第4卷 任务混合训练（一）：志愿服务任务链-【2027年新考纲】江苏省（职教高考）《英语45分钟训练卷》（原卷版+解析版）

**基本信息** 以“志愿服务任务链”为主题，整合情景交际、补全对话、阅读理解，强化真实服务场景中的语言应用与核心素养培育。 **专项设计** |模块|题量/典例|题型特征|知识逻辑| |----|-----------|----------|----------| |情景交际|10题|复杂服务情境，含干扰项，考查即时应对策略|围绕志愿服务中的注册、隐私保护等具体问题，培养语言理解与表达能力| |补全对话|5题|对话连贯性，涉及活动准备与沟通|衔接服务前准备环节，提升跨文化沟通中的思维品质| |阅读理解|10题|服务过程与反馈改进，考查信息提取与推理|从服务实施到反思优化，体现学习能力的发展，构建“实践-反馈-提升”逻辑链|

编写说明：本卷依据规划表第4卷设计，为任务混合训练卷，围绕“志愿服务任务链”组织情景交际、补全对话和阅读理解。情景交际题已提升语境复杂度和干扰项干扰性；全卷共25小题，满分100分，预计42—45分钟完成。 【2027年新考纲】江苏省（职教高考）《英语45分钟训练卷》 第4卷 任务混合训练（一）：志愿服务任务链 考试时间：45分钟 满分：100分 班级______姓名______学号______成绩______ 一、情景交际（共10小题；每小题3分，满分30分） 读下列较完整的服务情境对话，从A、B、C、D四个选项中选出最佳答案。每题答案解析紧跟在对应题目之后。 1. —I registered online for the community service, but my name is not on the list, and several people are waiting behind me. —______. Let me also guide the next visitor to another line so the entrance will not become crowded. A. Let me check your registration information again B. You must have made a mistake, so please leave now C. The list is too long, and I do not want to read it D. Online registration is always more convenient than paper forms 2. —Could you help me set up mobile payment? I am worried that other people may see my password. —______. I will stand aside and explain each step, but you should enter the password by yourself. A. You can tell me the password, and I will remember it for you B. Do not worry about safety because all phones are the same C. Please enter the password by yourself D. It is better not to use any phone in public places 3. —The children are reading quietly. If we take photos now, our report may look more attractive. —______. We should protect their privacy while recording the activity. A. Take as many photos as possible before anyone notices B. We should ask for permission first and avoid showing children’s faces if not allowed C. Photos are more important than the children’s feelings D. We can post the pictures online without asking parents 4. —The service desk is crowded, and no one is helping us in order. —______. We will also add signs so visitors can know where to wait. A. That is not our problem because many visitors came today B. Please stop complaining and wait quietly C. You can come back next month if you do not like it D. Sorry for the wait. We will guide people by number 5. —Could your group stay ten more minutes to help clean the reading corner? —______. Our bus will leave soon, so we need to make a safe arrangement first. A. We can ignore the bus and stay here all night B. Let us check with our teacher first and see whether two students can stay safely C. Cleaning is not part of our task, so nobody should help D. You should ask the elderly visitors to clean it 6. —I made a mistake when reading aloud. The others are laughing, and I do not want to read anymore. —______. Everyone needs encouragement when practising. A. Laughing is useful because it makes the class active B. You should stop reading because you are not good enough C. Let us try again, and the others should listen respectfully D. The story is too easy, so mistakes do not matter 7. —The printed activity map gives the wrong room number for the health lecture. What should we do? —______. Otherwise, more visitors may go to the wrong place. A. Hide the maps so nobody knows the mistake B. Report it to the organizer and help visitors with the correct room number C. Tell visitors to find the room by themselves D. Change only your own map and keep silent 8. —Visitors praised us today, so we have finished our work and do not need to review it. —______. Praise is encouraging, but feedback can help us serve better next time. A. Praise means there is no need to review anything B. We should still read the feedback and find what can be improved C. Feedback forms are only for teachers, not for volunteers D. We can leave before returning the borrowed materials 9. —A visitor asks whether this service will be available next Sunday, but I am not completely sure. —______. It is better to check before giving an answer. A. Let me check with the community worker for you B. I will give you any answer so the line moves faster C. You should already know the answer before coming here D. I cannot help you because I am only a student 10. —How can we make the next volunteer service warmer and more orderly? —______. These preparations can help visitors get clear support more quickly. A. We can speak faster so visitors have no time to ask questions B. We can prepare clearer signs, assign roles earlier and record common questions C. We should reduce all communication to avoid mistakes D. We can let only one student handle every service point 二、补全对话（共5小题；每小题4分，满分20分） 请先阅读方框中的A—G选项，再根据对话内容从方框中选出能填入空白处的最佳选项。选项中有两项为多余项。 A. Have you read the notice? B. Do not worry. You can ask the teacher for help. C. That will make your report more useful. D. We should also learn some service rules first. E. How should we talk with them? F. I want to buy a new phone. G. The classroom is on the second floor. A: Hi, Lin Tao. Our class will visit the community center this Saturday. ___11___ B: Yes, I have. What should we prepare? A: We need to bring notebooks and wear school uniforms. ___12___ B: Good idea. What will we do there? A: We will help guide visitors and teach some elderly people to use smartphones. B: Sounds meaningful. ___13___ A: We should be patient and speak slowly. B: I see. What if someone asks a question I cannot answer? A: ___14___ The teacher will help us. B: OK. I will also write down what I learn after the activity. A: Great. ___15___ 三、阅读理解（共10小题；每小题5分，满分50分） A Before the volunteer day, students in Class 2 received a task list from the community center. Some students would guide visitors at the gate. Some would help children read picture books. Others would teach elderly people how to use mobile payment safely. To prepare for the work, the teacher asked the class to study a service map, practise simple greetings and remember the phone number of the community office. She reminded everyone that volunteer service was not just about doing tasks quickly. It was about noticing real needs and offering help in a respectful way. During the activity, Wang Min met an elderly man who could not find the health lecture room. Instead of simply pointing to the building, Wang Min walked with him to the door, checked whether he needed a seat and told him where to get hot water. At the children’s reading corner, two students found that a little boy was too shy to read aloud. They sat beside him, read the first page slowly and encouraged him to try the next sentence. At the smartphone service desk, another group used large cards to show each step of mobile payment. They also reminded the elderly not to share passwords with strangers. When a visitor complained that the waiting line was long, the students quickly added chairs and guided people to a quieter area. After lunch, they cleaned the tables, returned borrowed books and checked the lost-and-found box. They also wrote down the problems they noticed, such as unclear signs and crowded desks, so the next team could prepare better. Later, Wang Min wrote in her report that good service begins with careful observation and patient communication. The teacher agreed and said that a small act could make public service warmer. 16. What did Class 2 receive before the volunteer day? A. A task list. B. A sports ticket. C. A cooking book. D. A travel map. 17. What did the teacher ask the class to remember? A. The price of books. B. The phone number of the community office. C. The names of all visitors. D. The history of the building. 18. What did the teacher emphasize about volunteer service? A. It should avoid communication. B. It is only about speed. C. It should notice real needs and show respect. D. It should be done without preparation. 19. How did Wang Min help the elderly man? A. She asked him to read a map alone. B. She gave him a phone password. C. She told him to wait outside. D. She walked with him and checked his needs. 20. What can we learn from the passage? A. Small and patient service can make public service warmer. B. Children should not read picture books. C. Volunteers need not prepare before service. D. Mobile payment is unsafe in every situation. B After the activity, the community center collected feedback from visitors and volunteers. Most people were satisfied with the students’ service. However, some visitors said the signs were not clear enough, and a few elderly people hoped the instructions for smartphone use could be printed in larger letters. One parent also suggested that the children’s reading corner should have shorter stories for younger kids. The students did not feel unhappy about these comments. Instead, they discussed them carefully in groups and wrote down what could be improved. In the next service, they changed the signs, prepared larger instruction cards and arranged two students at each service point. They also put picture books into different boxes according to age. Before offering help, each volunteer learned to introduce himself or herself first, because a friendly introduction could make visitors feel safe. The class monitor designed a simple feedback form with three questions: Was the service clear? Was the helper polite? What could be better next time? At the end of the day, the students read the forms together. They found that many small details, such as speaking slowly and pointing to the right shelf, could change visitors’ feelings. Some students suggested recording common questions so that new volunteers could learn from them. The monitor also proposed a short training meeting before every service day, because new volunteers needed to understand both the tasks and the reasons behind them. Their teacher said feedback was valuable because it helped students improve their service instead of only feeling proud of praise. Through this process, the students understood that good service is not finished when an activity ends. It continues when people listen, reflect and make changes. 21. What did some visitors think of the signs? A. They were too heavy. B. They were not clear enough. C. They were made of glass. D. They were unnecessary in all places. 22. What did one parent suggest? A. Students should cancel the reading corner. B. Children should bring their own chairs. C. The center should close earlier. D. Younger kids needed shorter stories. 23. How did the students treat the feedback? A. They threw it away. B. They laughed at it. C. They discussed it carefully. D. They kept it secret from teachers. 24. What did students do before offering help next time? A. They learned to introduce themselves first. B. They asked visitors to fill in forms first. C. They removed all signs. D. They stopped guiding visitors. 25. Why was feedback valuable according to the teacher? A. It was only praise. B. It replaced all service rules. C. It made students ignore problems. D. It helped students improve their service. 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $ 编写说明：本卷依据规划表第4卷设计，为任务混合训练卷，围绕“志愿服务任务链”组织情景交际、补全对话和阅读理解。情景交际题已提升语境复杂度和干扰项干扰性；全卷共25小题，满分100分，预计42—45分钟完成。 【2027年新考纲】江苏省（职教高考）《英语45分钟训练卷》 第4卷 任务混合训练（一）：志愿服务任务链 考试时间：45分钟 满分：100分 班级______姓名______学号______成绩______ 一、情景交际（共10小题；每小题3分，满分30分） 读下列较完整的服务情境对话，从A、B、C、D四个选项中选出最佳答案。每题答案解析紧跟在对应题目之后。 1. —I registered online for the community service, but my name is not on the list, and several people are waiting behind me. —______. Let me also guide the next visitor to another line so the entrance will not become crowded. A. Let me check your registration information again B. You must have made a mistake, so please leave now C. The list is too long, and I do not want to read it D. Online registration is always more convenient than paper forms 【答案】A 【详解】对方说明“已线上报名但名单中查不到”，且后面还有人排队，空格后又说要把下一位访客引到另一队，说明答语应先帮助核实信息。A项“让我再核对一下你的报名信息”与后文分流排队人群衔接自然，既解决问题又维护秩序；B项责怪访客，C项拒绝服务，D项只是评价线上报名，均不符合语境。故选A。 2. —Could you help me set up mobile payment? I am worried that other people may see my password. —______. I will stand aside and explain each step, but you should enter the password by yourself. A. You can tell me the password, and I will remember it for you B. Do not worry about safety because all phones are the same C. Please enter the password by yourself D. It is better not to use any phone in public places 【答案】C 【详解】题干围绕“设置移动支付”和“密码是否会被别人看到”展开，空格后说明志愿者会站在旁边解释步骤，但密码应由老人自己输入。C项正好强调“请您自己输入密码”，体现信息安全和服务边界；A项要求告知密码，B项忽视安全，D项直接否定手机使用，都不恰当。故选C。 3. —The children are reading quietly. If we take photos now, our report may look more attractive. —______. We should protect their privacy while recording the activity. A. Take as many photos as possible before anyone notices B. We should ask for permission first and avoid showing children’s faces if not allowed C. Photos are more important than the children’s feelings D. We can post the pictures online without asking parents 【答案】B 【详解】前句提出为了报告效果给儿童拍照，后句强调保护隐私，因此答语应体现先征得同意、保护儿童肖像的意识。B项兼顾活动记录和隐私保护，符合志愿服务规范；A、C、D都把照片效果置于被服务对象权益之上。故选B。 4. —The service desk is crowded, and no one is helping us in order. —______. We will also add signs so visitors can know where to wait. A. That is not our problem because many visitors came today B. Please stop complaining and wait quietly C. You can come back next month if you do not like it D. Sorry for the wait. We will guide people by number 【答案】D 【详解】访客投诉“拥挤、无人按顺序帮助”，空格后又说要增加标识，因此答语应先道歉并提出按号引导。D项包含道歉和秩序管理，能回应投诉并承接后文；A、B语气生硬，C让访客离开，均不符合服务场景。故选D。 5. —Could your group stay ten more minutes to help clean the reading corner? —______. Our bus will leave soon, so we need to make a safe arrangement first. A. We can ignore the bus and stay here all night B. Let us check with our teacher first and see whether two students can stay safely C. Cleaning is not part of our task, so nobody should help D. You should ask the elderly visitors to clean it 【答案】B 【详解】社区工作人员希望学生延长服务，但志愿者说明公交即将离开，空格后强调要先做安全安排。B项提出先询问老师并确认是否能安全留下两名学生，既愿意配合又不擅自决定，符合校园活动安全要求。故选B。 6. —I made a mistake when reading aloud. The others are laughing, and I do not want to read anymore. —______. Everyone needs encouragement when practising. A. Laughing is useful because it makes the class active B. You should stop reading because you are not good enough C. Let us try again, and the others should listen respectfully D. The story is too easy, so mistakes do not matter 【答案】C 【详解】对话中孩子因读错而退缩，其他孩子还在笑，空格后说练习时每个人都需要鼓励，因此答语应同时鼓励孩子并提醒同伴尊重倾听。C项符合这一交际目的；A纵容嘲笑，B打击孩子，D没有解决情绪问题。故选C。 7. —The printed activity map gives the wrong room number for the health lecture. What should we do? —______. Otherwise, more visitors may go to the wrong place. A. Hide the maps so nobody knows the mistake B. Report it to the organizer and help visitors with the correct room number C. Tell visitors to find the room by themselves D. Change only your own map and keep silent 【答案】B 【详解】活动地图房间号错误会导致更多访客走错地方，后句“Otherwise...”说明要及时纠正。B项要求向组织者报告并帮助访客获得正确房间号，符合发现问题后的处理流程；A、C、D都有隐瞒或推卸问题。故选B。 8. —Visitors praised us today, so we have finished our work and do not need to review it. —______. Praise is encouraging, but feedback can help us serve better next time. A. Praise means there is no need to review anything B. We should still read the feedback and find what can be improved C. Feedback forms are only for teachers, not for volunteers D. We can leave before returning the borrowed materials 【答案】B 【详解】第一句话把“受到表扬”误认为“不需要复盘”，后句指出反馈能帮助下次服务更好，因此答语应强调继续阅读反馈并改进。B项与后文逻辑一致；A忽视改进，C缩小反馈对象，D忽略归还物品等收尾工作。故选B。 9. —A visitor asks whether this service will be available next Sunday, but I am not completely sure. —______. It is better to check before giving an answer. A. Let me check with the community worker for you B. I will give you any answer so the line moves faster C. You should already know the answer before coming here D. I cannot help you because I am only a student 【答案】A 【详解】志愿者不确定服务时间时，应先核实再回答，避免误导访客。A项“让我向社区工作人员确认”既诚实又负责，并与后句“给出答案前最好先核对”一致；B随意回答，C责备访客，D直接拒绝帮助。故选A。 10. —How can we make the next volunteer service warmer and more orderly? —______. These preparations can help visitors get clear support more quickly. A. We can speak faster so visitors have no time to ask questions B. We can prepare clearer signs, assign roles earlier and record common questions C. We should reduce all communication to avoid mistakes D. We can let only one student handle every service point 【答案】B 【详解】问题询问如何让下次服务“更温暖、更有序”，后句提到准备工作能帮助访客更快获得清楚支持。B项从标识、分工和常见问题记录三方面提出具体做法，最符合总结改进语境；其他选项会降低服务质量。故选B。 二、补全对话（共5小题；每小题4分，满分20分） 请先阅读方框中的A—G选项，再根据对话内容从方框中选出能填入空白处的最佳选项。选项中有两项为多余项。 A. Have you read the notice? B. Do not worry. You can ask the teacher for help. C. That will make your report more useful. D. We should also learn some service rules first. E. How should we talk with them? F. I want to buy a new phone. G. The classroom is on the second floor. A: Hi, Lin Tao. Our class will visit the community center this Saturday. ___11___ B: Yes, I have. What should we prepare? A: We need to bring notebooks and wear school uniforms. ___12___ B: Good idea. What will we do there? A: We will help guide visitors and teach some elderly people to use smartphones. B: Sounds meaningful. ___13___ A: We should be patient and speak slowly. B: I see. What if someone asks a question I cannot answer? A: ___14___ The teacher will help us. B: OK. I will also write down what I learn after the activity. A: Great. ___15___ 【答案】11. A 12. D 13. E 14. B 15. C 【详解】 11. 下文回答Yes, I have，说明此处应为Have you...?问句。 12. 前文谈准备事项，后文Good idea承接“先学习服务规则”的建议。 13. 下文回答应耐心、慢速说话，说明此处询问如何交流。 14. 对“不知道如何回答”的担忧，应建议向老师求助。 15. 上文提到活动后记录收获，C项说明这样能让报告更有用。 三、阅读理解（共10小题；每小题5分，满分50分） A Before the volunteer day, students in Class 2 received a task list from the community center. Some students would guide visitors at the gate. Some would help children read picture books. Others would teach elderly people how to use mobile payment safely. To prepare for the work, the teacher asked the class to study a service map, practise simple greetings and remember the phone number of the community office. She reminded everyone that volunteer service was not just about doing tasks quickly. It was about noticing real needs and offering help in a respectful way. During the activity, Wang Min met an elderly man who could not find the health lecture room. Instead of simply pointing to the building, Wang Min walked with him to the door, checked whether he needed a seat and told him where to get hot water. At the children’s reading corner, two students found that a little boy was too shy to read aloud. They sat beside him, read the first page slowly and encouraged him to try the next sentence. At the smartphone service desk, another group used large cards to show each step of mobile payment. They also reminded the elderly not to share passwords with strangers. When a visitor complained that the waiting line was long, the students quickly added chairs and guided people to a quieter area. After lunch, they cleaned the tables, returned borrowed books and checked the lost-and-found box. They also wrote down the problems they noticed, such as unclear signs and crowded desks, so the next team could prepare better. Later, Wang Min wrote in her report that good service begins with careful observation and patient communication. The teacher agreed and said that a small act could make public service warmer. 16. What did Class 2 receive before the volunteer day? A. A task list. B. A sports ticket. C. A cooking book. D. A travel map. 17. What did the teacher ask the class to remember? A. The price of books. B. The phone number of the community office. C. The names of all visitors. D. The history of the building. 18. What did the teacher emphasize about volunteer service? A. It should avoid communication. B. It is only about speed. C. It should notice real needs and show respect. D. It should be done without preparation. 19. How did Wang Min help the elderly man? A. She asked him to read a map alone. B. She gave him a phone password. C. She told him to wait outside. D. She walked with him and checked his needs. 20. What can we learn from the passage? A. Small and patient service can make public service warmer. B. Children should not read picture books. C. Volunteers need not prepare before service. D. Mobile payment is unsafe in every situation. 【答案】16. A 17. B 18. C 19. D 20. A 【导语】本文介绍二班学生参加社区志愿服务前的准备和活动中的具体做法。 【详解】 16. 题干询问志愿服务前二班收到了什么。文章第一段首句明确写到“students in Class 2 received a task list from the community center”，说明他们收到的是社区中心给出的任务清单，而不是运动票、烹饪书或旅行地图。故选A。 17. 题干问老师要求学生记住什么。第一段中“To prepare for the work...”后列出准备事项，其中包括“remember the phone number of the community office”，这是直接定位信息。A项书价、C项所有访客姓名、D项建筑历史均未提及。故选B。 18. 题干考查老师强调的志愿服务理念。第一段最后两句指出志愿服务“不只是快速完成任务”，而是“noticing real needs and offering help in a respectful way”，即关注真实需求并尊重地提供帮助。C项概括准确，其他选项偏离原文。故选C。 19. 题干问王敏怎样帮助找不到健康讲座室的老人。第二段写她没有简单指路，而是“walked with him to the door, checked whether he needed a seat and told him where to get hot water”，说明她亲自陪同并继续确认需求。D项符合细节。故选D。 20. 题干考查文章主旨。文章从服务前准备写到活动中陪同老人、鼓励儿童、指导老人安全使用手机等细节，最后老师总结“a small act could make public service warmer”。A项能概括“细心观察和耐心沟通让服务更温暖”的中心，故选A。 B After the activity, the community center collected feedback from visitors and volunteers. Most people were satisfied with the students’ service. However, some visitors said the signs were not clear enough, and a few elderly people hoped the instructions for smartphone use could be printed in larger letters. One parent also suggested that the children’s reading corner should have shorter stories for younger kids. The students did not feel unhappy about these comments. Instead, they discussed them carefully in groups and wrote down what could be improved. In the next service, they changed the signs, prepared larger instruction cards and arranged two students at each service point. They also put picture books into different boxes according to age. Before offering help, each volunteer learned to introduce himself or herself first, because a friendly introduction could make visitors feel safe. The class monitor designed a simple feedback form with three questions: Was the service clear? Was the helper polite? What could be better next time? At the end of the day, the students read the forms together. They found that many small details, such as speaking slowly and pointing to the right shelf, could change visitors’ feelings. Some students suggested recording common questions so that new volunteers could learn from them. The monitor also proposed a short training meeting before every service day, because new volunteers needed to understand both the tasks and the reasons behind them. Their teacher said feedback was valuable because it helped students improve their service instead of only feeling proud of praise. Through this process, the students understood that good service is not finished when an activity ends. It continues when people listen, reflect and make changes. 21. What did some visitors think of the signs? A. They were too heavy. B. They were not clear enough. C. They were made of glass. D. They were unnecessary in all places. 22. What did one parent suggest? A. Students should cancel the reading corner. B. Children should bring their own chairs. C. The center should close earlier. D. Younger kids needed shorter stories. 23. How did the students treat the feedback? A. They threw it away. B. They laughed at it. C. They discussed it carefully. D. They kept it secret from teachers. 24. What did students do before offering help next time? A. They learned to introduce themselves first. B. They asked visitors to fill in forms first. C. They removed all signs. D. They stopped guiding visitors. 25. Why was feedback valuable according to the teacher? A. It was only praise. B. It replaced all service rules. C. It made students ignore problems. D. It helped students improve their service. 【答案】21. B 22. D 23. C 24. A 25. D 【导语】本文讲述社区志愿服务后的反馈收集与改进过程。 【详解】 21. 题干询问部分访客对标识的看法。第一段明确写到“some visitors said the signs were not clear enough”，说明问题在于标识不够清楚，而不是太重、由玻璃制成或完全没有必要。故选B。 22. 题干问一位家长提出了什么建议。第一段最后写到“One parent also suggested that the children’s reading corner should have shorter stories for younger kids.”，说明家长希望为年龄较小的孩子准备更短的故事。D项与原文一致。故选D。 23. 题干考查学生面对意见的态度。原文说学生“did not feel unhappy”，而是“discussed them carefully in groups and wrote down what could be improved”，说明他们认真讨论反馈并记录改进点。C项符合这一处理方式。故选C。 24. 题干问下次服务前每位志愿者学习做什么。第二段写到“Before offering help, each volunteer learned to introduce himself or herself first”，原因是友好的自我介绍能让访客感到安全。A项直接对应原文。故选A。 25. 题干考查反馈的作用。文章末尾老师指出反馈有价值，因为它帮助学生“improve their service instead of only feeling proud of praise”，并进一步说明好服务会在倾听、反思和改变中延续。D项“反馈帮助改进服务”最能概括主旨。故选D。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $