复习讲义（高教版第三版 服务类职业模块 Unit2 Duties at Work）-2025-2026学年高二下学期《英语期中考点大串讲》

编写说明：2025-2026学年高二下学期《英语期中考点大串讲》以考试范围内教材单元内容为基准，精准覆盖核心考点，并紧密贴合职教高考题型，包含配套的单元复习课件、讲义与模拟卷，旨在为学生提供全方位、高效的期中复习解决方案。 2025-2026学年高二下学期《英语期中考点大串讲》 《英语 服务类职业板块》（高教版 第三版） Unit2 Duties at Work复习讲义 目录 明·期中考情 记·必考知识 + 练·10分钟 1 单元重点词汇 练·10分钟 2 单元重点句子 练·10分钟 3 单元主题应用 练·10分钟 核心考点 复习目标 考情规律 重点词汇 掌握酒店及秘书职责核心词汇（check in, deposit, confirm, arrange, familiar等）及高频短语（be familiar with, make notes等）。 词汇语法、完形填空、职场写作中考查；易混淆职务用语及固定搭配为丢分点。 重点句子 掌握办理入住、处理预定、秘书日常交流等典型句型，准确运用在服务情境中。 情景交际补全对话、完成句子高频出现；礼貌用语及职责描述为考查重点。 主题应用 能够描述酒店岗位职责、秘书工作内容，完成邮件写作与职场情景对话。 书面表达围绕工作职责展开，注重职场英语与职业素养表达。 知识点01 单元重点词汇 核心词汇 （词性+词义） 词汇变形 典型例句（含中文翻译） check in v. 办理登记手续 check-in n. 入住手续 I'd like to check in, please. 请帮我办理入住手续。 deposit n. 定金 — The deposit is 200 dollars. 押金是200美元。 confirm v. 确认 confirmation n. 确认 Would you sign here to confirm? 请在这里签名确认好吗？ scan v. 扫描 scanner n. 扫描仪 I scan the passport with both hands. 我双手扫描护照。 arrange v. 安排 arrangement n. 安排 I arrange the guests' seats. 我安排客人的座位。 familiar adj. 熟悉的 familiarity n. 熟悉 I am familiar with office facilities. 我熟悉办公设备。 order v. 订购 order n. 订单 I ordered some cakes and drinks. 我订购了蛋糕和饮料。 make notes 记笔记 — I sat in the meeting room and made notes. 我坐在会议室做记录。 unlock v. 开锁 lock v. 锁上 The bellman shows how to unlock the door. 行李员演示如何开门。 refreshment n. 茶点饮料 — There will be a break for refreshments. 有茶歇时间。 重要短语 中文含义 典型例句 check in 办理入住 Guests check in at the front desk. 客人在前台办理入住。 be familiar with 对……熟知 She is familiar with office software. 她熟悉办公软件。 make notes 记笔记 The secretary made notes during the meeting. 秘书在会议中记笔记。 locking system 锁闭系统 Our hotel updated the locking system. 我们酒店升级了门锁系统。 pre-authorization 预授权 I'll swipe 200 dollars of pre-authorization. 我将刷200美元预授权。 simultaneous interpretation 同声传译 I arranged for simultaneous interpretation. 我安排了同声传译。 （1）词汇与语法 阅读下面句子，从A、B、C、D四个选项中选出可以填入空白处的最佳选项。 1. Guests usually ______ at the front desk when they arrive at the hotel. A. check out B. check in C. set off D. give up 【答案】B. check in 【解析】句意：客人到达酒店时通常在前台办理入住手续。check in 意为“办理入住”，check out 为“退房”，set off“出发”，give up“放弃”。根据场景选B。 2. The receptionist asked the guest to ______ the password of the credit card. A. input B. output C. scan D. update 【答案】A. input 【解析】句意：接待员请客人输入信用卡密码。input 意为“输入”，output“输出”，scan“扫描”，update“更新”。支付场景用input。 3. As a secretary, Ruth is ______ all kinds of office facilities. A. familiar with B. famous for C. busy with D. careful about 【答案】A. familiar with 【解析】句意：作为秘书，露丝熟悉各种办公设备。be familiar with 意为“对……熟悉”；famous for“因……出名”；busy with“忙于”；careful about“小心”。根据职业素养选A。 4. The meeting was ______ at 1:00 pm, so we arrived early. A. scheduled B. canceled C. confirmed D. scanned 【答案】A. scheduled 【解析】句意：会议安排在下午1点，所以我们早到了。be scheduled at 意为“安排在……时间”；canceled“取消”；confirmed“确认”；scanned“扫描”。根据语境选A。 5. The hotel requires a ______ of 200 dollars when checking in. A. deposit B. discount C. document D. device 【答案】A. deposit 【解析】句意：酒店办理入住时需要200美元押金。deposit 意为“定金/押金”；discount“折扣”；document“文件”；device“设备”。根据酒店场景选A。 （2）中英互译 1. May I have your passport, please? 【答案】请出示您的护照。 【详解】May I have...是服务行业最常用的礼貌句型，表示“请给我……/请出示……”，用于索取证件或物品。 2. The bellman will take you to your room and show you how to unlock the door. 【答案】行李员将带您到房间，并向您演示如何开门。 【详解】take sb. to sp. 带某人去某地；show sb. how to do sth. 向某人演示如何做某事；unlock the door开门锁。 3. I am familiar with office software, scanners, and printers. 【答案】我熟悉办公软件、扫描仪和打印机。 【详解】be familiar with 对……熟悉，后接熟悉的事物；office software, scanners, printers为常见办公设备。 4. Please ______ (确认) your reservation by Friday. 【答案】confirm 【详解】句意：请在周五前确认您的预订。confirm 意为“确认”，是职场及酒店常用动词，此处为祈使句，用动词原形。 5. The secretary ______ (安排) the meeting room and prepared name cards. 【答案】arranged 【详解】句意：秘书安排了会议室并准备了席卡。arrange“安排”，根据语境描述过去动作，且与prepared并列，用一般过去时arranged。 知识点02 单元重点句子 服务与职场常用句型 场景 核心句型 说明 办理入住 Welcome to Spring Hotel. Have you made a reservation? May I have your passport? Would you sign here to confirm? 前台接待标准用语，询问预订、索取证件、确认签字。 支付押金 The deposit is 200 dollars. How would you like to pay? Please input the password. 询问支付方式，引导输入密码。 指引服务 The bellman will take you to your room. Let me show you how to unlock the door. 提供行李服务和设施指导。 秘书职责 My main duties are to answer phone calls and receive guests. I made meeting arrangements and prepared documents. 描述工作职责，使用be to do结构及过去时叙述经历。 会议安排 The meeting was scheduled at 1:00 pm. I arranged for simultaneous interpretation. 被动语态表达安排，arrange for sth. 安排某事。 重点句型详解 Have you made a reservation? 您预订过吗？ 解析：现在完成时询问是否已完成预订，服务行业高频句型，体现对客人行程的关切。 Would you sign here to confirm? 请您在这里签名确认好吗？ 解析：Would you... 表示礼貌请求，to confirm不定式表目的，常用于入住手续最后环节。 How would you like to pay? 您想怎么支付？ 解析：询问支付方式的礼貌用语，回答可用 By credit card / In cash / By Alipay 等。 The bellman will take you to your room. 行李员将带您到房间。 解析：will 表将来服务安排，take sb. to sp. 带某人去某地，体现酒店细致服务。 I am familiar with office facilities. 我熟悉办公设备。 解析：be familiar with 表示对某事物熟悉、精通，是职场面试及自我介绍的常用表达。 I made notes during the meeting. 我在会议期间做笔记。 解析：make notes 固定短语，表示“记笔记”，秘书核心职责之一。 The meeting was scheduled at 1:00 pm. 会议定于下午1点。 解析：be scheduled at/for 表示“安排在……时间”，被动语态强调客观安排。 My main duties are to answer phone calls and receive guests. 我的主要职责是接听电话和接待客人。 解析：duty复数表示职责，be to do结构说明具体工作内容。 （1） 词汇与语法 阅读下面句子，从A、B、C、D四个选项中选出可以填入空白处的最佳选项。 1. —Good afternoon. ______? —Yes, I'd like to check in. A. Can I help you B. Have you made a reservation C. What's the room rate D. How would you like to pay 【答案】A. Can I help you 【解析】服务员主动询问是否需要帮助，是酒店接待的标准开场白。客人回答“Yes, I'd like to check in”直接表达需求，符合A选项的回应逻辑。 2. The receptionist asked the guest to ______ the password. A. input B. output C. enter D. both A and C 【答案】D. both A and C 【解析】input和enter均可表示“输入密码”，在职场英语中均常见。input侧重电子设备输入，enter泛指输入/进入，此处两者都适用。 3. Ruth ______ three years of vocational training before she became a secretary. A. had B. has C. had had D. was having 【答案】A. had 【解析】描述过去的事实（接受三年职业培训），用一般过去时had。没有明确的“过去的过去”语境，不需用过去完成时。 4. The secretary ______ the meeting room and put name cards on the table. A. arranges B. arranged C. will arrange D. is arranging 【答案】B. arranged 【解析】根据上下文描述上周五的准备工作，且与put并列，应用一般过去时arranged。 5. Please ______ the documents before the meeting starts. A. photocopy B. to photocopy C. photocopied D. photocopies 【答案】A. photocopy 【解析】祈使句用动词原形，photocopy意为“复印”，秘书会前准备工作常用词汇。 （2）完成句子 1. 请出示您的护照。 ______ I ______ your passport, please? 【答案】May; have 【详解】May I have... 是服务行业索取物品最礼貌的句型，相当于“请给我……”。 2. 行李员将带您到房间并演示如何开门。 The bellman ______ take you to your room and show you how ______ ______ the door. 【答案】will; to unlock 【详解】will表将来；how to unlock为“疑问词+不定式”结构，在句中作show的直接宾语。 3. 我熟悉办公软件和扫描仪。 I am ______ ______ office software and scanners. 【答案】familiar with 【详解】be familiar with固定搭配，表示“对……熟悉”，后接熟悉的对象。 4. 会议安排在下午三点。 The meeting ______ ______ at 3:00 pm. 【答案】was scheduled 【详解】被动语态be scheduled at表示“被安排在……时间”，强调客观安排。 5. 秘书在会议期间记笔记。 The secretary ______ ______ during the meeting. 【答案】made notes 【详解】make notes记笔记，根据语境用一般过去时made notes. 知识点03 单元主题应用 主题 交际场景 核心句型 Duties at Work 酒店入住接待；秘书会议安排；处理客户需求；职场邮件沟通 - Have you made a reservation? - May I have your passport? - My main duties are to answer calls and receive guests. - I arranged the meeting room and prepared documents. （1） 补全对话 根据下面一段对话，从A、B、C、D、E、F、G七个选项中选出五个选项补全到空缺处，使对话完整、符合情景和含义。 Receptionist: Good afternoon. Welcome to Spring Hotel. [1.]______ Guest: Yes, I'd like to check in, please. Receptionist: Certainly, madam. [2.]______ Guest: Emily Jones. Receptionist: Wait a moment, please. Oh yes, a single room for three nights. Guest: That's right. Receptionist: [3.]______ Guest: Here you are. (After scanning) Receptionist: The deposit is 200 dollars. [4.]______ Guest: By credit card. Receptionist: Thank you. Please input the password. (After payment) Receptionist: Here's your key card, Room 716. [5.]______ Guest: OK. Thank you. A. May I have your name? B. How would you like to pay? C. The bellman will take you to your room. D. What can I do for you? E. Would you sign here to confirm? F. May I have your passport? G. Is there any luggage to be checked? 【答案】1.D 2.A 3.F 4.B 5.C 【详解】 1.服务员主动询问需求，What can I do for you? 标准服务用语； 2.询问客人姓名以核对预订； 3.索取护照办理登记，为入住必要环节； 4.询问支付方式，How would you like to pay?； 5. 行李员引导服务，符合入住完成后的流程。 （2）应用文写作 请根据括号里的中文信息将内容补充完整，并将答案填写在答题卡上。 To: all clients Subject: 1. __________________ (会议通知) on Next Monday Dear Sir or Madam, I am writing to inform you of the upcoming meeting. The meeting will be 2. ______ (举行) on Monday, April 16th. It is 3. ______ (安排在) at 1:00 p.m. in the 4. ______ (会议室) on the third floor. I have already 5. ______ (准备) the meeting 6. ______ (议程) and 7. ______ (复印) all the necessary 8. ______ (文件) for the discussion. There will be a short break with 9. ______ (茶点) at 3:00 p.m. Please 10. ______ (确认) your attendance by replying to this email by Friday. If you have any questions, feel free to contact me. I look forward to your arrival. Sincerely, Ruth Lee XXX Company 【答案】 1. Meeting / Notice of Meeting 2. held 3. scheduled 4. conference room 5. prepared 6. agenda 7. photocopied 8. documents 9. refreshments 10. confirm 【详解】 1. Meeting — 邮件主题需简洁明了，直接点明会议时间和性质，符合职场邮件规范。 2. held — “举行会议”常用 hold a meeting，此处用被动语态 will be held，表示“会议将被举行”。 3. scheduled — “安排在”用 be scheduled at/for，被动语态表示客观安排时间。 4. conference room — 固定搭配，“会议室”为 conference room，职场常用词汇。 5. prepared — “准备”用 prepare，根据语境描述已经完成的准备工作，用现在完成时 have prepared。 6. agenda — “议程”为 agenda，秘书核心职责之一，需要提前准备会议议程。 7. photocopied — “复印”用 photocopy，根据教材原文，秘书复印会议文件，用过去分词构成现在完成时。 8. documents — “文件”为 documents，可数名词复数，指会议所需的各种资料。 9. refreshments — “茶点饮料”为 refreshments，常用于会议茶歇场景，是职场英语高频词汇。 10. confirm — “确认”用 confirm，此处为祈使句，请客户确认出席，是职场邮件常用结束请求 原创精品资源学科网独家享有版权，侵权必究！1 学科网（北京）股份有限公司 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $