第12卷 完成对话（职业服务）-【2027版】陕西省（高职分类考试）《英语45分钟训练卷》（原卷版+解析版）

**基本信息** 聚焦职业服务场景的完成对话七选五专项训练，通过真实语境对话链系统训练信息衔接与功能意念推断能力。 **专项设计** |模块|题量/典例|题型特征|知识逻辑| |----|-----------|----------|----------| |职业服务场景对话|40小题（8组对话，涵盖兼职面试、设备维修等）|七选五填空，两人连续交谈，考查上下文逻辑与功能表达|围绕职业服务任务构建对话逻辑链，通过语境线索推断语气、功能及信息衔接词，提升语言理解与表达能力，培养思维品质中的分析与推断能力|

编写说明：本卷依据最新版《中等职业学校英语课程标准》和历年真题编写。本系列定位为45分钟训练卷，用于课堂限时训练、周测检测和阶段复习。本卷为第12卷，聚焦完成对话七选五专项训练，围绕校园、生活、服务和职业沟通等真实场景设置自然对话。每组对话均保持两人之间的连续交谈，重点训练学生根据上文和下文判断语气、功能和信息衔接的能力。 【2027版】陕西省（高职分类考试）《英语45分钟训练卷》 第12卷 完成对话（职业服务） 考试时间：45分钟 满分：100分 班级______姓名______学号______成绩______ 完成对话（共40小题，每小题2.5分，满分100分） 根据对话内容，从A—G七个选项中选出能填入空白处的最佳选项，其中有两项多余。 Dialogue 1 A: Good morning. I saw your notice for a part-time helper. B: Good morning. 1. ______ A: Yes, please. I want to know the interview time. B: 2. ______ A: Tomorrow afternoon is fine. 3. ______ B: Bring your student card and a short self-introduction. A: OK. 4. ______ B: About ten minutes. A: Thank you. 5. ______ B: We will be waiting for you. A. I will arrive on time. B. It will be at three tomorrow afternoon. C. Can I help you? D. How long will it last? E. The soup tastes nice. F. Please close the window. G. What should I bring? 【答案】1.C 2.B 3.G 4.D 5.A 【导语】这组对话围绕求职面试前咨询展开，考查预约、材料和礼貌表达。 【详解】 1. 上文学生提到招聘通知，下文说想了解面试时间，所以该空应为接待者询问是否需要帮助。 C项“Can I help you?（需要帮忙吗？）”承接自然。故选C。 2. 上文询问面试时间，下文接受明天下午，所以该空应说明具体时间。 B项“It will be at three tomorrow afternoon.（时间是明天下午三点。）”承接自然。故选B。 3. 下文说带学生证和自我介绍，所以上文应询问带什么。 G项“What should I bring?（我应该带什么？）”承接自然。故选G。 4. 下文回答大约十分钟，所以上文应询问持续多久。 D项“How long will it last?（它将持续多久？）”承接自然。故选D。 5. 下文表示等待，所以上文应承诺准时到达。 A项“I will arrive on time.（我会准时到达。）”承接自然。故选A。 Dialogue 2 A: Hello. My printer doesn't work in the office. B: I'm sorry to hear that. 6. ______ A: It cannot print clearly. B: 7. ______ A: Yes, there is paper inside. B: We can check it this afternoon. A: 8. ______ B: At four o'clock. 9. ______ A: Yes, I'll bring the power cable. B: Good. 10. ______ A. What is the problem? B. Please bring the power cable too. C. Is there paper in it? D. See you this afternoon. E. I like playing chess. F. What time should I come? G. This is my new hat. 【答案】6.A 7.C 8.F 9.B 10.D 【导语】这组对话围绕预约维修服务展开，考查服务咨询、故障描述和时间安排。 【详解】 6. 上文说打印机坏了，下文说明打印不清楚，所以该空应询问具体问题。 A项“What is the problem?（出了什么问题？）”承接自然。故选A。 7. 下文回答里面有纸，所以上文应询问是否有纸。 C项“Is there paper in it?（里面有纸吗？）”承接自然。故选C。 8. 下文回答四点，所以上文应询问到店时间。 F项“What time should I come?（我应该几点来？）”承接自然。故选F。 9. 下文表示会带电源线，所以上文应提醒把电源线也带来。 B项“Please bring the power cable too.（也请把电源线带来。）”承接自然。故选B。 10. 服务时间和物品已确认，所以该空应自然结束并约定下午见。 D项“See you this afternoon.（下午见。）”承接自然。故选D。 Dialogue 3 A: Excuse me. My package arrived damaged. B: I'm sorry. 11. ______ A: The glass cup inside is broken. B: 12. ______ A: Yes, I took two photos this morning. B: Good. 13. ______ A: Here is the order number. B: Thank you. 14. ______ A: A new cup would be fine. B: No problem. 15. ______ A. Did you take any photos? B. May I have the order number? C. Would you like a refund or a new one? D. What was damaged? E. We will send it today. F. The music room is upstairs. G. I want to borrow a novel. 【答案】11.D 12.A 13.B 14.C 15.E 【导语】这组对话围绕客户投诉包裹破损展开，考查道歉、核实和解决办法。 【详解】 11. 上文说包裹损坏，下文说明玻璃杯碎了，所以该空应询问损坏物品。 D项“What was damaged?（什么东西损坏了？）”承接自然。故选D。 12. 下文说拍了两张照片，所以上文应询问是否拍照。 A项“Did you take any photos?（你拍照片了吗？）”承接自然。故选A。 13. 下文给出订单号，所以上文应索要订单号。 B项“May I have the order number?（可以告诉我订单号吗？）”承接自然。故选B。 14. 下文选择换新杯子，所以上文应询问退款还是换新。 C项“Would you like a refund or a new one?（你想退款还是换一个新的？）”承接自然。故选C。 15. 问题已解决，下文应说明今天寄出新杯子。 E项“We will send it today.（我们今天会寄出它。）”承接自然。故选E。 Dialogue 4 A: This scanner looks new. 16. ______ B: Sure. First, press the green button. A: OK. 17. ______ B: Put the card face down on the glass. A: Like this? B: Yes. 18. ______ A: Should I open the cover while it works? B: No. 19. ______ A: I see. 20. ______ B: Press save when the picture appears. A. Then choose black and white. B. Can you show me how to use it? C. What should I do at the end? D. Where should I put the card? E. The soup is cold. F. I missed the bus. G. Keep the cover closed. 【答案】16.B 17.D 18.A 19.G 20.C 【导语】这组对话围绕设备使用说明展开，考查操作步骤和安全提醒。 【详解】 16. 上文说扫描仪新，下文开始讲步骤，所以该空应请求示范使用。 B项“Can you show me how to use it?（你能给我演示怎样使用它吗？）”承接自然。故选B。 17. 下文说卡片正面朝下放玻璃板上，所以上文应询问放在哪里。 D项“Where should I put the card?（我应该把卡放在哪里？）”承接自然。故选D。 18. 上文确认放法，下文继续安全提醒前应补充下一步操作。 A项“Then choose black and white.（然后选择黑白。）”承接自然。故选A。 19. 上文问工作时能否打开盖子，下文否定，所以该空应说明保持盖子关闭。 G项“Keep the cover closed.（保持盖子关闭。）”承接自然。故选G。 20. 下文说图片出现时按保存，所以上文应询问最后怎么做。 C项“What should I do at the end?（最后我应该做什么？）”承接自然。故选C。 Dialogue 5 A: I like helping people, but I don't know which major to choose. B: 21. ______ A: Health care sounds interesting. B: Then you can visit the nursing training room. A: 22. ______ B: This Friday afternoon. A: Good. 23. ______ B: Watch how students communicate with patients. A: 24. ______ B: Write down two skills you want to learn. A: Thanks. 25. ______ A. What should I do after the visit? B. What should I pay attention to? C. When can I visit it? D. I will prepare a notebook. E. I have lost my umbrella. F. The bread is too sweet. G. Maybe you can think about service jobs. 【答案】21.G 22.C 23.B 24.A 25.D 【导语】这组对话围绕职业规划咨询展开，考查兴趣表达、建议和行动计划。 【详解】 21. 上文说喜欢帮助别人但不知选什么专业，所以该空应建议考虑服务类工作。 G项“Maybe you can think about service jobs.（也许你可以考虑服务类工作。）”承接自然。故选G。 22. 下文回答本周五下午，所以上文应询问参观时间。 C项“When can I visit it?（我什么时候可以参观它？）”承接自然。故选C。 23. 下文说观察如何与病人沟通，所以上文应询问注意什么。 B项“What should I pay attention to?（我应该注意什么？）”承接自然。故选B。 24. 下文说写下两项想学技能，所以上文应询问参观后做什么。 A项“What should I do after the visit?（参观后我应该做什么？）”承接自然。故选A。 25. 咨询结束后应说明准备笔记本记录。 D项“I will prepare a notebook.（我会准备一个笔记本。）”承接自然。故选D。 Dialogue 6 A: Good evening. I booked a room online. B: Welcome. 26. ______ A: It's under the name Wang Lei. B: Thank you. 27. ______ A: Yes, please. I need to leave early tomorrow. B: Breakfast starts at six thirty. A: 28. ______ B: Take the lift to the fifth floor. A: The room is 508, right? B: Yes. 29. ______ A: Thanks. 30. ______ A. Would you like morning call service? B. Have a nice evening. C. May I have your name? D. How can I get there? E. I repair bicycles. F. The meeting was yesterday. G. Here is your room card. 【答案】26.C 27.A 28.D 29.G 30.B 【导语】这组对话围绕酒店前台服务展开，考查客户需求、房间信息和问题处理。 【详解】 26. 上文说网上订房，下文给姓名，所以上文应询问预订姓名。 C项“May I have your name?（可以告诉我你的名字吗？）”承接自然。故选C。 27. 下文说需要早起，所以上文应询问是否需要叫醒服务。 A项“Would you like morning call service?（你需要叫早服务吗？）”承接自然。故选A。 28. 下文说乘电梯到五楼，所以上文应询问怎么去房间。 D项“How can I get there?（我怎么到那里？）”承接自然。故选D。 29. 上文确认房号，下文应递交房卡。 G项“Here is your room card.（这是你的房卡。）”承接自然。故选G。 30. 服务结束，顾客感谢后应礼貌祝晚安。 B项“Have a nice evening.（祝你晚上愉快。）”承接自然。故选B。 Dialogue 7 A: Hello. I can't enter the online course. B: 31. ______ A: It says my password is wrong. B: 32. ______ A: Yes, my phone number is linked to it. B: Then click 'Get a code'. A: 33. ______ B: Type the code and set a new password. A: Should I use my student number? B: 34. ______ Use letters and numbers together. A: I see. 35. ______ A. Thanks for your help. B. Is your phone number linked to the account? C. No, it is not safe enough. D. What should I do after receiving it? E. What does the screen say? F. I will cook dinner. G. The train is full. 【答案】31.E 32.B 33.D 34.C 35.A 【导语】这组对话围绕线上课程平台咨询展开，考查登录、密码和客服回应。 【详解】 31. 上文说无法进入课程，下文说明屏幕提示密码错误，所以该空应询问屏幕显示。 E项“What does the screen say?（屏幕上显示什么？）”承接自然。故选E。 32. 下文回答手机号已绑定，所以上文应询问手机号是否绑定账号。 B项“Is your phone number linked to the account?（你的手机号和账户绑定了吗？）”承接自然。故选B。 33. 下文说输入验证码并设新密码，所以上文应询问收到后做什么。 D项“What should I do after receiving it?（收到它以后我应该做什么？）”承接自然。故选D。 34. 上文问是否用学号做密码，下文建议字母数字组合，所以该空应否定并说明不够安全。 C项“No, it is not safe enough.（不，那还不够安全。）”承接自然。故选C。 35. 问题解决后应表达感谢。 A项“Thanks for your help.（谢谢你的帮助。）”承接自然。故选A。 Dialogue 8 A: Good morning. My car makes a strange noise. B: 36. ______ A: It starts when I turn left. B: I see. 37. ______ A: About three days ago. B: We need to check the wheels first. A: 38. ______ B: It may take forty minutes. A: Can I wait here? B: 39. ______ There is tea in the lounge. A: Thank you. 40. ______ A. When did it start? B. When does it happen? C. How long will the check take? D. Yes, please wait in the lounge. E. The library closes at five. F. I bought a new shirt. G. Please call me if you find the problem. 【答案】36.B 37.A 38.C 39.D 40.G 【导语】这组对话围绕汽修服务接待展开，考查车辆问题、检查安排和取车时间。 【详解】 36. 上文说车有异响，下文说明左转时出现，所以该空应询问什么时候发生。 B项“When does it happen?（它什么时候发生？）”承接自然。故选B。 37. 下文回答三天前，所以上文应询问何时开始。 A项“When did it start?（它什么时候开始的？）”承接自然。故选A。 38. 下文回答大约四十分钟，所以上文应询问检查多久。 C项“How long will the check take?（检查需要多长时间？）”承接自然。故选C。 39. 上文问能否等待，下文说休息区有茶，所以该空应允许在休息区等待。 D项“Yes, please wait in the lounge.（是的，请在休息室等候。）”承接自然。故选D。 40. 服务已安排，顾客应请求发现问题后联系。 G项“Please call me if you find the problem.（如果你们发现问题，请给我打电话。）”承接自然。故选G。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $ 编写说明：本卷依据最新版《中等职业学校英语课程标准》和历年真题编写。本系列定位为45分钟训练卷，用于课堂限时训练、周测检测和阶段复习。本卷为第12卷，聚焦完成对话七选五专项训练，围绕校园、生活、服务和职业沟通等真实场景设置自然对话。每组对话均保持两人之间的连续交谈，重点训练学生根据上文和下文判断语气、功能和信息衔接的能力。 【2027版】陕西省（高职分类考试）《英语45分钟训练卷》 第12卷 完成对话（职业服务） 考试时间：45分钟 满分：100分 班级______姓名______学号______成绩______ 完成对话（共40小题，每小题2.5分，满分100分） 根据对话内容，从A—G七个选项中选出能填入空白处的最佳选项，其中有两项多余。 Dialogue 1 A: Good morning. I saw your notice for a part-time helper. B: Good morning. 1. ______ A: Yes, please. I want to know the interview time. B: 2. ______ A: Tomorrow afternoon is fine. 3. ______ B: Bring your student card and a short self-introduction. A: OK. 4. ______ B: About ten minutes. A: Thank you. 5. ______ B: We will be waiting for you. A. I will arrive on time. B. It will be at three tomorrow afternoon. C. Can I help you? D. How long will it last? E. The soup tastes nice. F. Please close the window. G. What should I bring? Dialogue 2 A: Hello. My printer doesn't work in the office. B: I'm sorry to hear that. 6. ______ A: It cannot print clearly. B: 7. ______ A: Yes, there is paper inside. B: We can check it this afternoon. A: 8. ______ B: At four o'clock. 9. ______ A: Yes, I'll bring the power cable. B: Good. 10. ______ A. What is the problem? B. Please bring the power cable too. C. Is there paper in it? D. See you this afternoon. E. I like playing chess. F. What time should I come? G. This is my new hat. Dialogue 3 A: Excuse me. My package arrived damaged. B: I'm sorry. 11. ______ A: The glass cup inside is broken. B: 12. ______ A: Yes, I took two photos this morning. B: Good. 13. ______ A: Here is the order number. B: Thank you. 14. ______ A: A new cup would be fine. B: No problem. 15. ______ A. Did you take any photos? B. May I have the order number? C. Would you like a refund or a new one? D. What was damaged? E. We will send it today. F. The music room is upstairs. G. I want to borrow a novel. Dialogue 4 A: This scanner looks new. 16. ______ B: Sure. First, press the green button. A: OK. 17. ______ B: Put the card face down on the glass. A: Like this? B: Yes. 18. ______ A: Should I open the cover while it works? B: No. 19. ______ A: I see. 20. ______ B: Press save when the picture appears. A. Then choose black and white. B. Can you show me how to use it? C. What should I do at the end? D. Where should I put the card? E. The soup is cold. F. I missed the bus. G. Keep the cover closed. Dialogue 5 A: I like helping people, but I don't know which major to choose. B: 21. ______ A: Health care sounds interesting. B: Then you can visit the nursing training room. A: 22. ______ B: This Friday afternoon. A: Good. 23. ______ B: Watch how students communicate with patients. A: 24. ______ B: Write down two skills you want to learn. A: Thanks. 25. ______ A. What should I do after the visit? B. What should I pay attention to? C. When can I visit it? D. I will prepare a notebook. E. I have lost my umbrella. F. The bread is too sweet. G. Maybe you can think about service jobs. Dialogue 6 A: Good evening. I booked a room online. B: Welcome. 26. ______ A: It's under the name Wang Lei. B: Thank you. 27. ______ A: Yes, please. I need to leave early tomorrow. B: Breakfast starts at six thirty. A: 28. ______ B: Take the lift to the fifth floor. A: The room is 508, right? B: Yes. 29. ______ A: Thanks. 30. ______ A. Would you like morning call service? B. Have a nice evening. C. May I have your name? D. How can I get there? E. I repair bicycles. F. The meeting was yesterday. G. Here is your room card. Dialogue 7 A: Hello. I can't enter the online course. B: 31. ______ A: It says my password is wrong. B: 32. ______ A: Yes, my phone number is linked to it. B: Then click 'Get a code'. A: 33. ______ B: Type the code and set a new password. A: Should I use my student number? B: 34. ______ Use letters and numbers together. A: I see. 35. ______ A. Thanks for your help. B. Is your phone number linked to the account? C. No, it is not safe enough. D. What should I do after receiving it? E. What does the screen say? F. I will cook dinner. G. The train is full. Dialogue 8 A: Good morning. My car makes a strange noise. B: 36. ______ A: It starts when I turn left. B: I see. 37. ______ A: About three days ago. B: We need to check the wheels first. A: 38. ______ B: It may take forty minutes. A: Can I wait here? B: 39. ______ There is tea in the lounge. A: Thank you. 40. ______ A. When did it start? B. When does it happen? C. How long will the check take? D. Yes, please wait in the lounge. E. The library closes at five. F. I bought a new shirt. G. Please call me if you find the problem. 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $