【旅游服务类(专业课)】河南省2026年普通高等学校对口招收中等职业学校毕业生考试旅游服务类专业课试卷（不含答案）

旅游服务类专业课 考生注意：所有答案都要写在答题卡上，写在试题卷上无效 剑 一、选择题：旅游英语1-25题；餐饮服务与管理2645题。每小题2分，共90分。每 小题中只有一个选项是正确的，请将正确选项涂在答题卡上。 词语释义1-10题 辱 1.签名 A.sign B.sight C.since D.single 2.范围 A.rainy B. reason C.range D. recent 3.收据 A.recipe B.repeat 州 C.receipt D.request 4.河边 A.bedside B.roadside C.countryside D.riverside 5.绝妙的 A.windy B.worthy C.within D.wonderful 6.陶器 A.bottle B.pottery ☒ C.bottom D.porcelain e 7.身份 的 A.identity B.interview C.itinerary D.individual 旅游服务类专业课第1页（共10页） 8.运输 A.tradition B.translation C.treatment D.transportation 9.设备 A.equipment B.examination C.employment D.entertainment 10.包间 A.sitting room B.private room C.single room D.standard room 补全对话11-18题 Dialogue 1 (A-Room Attendant B-Guest) A:Good morning.Room service.May I help you? B:Yes.I want to have breakfast in my room.Will you send it to me? 11.A:Certainly,sir. B:John King,Room 2805. 12.A:Room2805. B:Two people. 13.A: Mr.King? B:Two eggs,two cups of black coffee with milk,rolls with jam. A:How would you like your eggs,sir? B:Boiled eggs for five minutes. A:OK.Two boiled eggs for five minutes,two cups of black coffee with milk,rolls with jam.Anything else? B:No,that's all. 14.A:All right.Mr.King, Please wait for a short while. B:That's all right. A:Thank you for calling.Goodbye. A.For how many people,sir? B.What would you like to order? C.Could I have your name and room number? D.it will take 15 minutes to prepare your breakfast. 旅游服务类专业课第2页（共10页） Dialogue 2 (A-Local Guide B-Tour Leader) A:Excuse me.Are you Mr.David Johnson from Australia? B:Yes,I am. A:Glad to meet you,Mr.Johnson.I'm Li Lin,your local guide from China Youth Tour Service. B:Glad to meet you,Mr.Li.Thank you for coming here. 15.A:My pleasure.Welcome to China. B:Yes,pretty good. 16.A:Great!Mr.Johnson,there are twenty-six tourists in your group. B:Yes,we are all here. A:Do you have all your luggage? B:Yes,we do. 17.A: B:26 pieces altogether. A:OK.Let's check them together and put them onto these carts and I'll ask the porters to take care of them.They will be delivered to your rooms in the hotel. B:Thank you. 18.A:You are welcome.Now,ladies and gentlemen,welcome to China!Please follow me Let's go to our hotel first. A.Is everybody here? B.Did you have a nice trip? C.Our coach is right outside the airport. D.How many pieces of luggage do you have? 阅读理解1925题（阅读下列短文，并根据文章内容选择最佳答案，将正确选项涂 在答题卡上。)》 Passage 1 Mount Tai has employed an unusual new workforce:a group of robotic dogs,which are being used to transport trash (down the mountain. The four-legged robots could be seen climbing up and down the steps of Mount Tai,or Taishan,in eastern China's Shandong Province last weekend.They carried huge bags of garbage,causing laughter among the tourists at the site. 旅游服务类专业课第3页（共10页） "Please don't litter!"One robot can be heard speaking in a video,"I work very hard every day and I don't want to be too tired." Keeping Taishan clean is a big challenge.As one of China's "five sacred mountains",it attracts countless tourists daily who generate a huge amount of trash. Removing the trash is made even harder by Taishan's steep (paths.For many years,the tourist area has relied on carriers-known as tiaoshangong in Chinese-to carry bags of waste down the mountain on foot. But as China's economy develops,fewer locals are willing to become tiaoshangong.So, these places are having to explore other ways to solve this problem.Since May 2023, Huangshan has been removing trash and transporting fresh things using drones ( developed by a technology company. Taishan's management began exploring waste disposal()technologies earlier in 2025,and it appears to have decided that using robotic dogs is the best choice.They hope that,through the power of technology,Mount Tai will become even more beautiful and welcoming. 19.This passage is probably from a(an) A.news report B.travel guidebook C.science fiction D.novel about Mount Tai 20.Which one is NOT the reason that makes keeping Taishan clean a big challenge? A.The paths of Mount Tai are too steep. B.There are very few trash bins on Mount Tai. C.There are fewer people willing to be tiaoshangong. D.There are many visitors and they make a big amount of waste every day 21.According to the passage,what can the group of robotic dogs be used to do? A.To replace human guides and do their jobs. B.To make the paths of Taishan not be so steep. C.To show visitors new and exciting technology D.To help clean up trash and keep the mountain clean 旅游服务类专业课第4页（共10页） Passage 2 In the lively city of Suzhou,Jiangsu Province,a man named Li Jing has created a peaceful and special space for himself.This post-80s guy spends his days in a beautiful workroom,crafting traditional Chinese round fans () Li's love for round fans started in high school.While watching the amazing stage props (in Peking Opera,he dreamed of collecting and restoring these beautiful fans.To follow his dream,he moved in 2009 from his hometown in Jiaxing,Zhejiang Province,to Suzhou,a city famous for its rich history of craftsmanship To Li,round fans combine many traditional skills,such as making the frame,designing patterns and adding decorations.Li's designs are simple yet elegant ()To make his fans,he focuses on the basics.He finds inspiration in everyday life."Beauty often shows itself unexpectedly,"he said.I enjoy finding ideas in the small details of daily life." One of his most memorable experiences occurred during a television interview.When he saw shadows on a crumpled(弄皱的)piece of paper,,he thought of a plum branch(梅枝)， The shadows inspired him to create one of his favorite fans,which became famous for its poetic simplicity. In recent years,Li has started adding Western elements to his fans,creating art that speaks to people around the world."As China connects more with the world,Chinese art is also gaining acceptance abroad,"Li Jing said 22.When did Li Jing's love for round fans begin? A.In college. B.n2009. C.In high school. D.In his childhood. 23.The underlined word "inspiration"in Paragraph 3 means A.乐趣 B.灵感 C.材料 D.元素 24.According to this passage,which of the following is NOT TRUE? A.Round fans combine few traditional skills. B.The round fans designed by Li Jing are simple yet elegant. C.Li Jing enjoys finding ideas in the small details of daily life. D.Shadows on a crumpled piece of paper inspired Li Jing to create one of his favorite fans. 旅游服务类专业课第5页（共10页） 25.Why did Li Jing start adding Western elements to his fans in recent years? A.Because he thought it was simple B.Because he wanted to get more money. C.Because he couldn't find anything else to create his fans. D.Because he wanted to create art that speaks to people around the world 餐饮服务与管理26-45题 26.餐饮部负责餐巾的领取、洗涤、消毒的人员是 A.传菜员 B.保洁员 C.送餐员 D.洗碗工 27.西餐分菜箭要服务车、分割切板、刀、叉等分切工具的是 A.英式分菜 B.美式分菜 C.俄式分英 D.法式分菜 28.“离开兰州，就吃不到正宗的兰州拉面了。”这运用了点餐语言服务与技巧中的 A.语言的乘法 B.语言的减法 C.语言的加法 D.语言的除法 29.为老年人祝寿可选用的餐巾花型是 A.仙鹤 B.春笋 C.鸳鸯 D.彩蝶 30.下列关于西餐摆台基本要领的表述，正确的是 A.先里后外 B.叉齿朝下 C.左刀右叉 D.左叉右刀 31.服务员直接在服务台上分派菜肴的方法是 A.转台分菜法 B、旁桌分菜法 C.厨房分菜法 D.餐位分菜法 32.西餐零点摆台主餐叉应摆放在装饰盘的 A.上侧 B.下侧 C.左侧 D.右侧 33.主人亲自下厨做菜，家人共同出面招待的宴会是 A.国宴 B.便宴 C.家宴 D.冷餐会 旅游服务类专业课第6页（共10页》 34.产于山西省汾阳市杏花村的白酒是 A.董酒 B.汾酒 C.郎酒 D.五粮液 35,中餐零点早餐服务中不需要茶水服务的是 A.早茶服务 B.套餐服务 C.冷餐会服务 D.自助餐服务 36.西餐零点服务中，迎宾员不在迎宾台时，应该迅速补位的是 A.领班 B.主管 C.值台服务员 D.传菜服务员 37.下列关于西餐零点餐后甜点、酒水服务的表述，正确的是 A.从客人右边上甜品 B.从客人左边上甜品 C.从客人左边上甜品和咖啡 D.从客人右边上甜品和咖啡 38.西餐零点巡台服务中，为客人斟倒的冰水量应为 A.5成满 B.6成满 C.7成满 D.8成满 39.下列属于餐厅中可回收垃圾的是 A.空的饮料瓶 B.客人的剩菜 C.用过的纸巾 D,吃过的水果 40.以“挺直似针，满披白毫，色白如银似雪”为外观特征的茶是 A,武夷岩茶 B.祁门红茶 C.白鼍银针 D.君山银针 41.以“清香醇正，醇甘柔和，诸味协调，余味劲爽”为特点的白酒香型是 A.酱香型 B.米香型 C.清香型 D.浓香型 42.从客人左铡按逆时针进行分菜的西餐服务属于 A,美式服务 B.英式服务 C.法式服务 D.俄式服务 43.服务员工作中要做到遵纪守法、廉洁奉公。这体现的是 A.礼貌礼节 B.服务技能 C.职业道德 D.服务态度 旅游服务类专业课第7页（共10页） 44.阻止空气流入燃烧区的灭火方法是 A.室息法 B.冷却法 C.隔离法 D.抑制法 45.下列属于餐饮实物产品质量的是 A.设施设备质量 B.服务用品质量 C.服务环境质量 D.安全卫生质量 “、判断题：旅游英语46-55题；餐饮服务与管理56-65题。每小题1分，共20分。 每小题A选项代表正确，B选项代表错误，请将正确选项涂在答题卡上。 46.All kinds of tea are only produced in the eastern part of China 47.The room maid can do turn-down service for DND rooms. 48.When you use the facilities in a fitness center,you'd better wear your sports shoes. 49.A tour guide can do nothing when his/her tourists want to exchange or return their goods. 50.The tour guide should arrive at the airport at least 20 minutes before the arrival time of the flight. 51.Counting the number of the guests is unnecessary before sending the tour group to the airport. 52.Wearing the Tour Guide ID Card is not necessary when a tour guide show the tourist group around the scenic spot. 53.The reception area is the registration desk.For most guests,it is the first impression of the hotel,the staff,and the hotel's service. 54.Each complaint is an opportunity to improve a tour guide's work and establish good relations between tourists and tour guides. 55.Luoyang is the famous "Northern Water Town"in China,for there are many lakes in the city. 56.餐厅通道设计布置应体现流畅、便利、安全，切忌杂乱。 57,面包盘尺寸较小，一般直径为15cm。 58.托盘斟酒时，服务员站在客人左后侧，左脚呈“T”字形站立。 59.餐巾折花时，要正确选择花型，掌握要领一次折成。 60.西餐摆放餐巾花要注意突出主人和主宾。 61.中餐服务斟倒调料时应站在客人的左侧。 旅游服务类专业课第8页（共10页） 62.西餐零点上菜服务用左手从客人右边上菜。 63.美式服务中通常是将第一碗汤递给女主人。 64.真茵毒素食物中毒的特点是由食入含有毒真茵产生的大量毒素的食物所引起。 65.餐饮服务质量构成的综合性，取决于客人与餐饮部之间的关系。 旅游英语(40分) 三、选词填空：每小题2分，共20分。请用方框内所给的词或词组补全句子，并将其 适当形式填在答题卡上相应的位置。 culture deposit delicate recreation individual typical departure how long inside out convenience 66.Bian embroideries are very 67. will you be staying with us? 68.They asked me to pay 100 yuan as a 69.Beijing is my hometown,so I know the city 70.This meal is of local cookery. 71.I'm so sorry to have caused you such 72.It's necessary to practice Taijiquan for health and 73.The tour guide should check the traffic tickets one day before 74.The tour guide is going to meet a (an) traveler at the airport this afternoon. 75.Traveling in Henan means reaching a deeper understanding of Chinese history and 四、汉译英：每小题4分，共20分。请将下列句子的翻译写在答题卡上相应的位置。 76.我想预订10张8入台。 77.在此停留期间，我感到很不舒服。 78.上午的参观结束后，我们将在一家中国餐馆用午餐。 79.感谢大家的理解与合作，这使我的工作既顺利又愉快。 80.我们办好入住手续后，大家可以在房间稍微体息一下。 旅游服务类专业课第9页（共10页） 餐饮服务与管理(50分) 五、名词解释题：每小题3分，共12分。 81.蒸馏酒 82.正式宴会 83.服务质量 84.预先控制 六、简答题：4小题，共25分。 85.简述点餐的基本要求。（7分) 86.简述餐位分菜法的分派服务程序。(6分) 87.简述团体包餐的特点。（5分) 88.简述西餐宴会肉类菜肴的服务程序。（7分) 七、综合题：2小题，共13分。 某酒店承接了本地旅游协会的会议工作。在会议服务期间，服务员出现了频繁走 动、续水出错、服务动作响声过大以及会议用品补充不到位等问题，被旅游协会负责 人投诉。 请结合该案例回答下列问题： 89.按照会议服务程序及标准，需要提供的会议服务有哪些？(8分) 90.为了保障会议服务工作的完整性，还应提供哪些会后服务工作？(5分) 旅游服务类专业课第10页（共10页）