第9卷 交际应用（生活服务）-【对标新考纲】2027年重庆市（高职分类考试）《英语考纲百套卷》（原卷版+解析版）

**基本信息** 聚焦生活服务场景，通过8个典型交际情境的补全对话训练，系统构建中职英语实用交际用语体系，强化语言应用能力。 **专项设计** |模块|题量/典例|题型特征|知识逻辑| |----|-----------|----------|----------| |生活服务|8模块40题（含银行开户、寄包裹等）|补全对话，考查情境化交际用语选择|覆盖日常高频服务场景，形成生活服务类交际用语知识网络，提升语言理解与表达能力|

编写说明：【对标新考纲】2027年重庆市（高职分类考试）《英语考纲百套卷》，由85份专项训练卷与15份综合模拟卷组成。试卷通过具象化拆解核心考点、搭建系统知识网络、场景化训练强调知识应用，从而做到降低学习门槛、巩固知识体系、强化实战能力，全方位适配学生备考需求。 本试卷是【对标新考纲】2027年重庆市（高职分类考试）《英语考纲百套卷》的第9卷，为交际应用专项训练卷，重点题型考查生活服务。 【对标新考纲】2027年重庆市（高职分类考试）《英语考纲百套卷》 第9卷 交际应用 生活服务 考试时间：60分钟 满分：100分 班级 姓名 学号 成绩 (1) A: Good morning. How can I help you today? B: ______1______ I need somewhere to save my part-time job earnings. A: Certainly. Do you have your ID card with you? B: ______2______ Here it is. A: Great. Please fill in this application form. You'll also need to set a password. B: ______3_____ I've never done this before. A: Don't worry. Just choose a six-digit number that's easy for you to remember. B: OK. ______4______ A: Yes, you need to deposit at least 10 yuan to activate the account. B: That's fine. _____5_______ A: Here's your bank card. Your account is now active. Have a nice day! A.Could you tell me the procedure? B.Yes, I have it right here. C.Do I need to put any money in today? D.I'd like to open a savings account. E.How much interest can I get? F.I'll deposit 100 yuan then. G.I need to change some money. (2) A: Hello. _____6_______ I need to send this package to my friend in Shanghai. B: Sure. Let me weigh it first. It's 2.5 kilograms. A: ______7______ B: It depends on the shipping method. Regular post will take about 5 days and cost 30 yuan. A: ______8______ B: Yes, we have express shipping. It will arrive in 2 days but costs 60 yuan. A: _____9_______ B: Please fill in this form with your friend's address and phone number. A: OK. _____10_______ B: No, the box is included in the price. You just need to pay for the postage. A.How much will it cost? B.Is there a faster way to send it? C.I'd like to send a parcel, please. D.Do I need to pay for the box? E.I'll take the regular post then. F.How long will it take to arrive? G.Do you have any packing materials? (3) A: Good evening. Welcome to Sunshine Hotel. _____11_______ B: Yes, I have a reservation under the name of Li Wei. A: ______12______ Just a moment. Yes, here it is. You've booked a single room for two nights. B: _____13_______ A: It's 268 yuan per night, including breakfast. B: That sounds reasonable. _____14_______ A: Yes, we have free Wi-Fi and a 24-hour gym. The gym is on the second floor. B:______15______ A: Room 508. Here's your room card. Enjoy your stay! A.What about the facilities? B.Can I have your name, please? C.Could you tell me the room number? D.How much is the room per night? E.Do you have a reservation? F.What time is breakfast served? G.Could you show me to my room? (4) A: Good evening. Welcome to our restaurant. _____16_______ B: Yes, a table for two, please. A: ______17______ B: Great. Could we have the menu, please? A: _____18_______ I'll be back to take your order in a few minutes. (After a few minutes) A: Are you ready to order? B: Yes. ______19______ A: Would you like anything to drink with that? B: _______20_____ Just some water, please. A: OK. Your food will be ready shortly. A.Do you have a reservation? B.I'd like a cup of coffee. C.This way, please. D.We'll have the fried rice and the chicken soup. E.I'll have the beef noodles. F.Here you are. G.No, thank you. (5) A: Excuse me. ______21______ I can't seem to find it. B: Salt? It's on Aisle 3, next to the cooking oil. A: ______22______ B: You're welcome. Are you looking for anything else? A: ______23______ I also need some apples and bananas. B: The fruits are in the fresh produce section at the front of the store. A: _______24_____ B: Yes, you can pay at the self-checkout machines. They're very easy to use. A: ______25______ Let me go and get my items now. B: Have a nice shopping trip! A.Could you tell me where the salt is? B.I'm glad to hear that. C.Yes, I do. D.Thank you for your help. E.Is there a quicker way to pay? F.Could you show me the way? G.That's very helpful. (6) A: Good morning. _______26_____ B: I've had a terrible headache for the past three days. I also feel a bit dizzy. A: I see. _____27_______ B: No, I haven't. I thought it would go away by itself. A: Let me take your temperature. It's 37.8°C. You have a slight fever. B: ______28______ A: Don't worry. It's probably just a bad cold. I'll prescribe some medicine for you. B: _____29_______ A: Take this medicine three times a day after meals. And get plenty of rest. B: ______30______ A: You should start feeling better in two or three days. If not, come back to see me. A.That's a relief. B.What seems to be the problem? C.Is it serious? D.What should I do? E.Have you taken any medicine? F.When will I feel better? G.How can I avoid getting sick? (7) A: Excuse me. _____31_______ B: Sure. You can check out up to 5 books at a time. A: ______32______ B: The loan period is two weeks. But you can renew them if you need more time. A: ______33______ B: You can renew them online through our library website or come to the front desk. A: ______34______ B: Yes, you can search for books using our computer system. It's over there. A: _____35_______ A.That's good to know. B.Could you tell me the borrowing rules? C.How long can I keep the books? D.How do I renew them? E.Can I use the library computer? F.Is there a late fee? G.Can I search for books here? (8) A: Good afternoon. Welcome to our salon. ______36______ B: I'd like a haircut, please. Nothing too fancy. A: _____37_______ B: Just a trim. I want to keep it short and clean. A: How about this style? It's simple and suits most face shapes. B: _____38_______ Could you show me a picture of it? A: Sure. Here you go. This is the style. B: ______39______ A: About 30 minutes. Would you like a wash first? B: ______40______ I've just washed my hair this morning. A: OK. Let's get started then. Please take a seat. A.What can I do for you? B.How long will it take? C.That looks nice. D.What kind of style do you want? E.No, thanks. F.Yes, please. G.That's a bit too long for me. 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $ 编写说明：【对标新考纲】2027年重庆市（高职分类考试）《英语考纲百套卷》，由85份专项训练卷与15份综合模拟卷组成。试卷通过具象化拆解核心考点、搭建系统知识网络、场景化训练强调知识应用，从而做到降低学习门槛、巩固知识体系、强化实战能力，全方位适配学生备考需求。 本试卷是【对标新考纲】2027年重庆市（高职分类考试）《英语考纲百套卷》的第9卷，为交际应用专项训练卷，重点题型考查生活服务。 【对标新考纲】2027年重庆市（高职分类考试）《英语考纲百套卷》 第9卷 交际应用 生活服务 考试时间：60分钟 满分：100分 班级 姓名 学号 成绩 (1) A: Good morning. How can I help you today? B: ______1______ I need somewhere to save my part-time job earnings. A: Certainly. Do you have your ID card with you? B: ______2______ Here it is. A: Great. Please fill in this application form. You'll also need to set a password. B: ______3_____ I've never done this before. A: Don't worry. Just choose a six-digit number that's easy for you to remember. B: OK. ______4______ A: Yes, you need to deposit at least 10 yuan to activate the account. B: That's fine. _____5_______ A: Here's your bank card. Your account is now active. Have a nice day! A.Could you tell me the procedure? B.Yes, I have it right here. C.Do I need to put any money in today? D.I'd like to open a savings account. E.How much interest can I get? F.I'll deposit 100 yuan then. G.I need to change some money. 【答案】 1.D 考点分类：生活服务 解析：在银行办理业务。上句问"今天有什么可以帮您？"，D"我想开一个储蓄账户"直接说明来意，与下文"存兼职收入"相呼应。G"换钱"与开账户无关.。 2.B 考点分类：生活服务 解析：办理业务时需要出示证件。上句问"带身份证了吗？"，B"是的，我带着呢"是恰当回答，下文"给你"进一步确认。 3.A 考点分类：生活服务 解析：填写表单与设置密码。前句提到设置密码，A"你能告诉我流程吗？"与下文"没关系，选个六位数字"构成问答，体现客户首次办理的生疏。B"是的，我带了"已用于第2空，不会重复。 4.C 考点分类：生活服务 解析：核实是否需存款。下句回答"至少存10元激活账户"，上句应问是否需要存钱。C"我今天需要存钱吗？"与下文形成问答。E"多少利息"在开户之初提问不恰当。 5.F 考点分类：生活服务 解析：确认办理事项。得知最低存款要求后，应表示存款金额。F"那我就存100元"与上文形成自然的办理延续。 (2) A: Hello. _____6_______ I need to send this package to my friend in Shanghai. B: Sure. Let me weigh it first. It's 2.5 kilograms. A: ______7______ B: It depends on the shipping method. Regular post will take about 5 days and cost 30 yuan. A: ______8______ B: Yes, we have express shipping. It will arrive in 2 days but costs 60 yuan. A: _____9_______ B: Please fill in this form with your friend's address and phone number. A: OK. _____10_______ B: No, the box is included in the price. You just need to pay for the postage. A.How much will it cost? B.Is there a faster way to send it? C.I'd like to send a parcel, please. D.Do I need to pay for the box? E.I'll take the regular post then. F.How long will it take to arrive? G.Do you have any packing materials? 【答案】 6.C 考点分类：生活服务 解析：在邮局寄包裹。对话开头应说明来意，C"我想寄一个包裹"与下文"寄给上海的朋友"自然衔接。B"有更快的方式吗"在价格、时效等信息还未知的情况下提出，为时过早。 7.A 考点分类：生活服务 解析：咨询邮寄费用。上句得知包裹重量，A"多少钱？"自然引导出下句的回答——"取决于邮寄方式"。D"需要付箱子的钱吗"在还未确定要寄哪种方式前问箱子，过早。 8.B 考点分类：生活服务 解析：询问是否有更快的方式。得知普通邮寄需5天，B"有更快的方式吗？"与下句"有快递"构成问答。E"我选普通邮寄"与下文的"有快递"矛盾——先了解了更快方式才能做出选择。 9.F 考点分类：生活服务 解析：询问到达时间。得知快递价格后，应询问快递的到达时间以作比较。F"要多久能到？"但回答时店员先提示填表，在对话的紧凑推进下，选项后的"OK"（回答填表）可以独立成句，该空宜填从价格自然过渡到最终办理的决定句。 注：第4空参考答案依对话逻辑应为填表前的过渡环节，考生需从衔接顺畅度选择最合理项。本题较灵活。 10.D 考点分类：生活服务 解析：确认是否需付包装费。准备填表后询问费用细节，D"我需要付箱子的钱吗？"与下句"不，盒子包含在价格里"形成问答。E已在上面排除。 (3) A: Good evening. Welcome to Sunshine Hotel. _____11_______ B: Yes, I have a reservation under the name of Li Wei. A: ______12______ Just a moment. Yes, here it is. You've booked a single room for two nights. B: _____13_______ A: It's 268 yuan per night, including breakfast. B: That sounds reasonable. _____14_______ A: Yes, we have free Wi-Fi and a 24-hour gym. The gym is on the second floor. B:______15______ A: Room 508. Here's your room card. Enjoy your stay! A.What about the facilities? B.Can I have your name, please? C.Could you tell me the room number? D.How much is the room per night? E.Do you have a reservation? F.What time is breakfast served? G.Could you show me to my room? 【答案】 11.E 考点分类：生活服务 解析：在酒店前台办理入住。上句是礼貌问候，E"您有预订吗？"与下文"有预订，用李伟的名字"形成问答。B"能告诉我您的名字吗？"和E都是可能的开场，但下文直接确认预订信息，E更准确。 12.B 考点分类：生活服务 解析：确认客户信息。上句已报姓名，前台应进一步确认。B"能告诉我您的名字吗？"与下文"等一下，找到了"形成搜索确认的动作。 13.D 考点分类：生活服务 解析：咨询房价。前台确认了房型后，客户自然询问价格。D"每晚多少钱？"与下文的"268元"形成问答。A"设施怎么样？"在还不知道价格的情况下询问，语序不够自然。 14.A 考点分类：生活服务 解析：咨询酒店设施。得知价格后，A"设施怎么样？"与下文的"有免费Wi-Fi和24小时健身房"构成问答。F"早餐几点"虽然也是合理提问，但下文的回答涵盖了多种设施，A更全面。 15.C 考点分类：生活服务 解析：办理入住尾声。前台已介绍完设施后，C"能告诉我房间号吗？"与下文"508"形成自然的收尾问答。G"能带我去房间吗？"高档酒店可提供此项服务，但下文的回答是房间号而非"稍等，我带您去"，因此C更匹配。 (4) A: Good evening. Welcome to our restaurant. _____16_______ B: Yes, a table for two, please. A: ______17______ B: Great. Could we have the menu, please? A: _____18_______ I'll be back to take your order in a few minutes. (After a few minutes) A: Are you ready to order? B: Yes. ______19______ A: Would you like anything to drink with that? B: _______20_____ Just some water, please. A: OK. Your food will be ready shortly. A.Do you have a reservation? B.I'd like a cup of coffee. C.This way, please. D.We'll have the fried rice and the chicken soup. E.I'll have the beef noodles. F.Here you are. G.No, thank you. 【答案】 16.A 考点分类：生活服务 解析：在餐厅门口。上句是问候，A"有预订吗？"与下文的"是的，两位"构成问答。C"这边请"应发生在确认预订信息之后，应在第2空。 17.C 考点分类：生活服务 解析：带领客人入座。确认预订后服务员引导入座，C"这边请"与下文客户要菜单形成自然衔接。A"有预订吗"不能出现在这里。 18.F 考点分类：生活服务 解析：递送菜单。客户要菜单后，服务员应递上。F"给您"与下文"我几分钟后回来点菜"形成动作衔接。C"这边请"已经用于第2空。 19.D 考点分类：生活服务 解析：点菜。上句"可以点餐了吗"，D"我们要炒饭和鸡汤"是恰当的点餐回应。B"我要牛肉面"也是点餐，但下文的"with that"（和那一起）意味着点的不是单一食物，B"咖啡"与"with that"的搭配不如D自然。 20.G 考点分类：生活服务 解析：选择饮料。上句问"需要什么喝的"，G"不，谢谢，只要水"表明不需要其他饮料，与下文的"只要水"形成自然的拒绝与补充说明。E"我要一杯咖啡"与"只要水"矛盾。 (5) A: Excuse me. ______21______ I can't seem to find it. B: Salt? It's on Aisle 3, next to the cooking oil. A: ______22______ B: You're welcome. Are you looking for anything else? A: ______23______ I also need some apples and bananas. B: The fruits are in the fresh produce section at the front of the store. A: _______24_____ B: Yes, you can pay at the self-checkout machines. They're very easy to use. A: ______25______ Let me go and get my items now. B: Have a nice shopping trip! A.Could you tell me where the salt is? B.I'm glad to hear that. C.Yes, I do. D.Thank you for your help. E.Is there a quicker way to pay? F.Could you show me the way? G.That's very helpful. 【答案】 21.A 考点分类：生活服务 解析：在超市寻找商品。A"你能告诉我盐在哪里吗？"与下文"盐？在第三通道"形成问答。F"能带我去吗？"在超市寻物场景中，先问位置再决定是否带路更为自然；另外下文的回答是位置信息而非行动指引，故A更贴切。 22.D 考点分类：生活服务 解析：得到帮助后道谢。得到盐的位置信息后应道谢，D"谢谢你的帮助"与下文"不客气"形成礼貌回应。 23.C 考点分类：生活服务 解析：继续购买。上句问"还找别的吗"，C"是的，还需要苹果和香蕉"与下文"水果在生鲜区"形成问答。B"听到这个很高兴"无法衔接下文的商品询问。 24.E 考点分类：生活服务 解析：咨询结账方式。得知水果位置后，E"有更快的支付方式吗？"与下文"可以用自助结账机"形成问答。F"能带我去吗"在此处不如E合适，因为下文的回答重点是支付方式而非路线。 25.G 考点分类：生活服务 解析：结束购物咨询。得到支付信息后，G"那很有帮助"与下文"现在去拿东西"形成自然的收尾。D已用于第2空。 (6) A: Good morning. _______26_____ B: I've had a terrible headache for the past three days. I also feel a bit dizzy. A: I see. _____27_______ B: No, I haven't. I thought it would go away by itself. A: Let me take your temperature. It's 37.8°C. You have a slight fever. B: ______28______ A: Don't worry. It's probably just a bad cold. I'll prescribe some medicine for you. B: _____29_______ A: Take this medicine three times a day after meals. And get plenty of rest. B: ______30______ A: You should start feeling better in two or three days. If not, come back to see me. A.That's a relief. B.What seems to be the problem? C.Is it serious? D.What should I do? E.Have you taken any medicine? F.When will I feel better? G.How can I avoid getting sick? 【答案】 26.B 考点分类：生活服务 解析：在医院看病。医生询问病情，B"哪里不舒服？"与下文的"头疼、头晕"构成问答。A"那让人放心"是知道检查结果后的反应，不能出现在开场。 27.E 考点分类：生活服务 解析：询问就诊历史。上句听到症状，E"你吃过药吗？"与下文的"没有，我以为它会自己好"形成问答。C"严重吗"的答案应是病情的严重程度，而下文是"没吃过药"，两者不匹配。 28.C 考点分类：生活服务 解析：得知检查结果后表示担忧。测得体温后，C"严重吗？"与下文的"别担心，就是重感冒"形成问答。D"该怎么办"可以放在第4空。 29.D 考点分类：生活服务 解析：询问处理建议。医生说要开药后，D"我该怎么做？"与下文的"每天三次，饭后服用"形成问答。F"什么时候好"是治疗后的自然追问，应放在第5空。 30.F 考点分类：生活服务 解析：询问恢复时间。得到用药指导后，F"什么时候会好一些？"与下文的"两三天内好转"形成问答。G"怎么避免生病"与当前已生病的情况不符。 (7) A: Excuse me. _____31_______ B: Sure. You can check out up to 5 books at a time. A: ______32______ B: The loan period is two weeks. But you can renew them if you need more time. A: ______33______ B: You can renew them online through our library website or come to the front desk. A: ______34______ B: Yes, you can search for books using our computer system. It's over there. A: _____35_______ A.That's good to know. B.Could you tell me the borrowing rules? C.How long can I keep the books? D.How do I renew them? E.Can I use the library computer? F.Is there a late fee? G.Can I search for books here? 【答案】 31.B 考点分类：生活服务 解析：在图书馆询问借阅规则。B"能告诉我借书规则吗？"与下文"一次最多借5本"形成问答。A"That's good to know"是获得信息后的回应，应放在对话结尾。 32.C 考点分类：生活服务 解析：询问借书时长。上句已获得借阅数量信息，C"能借多久？"与下文的"两周"形成问答。D"如何续借"需要先知道借期（C）再问续借（D），语序靠后，应在C之后。 33.D 考点分类：生活服务 解析：询问续借方法。上句提到"可以续借"，D"怎么续借？"与下文"线上或前台"形成问答。E"我能用图书馆电脑吗"到第4空才问，第3空刚刚说完续借方式，此时问电脑还太早。 34.G 考点分类：生活服务 解析：询问检索方式。E"我能用电脑吗？"或G"我能在这里查书吗？"都是合理提问。但下句的回答明确指出"用我们的电脑系统查书"，因此G"我能在这里查书吗？"与回答更匹配。E侧重"用电脑"这个行为，而回答侧重"查书"这个功能。 35.A 考点分类：生活服务 解析：结束咨询。获得全部信息后，A"那很好，知道了"表达确认，自然结束对话。D已用于第3空。 (8) A: Good afternoon. Welcome to our salon. ______36______ B: I'd like a haircut, please. Nothing too fancy. A: _____37_______ B: Just a trim. I want to keep it short and clean. A: How about this style? It's simple and suits most face shapes. B: _____38_______ Could you show me a picture of it? A: Sure. Here you go. This is the style. B: ______39______ A: About 30 minutes. Would you like a wash first? B: ______40______ I've just washed my hair this morning. A: OK. Let's get started then. Please take a seat. A.What can I do for you? B.How long will it take? C.That looks nice. D.What kind of style do you want? E.No, thanks. F.Yes, please. G.That's a bit too long for me. 【答案】 36.A 考点分类：生活服务 解析：在理发店。发型师开场询问，A"需要什么服务？"与下文"想剪头发"构成问答。D"想要什么发型"应在得知客户要剪发之后再问，顺序靠后，应放在第2空。 37.D 考点分类：生活服务 解析：询问具体发型要求。客户说要剪发后，D"想要什么发型？"与下文的"简单修剪"构成问答。C"That looks nice"是看到图片后的反应，应放在第3空。 38.C 考点分类：生活服务 解析：表达对建议发型的看法。发型师展示图片后，C"看起来不错"与下文的"能给我看看图片吗"形成递进——先表示感兴趣再要求看参考图。G"对我来说太长了"与下文"给我看看图片"矛盾，因为没看到图片就说太长不合理。 39.B 考点分类：生活服务 解析：询问理发时间。下句回答"大约30分钟"，上句应问时间。B"需要多长时间？"与下文形成问答。E"No, thanks"是回答"要洗头吗"的，应放在第5空。 40.E 考点分类：生活服务 解析：回应洗头提议。上句问"先洗头吗"，E"不用了，谢谢，今早刚洗过"与下文形成自然的拒绝与解释。F"Yes, please"与"今早刚洗过"矛盾。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $