4.2 Customer Service（Warming up；Listening and Speaking）-《英语 基础模块3》（高教版第三版）《一课一练》（原卷版+解析版)

编写说明：基于中职学生英语知识不牢固、学习内驱力不够的学情特点，为了更好地提高学生的学习效率，辅助教师们抓好课前、课中、课后三个教学环节，本专辑深度解读最新的《中等职业学校英语课程标准》，匠心打造了契合四川职教高考命题特色的【四川专用】《英语 基础模块3》（高教版第三版）《一课一练》专辑，专辑共40练。 本卷为《英语 基础模块3》（高教版第三版）Unit 4 Customer Service（Warming up；Listening and Speaking）的课前预习和课堂检测。 《英语 基础模块3》（高教版第三版） Unit 4 Customer Service 一课一练（17） Warming up；Listening and Speaking 【课前预习】 一、重点单词 1．________ n.电池 2．________ n.不便，麻烦→________ n.方便，便利 3．________ v.检查，核对 4．________ v.调换，更换 5．________ v.充电 6．________ n.道歉→________ v.道歉，谢罪 7．________ v.退还；退款；偿还 8．________ adj.空白的 9．________ n.发票，收据 10．________ n.保证，担保 11．________ adv.立即，马上 12．________ n.耐心；耐性→________ adj.能忍耐的，有耐心的 【答案】 1．battery 2． inconvenience convenience 3．check 4．exchange 5．charge 6． apology apologize 7．refund 8．blank 9．receipt 10．guarantee 11．immediately 12． patience patient 二、重点短语 13．_______   抱怨 14．_______   在保修期内 15．_______   以便；所以 16．_______   处理；涉及 17．_______   抱怨 18．_______   即使；虽然 19．_______   立刻，很快 【答案】13．complain about 14．under guarantee 15．so that 16．deal with 17．make a complaint 18．even if 19．in no time 【课堂检测】 三、词汇拼写 1．For example, farmers brought a bag of grain in exchange ________ a ticket. 【答案】for 【详解】考查介词短语。句意：例如，农民带了一袋粮食来换取一张票。根据句意可知，农民们用一袋粮食“换取了”一张票，“in exchange for”为固定搭配，意为“换取，交换”。故填for。 2．Is your mobile phone ________ guarantee? 【答案】under 【详解】考查介词。句意：你的手机在保修期内吗？固定短语under guarantee意为“在保修期内；有保修”。故填under。 3．She got her coat ________ (wash). 【答案】washed 【详解】考查非谓语动词。句意：她洗了她的上衣。get+宾语+宾补表示“让……做……”，coat和wash之间是被动关系，因此用过去分词作宾语补足语。故填washed。 4．You owe him an ________ (道歉) for what you said. 【答案】apology 【详解】考查名词。句意：你应该为你说的话向他道歉。根据汉语提示，空处应是名词apology，作宾语，空格前有不定冠词“an”，应用单数形式。故填apology。 5．Please ______ (检查) that these details are correct. 【答案】check 【详解】考查祈使句。句意：请确认这些细节无误。此处是祈使句，用动词原形开头，根据汉语提示，空处应用check。故填check。 四、单项选择 6．He complained ________ me ________ the bad weather here. A．for; about B．to; about C．for; of D．to; for 【答案】B 【详解】考查介词。句意：他向我抱怨这里的天气不好。complain to sb. of/about sth“向某人抱怨某事”，是固定短语，第一个空填to，第二个空填of/about。故选B。 7．Challenge yourself and ________ your own growth in your career. A．in charge of B．in charge C．take charge of D．take charge 【答案】C 【详解】考查动词短语和介词短语。句意：挑战自我，在职业生涯中掌控自己的成长。A. in charge of负责（介词短语，常作表语，后带宾语）；B. in charge负责（介词短语，常作表语，后不带宾语）；C. take charge of对……负责（动词短语，常作谓语，后带宾语）；D. take charge掌管（动词短语常作谓语，后不带宾语）。分析句子可知，and连接的是并列谓语，动词短语“take charge of”意为“对……负责”，后带your own growth作宾语构成介宾关系，且可与动词Challenge构成并列关系。故选C。 8．We guarantee ________ your money if you’re not delighted with your purchase. A．refund B．refunds C．refunding D．to refund 【答案】D 【详解】考查非谓语动词。句意：如果您对所购物品不满意，我们保证退款。固定搭配“guarantee to do”意为“保证做某事”，to do不定式作宾语。故选D。 9．He got his wallet ________ on the bus yesterday. A．steal B．stole C．to be stolen D．stolen 【答案】D 【详解】考查非谓语动词。句意：昨天他在公共汽车上钱包被偷了。固定结构get sth. done“使某事被做”，根据“He got his wallet”可知，空处表示钱包被偷，应用过去分词作宾语补足语。故选D。 10．He’s giving me English lessons _______ my teaching him Chinese. A．exchange with B．exchange to C．exchange for D．in exchange for 【答案】D 【详解】考查动词短语。句意：他给我上英语课作为我教他中文的交换。A. exchange with与……交换（动词短语，常接人）；B. exchange to（没有此短语）；C. exchange for交换……（动词短语，常见用法是exchange A for B）；D. in exchange for作为……的交换（介词短语）。空处不是谓语部分，且此处表达“作为……的交换”，“in exchange for”符合语境。故选D。 11．I stood the little girl on a chair ______ she could see it clearly. A．in order to B．so that C．so as to D．in that 【答案】B 【详解】考查目的状语从句。句意：我让小女孩站在凳子上以便她能看清楚。A. in order to为了（加动词原形）；B. so that为了（加句子）；C. so as to为了（加动词原形）；D. in that因为。空后是空前的目的，所以空后句子为目的状语从句部分，故应使用so that。故选B。 12．You should make an apology ______ your mother ______ your mistake. A．for; to B．to; to C．for; for D．to; for 【答案】D 【详解】考查介词搭配。句意：你应该向你的母亲为你的错误道歉。make an apology to sb. for sth.为固定表达，意为“为某事向某人道歉”。故选D。 五、补全对话 Shopkeeper: Good afternoon. ____13____ Customer: Good afternoon. I’m looking for a pair of sunglasses. Shopkeeper: ____14____ Customer: I prefer black ones. Shopkeeper: What about this pair? They are very popular. Customer: ____15____ Shopkeeper: They are 150 yuan. Customer: ____16____ Shopkeeper: Sure. Here you are. Customer: They look good. ____17____ Shopkeeper: Thank you. Here’s your change. A．How much are they? B．Can I help you? C．What color do you prefer? D．Can I try them on? E．I’ll take them. F．Do you like them? G．What size do you need? 【答案】13．B 14．C 15．A 16．D 17．E 【导语】本文是顾客到商店购买太阳镜与店主的对话。 13．根据答语“I’m looking for a pair of sunglasses. (我想买一副太阳镜。)”可知，此处是店主主动询问顾客需求，选项B“我有什么可以帮到你？”符合语境。故选B。 14．根据答语“I prefer black ones. (我更喜欢黑色的。)”可知，此处是询问顾客偏好的颜色，选项C“你更喜欢什么颜色？”符合语境。故选C。 15．根据答语“They are 150 yuan. (它们 150元。)”可知，此处是询问太阳镜的价格，选项A“它们多少钱？”符合语境。故选A。 16．根据答语“Sure. Here you are. (当然，给你。)”可知，此处是顾客请求试戴太阳镜，选项D“我能试戴他们吗？”符合语境。故选D。 17．根据答语“Thank you. Here’s your change. (谢谢，这是找您的零钱。)”可知，此处是顾客决定购买这副太阳镜，选项E“我买了。”符合语境。故选E。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $ 编写说明：基于中职学生英语知识不牢固、学习内驱力不够的学情特点，为了更好地提高学生的学习效率，辅助教师们抓好课前、课中、课后三个教学环节，本专辑深度解读最新的《中等职业学校英语课程标准》，匠心打造了契合四川职教高考命题特色的【四川专用】《英语 基础模块3》（高教版第三版）《一课一练》专辑，专辑共40练。 本卷为《英语 基础模块3》（高教版第三版）Unit 4 Customer Service（Warming up；Listening and Speaking）的课前预习和课堂检测。 《英语 基础模块3》（高教版第三版） Unit 4 Customer Service 一课一练（17） Warming up；Listening and Speaking 【课前预习】 一、重点单词 1．________ n.电池 2．________ n.不便，麻烦→________ n.方便，便利 3．________ v.检查，核对 4．________ v.调换，更换 5．________ v.充电 6．________ n.道歉→________ v.道歉，谢罪 7．________ v.退还；退款；偿还 8．________ adj.空白的 9．________ n.发票，收据 10．________ n.保证，担保 11．________ adv.立即，马上 12．________ n.耐心；耐性→________ adj.能忍耐的，有耐心的 二、重点短语 13．_______   抱怨 14．_______   在保修期内 15．_______   以便；所以 16．_______   处理；涉及 17．_______   抱怨 18．_______   即使；虽然 19．_______   立刻，很快 【课堂检测】 三、词汇拼写 1．For example, farmers brought a bag of grain in exchange ________ a ticket. 2．Is your mobile phone ________ guarantee? 3．She got her coat ________ (wash). 4．You owe him an ________ (道歉) for what you said. 5．Please ______ (检查) that these details are correct. 四、单项选择 6．He complained ________ me ________ the bad weather here. A．for; about B．to; about C．for; of D．to; for 7．Challenge yourself and ________ your own growth in your career. A．in charge of B．in charge C．take charge of D．take charge 8．We guarantee ________ your money if you’re not delighted with your purchase. A．refund B．refunds C．refunding D．to refund 9．He got his wallet ________ on the bus yesterday. A．steal B．stole C．to be stolen D．stolen 10．He’s giving me English lessons _______ my teaching him Chinese. A．exchange with B．exchange to C．exchange for D．in exchange for 11．I stood the little girl on a chair ______ she could see it clearly. A．in order to B．so that C．so as to D．in that 12．You should make an apology ______ your mother ______ your mistake. A．for; to B．to; to C．for; for D．to; for 五、补全对话 Shopkeeper: Good afternoon. ____13____ Customer: Good afternoon. I’m looking for a pair of sunglasses. Shopkeeper: ____14____ Customer: I prefer black ones. Shopkeeper: What about this pair? They are very popular. Customer: ____15____ Shopkeeper: They are 150 yuan. Customer: ____16____ Shopkeeper: Sure. Here you are. Customer: They look good. ____17____ Shopkeeper: Thank you. Here’s your change. A．How much are they? B．Can I help you? C．What color do you prefer? D．Can I try them on? E．I’ll take them. F．Do you like them? G．What size do you need? 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $