4.3 Customer Service -Language Practice（课件）-《英语 基础模块3》(高教版 第三版）【上好课】

Unit4 Cutomer Service Language Practice 《英语 基础模块3》（高教版 第三版） 状语从句 Grammar class 状语从句的分类 时间状语从句 常用连接词：when, while, whenever, as, until等。 语法复现 --- 状语从句 Until we know the facts, we can’t do anything about it. 知道事实之前，我们对此无能为力。 Grammar class 状语从句的分类 地点状语从句 常用连接词：where, wherever, anywhere, everywhere等。 语法复现 --- 状语从句 Everywhere they went, the visitors were warmly received. 不管到哪里，旅客都会受到热情接待。 Grammar class 状语从句的分类 方式状语从句 常用连接词：as, as if, how, the way, as though等。 语法复现 --- 状语从句 You must do the exercises as I show you. 你必须按照我告诉你的去练习。 Grammar class 状语从句的分类 原因状语从句 常用连接词：because, as, since等。 语法复现 --- 状语从句 As she became more tired, errors began to creep into her work. 由于越来越疲劳，她的工作开始出现差错。 Grammar class 状语从句的分类 结果状语从句 常用连接词：that, so(that), such that等。 语法复现 --- 状语从句 He had overslept, so he was late for school. 他睡过了，结果上班迟到了。 Grammar class 状语从句的分类 目的状语从句 常用连接词：so, so that, in order that等。 语法复现 --- 状语从句 The teacher must speak clearly so that his students can understand well. 老师必须讲得很清楚，以便学生能够更好地理解。 Grammar class 状语从句的分类 条件状语从句 常用连接词：if, unless, in case (that), as (so) long as等。 语法复现 --- 状语从句 You can go out, so long as you promise to be back before eleven. 只要保证11点前回来，你可以出去。 Grammar class 状语从句的分类 让步状语从句 常用连接词：though, although, even if, as等。 语法复现 --- 状语从句 Rich as he is, Mr. Johnson is by no means a happy man. 尽管约翰先生很富裕，但绝不是一个幸福的人。 Grammar class 状语从句的省略 状语从句的主语与主句的主语一致 如果从句谓语含有be动词，并且从句的主语和主句的主语一致 ，此时可将从句主语和be动词一起省略。 语法复现 --- 状语从句 在状语从句中，各种状语从句省略的成分虽然不完全一样，但最常见的省略可以遵循以下几个原则： Unless (you are) here, you can’t find this kind of plants. 除非在这里，其他地方找不到这种植物。 Grammar class 状语从句的省略 状语从句的主语与主句的主语一致 如果从句谓语含有be动词，并且从句的主语和主句的主语一致 ，此时可将从句主语和be动词一起省略。 语法复现 --- 状语从句 在状语从句中，各种状语从句省略的成分虽然不完全一样，但最常见的省略可以遵循以下几个原则： When (you are) befriended, remember it; when you befriend, forget it. 受恩要牢记，施恩要忘记。（谚） 注意：as引导时间状语从句时，其后不能用省略形式，此时可用when, while替代as。 As (she was) talking, she burst into tears. When/ While (she was) talking, she burst into tears. 在谈话时，她突然哭了起来。 Grammar class 状语从句的省略 状语从句的主语与主句的主语不一致时 状语从句的主语尽管与主句的主语不一致，但如果根据主、从句的对应关系判断，意思比较明显，同时从句的谓语又含有be动词，则可省略从句中的主语和be动词。 语法复现 --- 状语从句 在状语从句中，各种状语从句省略的成分虽然不完全一样，但最常见的省略可以遵循以下几个原则： There are a few simple safety measures to follow while (you are) training. 在训练时有几点简单的安全措施要遵守。 Grammar class 状语从句的省略 状语从句的主语与主句的主语不一致时 状语从句的主语尽管与主句的主语不一致，但如果根据主、从句的对应关系判断，意思比较明显，同时从句的谓语又含有be动词，则可省略从句中的主语和be动词。 语法复现 --- 状语从句 在状语从句中，各种状语从句省略的成分虽然不完全一样，但最常见的省略可以遵循以下几个原则： We all expect to live where (the place is) not polluted. 我们都希望生活在没有被污染的地方。 Grammar class 状语从句的省略 当从句主语是it时 语法复现 --- 状语从句 如果从句谓语含有be动词，且主语是it，此时可将从句主语it和be动词一起省略。 Though (it is ) cold, he still wears a shirt. 天气虽然冷，他还是穿一件衬衫。 If (it is) necessary, call the police. 如果必要的话，报警。 Grammar class 状语从句的省略 含有there be 结构时 语法复现 --- 状语从句 如果状语从句及其主句都含有there be的某种形式，或只有状语从句含有there be的某种形式，从句中的there be可省略。 趁热打铁 Ⅰ. 单项选择 ( ) 1.Blair, ______ in Chicago, lived and worked in New York. A.was born B. he was born C.though born D. though was born ( ) 2. Although ______ very hard, he didn’t pass the exam. A.work B. to work C.working D. worked ( ) 3.My manager promised that he would, ______, give me a chance to go abroad. A.if possible B. if so C. when needed D. when necessary ( ) 4. Film has a much shorter history, especially when ______ such art form as music and painting. A.having compared to B. comparing to C. compare to D. compared to ( ) 5. In classes, you’d better understand as much as possible while ______ notes. A.taking B. take C. taken D.to take C D A D A 趁热打铁 Ⅱ.将下列状语从句改为省略结构 1.Though he was retired from political life, he still paid attention to the workers’ welfare. _________________________________, he still paid attention to the workers’ welfare. 2.While she was in England, she spoke as much English as she could. _____________________, she spoke as much English as she could. 3.This problem has to be solved as soon as it it possible. This problem has to be solved ___________________. 4.If her mother were alive, she should be at least eighty years of age. _____________________, her mother should be at least eighty years of age. 5.Correct the mistakes, if there is any in the article. Correct the mistakes, _______________________. Though retired from political life While in England as soon as possible If alive if any in the article Grammar 状语从句 Even if I charge it for a whole night, it still doesn’t work. Since we have been partners for so long, I have already worked out a solution for you. Would you please show me your receipt so that we can check whether it is still under guarantee? Even though you didn’t express such a request, we will reduce the price of the leaflets by 15%. 语法复现——时间状语从句中，when/ while/ as的用法 概述：when, while, as都可以用来引导时间状语从句，意为“在......的时候”。其中when用得最广，常可代替while/ as, 但三者在具体用法上又不尽相同。 从句谓语动词的区别：when, as 引导的从句中谓语动词既可以是延续性动词，也可以是非延续性动词；while所引导的从句中，谓语只能是延续性动词。 When he was six, he got a good command of five languages. 他六岁时就通晓五门语言。 When/ As the thief slipped into the house, the old couple were sleeping soundly. 小偷溜进房子时，那对老夫妇正在熟睡。 Just as/ when I stopped my car, a man came up to me. 就在我停下车时，一个男人向我走来。 As/ When/ While we were dancing, a stranger came in. 我们跳舞时，一个陌生人走了进来。 You can watch TV while/ when I’m having lunch. 我吃午饭时你可以去看电视。 从句动作与主句动作的发生顺序：as从句表示从句动作与主句动作相并发生，强调从句的动作发生后，主句的动作随之发生，两者一先一后，十分紧凑；when从句的动作可以与主句的动作同时发生，也可先于主句动作；while从句的动作与主句的动作总是同时发生。 As the temperature increases, the volume of a gas becomes greater. 随着温度的增加，气体的体积变大。（主从句动作同时发生） It was snowing when we arrived. 我们到达时，正下着雪。（从句动作发生在主句动作过程中） I’ll let you know when it is arranged. 此事安排好后，我会告诉你。（从句动作发生在主句动作之前） Never get on or off a bus while it is in motion. 公共汽车进行期间千万不要上下车。（主从句动作同时发生） While the child was playing with his toys, his parents were reading books. 孩子在玩玩具，他的父母在读书。（主从句动作同时发生） 常用while的情况：当两个可延续的动作同时发生而又具有对比意义时，时间状语从句常用while引导，且主句和从句的时态通常是相同的。 My brother was washing the dishes while I was cleaning the table. 我哥哥在刷碗，我在清理桌子。 While I played the piano, my sister did her homework quietly. 我在弹钢琴，姐姐在安静地写作业。 常用as的情况：表述两个发展变化中的情况时，常用as表示“随着”；表示“一边......一边......”时，常用as。 As she grew older she gained in confidence. 随着年龄的增长他的信心增强了。 She listened to music as she did her homework. 她一边写作业一边听音乐。 when常用于以下三种句式：sb. be doing sth. when ... “某人正在做某事，突然......” I was thinking of this when I heard my name called. 我正在想这件事时，突然听见有人叫我的名字。 when常用于以下三种句式：sb. be about to do sth./ be on the point of doing sth. when... “某人正要做某事时，这时......” We were about to start when it began to rain. 我们刚要出发天就开始下雨了。 when常用于以下三种句式：sb. had just/ scarcely/ hardly/ barely done sth. when ... “某人刚刚.....就......” We had hardly fallen asleep when the bell rang. 我们刚刚入睡，突然门铃响了。 Ⅰ. 单项选择 ( ) 1.The atmosphere gets thinner and thinner ______ the height increases. A.with B. because C.as D. while ( ) 2. It was 12o’clock at midnight ______ she returned home hurriedly. A.since B. until C.when D. that ( ) 3.I was doing my homework ______ I heard a cry for help. A.then B. while C. as D. when ( ) 4. He was about to tell me the secret ______ someone patted him on the shoulder. A.as B. until C. when D. while ( ) 5. While she ______TV, she ______ a sound outside the room. A.was watching; was hearing B. watched; was hearing C.watched, heard D. was watching; heard Ⅱ.用while/ when/ as填空。 1.I saw Peter ______ I was getting off the bus. 2.______ spring warms the good earth, all flowers begin to bloom. 3.She had just finished her homework _____ her mother asked her to practise playing the piano yesterday. 4.Joe was so excited ______ he received an invitation from his pen-pal to visit Tibet. 5.Father was cleaning the car ______ I was playing computer games. when/ as As when when/ as while 6.______ I got to the station, the train had left. 7.______ years go by, China is getting richer and stronger. 8.Because of the heavy traffic, it was already time for lunch break _____ she got to her office. 9.Mary made coffee ______ her guests were finishing their meal. 10.He always watches TV ______ he has dinner. As/ When As when/ as when/ as as 15. Read and group. 找出与上面从句相同的句子并按类别将其归类。 1) Since it is our fault, we will pay for all your loss. 2) They agreed to send me the package even though the weather was terrible. 3) I have been serving in this company since I graduated. 4) Your battery won’t last long if you do not charge it as required. 5) I ordered ten boxes of moon cakes in order that everybody in the class could have one. 6) He is so excited that he can hardly sleep. 7) I think we should pay for the loss because it is our carelessness that caused the problem. 8) Why don’t you start early so that you don’t have to hurry? Since Even if / Even though So that / In order that 1) 3) 2) 8) 5) 31 16. Read and match. 将左右两栏匹配，并加上适当的连词，组成完整的句子。 1) Every one of us should obey the rules of garbage sorting. ( ) 2) You can see rubbish on both sides of the way to the mountain. ( ) 3) We will send them another set of leaflets. ( ) 4) You have no use for these things. ( ) 5) He bought a mobile phone. ( ) A. The government has put a lot of manpower to collect the rubbish. B. It may cause some loss to our company. C. Why don’t you give them to those in need? D. We can have a better place to live. E. His daughter could contact him anytime and anywhere. even if even though since so that so that even though even if since so that Every one of us should obey the rules of garbage sorting so that we can have a better place to live. You can see rubbish on both sides of the way to the mountain even though the government has put a lot of manpower to collect the rubbish. We will send them another set of leaflets even if it may cause some loss to our company. Since you have no use for these things, why don’t you give them to those in need? He bought a mobile phone so that his daughter could contact him anytime and anywhere. 32 17. Read and complete. 阅读 Tim 的投诉经历，并填写恰当的连词补全短文。 Tim went to the service center today to have his iPad player exchanged. The staff member took over the iPad and said, “Can I see your receipt 1)　　　　 I could check whether it is still under guarantee?” After checking the receipt, the staff member said, “It may take an hour to check. Is that OK, sir?” “No problem,” Tim said, “2)　　　　 it takes hours, I’ll wait until I get my iPad. I need it to learn French.” After one hour, the staff member took Tim to the counter, and said, “Sir, we’ve exchanged your iPad. It is a totally new one.” Tim was very happy. “Sure. 3)　　　　 you gave me a new one, I certainly will give my sincere thanks to you.” so that Even if Since 18. Discuss and decide. 讨论，根据画线词汇的意思，判断下面的陈述是否正确。 1) Because of delayed delivery, the goods will arrive earlier. 2) If the price is reduced, or you get a discount, you pay less. 3) If there is no power, one of the solutions is to charge the battery. 4) If someone caused inconvenience to you, you would have less trouble. 5) A man with patience is more likely to lose his temper when service is delayed. 6) If the loss is due to your carelessness, someone else is responsible. 7) When the boss tells you “Make sure the goods arrive on time”, you will try every effort to deliver the goods on time. 8) I know your request since you mentioned it in your letter. F T T F F F T T 34 19. Read and complete. 用所给词的适当形式补全句子。 check make sure delay charge 1) To 　　 　　 the goods arrive on time, he called the company many times. 2) You’d better arrive two hours before departure to 　 　　 your luggage. 3) He had a habit of 　　 　 　 whether the windows were closed before he went to bed. 4) Who is in 　　 　　 now? I want to make a complaint about the product. 5) They decided to 　　 　　 the competition till next month so that more schools could enter it. 6) The delivery of goods was 　　 　　 by the typhoon. 7) It is suggested that we 　　 　　 the battery before the power is off. 8) He telephoned the service center again to 　　 　 　 his computer had been repaired. make sure check checking charge delay delayed charge make sure 35 20. Read and complete. 根据不同的情境，完成填空。 CS: Excuse me. Could we 1) .　　　　　　　　 from August 8 to 13? C: No problem. But you must 2)　　　 . that my goods arrive by August 15. delay the delivery of your goods make sure Because the milk is nearly overdue ( 过期 ), the shop decides to 3)　　　　　　 　 . 　, and promises 4)　　 　 　 if customers order their milk on the mobile App. reduce the price by 15% free delivery 20. Read and complete. 根据不同的情境，完成填空。 CS: Excuse me, sir? What can I do for you? C: Who 5)　　　　 　　? I want to make 6)　　 　　. CS: What’s the problem? C: The battery of my mobile phone 7)　　　. . CS: I’m sorry for that. We will 8)　　　　　 　.　　 immediately. is in charge a complaint can’t be charged check 20. Read and complete. 根据不同的情境，完成填空。 38 Thank You $