第8卷 补充对话（职业与服务场景）-【2027版】河南省（对口招生）《英语45分钟训练卷》（原卷版+解析版）

**基本信息** 聚焦职业与服务场景的对话补全专项训练，通过40道题系统覆盖课标职业模块主题，强化礼貌表达与任务型应答的场景化应用。 **专项设计** |模块|题量/典例|题型特征|知识逻辑| |----|-----------|----------|----------| |职业与服务场景对话补全|40题（含酒店入住、健康咨询等）|根据短对话选择最佳应答选项|围绕职场沟通、咨询预约等课标主题构建场景链，按"场景识别-礼貌表达-任务完成"逻辑强化语言应用能力，培养职场交际思维与跨文化沟通意识|

编写说明：本卷依据最新版《中等职业学校英语课程标准》和历年真题卷编写。本系列定位为45分钟训练卷，用于课堂限时训练、周测检测和阶段复习。本卷为补充对话职业与服务场景专项训练，围绕职场沟通、咨询预约、投诉反馈、求职面试、志愿服务、健康咨询和职业规划等课标职业模块主题设题，强化礼貌表达和任务型应答。 【2027版】河南省（对口招生）《英语45分钟训练卷》 第8卷 补充对话（职业与服务场景） 考试时间：45分钟 满分：100分 班级______姓名______学号______成绩______ 补充对话（共40小题；每小题2.5分，满分100分） 根据下面短对话内容，从A、B、C、D四个选项中选出可以填入空白处的最佳选项。 1. — Welcome to Green Hotel. How may I help you? — ______. I booked a single room online yesterday. A. I can fix it B. I'd like to check in C. It is too salty D. See you later 【答案】B 【详解】考查酒店入住。句意：——欢迎来到绿色酒店。A项“I can fix it（我能修理它）”；B项“I'd like to check in（我想办理入住）”；C项“It is too salty（它太咸了）”；D项“See you later（待会儿见）”。根据上下文语境，应选择“I'd like to check in”这一得体表达。故选B。 2. — The printer has stopped working again. — ______. I will check the paper and restart it first. A. That sounds delicious B. You are welcome C. Don't worry D. I agree 【答案】C 【详解】考查职场设备故障回应。句意：——打印机又停止工作了。A项“That sounds delicious（那听起来很美味）”；B项“You are welcome（不客气）”；C项“Don't worry（别担心）”；D项“I agree（我同意）”。根据上下文语境，应选择“Don't worry”这一得体表达。故选C。 3. — Could you make an appointment for a health check next Monday? — ______. May I have your name and phone number? A. Certainly B. It doesn't matter C. Good luck D. Not really 【答案】A 【详解】考查预约服务。句意：——你能预约下周一的体检吗？——当然。A项“Certainly（当然）”；B项“It doesn't matter（没关系）”；C项“Good luck（祝好运）”；D项“Not really（不完全是）”。根据上下文语境，应选择“Certainly”这一得体表达。故选A。 4. — The soup I ordered is cold. Could you change it for me? — ______. I will bring you a hot one right away. A. Enjoy your meal B. That's expensive C. I don't need it D. Sorry about that 【答案】D 【详解】考查投诉处理。句意：——我点的汤是冷的。A项“Enjoy your meal（祝您用餐愉快）”；B项“That's expensive（那很贵）”；C项“I don't need it（我不需要它）”；D项“Sorry about that（对此很抱歉）”。根据上下文语境，应选择“Sorry about that”这一得体表达。故选D。 5. — What can I do for you at the service desk? — ______. I can't find Gate 6 on the map. A. I like drawing B. I need some directions C. It is my hobby D. You are late 【答案】B 【详解】考查咨询指路。句意：——服务台有什么可以帮您？——我需要一些指引。A项“I like drawing（我喜欢画画）”；B项“I need some directions（我需要一些指引）”；C项“It is my hobby（它是我的爱好）”；D项“You are late（你迟到了）”。根据上下文语境，应选择“I need some directions”这一得体表达。故选B。 6. — Please send the report to all team members before five. — ______. I will do it after checking the numbers. A. No, thanks B. I am lost C. What a pity D. All right 【答案】D 【详解】考查职场任务回应。句意：——请在五点前把报告发给所有团队成员。A项“No, thanks（不用，谢谢）”；B项“I am lost（我迷路了）”；C项“What a pity（真遗憾）”；D项“All right（好的）”。根据上下文语境，应选择“All right”这一得体表达。故选D。 7. — Why do you want to apply for this position? — ______. I am patient and enjoy helping customers. A. Because it matches my skills B. It is on the left C. I have a fever D. Take your time 【答案】A 【详解】考查求职面试。句意：——你为什么想申请这个职位？——因为它符合我的技能。A项“Because it matches my skills（因为它符合我的技能）”；B项“It is on the left（它在左边）”；C项“I have a fever（我发烧了）”；D项“Take your time（慢慢来）”。根据上下文语境，应选择“Because it matches my skills”这一得体表达。故选A。 8. — Could you tell me how to use this self-service machine? — ______. First, put your card here and choose the service. A. No way B. I disagree C. With pleasure D. Good night 【答案】C 【详解】考查服务指导。句意：——你能告诉我怎样使用这台自助机吗？——很乐意。A项“No way（不可能）”；B项“I disagree（我不同意）”；C项“With pleasure（很乐意）”；D项“Good night（晚安）”。根据上下文语境，应选择“With pleasure”这一得体表达。故选C。 9. — The customer says the package arrived late. — ______. We should check the delivery record and call back politely. A. It tastes good B. I am on holiday C. Let's deal with it now D. That's my seat 【答案】C 【详解】考查客户反馈处理。句意：——顾客说包裹到晚了。A项“It tastes good（它尝起来很好）”；B项“I am on holiday（我在休假）”；C项“Let's deal with it now（我们现在处理吧）”；D项“That's my seat（那是我的座位）”。根据上下文语境，应选择“Let's deal with it now”这一得体表达。故选C。 10. — How long will the repair take? — ______. You can wait in the customer lounge. A. About thirty minutes B. By subway C. Two meters D. In English 【答案】A 【详解】考查服务时间回答。句意：——维修需要多长时间？——大约三十分钟。A项“About thirty minutes（大约三十分钟）”；B项“By subway（乘地铁）”；C项“Two meters（两米）”；D项“In English（用英语）”。根据上下文语境，应选择“About thirty minutes”这一得体表达。故选A。 11. — I need to return this jacket because the size is wrong. — ______. Please show me the receipt first. A. I am busy cooking B. It is raining C. Have a nice trip D. No problem 【答案】D 【详解】考查退换货服务。句意：——我需要退这件夹克，因为尺码不对。A项“I am busy cooking（我正忙着做饭）”；B项“It is raining（正在下雨）”；C项“Have a nice trip（旅途愉快）”；D项“No problem（没问题）”。根据上下文语境，应选择“No problem”这一得体表达。故选D。 12. — What should I wear for the interview tomorrow? — ______. It will make you look professional. A. You can wear sports shoes B. Wear a clean white shirt C. Go to the bus stop D. Drink more water 【答案】B 【详解】考查面试建议。句意：——明天面试我应该穿什么？——穿一件干净的白衬衫。A项“You can wear sports shoes（你可以穿运动鞋）”；B项“Wear a clean white shirt（穿一件干净的白衬衫）”；C项“Go to the bus stop（去公交站）”；D项“Drink more water（多喝水）”。根据上下文语境，应选择“Wear a clean white shirt”这一得体表达。故选B。 13. — May I speak to the manager, please? — ______. He is having a meeting right now. A. Hold on, please B. That's my pleasure C. Well done D. I'm afraid he is not available 【答案】D 【详解】考查电话沟通。句意：——请问我可以和经理通话吗？——恐怕他现在没空。A项“Hold on, please（请稍等）”；B项“That's my pleasure（这是我的荣幸）”；C项“Well done（做得好）”；D项“I'm afraid he is not available（恐怕他现在没空）”。根据上下文语境，应选择“I'm afraid he is not available”这一得体表达。故选D。 14. — The patient needs help getting to Room 305. — ______. I will take him there in the wheelchair. A. I don't think so B. I'll help him C. It is too sweet D. No, I won't 【答案】B 【详解】考查医疗服务帮助。句意：——这位病人需要帮助去305房间。A项“I don't think so（我不这样认为）”；B项“I'll help him（我来帮他）”；C项“It is too sweet（它太甜了）”；D项“No, I won't（不，我不会）”。根据上下文语境，应选择“I'll help him”这一得体表达。故选B。 15. — Can you work with others when the shop is busy? — ______. I helped my classmates run a charity sale last term. A. Yes, I can B. It is far away C. I have a toothache D. See you 【答案】A 【详解】考查面试能力说明。句意：——店里忙的时候你能和别人合作吗？——是的，我能。A项“Yes, I can（是的，我能）”；B项“It is far away（它很远）”；C项“I have a toothache（我牙疼）”；D项“See you（再见）”。根据上下文语境，应选择“Yes, I can”这一得体表达。故选A。 16. — The online form shows an error message. — ______. Please take a screenshot and send it to the IT office. A. Congratulations B. That's all right C. Let me help you D. It is delicious 【答案】C 【详解】考查技术支持。句意：——在线表格显示错误信息。A项“Congratulations（祝贺）”；B项“That's all right（没关系）”；C项“Let me help you（我来帮你）”；D项“It is delicious（它很美味）”。根据上下文语境，应选择“Let me help you”这一得体表达。故选C。 17. — The guest is asking whether breakfast is included. — ______. It is served from 7:00 to 9:00 on the second floor. A. It is broken B. Yes, it is C. I can't swim D. Not at home 【答案】B 【详解】考查酒店信息确认。句意：——客人在问早餐是否包含。A项“It is broken（它坏了）”；B项“Yes, it is（是的，是这样）”；C项“I can't swim（我不会游泳）”；D项“Not at home（不在家）”。根据上下文语境，应选择“Yes, it is”这一得体表达。故选B。 18. — Our volunteer group will visit the nursing home this Friday. — ______. What should I prepare? A. That's too bad B. I lost my ticket C. Sounds meaningful D. Be quiet 【答案】C 【详解】考查志愿活动回应。句意：——我们的志愿小组这周五要去养老院。A项“That's too bad（那太糟糕了）”；B项“I lost my ticket（我丢了票）”；C项“Sounds meaningful（听起来很有意义）”；D项“Be quiet（安静）”。根据上下文语境，应选择“Sounds meaningful”这一得体表达。故选C。 19. — A visitor wants to know the opening hours of the museum. — ______. It is open from 9 a.m. to 5 p.m. every day. A. Tell him the schedule B. Throw it away C. I feel better D. It is mine 【答案】A 【详解】考查服务信息回应。句意：——一位游客想知道博物馆开放时间。A项“Tell him the schedule（告诉他时间表）”；B项“Throw it away（把它扔掉）”；C项“I feel better（我感觉好多了）”；D项“It is mine（它是我的）”。根据上下文语境，应选择“Tell him the schedule”这一得体表达。故选A。 20. — The new worker is not sure how to wear the safety helmet. — ______. Safety comes first in the workshop. A. Let him guess B. It is expensive C. No, thanks D. Show him the right way 【答案】D 【详解】考查职场安全指导。句意：——新员工不确定怎样戴安全帽。A项“Let him guess（让他猜）”；B项“It is expensive（它很贵）”；C项“No, thanks（不用，谢谢）”；D项“Show him the right way（向他展示正确方法）”。根据上下文语境，应选择“Show him the right way”这一得体表达。故选D。 21. — Could you copy these files to the shared folder? — ______. I will finish it before the meeting. A. Sure B. I am thirsty C. It is windy D. You are welcome 【答案】A 【详解】考查职场协作。句意：——你能把这些文件复制到共享文件夹吗？——当然。A项“Sure（当然）”；B项“I am thirsty（我口渴了）”；C项“It is windy（有风）”；D项“You are welcome（不客气）”。根据上下文语境，应选择“Sure”这一得体表达。故选A。 22. — The customer wants a table for four near the window. — ______. I will check whether one is available. A. That's impossible forever B. I don't eat meat C. Never mind D. Just a moment, please 【答案】D 【详解】考查餐厅服务。句意：——顾客想要一张靠窗的四人桌。A项“That's impossible forever（那永远不可能）”；B项“I don't eat meat（我不吃肉）”；C项“Never mind（没关系）”；D项“Just a moment, please（请稍等）”。根据上下文语境，应选择“Just a moment, please”这一得体表达。故选D。 23. — What are your strengths for this job? — ______. I am also good at solving small problems. A. It is next to the bank B. I am careful and friendly C. I need a ticket D. The soup is hot 【答案】B 【详解】考查求职自我介绍。句意：——你做这份工作的优势是什么？——我细心且友好。A项“It is next to the bank（它在银行旁边）”；B项“I am careful and friendly（我细心且友好）”；C项“I need a ticket（我需要一张票）”；D项“The soup is hot（汤是热的）”。根据上下文语境，应选择“I am careful and friendly”这一得体表达。故选B。 24. — The meeting will start in Room 208 in five minutes. — ______. I will remind the team members now. A. I'm sorry to hear that B. It is too small C. Got it D. Have a meal 【答案】C 【详解】考查职场信息确认。句意：——会议五分钟后在208室开始。A项“I'm sorry to hear that（听到这个我很难过）”；B项“It is too small（它太小了）”；C项“Got it（明白了）”；D项“Have a meal（吃饭）”。根据上下文语境，应选择“Got it”这一得体表达。故选C。 25. — A customer says the QR code cannot be scanned. — ______. We can offer another payment method. A. Check the code first B. I like music C. It is a sunny day D. That's a red bag 【答案】A 【详解】考查支付问题处理。句意：——一位顾客说二维码无法扫描。A项“Check the code first（先检查二维码）”；B项“I like music（我喜欢音乐）”；C项“It is a sunny day（今天是晴天）”；D项“That's a red bag（那是一个红色的包）”。根据上下文语境，应选择“Check the code first”这一得体表达。故选A。 26. — Can you introduce today's special dish to the guests? — ______. It is steamed fish with local vegetables. A. I am late B. No idea at all C. Of course D. It is raining 【答案】C 【详解】考查餐饮服务介绍。句意：——你能向客人介绍今天的特色菜吗？——当然。A项“I am late（我迟到了）”；B项“No idea at all（完全不知道）”；C项“Of course（当然）”；D项“It is raining（正在下雨）”。根据上下文语境，应选择“Of course”这一得体表达。故选C。 27. — The visitor looks worried at the station entrance. — ______. Maybe he cannot find the ticket office. A. Close the door B. Throw the map away C. Let him wait all day D. Ask if he needs help 【答案】D 【详解】考查公共服务主动帮助。句意：——那位游客在车站入口看起来很着急。A项“Close the door（关门）”；B项“Throw the map away（把地图扔掉）”；C项“Let him wait all day（让他等一整天）”；D项“Ask if he needs help（询问他是否需要帮助）”。根据上下文语境，应选择“Ask if he needs help”这一得体表达。故选D。 28. — I need to change my appointment from Tuesday to Thursday. — ______. Let me check the doctor's schedule. A. You can't speak B. Certainly C. It is dirty D. I don't like sports 【答案】B 【详解】考查改约服务。句意：——我需要把预约从周二改到周四。A项“You can't speak（你不能说话）”；B项“Certainly（当然）”；C项“It is dirty（它很脏）”；D项“I don't like sports（我不喜欢运动）”。根据上下文语境，应选择“Certainly”这一得体表达。故选B。 29. — The manager asks us to finish the display before noon. — ______. I will put the new products on the front shelf. A. Bad luck B. No problem C. I have a cold D. It is raining hard 【答案】B 【详解】考查执行工作安排。句意：——经理要求我们中午前完成陈列。A项“Bad luck（真倒霉）”；B项“No problem（没问题）”；C项“I have a cold（我感冒了）”；D项“It is raining hard（雨下得很大）”。根据上下文语境，应选择“No problem”这一得体表达。故选B。 30. — How do you usually handle an angry customer? — ______. Then I try to find out what the problem is. A. I leave at once B. I argue loudly C. I close the shop D. I listen to him patiently 【答案】D 【详解】考查客户沟通策略。句意：——你通常如何处理生气的顾客？——我耐心听他说。A项“I leave at once（我立刻离开）”；B项“I argue loudly（我大声争吵）”；C项“I close the shop（我关店）”；D项“I listen to him patiently（我耐心听他说）”。根据上下文语境，应选择“I listen to him patiently”这一得体表达。故选D。 31. — The factory tour will begin at 9:30. Please wear your visitor card. — ______. I will put it on now. A. I understand B. It is sweet C. No ticket D. Good evening 【答案】A 【详解】考查参观规则回应。句意：——工厂参观9:30开始。A项“I understand（我明白了）”；B项“It is sweet（它是甜的）”；C项“No ticket（没有票）”；D项“Good evening（晚上好）”。根据上下文语境，应选择“I understand”这一得体表达。故选A。 32. — This medicine should be taken after meals. — ______. I will write it down for my grandfather. A. I don't mind B. It is too far C. Thanks for reminding me D. Enjoy the film 【答案】C 【详解】考查健康提醒回应。句意：——这种药应饭后服用。A项“I don't mind（我不介意）”；B项“It is too far（它太远了）”；C项“Thanks for reminding me（谢谢提醒）”；D项“Enjoy the film（祝观影愉快）”。根据上下文语境，应选择“Thanks for reminding me”这一得体表达。故选C。 33. — A guest asks if pets are allowed in the restaurant. — ______. Only guide dogs are allowed inside. A. Buy a new pet B. Leave the menu blank C. Explain the rule politely D. Turn on the radio 【答案】C 【详解】考查服务规则说明。句意：——一位客人问餐厅是否允许带宠物。A项“Buy a new pet（买一只新宠物）”；B项“Leave the menu blank（把菜单留空）”；C项“Explain the rule politely（礼貌解释规定）”；D项“Turn on the radio（打开收音机）”。根据上下文语境，应选择“Explain the rule politely”这一得体表达。故选C。 34. — The interview will be online. Please test your camera first. — ______. I will also check the microphone. A. OK B. Not at all C. It is yellow D. I have lunch 【答案】A 【详解】考查面试准备回应。句意：——面试将在线进行。A项“OK（好的）”；B项“Not at all（一点也不；不用谢）”；C项“It is yellow（它是黄色的）”；D项“I have lunch（我吃午饭）”。根据上下文语境，应选择“OK”这一得体表达。故选A。 35. — The delivery address is incomplete. — ______. I will call the customer to confirm the building number. A. It is delicious B. Good night C. I am a student D. I'll check it 【答案】D 【详解】考查配送信息核对。句意：——配送地址不完整。A项“It is delicious（它很美味）”；B项“Good night（晚安）”；C项“I am a student（我是一名学生）”；D项“I'll check it（我来核对）”。根据上下文语境，应选择“I'll check it”这一得体表达。故选D。 36. — Would you please prepare name cards for tomorrow's training? — ______. How many cards do we need? A. Sorry, I can't hear you B. Sure C. It is old D. Take care 【答案】B 【详解】考查职场协作请求。句意：——请你为明天的培训准备姓名牌好吗？——当然。A项“Sorry, I can't hear you（抱歉，我听不见你说话）”；B项“Sure（当然）”；C项“It is old（它旧了）”；D项“Take care（保重）”。根据上下文语境，应选择“Sure”这一得体表达。故选B。 37. — The tourist lost his way near the east gate. — ______. I will guide him to the information center. A. He is a teacher B. It costs ten yuan C. I like history D. Let me help 【答案】D 【详解】考查旅游服务帮助。句意：——游客在东门附近迷路了。A项“He is a teacher（他是一名老师）”；B项“It costs ten yuan（它花费十元）”；C项“I like history（我喜欢历史）”；D项“Let me help（我来帮忙）”。根据上下文语境，应选择“Let me help”这一得体表达。故选D。 38. — We received a complaint about noise from Room 612. — ______. I will call the room and remind them politely. A. Ignore it B. I will handle it C. It is not mine D. Have a picnic 【答案】B 【详解】考查投诉处理。句意：——我们收到612房间噪音投诉。A项“Ignore it（忽视它）”；B项“I will handle it（我来处理）”；C项“It is not mine（它不是我的）”；D项“Have a picnic（去野餐）”。根据上下文语境，应选择“I will handle it”这一得体表达。故选B。 39. — What is your career goal after graduation? — ______. I am learning office software and communication skills. A. I want to be an office assistant B. It is under the desk C. I feel sleepy D. No sugar, please 【答案】A 【详解】考查职业规划。句意：——毕业后你的职业目标是什么？——我想成为一名办公室助理。A项“I want to be an office assistant（我想成为一名办公室助理）”；B项“It is under the desk（它在桌子下面）”；C项“I feel sleepy（我觉得困）”；D项“No sugar, please（请不要加糖）”。根据上下文语境，应选择“I want to be an office assistant”这一得体表达。故选A。 40. — The guest thanked us for finding his lost bag. — ______. Good service is our duty. A. I disagree B. It is cloudy C. You're welcome D. Stop talking 【答案】C 【详解】考查服务感谢应答。句意：——客人感谢我们找到了他丢失的包。A项“I disagree（我不同意）”；B项“It is cloudy（多云）”；C项“You're welcome（不客气）”；D项“Stop talking（停止说话）”。根据上下文语境，应选择“You're welcome”这一得体表达。故选C。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $ 编写说明：本卷依据最新版《中等职业学校英语课程标准》和历年真题卷编写。本系列定位为45分钟训练卷，用于课堂限时训练、周测检测和阶段复习。本卷为补充对话职业与服务场景专项训练，围绕职场沟通、咨询预约、投诉反馈、求职面试、志愿服务、健康咨询和职业规划等课标职业模块主题设题，强化礼貌表达和任务型应答。 【2027版】河南省（对口招生）《英语45分钟训练卷》 第8卷 补充对话（职业与服务场景） 考试时间：45分钟 满分：100分 班级______姓名______学号______成绩______ 补充对话（共40小题；每小题2.5分，满分100分） 根据下面短对话内容，从A、B、C、D四个选项中选出可以填入空白处的最佳选项。 1. — Welcome to Green Hotel. How may I help you? — ______. I booked a single room online yesterday. A. I can fix it B. I'd like to check in C. It is too salty D. See you later 2. — The printer has stopped working again. — ______. I will check the paper and restart it first. A. That sounds delicious B. You are welcome C. Don't worry D. I agree 3. — Could you make an appointment for a health check next Monday? — ______. May I have your name and phone number? A. Certainly B. It doesn't matter C. Good luck D. Not really 4. — The soup I ordered is cold. Could you change it for me? — ______. I will bring you a hot one right away. A. Enjoy your meal B. That's expensive C. I don't need it D. Sorry about that 5. — What can I do for you at the service desk? — ______. I can't find Gate 6 on the map. A. I like drawing B. I need some directions C. It is my hobby D. You are late 6. — Please send the report to all team members before five. — ______. I will do it after checking the numbers. A. No, thanks B. I am lost C. What a pity D. All right 7. — Why do you want to apply for this position? — ______. I am patient and enjoy helping customers. A. Because it matches my skills B. It is on the left C. I have a fever D. Take your time 8. — Could you tell me how to use this self-service machine? — ______. First, put your card here and choose the service. A. No way B. I disagree C. With pleasure D. Good night 9. — The customer says the package arrived late. — ______. We should check the delivery record and call back politely. A. It tastes good B. I am on holiday C. Let's deal with it now D. That's my seat 10. — How long will the repair take? — ______. You can wait in the customer lounge. A. About thirty minutes B. By subway C. Two meters D. In English 11. — I need to return this jacket because the size is wrong. — ______. Please show me the receipt first. A. I am busy cooking B. It is raining C. Have a nice trip D. No problem 12. — What should I wear for the interview tomorrow? — ______. It will make you look professional. A. You can wear sports shoes B. Wear a clean white shirt C. Go to the bus stop D. Drink more water 13. — May I speak to the manager, please? — ______. He is having a meeting right now. A. Hold on, please B. That's my pleasure C. Well done D. I'm afraid he is not available 14. — The patient needs help getting to Room 305. — ______. I will take him there in the wheelchair. A. I don't think so B. I'll help him C. It is too sweet D. No, I won't 15. — Can you work with others when the shop is busy? — ______. I helped my classmates run a charity sale last term. A. Yes, I can B. It is far away C. I have a toothache D. See you 16. — The online form shows an error message. — ______. Please take a screenshot and send it to the IT office. A. Congratulations B. That's all right C. Let me help you D. It is delicious 17. — The guest is asking whether breakfast is included. — ______. It is served from 7:00 to 9:00 on the second floor. A. It is broken B. Yes, it is C. I can't swim D. Not at home 18. — Our volunteer group will visit the nursing home this Friday. — ______. What should I prepare? A. That's too bad B. I lost my ticket C. Sounds meaningful D. Be quiet 19. — A visitor wants to know the opening hours of the museum. — ______. It is open from 9 a.m. to 5 p.m. every day. A. Tell him the schedule B. Throw it away C. I feel better D. It is mine 20. — The new worker is not sure how to wear the safety helmet. — ______. Safety comes first in the workshop. A. Let him guess B. It is expensive C. No, thanks D. Show him the right way 21. — Could you copy these files to the shared folder? — ______. I will finish it before the meeting. A. Sure B. I am thirsty C. It is windy D. You are welcome 22. — The customer wants a table for four near the window. — ______. I will check whether one is available. A. That's impossible forever B. I don't eat meat C. Never mind D. Just a moment, please 23. — What are your strengths for this job? — ______. I am also good at solving small problems. A. It is next to the bank B. I am careful and friendly C. I need a ticket D. The soup is hot 24. — The meeting will start in Room 208 in five minutes. — ______. I will remind the team members now. A. I'm sorry to hear that B. It is too small C. Got it D. Have a meal 25. — A customer says the QR code cannot be scanned. — ______. We can offer another payment method. A. Check the code first B. I like music C. It is a sunny day D. That's a red bag 26. — Can you introduce today's special dish to the guests? — ______. It is steamed fish with local vegetables. A. I am late B. No idea at all C. Of course D. It is raining 27. — The visitor looks worried at the station entrance. — ______. Maybe he cannot find the ticket office. A. Close the door B. Throw the map away C. Let him wait all day D. Ask if he needs help 28. — I need to change my appointment from Tuesday to Thursday. — ______. Let me check the doctor's schedule. A. You can't speak B. Certainly C. It is dirty D. I don't like sports 29. — The manager asks us to finish the display before noon. — ______. I will put the new products on the front shelf. A. Bad luck B. No problem C. I have a cold D. It is raining hard 30. — How do you usually handle an angry customer? — ______. Then I try to find out what the problem is. A. I leave at once B. I argue loudly C. I close the shop D. I listen to him patiently 31. — The factory tour will begin at 9:30. Please wear your visitor card. — ______. I will put it on now. A. I understand B. It is sweet C. No ticket D. Good evening 32. — This medicine should be taken after meals. — ______. I will write it down for my grandfather. A. I don't mind B. It is too far C. Thanks for reminding me D. Enjoy the film 33. — A guest asks if pets are allowed in the restaurant. — ______. Only guide dogs are allowed inside. A. Buy a new pet B. Leave the menu blank C. Explain the rule politely D. Turn on the radio 34. — The interview will be online. Please test your camera first. — ______. I will also check the microphone. A. OK B. Not at all C. It is yellow D. I have lunch 35. — The delivery address is incomplete. — ______. I will call the customer to confirm the building number. A. It is delicious B. Good night C. I am a student D. I'll check it 36. — Would you please prepare name cards for tomorrow's training? — ______. How many cards do we need? A. Sorry, I can't hear you B. Sure C. It is old D. Take care 37. — The tourist lost his way near the east gate. — ______. I will guide him to the information center. A. He is a teacher B. It costs ten yuan C. I like history D. Let me help 38. — We received a complaint about noise from Room 612. — ______. I will call the room and remind them politely. A. Ignore it B. I will handle it C. It is not mine D. Have a picnic 39. — What is your career goal after graduation? — ______. I am learning office software and communication skills. A. I want to be an office assistant B. It is under the desk C. I feel sleepy D. No sugar, please 40. — The guest thanked us for finding his lost bag. — ______. Good service is our duty. A. I disagree B. It is cloudy C. You're welcome D. Stop talking 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $