内容正文:
编写说明:本套试卷紧扣《英语 基础模块3》(高教版第三版)教材,以教材单元为基准精准覆盖核心考点。
每个单元设置AB卷,A卷为基础巩固卷,侧重基础考点训练,帮助学生扎实掌握知识要点;B卷为能力提升卷,注重知识整合与全面检测,引导学生构建知识网络。全书设计4份综合测试卷,模拟实战情境,聚焦解题能力突破,全面提升应试能力与知识应用水平。
《英语 基础模块3》(高教版第三版)《单元过关卷》
Unit 1——Unit 4阶段测试卷
B卷·能力提升
考试时间:120分钟 满分:100分
班级_____姓名_____学号_____成绩_____
第一部分 情景交际(共10小题,每小题2分,共20分。)
阅读下列简短对话,从A、B、C、D四个选项中选出最佳选项,将对话补全。
1. — The Zhuang folk song show sounds meaningful. Shall we invite the exchange students?
— ________. It will help them learn about local culture.
A. Good idea
B. It is under guarantee
C. It has no receipt
D. The screen is blank
2. — Which community would you recommend to a buyer with two young children?
— ________. It is near a kindergarten and a clinic.
A. I prefer robots
B. Sunshine Community
C. The Spring Festival
D. A customer complaint
3. — Humans may not be needed in future workplaces.
— ________. Humans design and control machines.
A. You are welcome
B. Here is your refund
C. I do not think so
D. Enjoy the reunion dinner
4. — The clothes I ordered have not arrived for ten days.
— ________. I will check the situation right away.
A. The lantern is beautiful
B. There is a gym nearby
C. We prefer traditional food
D. I am sorry for the delay
5. — What does the full moon usually symbolize in Chinese culture?
— ________.
A. Family reunion
B. Mobile payment
C. A sales receipt
D. Job loss
6. — Excuse me, is there a place where I can exercise?
— ________. The gym is behind the community center.
A. I disagree
B. Yes, there is
C. No, it is delayed
D. It marks spring
7. — AI can free people from heavy labor.
— ________, but people should still use it carefully.
A. Please sign here
B. It is too salty
C. I agree with you
D. Turn right
8. — Would you please show me your receipt?
— ________.
A. It falls in April
B. The locals are friendly
C. I enjoy solving riddles
D. Yes, here you are
9. — Thank you for recommending this quiet neighborhood.
— ________. I hope it suits your lifestyle.
A. You are welcome
B. No smoking
C. I fear job losses
D. It is a folk art
10. — I will take part in the community volunteer activity tomorrow.
— ________. It is a good chance to serve others.
A. I need a battery
B. Good luck
C. The price is reduced
D. It is the wrong size
第二部分 选词填空(共10小题,每小题1.5分,共15分。)
阅读下列短文,从各题所给的A、B、C、D四个选项中选出最佳选项,填入相应的空格处。
A Green Community Open Day
A green community held an open day last weekend. The activity did not focus on selling apartments. It tried to show how a good neighborhood can ____11____ people's daily needs. At the entrance, a map showed the clinic, laundry, gym and convenience store. Visitors could ____12____ the facilities in person.
The most ____13____ part was the waste-sorting game. Residents learned how smart bins worked and why clean surroundings were a ____14____ for healthy life. Volunteers explained rules ____15____, so even children could follow them. In the garden, local people shared plants and talked about ways to save water.
Many visitors compared the community with others and found its services very ____16____. A 24-hour center helped solve small problems, and a fitness room made exercise ____17____. The open day also created a sense of belonging. People greeted each other warmly, ____18____ new neighbors did not feel lonely. A good community is not only a place to live. It is also a place that can ____19____ residents to build better habits and enjoy a ____20____ lifestyle.
11. A. forget B. lose C. meet D. break
12. A. charge B. refund C. delay D. explore
13. A. attractive B. blank C. private D. salty
14. A. risk B. must C. receipt D. complaint
15. A. loudly B. angrily C. properly D. nearly
16. A. careless B. broken C. similar D. useful
17. A. convenient B. dangerous C. wrong D. late
18. A. but B. so C. or D. because
19. A. cause B. refuse C. encourage D. punish
20. A. heavy B. empty C. noisy D. healthy
第三部分 阅读理解(共两节,共40分。)
第一节(共15小题,每小题2分,共30分。)
阅读下列短文,从各题所给的A、B、C、D四个选项中选出最佳选项。
Text 1
A Reply to a Customer Complaint
Dear Customer, thank you for writing to us about the problem with your online order. We have read your message carefully. You ordered two boxes of fresh fruit on August 6, but the package reached you three days later than expected. When you opened it, some fruit was damaged. We understand that this caused trouble for your family dinner, and we are sincerely sorry for the inconvenience caused.
After checking the delivery record, we found that the package was sent to the wrong station first. It happened because a new staff member put the wrong address sheet on the box. Although the delivery worker corrected the address later, the delay had already affected the quality of the fruit. This was our fault, and we should take responsibility for it. We have reminded our workers to check address sheets twice before sending out goods.
To solve the problem, we will arrange a new delivery tomorrow morning. The new fruit will be free, and you do not need to return the damaged fruit. We will also reduce the price of your next order by 20%. If tomorrow morning is not convenient for you, please call our service center before 6:00 p.m. today. Thank you for your patience. We hope our quick solution can win back your trust. To prevent the same problem, our company will add one more address check before every package leaves the station, and new workers will receive extra training this week. We will also call customers earlier if bad weather or station changes may affect delivery. Your feedback helps us improve both speed and responsibility.
21. What did the customer order?
A. Two boxes of fresh fruit.
B. A sports watch.
C. A robot waiter.
D. A festival lantern.
22. How many days later did the package arrive than expected?
A. One day.
B. Three days.
C. Two days.
D. Four days.
23. Why was the package delayed?
A. The customer gave no phone number.
B. The fruit was too expensive.
C. A wrong address sheet was put on the box.
D. The service center was closed.
24. What will the company do tomorrow morning?
A. Ask the customer to pay again.
B. Close the service center.
C. Sell the damaged fruit.
D. Arrange a new delivery.
25. What is the purpose of this letter?
A. To deal with a complaint and offer solutions.
B. To invite a customer to a festival.
C. To introduce a community gym.
D. To explain how AI cooks food.
Text 2
Dragon Boat Racing and Team Spirit
Dragon Boat Festival is one of the traditional Chinese festivals. In many places, people eat zongzi, hang special plants on doors and watch dragon boat races. These activities are not only enjoyable but also full of cultural meaning, because they connect family wishes, local customs and respect for history. In Guangxi, some river towns also hold exciting races during the festival season. The long boats are painted in bright colors, and the dragon heads look powerful. When the drum starts, the race becomes lively at once. Visitors can feel both festival joy and local energy. Food stalls near the river sell simple snacks, while students from vocational schools help guide visitors and introduce the rules of the race.
Dragon boat racing is not only a sport. It also shows team spirit. A boat may have more than twenty racers, but they must move like one person. The drummer controls the rhythm, and the racers follow it with strong arms. If one racer is too fast or too slow, the boat will lose balance and speed. Therefore, every member needs practice, patience and trust. The best team is often the one that works together most smoothly, not the one with only one strong racer.
The festival also helps young people understand culture. Before the race, some communities invite older residents to tell stories about the festival. Children learn to make simple zongzi and write good wishes on cards. Local volunteers keep the riverside safe and remind visitors not to throw rubbish into the water. In this way, the celebration becomes more than a race. It teaches respect for tradition, care for the environment and the value of cooperation. When young people join the preparation work, they also learn that a traditional festival can stay alive through teamwork and responsible public service.
26. What do people watch during Dragon Boat Festival according to the passage?
A. Robot shows.
B. Dragon boat races.
C. Lantern riddles.
D. Smart bins.
27. Who controls the rhythm in a dragon boat race?
A. The visitor.
B. The customer.
C. The drummer.
D. The cashier.
28. Why must racers move like one person?
A. To make the boat larger.
B. To sell more zongzi.
C. To avoid using drums.
D. To keep balance and speed.
29. What do volunteers remind visitors not to do?
A. Throw rubbish into the water.
B. Eat zongzi.
C. Watch the race.
D. Write cards.
30. What values does the celebration teach?
A. Price and payment only.
B. Respect, care and cooperation.
C. Fear and job loss.
D. Privacy and silence only.
Text 3
A Smart Restaurant Needs Human Warmth
Smart restaurants are appearing in many cities. In such restaurants, customers may order food on a screen, pay with a phone and receive dishes from robot waiters. Robot chefs can cook some dishes according to a preset system, so the flavor may stay stable. These machines help lower costs and improve efficiency. For busy workers, a smart restaurant can save time because the service process is clear and fast. It can also collect common ordering information, which helps managers prepare popular dishes and reduce unnecessary waiting.
Still, technology cannot solve every service problem. A robot can say welcome, but it may not understand a customer's special feeling. If an old person cannot use the ordering screen, a patient human worker is needed. If a child is afraid of a moving robot, someone should explain gently. If a customer complains that a dish is too salty, the restaurant needs a responsible staff member to listen, apologize and offer a solution. Warm communication is still important. A smile, a clear explanation and a sincere apology can calm customers much better than a cold machine sentence.
A better restaurant should combine smart tools with human service. Robots can do repeated work, such as sending dishes and collecting empty plates. Human workers can focus on communication, safety checks and special needs. This teamwork can make service both efficient and friendly. The future of customer service is not simply replacing people with machines. It is about using technology properly while keeping respect, patience and care at the center of service. Only when machines and people do their own jobs well can customers enjoy a service experience that is modern, safe and warm.
31. What can customers use to pay in a smart restaurant?
A. A paper lantern.
B. A school map.
C. A phone.
D. A river boat.
32. What does the underlined word “stable” mean in Paragraph 1?
A. Dangerous.
B. Expensive.
C. Very private.
D. Not changing much.
33. When is a patient human worker needed?
A. When an old person cannot use the screen.
B. When the robot sends dishes.
C. When the restaurant lowers costs.
D. When the dish is cooked by a system.
34. What can robots do according to Paragraph 3?
A. Understand every feeling.
B. Do repeated work.
C. Replace all workers.
D. Write complaint letters.
35. What is the writer's opinion?
A. Smart restaurants should close all screens.
B. Robots should make every decision alone.
C. Customer service should use technology and keep human care.
D. Human workers should never use smart tools.
第二节(共5小题,每小题2分,共10分。)
阅读下面短文,从短文后的五个选项中选出可以填入空白处的最佳选项。
Finding a Community That Fits You
Choosing a community is a serious decision. A beautiful picture online may look attractive, but it cannot tell you everything about daily life. ____36____ It should include the facilities, services and surroundings that are really important to you.
If you need to buy daily things easily, check whether there is a convenience store or supermarket nearby. If exercise is part of your lifestyle, a gym, swimming pool or garden may be a must. ____37____ Different people have different needs, so the same community may not suit everyone.
Transportation is also important. A community near bus stops or subway lines can save time on the way to work. ____38____ A good location may also help the apartment hold its value over time.
Do not forget to talk with local people. They know whether the community center is helpful and whether the streets are quiet at night. ____39____ Their words may be more useful than advertisements.
Finally, visit the neighborhood in person before you decide. Walk around, look at the facilities and feel the atmosphere. ____40____ Then you can choose a community with both your head and your heart.
A. For families with children, schools and clinics may be more important.
B. You can also learn whether neighbors are friendly.
C. The first step is to make a wants and needs list.
D. This is especially useful for workers who travel across the city every day.
E. A real visit helps you know whether the place matches your lifestyle.
第四部分 完形填空(共10小题,每小题1分,共10分。)
阅读下列短文,在空格处填入适当的词或用括号里的词的正确形式填空。
Introducing a Festival to Visitors
A festival volunteer is preparing a short introduction for visitors. The festival ____41____ (celebrate) every spring in a riverside town. Before it begins, people decorate ____42____ (they) homes with flowers and colorful paper. The main street becomes ____43____ (bright) than usual.
During the celebration, visitors can watch folk dances and learn ____44____ (make) local snacks. Some young volunteers explain the meaning of the activities ____45____ English. They want more people ____46____ (understand) the culture behind the festival. A small guidebook is also given to visitors, so ____47____ they can follow the activity route easily.
Last year, the festival ____48____ (bring) many families together. This year, the service team is working hard ____49____ (keep) the area safe and clean. When traditions are introduced properly, visitors will enjoy the festival and respect different ____50____ (culture).
第五部分 书面表达(共15分。)
51. 假设你是某社区服务中心工作人员李华,一位外国居民Tom想了解你所在社区的服务设施。请根据以下要点给他写一封电子邮件。
1. 词数70—80个;
2. 文中不可出现真实人名和校名;
3. 内容包括:社区的两个主要设施;这些设施带来的便利;欢迎对方来社区中心咨询;
4. 相关词汇:community center, clinic, convenience store, fitness room, meet one's needs, convenient。
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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编写说明:本套试卷紧扣《英语 基础模块3》(高教版第三版)教材,以教材单元为基准精准覆盖核心考点。
每个单元设置AB卷,A卷为基础巩固卷,侧重基础考点训练,帮助学生扎实掌握知识要点;B卷为能力提升卷,注重知识整合与全面检测,引导学生构建知识网络。全书设计4份综合测试卷,模拟实战情境,聚焦解题能力突破,全面提升应试能力与知识应用水平。
《英语 基础模块3》(高教版第三版)《单元过关卷》
Unit 1——Unit 4阶段测试卷
B卷·能力提升
考试时间:120分钟 满分:100分
班级_____姓名_____学号_____成绩_____
第一部分 情景交际(共10小题,每小题2分,共20分。)
阅读下列简短对话,从A、B、C、D四个选项中选出最佳选项,将对话补全。
1. — The Zhuang folk song show sounds meaningful. Shall we invite the exchange students?
— ________. It will help them learn about local culture.
A. Good idea
B. It is under guarantee
C. It has no receipt
D. The screen is blank
【答案】A
【详解】上句提出邀请交换生参加民歌活动,后句说明活动意义,应表示赞同建议,Good idea正确。
2. — Which community would you recommend to a buyer with two young children?
— ________. It is near a kindergarten and a clinic.
A. I prefer robots
B. Sunshine Community
C. The Spring Festival
D. A customer complaint
【答案】B
【详解】问题询问推荐哪个社区,后句说明其设施优势,B项为社区名称,符合语境。
3. — Humans may not be needed in future workplaces.
— ________. Humans design and control machines.
A. You are welcome
B. Here is your refund
C. I do not think so
D. Enjoy the reunion dinner
【答案】C
【详解】后句强调人类设计和控制机器,说明不同意“人类未来不被需要”的观点。
4. — The clothes I ordered have not arrived for ten days.
— ________. I will check the situation right away.
A. The lantern is beautiful
B. There is a gym nearby
C. We prefer traditional food
D. I am sorry for the delay
【答案】D
【详解】顾客投诉货物延迟,客服应先就延迟表达歉意,再核查情况。
5. — What does the full moon usually symbolize in Chinese culture?
— ________.
A. Family reunion
B. Mobile payment
C. A sales receipt
D. Job loss
【答案】A
【详解】问题询问中国文化中满月象征意义,family reunion符合节日文化语境。
6. — Excuse me, is there a place where I can exercise?
— ________. The gym is behind the community center.
A. I disagree
B. Yes, there is
C. No, it is delayed
D. It marks spring
【答案】B
【详解】后句说明健身房位置,表明社区有锻炼场所,因此选Yes, there is。
7. — AI can free people from heavy labor.
— ________, but people should still use it carefully.
A. Please sign here
B. It is too salty
C. I agree with you
D. Turn right
【答案】C
【详解】but后补充注意事项,前半句应先承认AI能减少重体力劳动,I agree with you符合语境。
8. — Would you please show me your receipt?
— ________.
A. It falls in April
B. The locals are friendly
C. I enjoy solving riddles
D. Yes, here you are
【答案】D
【详解】售后人员请求查看收据,顾客递交收据时常用Here you are。
9. — Thank you for recommending this quiet neighborhood.
— ________. I hope it suits your lifestyle.
A. You are welcome
B. No smoking
C. I fear job losses
D. It is a folk art
【答案】A
【详解】对感谢的回应应使用You are welcome,后句表达祝愿,语境连贯。
10. — I will take part in the community volunteer activity tomorrow.
— ________. It is a good chance to serve others.
A. I need a battery
B. Good luck
C. The price is reduced
D. It is the wrong size
【答案】B
【详解】对方要参加志愿活动,应表达祝愿,Good luck符合交际功能。
第二部分 选词填空(共10小题,每小题1.5分,共15分。)
阅读下列短文,从各题所给的A、B、C、D四个选项中选出最佳选项,填入相应的空格处。
A Green Community Open Day
A green community held an open day last weekend. The activity did not focus on selling apartments. It tried to show how a good neighborhood can ____11____ people's daily needs. At the entrance, a map showed the clinic, laundry, gym and convenience store. Visitors could ____12____ the facilities in person.
The most ____13____ part was the waste-sorting game. Residents learned how smart bins worked and why clean surroundings were a ____14____ for healthy life. Volunteers explained rules ____15____, so even children could follow them. In the garden, local people shared plants and talked about ways to save water.
Many visitors compared the community with others and found its services very ____16____. A 24-hour center helped solve small problems, and a fitness room made exercise ____17____. The open day also created a sense of belonging. People greeted each other warmly, ____18____ new neighbors did not feel lonely. A good community is not only a place to live. It is also a place that can ____19____ residents to build better habits and enjoy a ____20____ lifestyle.
11. A. forget B. lose C. meet D. break
12. A. charge B. refund C. delay D. explore
13. A. attractive B. blank C. private D. salty
14. A. risk B. must C. receipt D. complaint
15. A. loudly B. angrily C. properly D. nearly
16. A. careless B. broken C. similar D. useful
17. A. convenient B. dangerous C. wrong D. late
18. A. but B. so C. or D. because
19. A. cause B. refuse C. encourage D. punish
20. A. heavy B. empty C. noisy D. healthy
【答案】11. C 12. D 13. A 14. B 15. C 16. D 17. A 18. B 19. C 20. D
【导语】本文介绍绿色社区开放日的活动安排和社区服务价值,突出设施、环保、邻里关系与健康生活方式。
【详解】
11. 考查动词短语。meet people's daily needs表示“满足人们的日常需求”,符合社区功能。
12. 考查动词词义辨析。visit facilities in person对应explore,表示亲自考察设施。
13. 考查形容词词义辨析。废物分类游戏最吸引人,attractive符合语境。
14. 考查名词词义辨析。clean surroundings是健康生活必须重视的事,must作名词。
15. 考查副词词义辨析。志愿者恰当地解释规则,properly修饰explained。
16. 考查形容词词义辨析。后文列举24小时中心等服务,说明服务有用,useful正确。
17. 考查形容词词义辨析。健身房让锻炼更方便,convenient符合社区设施语境。
18. 考查连词。前后构成结果关系,人们热情问候,所以新邻居不孤单。
19. 考查动词词义辨析。社区能够鼓励居民养成更好习惯,encourage符合积极语义。
20. 考查形容词词义辨析。前文强调绿色社区和健身,healthy lifestyle符合主旨。
第三部分 阅读理解(共两节,共40分。)
第一节(共15小题,每小题2分,共30分。)
阅读下列短文,从各题所给的A、B、C、D四个选项中选出最佳选项。
Text 1
A Reply to a Customer Complaint
Dear Customer, thank you for writing to us about the problem with your online order. We have read your message carefully. You ordered two boxes of fresh fruit on August 6, but the package reached you three days later than expected. When you opened it, some fruit was damaged. We understand that this caused trouble for your family dinner, and we are sincerely sorry for the inconvenience caused.
After checking the delivery record, we found that the package was sent to the wrong station first. It happened because a new staff member put the wrong address sheet on the box. Although the delivery worker corrected the address later, the delay had already affected the quality of the fruit. This was our fault, and we should take responsibility for it. We have reminded our workers to check address sheets twice before sending out goods.
To solve the problem, we will arrange a new delivery tomorrow morning. The new fruit will be free, and you do not need to return the damaged fruit. We will also reduce the price of your next order by 20%. If tomorrow morning is not convenient for you, please call our service center before 6:00 p.m. today. Thank you for your patience. We hope our quick solution can win back your trust. To prevent the same problem, our company will add one more address check before every package leaves the station, and new workers will receive extra training this week. We will also call customers earlier if bad weather or station changes may affect delivery. Your feedback helps us improve both speed and responsibility.
21. What did the customer order?
A. Two boxes of fresh fruit.
B. A sports watch.
C. A robot waiter.
D. A festival lantern.
22. How many days later did the package arrive than expected?
A. One day.
B. Three days.
C. Two days.
D. Four days.
23. Why was the package delayed?
A. The customer gave no phone number.
B. The fruit was too expensive.
C. A wrong address sheet was put on the box.
D. The service center was closed.
24. What will the company do tomorrow morning?
A. Ask the customer to pay again.
B. Close the service center.
C. Sell the damaged fruit.
D. Arrange a new delivery.
25. What is the purpose of this letter?
A. To deal with a complaint and offer solutions.
B. To invite a customer to a festival.
C. To introduce a community gym.
D. To explain how AI cooks food.
【答案】21. A 22. B 23. C 24. D 25. A
【导语】本文是一封客户投诉回复邮件,说明水果订单延迟和损坏的原因,并提出重新配送和优惠补偿方案。
【详解】
21. 细节理解题。根据第一段“You ordered two boxes of fresh fruit”可知顾客订购两箱水果。
22. 细节理解题。根据第一段“three days later than expected”可知晚到三天。
23. 细节理解题。根据第二段“put the wrong address sheet on the box”可知原因是地址单错误。
24. 细节理解题。根据第三段“we will arrange a new delivery tomorrow morning”可知将安排重新配送。
25. 写作目的题。全文先道歉、解释原因,再提出解决方案,目的是处理投诉。
Text 2
Dragon Boat Racing and Team Spirit
Dragon Boat Festival is one of the traditional Chinese festivals. In many places, people eat zongzi, hang special plants on doors and watch dragon boat races. These activities are not only enjoyable but also full of cultural meaning, because they connect family wishes, local customs and respect for history. In Guangxi, some river towns also hold exciting races during the festival season. The long boats are painted in bright colors, and the dragon heads look powerful. When the drum starts, the race becomes lively at once. Visitors can feel both festival joy and local energy. Food stalls near the river sell simple snacks, while students from vocational schools help guide visitors and introduce the rules of the race.
Dragon boat racing is not only a sport. It also shows team spirit. A boat may have more than twenty racers, but they must move like one person. The drummer controls the rhythm, and the racers follow it with strong arms. If one racer is too fast or too slow, the boat will lose balance and speed. Therefore, every member needs practice, patience and trust. The best team is often the one that works together most smoothly, not the one with only one strong racer.
The festival also helps young people understand culture. Before the race, some communities invite older residents to tell stories about the festival. Children learn to make simple zongzi and write good wishes on cards. Local volunteers keep the riverside safe and remind visitors not to throw rubbish into the water. In this way, the celebration becomes more than a race. It teaches respect for tradition, care for the environment and the value of cooperation. When young people join the preparation work, they also learn that a traditional festival can stay alive through teamwork and responsible public service.
26. What do people watch during Dragon Boat Festival according to the passage?
A. Robot shows.
B. Dragon boat races.
C. Lantern riddles.
D. Smart bins.
27. Who controls the rhythm in a dragon boat race?
A. The visitor.
B. The customer.
C. The drummer.
D. The cashier.
28. Why must racers move like one person?
A. To make the boat larger.
B. To sell more zongzi.
C. To avoid using drums.
D. To keep balance and speed.
29. What do volunteers remind visitors not to do?
A. Throw rubbish into the water.
B. Eat zongzi.
C. Watch the race.
D. Write cards.
30. What values does the celebration teach?
A. Price and payment only.
B. Respect, care and cooperation.
C. Fear and job loss.
D. Privacy and silence only.
【答案】26. B 27. C 28. D 29. A 30. B
【导语】本文介绍端午节赛龙舟活动,说明其节日氛围、团队协作要求以及文化传承和环保意义。
【详解】
26. 细节理解题。根据第一段“watch dragon boat races”可知人们观看龙舟赛。
27. 细节理解题。根据第二段“The drummer controls the rhythm”可知鼓手控制节奏。
28. 推理判断题。根据第二段“too fast or too slow...lose balance and speed”可知协同步调是为了保持平衡和速度。
29. 细节理解题。根据第三段“remind visitors not to throw rubbish into the water”可知志愿者提醒不要向水中扔垃圾。
30. 细节理解题。根据最后一句“respect for tradition, care for the environment and the value of cooperation”可知答案。
Text 3
A Smart Restaurant Needs Human Warmth
Smart restaurants are appearing in many cities. In such restaurants, customers may order food on a screen, pay with a phone and receive dishes from robot waiters. Robot chefs can cook some dishes according to a preset system, so the flavor may stay stable. These machines help lower costs and improve efficiency. For busy workers, a smart restaurant can save time because the service process is clear and fast. It can also collect common ordering information, which helps managers prepare popular dishes and reduce unnecessary waiting.
Still, technology cannot solve every service problem. A robot can say welcome, but it may not understand a customer's special feeling. If an old person cannot use the ordering screen, a patient human worker is needed. If a child is afraid of a moving robot, someone should explain gently. If a customer complains that a dish is too salty, the restaurant needs a responsible staff member to listen, apologize and offer a solution. Warm communication is still important. A smile, a clear explanation and a sincere apology can calm customers much better than a cold machine sentence.
A better restaurant should combine smart tools with human service. Robots can do repeated work, such as sending dishes and collecting empty plates. Human workers can focus on communication, safety checks and special needs. This teamwork can make service both efficient and friendly. The future of customer service is not simply replacing people with machines. It is about using technology properly while keeping respect, patience and care at the center of service. Only when machines and people do their own jobs well can customers enjoy a service experience that is modern, safe and warm.
31. What can customers use to pay in a smart restaurant?
A. A paper lantern.
B. A school map.
C. A phone.
D. A river boat.
32. What does the underlined word “stable” mean in Paragraph 1?
A. Dangerous.
B. Expensive.
C. Very private.
D. Not changing much.
33. When is a patient human worker needed?
A. When an old person cannot use the screen.
B. When the robot sends dishes.
C. When the restaurant lowers costs.
D. When the dish is cooked by a system.
34. What can robots do according to Paragraph 3?
A. Understand every feeling.
B. Do repeated work.
C. Replace all workers.
D. Write complaint letters.
35. What is the writer's opinion?
A. Smart restaurants should close all screens.
B. Robots should make every decision alone.
C. Customer service should use technology and keep human care.
D. Human workers should never use smart tools.
【答案】31. C 32. D 33. A 34. B 35. C
【导语】本文论述智慧餐厅的便利与局限,强调应将智能工具与人工服务结合,保持服务中的尊重、耐心和关怀。
【详解】
31. 细节理解题。根据第一段“pay with a phone”可知顾客可用手机支付。
32. 词句猜测题。根据preset system可知机器按预设系统烹饪,味道相对稳定,即变化不大。
33. 细节理解题。根据第二段“If an old person cannot use the ordering screen, a patient human worker is needed”可知答案。
34. 细节理解题。根据第三段“Robots can do repeated work”可知机器人可做重复性工作。
35. 观点态度题。文章最后强调properly使用技术并保持respect、patience、care,C项概括准确。
第二节(共5小题,每小题2分,共10分。)
阅读下面短文,从短文后的五个选项中选出可以填入空白处的最佳选项。
Finding a Community That Fits You
Choosing a community is a serious decision. A beautiful picture online may look attractive, but it cannot tell you everything about daily life. ____36____ It should include the facilities, services and surroundings that are really important to you.
If you need to buy daily things easily, check whether there is a convenience store or supermarket nearby. If exercise is part of your lifestyle, a gym, swimming pool or garden may be a must. ____37____ Different people have different needs, so the same community may not suit everyone.
Transportation is also important. A community near bus stops or subway lines can save time on the way to work. ____38____ A good location may also help the apartment hold its value over time.
Do not forget to talk with local people. They know whether the community center is helpful and whether the streets are quiet at night. ____39____ Their words may be more useful than advertisements.
Finally, visit the neighborhood in person before you decide. Walk around, look at the facilities and feel the atmosphere. ____40____ Then you can choose a community with both your head and your heart.
A. For families with children, schools and clinics may be more important.
B. You can also learn whether neighbors are friendly.
C. The first step is to make a wants and needs list.
D. This is especially useful for workers who travel across the city every day.
E. A real visit helps you know whether the place matches your lifestyle.
【答案】36. C 37. A 38. D 39. B 40. E
【导语】本文介绍选择社区的步骤,包括列需求清单、考察设施、关注交通、询问当地人和亲自走访。
【详解】
36. 后句It指代一个清单,且include facilities等内容,C项“第一步列需求清单”符合衔接。
37. 前文说不同生活方式关注不同设施,后文总结不同人需求不同,A项举有孩子家庭的需求例子。
38. 前句谈交通节省通勤时间,D项中的workers who travel across the city与交通便利形成例证关系。
39. 前句说与当地人交谈,B项说明可了解邻居是否友好,衔接自然。
40. 前句建议亲自走访,E项说明真实走访能判断是否匹配生活方式。
第四部分 完形填空(共10小题,每小题1分,共10分。)
阅读下列短文,在空格处填入适当的词或用括号里的词的正确形式填空。
Introducing a Festival to Visitors
A festival volunteer is preparing a short introduction for visitors. The festival ____41____ (celebrate) every spring in a riverside town. Before it begins, people decorate ____42____ (they) homes with flowers and colorful paper. The main street becomes ____43____ (bright) than usual.
During the celebration, visitors can watch folk dances and learn ____44____ (make) local snacks. Some young volunteers explain the meaning of the activities ____45____ English. They want more people ____46____ (understand) the culture behind the festival. A small guidebook is also given to visitors, so ____47____ they can follow the activity route easily.
Last year, the festival ____48____ (bring) many families together. This year, the service team is working hard ____49____ (keep) the area safe and clean. When traditions are introduced properly, visitors will enjoy the festival and respect different ____50____ (culture).
【答案】41. is celebrated 42. their 43. brighter 44. to make 45. in 46. to understand 47. that 48. brought 49. to keep 50. cultures
【导语】本文围绕志愿者向游客介绍节日展开,涉及节日活动、文化说明、秩序维护和跨文化理解。
【详解】
41. 考查一般现在时的被动语态。festival与celebrate之间为被动关系,且介绍常规事实,填is celebrated。
42. 考查形容词性物主代词。修饰名词homes应用they的形容词性物主代词their。
43. 考查形容词比较级。than usual提示使用比较级,bright变为brighter。
44. 考查非谓语动词。learn to do sth.表示“学习做某事”,填to make。
45. 考查介词。in English表示“用英语”,符合志愿者讲解语境。
46. 考查非谓语动词。want sb. to do sth.表示“想让某人做某事”,填to understand。
47. 考查连词。so that引导目的状语从句,表示方便游客跟随路线。
48. 考查一般过去时。Last year提示过去时间,bring的过去式为brought。
49. 考查非谓语动词。work hard to do sth.表示“努力做某事”,填to keep。
50. 考查名词复数。different后接可数名词复数,culture在此表示不同文化,填cultures。
第五部分 书面表达(共15分。)
51. 假设你是某社区服务中心工作人员李华,一位外国居民Tom想了解你所在社区的服务设施。请根据以下要点给他写一封电子邮件。
1. 词数70—80个;
2. 文中不可出现真实人名和校名;
3. 内容包括:社区的两个主要设施;这些设施带来的便利;欢迎对方来社区中心咨询;
4. 相关词汇:community center, clinic, convenience store, fitness room, meet one's needs, convenient。
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【答案】例文:
Dear Tom,
I am glad to tell you something about our community. There is a clinic near the main gate. If residents feel sick, they can get help quickly. We also have a convenience store. It sells fruit, drinks and daily things, so it can meet people's needs easily. Beside the community center, there is a small fitness room. Many residents exercise there after work.
Our community is convenient and friendly. If you want to know more, please come to the community center. We will be happy to help you.
Yours,
Li Hua
【导语】本篇书面表达要求以社区服务中心工作人员身份写邮件,介绍社区设施和便利,属于信息介绍类应用文。
【详解】写作时应注意邮件格式,先说明写信目的,再介绍至少两个设施及其作用,最后表达欢迎咨询。范文要点完整,语言简洁自然。
【词汇积累】community center社区中心;clinic诊所;convenience store便利店;meet one's needs满足某人的需求;resident居民。
【句式拓展】原句:There is a clinic near the main gate. Residents can get help quickly. 拓展句:There is a clinic near the main gate, so residents can get help quickly.
【点睛】If you want to know more, please come to the community center.使用if引导条件状语从句,表达自然得体。
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