 真遗憾，用于惋惜坏事发生。 4.（2022 春考补全对话节选） A: Congratulations! B: 45 ______ a lot. 【答案】Thanks 【解析】他人祝贺自己，统一用 Thanks a lot 表达感谢，固定单词填空，补全对话必考基础空。 1. 问候与应答 1）日常熟人寒暄 问句：How are you? / How is everything going? 标准答句：Fine, thank you. / Pretty good. 拓展：Long time no see. 好久不见（见面开场） 2）初次见面专用 问句：How do you do? 答句：How do you do.（只能初次见面使用，不能问身体好坏） 易错提示：How do you do ≠ How are you，不可混用。 2. 感谢与应答 1）表达感谢（收到祝福、帮助、夸奖都可用） Thank you. / Thanks a lot. 2）别人向你道谢，你的回复 ① You’re welcome.（最通用） ② My pleasure. / Not at all.（正式职场场景） 易错提示：It doesn’t matter 绝对不能用来回复感谢。 3. 道歉与应答 1）道歉句型：Sorry. / I’m sorry for doing sth. 2）原谅对方三句固定答语 It doesn’t matter. / Never mind. / That’s all right. 易错区分： It doesn’t matter：小事道歉首选； Never mind：侧重安慰对方不用放在心上。 一、单项选择 1. —Wish you good luck in your skill competition! —________. A. That’s OK B. Thank you C. You’re welcome D. It doesn’t matter 【答案】B 【解析】考点：祝福类感谢应答。别人祝你比赛好运，必须用 Thank you 回应。A、D 回复道歉；C 回复感谢，场景完全不匹配。 2.—I’m so sorry I missed your training class yesterday. —________. We can share notes with you. A. You’re welcome B. Congratulations C. Never mind D. Good idea 【答案】C 【解析】考点：道歉应答。对方为缺课道歉，用 Never mind 安慰。A 答谢专用；C 祝贺；D 赞同建议，全部排除。 3.—Thank you for helping me practice reception skills. —________. A. It doesn’t matter B. My pleasure C. Never mind D. What a pity 【答案】B 【解析】考点感谢应答。别人道谢，用 My pleasure；A、C 只能回应道歉。 4.—How is everything going with your internship? —________. Everything goes well. A. Pretty good B. Sorry C. Congratulations D. That’s all right 【答案】A 【解析】考点日常问候问答。How is everything going 标准答句 Pretty good。 5.—I’m sorry to trouble you. —________. I’m free now. A. You’re welcome B. Not at all C. It doesn’t matter D. Thank you 【答案】C 【解析】对方表达添麻烦道歉，用 It doesn’t matter 表示没关系。 6.—Long time no see! How are you? —________. A. I’m fine, thanks B. Congratulations C. It doesn’t matter D. Good idea 【答案】A 【解析】How are you 固定基础答句，送分基础题。 7.—We won the hotel service match! —________! A. Don’t worry B. Congratulations C. Never mind D. That’s OK 【答案】B 【解析】对方比赛获胜，使用祝贺专用词 Congratulations。 8.—Thanks for your valuable advice. —________. A. Never mind B. It doesn’t matter C. My pleasure D. What a pity 【答案】C 【解析】职场场景答谢回复，My pleasure 适配实训、职场对话。 9.—I’m sorry I broke your English notebook. —________. I have another one. A. You’re welcome B. Never mind C. Thank you D. Good idea 【答案】B 【解析】物品损坏道歉，Never mind 安慰对方不必在意。 10.—Hope you can pass the skill exam. —________. A. That’s all right B. Thank you C. Never mind D. You’re welcome 【答案】B 【解析】收到考试祝福，标准回复感谢。 【考点2：观点情绪交际：建议与劝告、赞同与反对、情感表达】 1.（2023 春考第 22 题） — What a nice day! Let’s go for a picnic. — ________. A. Good idea B. Never mind C. You’re welcome D. Not at all 【答案】A 【解析】A Good idea，专门用于赞同 Let’s 提出的提议；B 回复道歉；C、D 回复感谢，场景完全不符。 2.（2025 春考第 22 题） — I’m afraid I can’t finish the work on time. — ________. I can help you. A. Don’t worry B. Hurry up C. That’s a pity D. No problem 【答案】A 【解析】A Don’t worry，安慰焦虑、发愁的人；B 催促别人快点；C 惋惜坏事；D 答应帮忙，无安慰含义。 3.（2024 春考第 16 题） —Is it Saturday or Sunday today? —________. A. Yes, it is B. No, it isn't C. Either is right D. It's Sunday 【答案】D 【解析】A/B 只能回答一般疑问句，选择疑问句不能用 yes/no；C 语义不通，直接给出选项 D 才符合交际规则。 4.（2024 春考补全对话） A: Why 43______ come to my home and celebrate it together? 【答案】not 【解析】Why not do sth 提建议固定句型，填空高频考点。 1. 建议与劝告 1）提建议固定句型 ① Let’s + 动词原形 （我们一起…… 吧） ② Why not + 动词原形 （为什么不……） ③ You’d better do （你最好…… 劝告语气） 2）安慰劝告句：Don’t worry. / Take it easy.（别担心、放轻松） 2. 赞同与反对 完全赞同：Good idea. / Sounds great. / I can’t agree with you more. 委婉反对：I’m afraid not. / I don’t think so. 易错提示：选择疑问句（A or B）绝对不能用 Yes/No 作答，直接选内容。 3. 情感表达 喜悦祝贺：Congratulations! 惋惜遗憾：What a pity! 提醒小心：Watch out! 安慰：Don’t worry. 一、单项选择 1.—Let’s practice oral service English after class. —________. A. Good idea B. That’s all right C. You’re welcome D. Never mind 【答案】A 【解析】Let’s 提建议，赞同标准答句 Good idea，其余均为道歉 / 感谢应答。 2.—I’m afraid I can’t learn machine operation well. —________. I will teach you step by step. A. What a pity B. Don’t worry C. Hurry up D. Good idea 【答案】B 【解析】对方担心学不会技能，用 Don’t worry 安慰。 3.—Would you like to join the skill match or the English contest? —________. A. Yes, I would B. No, I won’t C. The skill match D. Either OK 【答案】C 【解析】or 选择疑问句，不能用 yes/no，直接回答选项内容。 4.—Why not memorize professional words every morning? —________. I will follow your advice. A. Sounds great B. What a pity C. Don’t worry D. That’s OK 【答案】A 【解析】Why not 提建议，赞同用 Sounds great。 5.—I missed the professional training yesterday. —________. You can ask the teacher for help. A. Congratulations B. What a pity C. Good idea D. Never mind 【答案】B 【解析】错过实训是遗憾事，What a pity 表达惋惜。 6.—I think service English is very important. —________. It helps us communicate with foreign guests. A. I don’t think so B. I can’t agree with you more C. What a pity D. Watch out 【答案】B 【解析】完全赞同对方观点，固定高分句型。 7.—You’d better wear safety clothes in the workshop. —Thank you for your advice. ________. A. I will B. I won’t C. Good idea D. Never mind 【答案】A 【解析】对方给出劝告，回复表示自己会照做。 8.—Watch out! There is broken machine here. —________. A. Good idea B. Thank you for reminding me C. What a pity D. Don’t worry 【答案】B 【解析】别人提醒危险，礼貌道谢。 9.—I don’t think this training plan works well. —________. We can change it. A. I agree with you B. Congratulations C. Don’t worry D. Sounds great 【答案】A 【解析】赞同对方反对的观点。 10.—Shall we clean the training room together? —________. A. That’s all right B. Good idea C. It doesn’t matter D. You’re welcome 【答案】B 【解析】Shall we 等同于 Let’s，提建议赞同答句不变。 【考点3：生活服务交际：就餐、购物、问路】 1.（2021 春考第 14 题） — Good morning, madam. What can I do for you? — ________. A. I’m glad to help you B. I’ll be free then C. I’m looking for a dress D. It’s my pleasure 【答案】C 【解析】A 服务员专用语，顾客不能说；B 我那时有空，无关；C I’m looking for… 顾客表达购物需求标准句式；D 回复感谢。 2.（2024 春考第 14 题） —Could you show me your ID card, please? —________. A. Here you are. B. Nothing serious. C. Congratulations. D. Not at all. 【答案】A 【解析】A Here you are，递交给对方物品固定用语；B 问诊场景；C 祝贺；D 答谢，全部排除。 3.（2023 春考补全对话） B: Can you say that 44________, please? 【答案】again 【解析】问路 / 询问没听清对方话语，固定搭配 say that again。 1. 就餐交际（酒店餐饮高频） 服务员开场：May I take your order?（我可以为您点餐吗？） 追加询问：Anything else? 还需要别的吗？ 礼貌等候：Wait a minute, please. 顾客：I’d like … / No, thanks. 2. 购物交际（商店、酒店采购通用） 店员：What can I do for you? / Can I help you? 顾客：I’m looking for + 物品（我想买……） 递物固定：Here you are. 给您 3. 问路交际 礼貌开场：Excuse me.（打扰一下，问路前必备） 询问路线：Could you tell me the way to …? 没听清：Pardon? / Say that again, please. 易错提示：Excuse me 仅用于打扰他人；Sorry 用于做错事道歉，二者不可互换。 一、单项选择 1.—May I take your order, sir? —________. I’d like seafood dumplings. A. Yes, please B. Here you are C. Thank you D. It doesn’t matter 【答案】A 【解析】餐厅服务员点餐问句，顾客肯定回复 Yes, please。 2.—What can I do for you? —________ a professional English notebook. A. I look for B. I’m looking for C. Here you are D. I’d like 【答案】B 【解析】商店店员问话，顾客表达正在选购物品固定句型。 3.—Excuse me, where is the training building? —Pardon? I can’t hear clearly. Could you say that ________? A. again B. once C. well D. soon 【答案】A 【解析】没听清请求对方再说一遍，固定搭配 again。 4.—Could you pass me the menu? —________. A. Here you are B. Thank you C. Yes, please D. Not at all 【答案】A 【解析】递给对方菜单，标准用语 Here you are。 5.—Anything else for your dinner? —________. I’m full. A. Yes, please B. No, thanks C. Here you are D. Good idea 【答案】B 【解析】就餐不需要额外菜品，礼貌拒绝 No, thanks。 6.—Excuse me, can you tell me the way to the auto workshop? —________. Go straight ahead. A. Of course B. Here you are C. No problem D. What a pity 【答案】A 【解析】同意为对方指路，用 Of course。 7.—Can I help you with hotel supplies? —________. I want a new service handbook. A. No, thanks B. I’m looking for C. Yes, please D. Here you are 【答案】C 【解析】购物场景同意店员帮助，Yes, please。 8.—Wait a minute, your dishes will be ready soon. —________. A. Thank you B. It doesn’t matter C. Good idea D. Never mind 【答案】A 【解析】餐厅服务员告知稍等，顾客礼貌道谢。 9.—Could you show me your training certificate? —________. A. Here you are B. Yes, please C. No, thanks D. Don’t worry 【答案】A 【解析】出示证件递交给工作人员，固定交际句。 10.—Excuse me, I get lost. —________. Follow this road. A. Don’t worry B. What a pity C. Good idea D. Congratulations 【答案】A 【解析】对方迷路，安慰别担心并指路。 【考点4：职场交际：求职类交际用语】 1.（2021 春考补全对话全篇求职话题节选） A: Hi, Frank. What are you busy doing? B: 48________ too. I am busy looking for a job. 【答案】Me 【解析】Me too 我也是，承接对方找工作的话题，职场求职对话基础填空。 1. 面试开场自我介绍 问句：Could you introduce yourself briefly? 答句：Sure. I major in hotel/auto repair/nursing. 2. 询问工作内容 问句：What’s your main daily work? 答句：I am in charge of front desk service /machine checking. 3. 求职意愿问答 问句：Why do you want this job? 答句：I like communicating with people / I am good at skill operation. 4. 面试官评价回应 —You do very well in the interview. —Thank you very much. 易错提示：求职对话全部使用委婉礼貌句式，避免口语化简略回答。 一、单项选择 1.—Could you introduce yourself for the interview? —________. I major in auto repair. A. Sure B. Here you are C. Good idea D. Never mind 【答案】A 【解析】面试官要求自我介绍，礼貌同意用 Sure。 2.—Why do you want to work in this hotel? —________ I enjoy communicating with foreign guests. A. Because B. So C. But D. If 【答案】A 【解析】Why 提问，固定用 Because 回答原因。 3.—What are you good at in your major? —________ service reception skills. A. I good at B. I’m good at C. Good idea D. Thank you 【答案】B 【解析】be good at 擅长，求职面试固定答句。 4.—What’s your daily work if you get the job? —________ the training machines every day. A. I check B. I’m checking C. I checked D. I will checked 【答案】A 【解析】描述日常工作，用一般现在时 I check。 5.—You performed well in this interview. —________. A. Don’t worry B. Thank you C. Good idea D. Never mind 【答案】B 【解析】面试官夸奖自己，礼貌道谢。 6.—Do you have any internship experience? —Yes, I ________ in a restaurant last summer. A. work B. worked C. works D. will work 【答案】B 【解析】last summer 过去时间，求职实习经历用过去式。 7.—Would you like to take this service post? —________. I really love this job. A. Yes, I’d love to B. No, thanks C. Here you are D. What a pity 【答案】A 【解析】委婉同意岗位邀请，固定句型 I’d love to。 8.—What can you bring to our workshop? —I can operate all kinds of digital repair machines. —________. A. Congratulations B. That’s great C. Don’t worry D. Good idea 【答案】B 【解析】面试官听到优势，表示肯定 That’s great。 9.—Me too. I’m also looking for a nursing job. —________ we can look for jobs together. A. Why not B. What a pity C. Don’t worry D. Never mind 【答案】A 【解析】Why not 提建议，两人一起找工作。 10.—Thanks for coming to our interview today. —________. A. My pleasure B. It doesn’t matter C. Never mind D. Good idea 【答案】A 【解析】面试官感谢到场，标准职场答谢回复 My pleasure。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $