4.2 Corporate Culture（Reading + Writing）-《英语 拓展模块》（高教版第三版）《一课一练》（原卷版+解析版）

**基本信息** 以课前预习与课堂检测为分层框架，通过词汇-短语-句型-语篇的渐进式设计，强化语言能力与学习能力，适配中职英语差异化教学需求。 **分层设计** |层次|知识覆盖|设计特色| |----|----------|----------| |课前预习|核心词汇、短语及难句翻译|聚焦基础记忆与理解，如词汇拼写、短语汉译英| |课堂检测|词汇应用、短语运用及语篇理解|侧重情境应用与语篇分析，如单选考查词汇辨析、阅读判断提升语篇理解|

编写说明：基于中职学生英语基础差异较大、职业场景语言应用需求突出的学情特点，本专辑以高等教育出版社第三版《英语·拓展模块》为蓝本，围绕单元主题、核心词汇、交际功能与语法项目，打造【内蒙古专用】《英语 拓展模块》（高教版第三版）《一课一练》专辑。 本卷为《英语 拓展模块》（高教版第三版）Unit 4 Corporate Culture（Reading + Writing）的课前预习和课堂检测。 《英语 拓展模块》（高教版第三版） Unit 4 Corporate Culture 一课一练（2） Reading + Writing 【课前预习】 一、课文重点词汇 1.______focus v. 关注；聚焦；第三人称单数：focuses；现在分词：focusing 2.______achieve v. 实现；获取；名词：achievement 3.______settle v. 解决；过去式：settled 4.______chain n. 连锁店；复数：chains 5.______parcel n. 包裹；复数：parcels 6.______humble adj. 普通的；比较级：humbler 7.______factor n. 因素；复数：factors 8.______invest v. 投资；名词：investment 二、课文重点短语 1.focus on______ 关注 2.aim to______ 旨在；为了 3.feel at home______ 感到放松、舒适 4.provide the best service______ 提供最好的服务 5.make people’s life more convenient______ 使人们的生活更便利 6.be centered on customers______ 以顾客为中心 7.customer satisfaction______ 顾客满意度 8.up to your expectation______ 达到你的期望 三、课文难句翻译 1.We believe that a company shouldn’t only think about making money. 我们认为，一家公司不应该只想着赚钱。 2.We’d like to develop a long-term business and aim to make people’s life more convenient with our best service. 我们想发展长期业务，并旨在用最好的服务使人们的生活更加便利。 3.Our corporate culture is centered on our customers because we believe that customer satisfaction is our success. 我们的企业文化以顾客为中心，因为我们相信顾客满意就是我们的成功。 【课堂检测】 一、词汇单选（5 题） 1.Our company will ______ on improving customer service this year. A. focus B. settle C. invest D. enrich 【答案】A 【详解】focus on 意为“关注；聚焦”，符合“提升顾客服务”的语境。 2.Fast and safe delivery can make customers’ life more ______. A. humble B. convenient C. relative D. negative 【答案】B 【详解】convenient 意为“便利的”，与“fast and safe delivery”语义一致。 3.The company ______ to provide better products for young customers. A. holds B. feels C. aims D. settles 【答案】C 【详解】aim to do sth. 意为“旨在做某事”。主语为第三人称单数，故用 aims。 4.Customer ______ is very important to a service company. A. construction B. satisfaction C. material D. department 【答案】B 【详解】customer satisfaction 意为“顾客满意度”，是服务型企业的重要目标。 5.The company decided to ______ more money in new technology. A. impress B. describe C. establish D. invest 【答案】D 【详解】invest money in 意为“在……方面投资”。 二、短语填空（5 题） 方框：focus on；aim to；feel at home；provide the best service；be centered on customers 6.The coffee shop keeps open late to make customers ______. 7.This year, our team will ______ product quality and customer experience. 8.A good service company should ______ to every customer. 9.The new training program ______ help employees understand company values. 10.Our corporate culture ______, so we listen to their needs carefully. 【答案】6.feel at home 7.focus on 8.provide the best service 9.aims to 10.is centered on customers 【解析】6.feel at home 表示“感到放松、舒适”；7.focus on 表示“关注”；8.should 后接动词原形；9.program 为第三人称单数，故用 aims to；10.culture 与 center 之间为被动关系，且主语为单数，故用 is centered on。 三、阅读判断 T/F（5 题） A Delivery Company with Clear Values 　　QuickLink is a delivery company in a small city. Its main value is “fast, safe and warm service”. Every morning, the manager reminds the workers that each parcel is not just a box. It may be a birthday gift, a school book or an important business document. 　　To carry out this value, QuickLink gives new workers careful training. They learn how to check addresses, protect parcels and speak politely to customers. When a problem happens, workers must report it quickly and try to settle it in a friendly way. 　　The company also listens to customers’ ideas. If many customers need evening delivery, QuickLink changes its work plan. Because of these efforts, more people choose the company and trust its brand. 11.QuickLink believes each parcel may be important to the customer. 12.New workers do not need any training before they start work. 13.Workers should report problems quickly and solve them politely. 14.The company never changes its work plan for customers. 15.The passage shows that corporate values can influence service quality. 【答案】11.T 12.F 13.T 14.F 15.T 【解析】11.第一段说明包裹可能是重要物品，正确；12.第二段提到新员工接受培训，错误；13.第二段说明出现问题要快速报告并友好解决，正确；14.第三段说明公司会根据顾客需要调整计划，错误；15.全文体现企业价值观会影响服务质量，正确。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $ 编写说明：基于中职学生英语基础差异较大、职业场景语言应用需求突出的学情特点，本专辑以高等教育出版社第三版《英语·拓展模块》为蓝本，围绕单元主题、核心词汇、交际功能与语法项目，打造【内蒙古专用】《英语 拓展模块》（高教版第三版）《一课一练》专辑。 本卷为《英语 拓展模块》（高教版第三版）Unit 4 Corporate Culture（Reading + Writing）的课前预习和课堂检测。 《英语 拓展模块》（高教版第三版） Unit 4 Corporate Culture 一课一练（2） Reading + Writing 【课前预习】 一、课文重点词汇 1.______v. 关注；聚焦；第三人称单数：focuses；现在分词：focusing 2.______v. 实现；获取；名词：achievement 3.______v. 解决；过去式：settled 4.______n. 连锁店；复数：chains 5.______n. 包裹；复数：parcels 6.______adj. 普通的；比较级：humbler 7.______n. 因素；复数：factors 8.______v. 投资；名词：investment 二、课文重点短语 1.focus on______ 2.aim to______ 3.feel at home______ 4.provide the best service______ 5.make people’s life more convenient______ 6.be centered on customers______ 7.customer satisfaction______ 8.up to your expectation______ 三、课文难句翻译 1.We believe that a company shouldn’t only think about making money. 2.We’d like to develop a long-term business and aim to make people’s life more convenient with our best service. 3.Our corporate culture is centered on our customers because we believe that customer satisfaction is our success. 【课堂检测】 一、词汇单选（5 题） 1.Our company will ______ on improving customer service this year. A. focus B. settle C. invest D. enrich 2.Fast and safe delivery can make customers’ life more ______. A. humble B. convenient C. relative D. negative 3.The company ______ to provide better products for young customers. A. holds B. feels C. aims D. settles 4.Customer ______ is very important to a service company. A. construction B. satisfaction C. material D. department 5.The company decided to ______ more money in new technology. A. impress B. describe C. establish D. invest 二、短语填空（5 题） 方框：focus on；aim to；feel at home；provide the best service；be centered on customers 6.The coffee shop keeps open late to make customers ______. 7.This year, our team will ______ product quality and customer experience. 8.A good service company should ______ to every customer. 9.The new training program ______ help employees understand company values. 10.Our corporate culture ______, so we listen to their needs carefully. 三、阅读判断 T/F（5 题） A Delivery Company with Clear Values 　　QuickLink is a delivery company in a small city. Its main value is “fast, safe and warm service”. Every morning, the manager reminds the workers that each parcel is not just a box. It may be a birthday gift, a school book or an important business document. 　　To carry out this value, QuickLink gives new workers careful training. They learn how to check addresses, protect parcels and speak politely to customers. When a problem happens, workers must report it quickly and try to settle it in a friendly way. 　　The company also listens to customers’ ideas. If many customers need evening delivery, QuickLink changes its work plan. Because of these efforts, more people choose the company and trust its brand. 11.QuickLink believes each parcel may be important to the customer. 12.New workers do not need any training before they start work. 13.Workers should report problems quickly and solve them politely. 14.The company never changes its work plan for customers. 15.The passage shows that corporate values can influence service quality. 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $