4.4 Customer Service（Language Practice）-《英语 基础模块3》（高教版第三版）《一课一练》（原卷版+解析版）

**基本信息** 聚焦中职英语语法分层巩固，通过课前预习（概念自测）-课堂检测（选择+填空）的梯度设计，实现从语法概念识别到语篇综合应用的进阶，适配课前课中教学环节，提升语言能力与学习能力。 **分层设计** |层次|知识覆盖|设计特色| |----|----------|----------| |课前预习|语法概念识别（连词功能、从句类型）|4道选择题自测基础，聚焦because/if等核心连词的功能判断| |课堂检测|语法应用（单一语法点→综合语法→语篇填空）|5题单元语法选择巩固状语从句，5题综合选择融合冠词/时态，10题语篇填空在客服情境中综合运用语法规则|

　　编写说明：基于中职学生英语知识不牢固、学习内驱力不够的学情特点，为提高学习效率，辅助教师抓好课前、课中、课后三个教学环节，本专辑依据最新《中等职业学校英语课程标准》，打造契合广西职教高考命题特色的【广西专用】《英语 基础模块3》（高教版第三版）《一课一练》，专辑共40练。 　　本卷为《英语 基础模块3》（高教版第三版）Unit 4 Customer Service（Language Practice）的课前预习和课堂检测。 《英语 基础模块3》（高教版第三版） Unit 4 Customer Service 一课一练（4）（Language Practice） 【课前预习】 一、语法概念自测 1. 下列哪一项通常引导原因状语从句？ A. so that B. although C. if D. because 2. even though引导的状语从句通常表示什么关系？ A. 时间 B. 让步 C. 条件 D. 目的 3. 下列哪一结构常用于引导目的状语从句？ A. as soon as B. since then C. so that D. even if 4. if引导条件状语从句，主句为一般将来时时，从句通常使用什么时态？ A. 一般将来时 B. 过去完成时 C. 现在完成时 D. 一般现在时 二、语法精讲 1. 定义：状语从句在复合句中修饰主句的动词或整个主句，用来说明时间、原因、条件、让步、目的或结果等逻辑关系。 2. 常见分类：①原因：because/since；②条件：if；③让步：although/even though/even if；④目的：so that/in order that；⑤结果：so...that...；⑥时间：when/since。 3. 构成规则：从属连词 + 主语 + 谓语。状语从句可位于主句前或后；位于主句前时通常用逗号隔开。 4. 高频错误：不要在because引导的从句后再用so；不要在although/even though之后再用but；if时间或条件从句表示将来时，通常用一般现在时；since既可表示原因，也可表示“自从”并常与现在完成时连用。 【课堂检测】 一、单元语法选择 1. ______ the delay was caused by heavy rain, the logistics station still apologized. A. If B. Because C. Although D. So that 2. The clerk checked the receipt ______ she could confirm the guarantee period. A. even though B. so that C. because D. when 3. The shop will exchange the battery if it ______ to charge properly. A. failed B. will fail C. fails D. is failing 4. The customer waited patiently ______ the repair took more than an hour. A. since B. because C. so that D. even though 5. ______ the hotel had received the complaint, it arranged a room change immediately. A. As soon as B. Unless C. Before D. Even if 二、综合语法选择 6. The manager gave the customer ______ honest explanation because the order was late. A. a B. an C. the D. / 7. The damaged parcel ______ by the logistics station before noon yesterday. A. checks B. checked C. was checked D. is checking 8. The worker wrote down the request carefully ______ she would not miss any detail. A. because B. although C. when D. so that 9. Since the customer ______ the email, the service team has sent three updates. A. sent B. sends C. has sent D. was sending 10. The hotel offered two solutions, and the guest chose the one ______ included a room change. A. who B. which C. where D. when 三、语法填空 　　A community repair station received a complaint about a washing machine yesterday. The customer said it had stopped 11. ____ (work) two days earlier. A service worker recorded the problem 12. ____ (careful) and checked the purchase date. 　　Because the machine was under guarantee, the station 13. ____ (arrange) a free visit. The repair worker arrived on time 14. ____ he had several calls that morning. After he opened the back panel, he found a loose wire. It was 15. ____ (safe) connected within twenty minutes. 　　The worker then asked the customer 16. ____ (test) the machine. When it ran normally, the customer smiled. The station also gave 17. ____ (she) a service card so that she could call directly if the problem 18. ____ (happen) again. Before the worker left, he explained 19. ____ to clean the filter. The customer thanked him for his 20. ____ (patient). 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $ 　　编写说明：基于中职学生英语知识不牢固、学习内驱力不够的学情特点，为提高学习效率，辅助教师抓好课前、课中、课后三个教学环节，本专辑依据最新《中等职业学校英语课程标准》，打造契合广西职教高考命题特色的【广西专用】《英语 基础模块3》（高教版第三版）《一课一练》，专辑共40练。 　　本卷为《英语 基础模块3》（高教版第三版）Unit 4 Customer Service（Language Practice）的课前预习和课堂检测。 《英语 基础模块3》（高教版第三版） Unit 4 Customer Service 一课一练（4）（Language Practice） 【课前预习】 一、语法概念自测 1. 下列哪一项通常引导原因状语从句？ A. so that B. although C. if D. because 【答案】D 【解析】because表示“因为”，引导原因状语从句。 2. even though引导的状语从句通常表示什么关系？ A. 时间 B. 让步 C. 条件 D. 目的 【答案】B 【解析】even though意为“即使；尽管”，表示让步关系。 3. 下列哪一结构常用于引导目的状语从句？ A. as soon as B. since then C. so that D. even if 【答案】C 【解析】so that意为“以便；为了”，可引导目的状语从句。 4. if引导条件状语从句，主句为一般将来时时，从句通常使用什么时态？ A. 一般将来时 B. 过去完成时 C. 现在完成时 D. 一般现在时 【答案】D 【解析】条件状语从句遵循“主将从现”，从句用一般现在时表示将来。 二、语法精讲 1. 定义：状语从句在复合句中修饰主句的动词或整个主句，用来说明时间、原因、条件、让步、目的或结果等逻辑关系。 2. 常见分类：①原因：because/since；②条件：if；③让步：although/even though/even if；④目的：so that/in order that；⑤结果：so...that...；⑥时间：when/since。 3. 构成规则：从属连词 + 主语 + 谓语。状语从句可位于主句前或后；位于主句前时通常用逗号隔开。 4. 高频错误：不要在because引导的从句后再用so；不要在although/even though之后再用but；if时间或条件从句表示将来时，通常用一般现在时；since既可表示原因，也可表示“自从”并常与现在完成时连用。 【课堂检测】 一、单元语法选择 1. ______ the delay was caused by heavy rain, the logistics station still apologized. A. If B. Because C. Although D. So that 【答案】C 【解析】考查让步状语从句。前后为让步关系：虽然延误由暴雨造成，物流站仍道歉。 2. The clerk checked the receipt ______ she could confirm the guarantee period. A. even though B. so that C. because D. when 【答案】B 【解析】考查目的状语从句。核对收据的目的是确认保修期，so that表示“以便”。 3. The shop will exchange the battery if it ______ to charge properly. A. failed B. will fail C. fails D. is failing 【答案】C 【解析】考查条件状语从句。主句为一般将来时，if从句用一般现在时，主语it后用fails。 4. The customer waited patiently ______ the repair took more than an hour. A. since B. because C. so that D. even though 【答案】D 【解析】考查让步关系。维修超过一小时，但顾客仍耐心等待，even though符合逻辑。 5. ______ the hotel had received the complaint, it arranged a room change immediately. A. As soon as B. Unless C. Before D. Even if 【答案】A 【解析】考查时间状语从句。as soon as表示“一……就……”，符合收到投诉后立即安排换房的顺序。 二、综合语法选择 6. The manager gave the customer ______ honest explanation because the order was late. A. a B. an C. the D. / 【答案】B 【解析】考查冠词与原因从句。honest以元音音素开头，且explanation首次提及，使用an。 7. The damaged parcel ______ by the logistics station before noon yesterday. A. checks B. checked C. was checked D. is checking 【答案】C 【解析】考查一般过去时的被动语态。parcel与check为被动关系，yesterday提示过去，故用was checked。 8. The worker wrote down the request carefully ______ she would not miss any detail. A. because B. although C. when D. so that 【答案】D 【解析】考查目的状语从句。认真记录的目的是不遗漏细节，so that符合语义。 9. Since the customer ______ the email, the service team has sent three updates. A. sent B. sends C. has sent D. was sending 【答案】A 【解析】考查since引导的时间状语从句。主句为现在完成时，since从句用一般过去时。 10. The hotel offered two solutions, and the guest chose the one ______ included a room change. A. who B. which C. where D. when 【答案】B 【解析】考查定语从句。先行词one指方案，在从句中作主语，使用which。 三、语法填空 　　A community repair station received a complaint about a washing machine yesterday. The customer said it had stopped 11. ____ (work) two days earlier. A service worker recorded the problem 12. ____ (careful) and checked the purchase date. 　　Because the machine was under guarantee, the station 13. ____ (arrange) a free visit. The repair worker arrived on time 14. ____ he had several calls that morning. After he opened the back panel, he found a loose wire. It was 15. ____ (safe) connected within twenty minutes. 　　The worker then asked the customer 16. ____ (test) the machine. When it ran normally, the customer smiled. The station also gave 17. ____ (she) a service card so that she could call directly if the problem 18. ____ (happen) again. Before the worker left, he explained 19. ____ to clean the filter. The customer thanked him for his 20. ____ (patient). 【答案】11.working 12.carefully 13.arranged 14.although/even though 15.safely 16.to test 17.her 18.happened 19.how 20.patience 【导语】本文是一篇社区维修服务记叙文，描述从接收投诉、上门维修到讲解保养方法的完整过程，综合考查词形、时态、连词、代词和非谓语动词。 【详解】11.考查非谓语动词。stop doing sth.表示“停止做某事”，填working。 【详解】12.考查副词。修饰动词recorded应用carefully。 【详解】13.考查一般过去时。全文叙述昨天发生的事情，填arranged。 【详解】14.考查让步连词。虽有多个电话，他仍按时到达，填although或even though。 【详解】15.考查副词。修饰过去分词connected应用safely。 【详解】16.考查非谓语动词。ask sb. to do sth.意为“请某人做某事”。 【详解】17.考查代词。give后接双宾语，代词作间接宾语用宾格her。 【详解】18.考查时态。if从句描述将来可能发生的情况，主句could call为过去将来含义，从句用一般过去时happened。 【详解】19.考查疑问副词。“如何清洁过滤器”用how + 不定式结构。 【详解】20.考查名词。形容词性物主代词his后接名词patience。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $