假期作业14 话题七：客户服务—素养能力提升-【快乐假期】2025-2026学年中职高二英语寒假作业

三0022 2.D[细节理解题。通读第三段可知，本段后半部分介绍 了岩石的颜色是如何变化的。太阳落山时，岩石会先变 成红色再变成蓝色；下雨时，岩石会变成银灰色。] 3.A[推理判断題。根据最后一段前两句“For a long time,visitors liked to climb the rock.But since 2017, they have not been allowed to do that.”可知，从20l7年 开始，人们不能爬上这块巨石了。由此可推知，人们现 在不能站在巨石上拍照了。] 4.B[词义猜测题。根据最后一段第四句“It is so impor- tant to them so they don't want the visitors to climb it." 可知，这块巨石对当地人来说是很重要的，所以他们不 想让游客爬它；结合选项可推测，对当地人来说，这块巨 石是神圣的。 5.C[推理判断题。本文主要介绍了位于澳大利亚的艾 尔斯岩，每年都有很多人去那里游玩。故本文应该出自 一本旅游杂志。门 B.[语篇解读]本文介绍了与星星相关的一些知识。 6.C[细节理解题。根据第一段中的“Long long ago, farmers watched some stars to know when to plant their crops.Travelers did so to find their way in the dark." 知，旅行者通过观察星星在黑暗中找到自己的路。] 7.B[细节理解题。根据最后一段中的“The gases are so hot that they send out light.”可知，气体能发光是因为它 们温度高。] 8.A[细节理解题。根据最后一段中的“Air is always moving,and it makes light from the star move,too. When the light moves,it makes the star twinkle.”可知， 空气是移动的，星星发出的光跟着空气移动，当光移动 时，星星就会闪烁。] 9.D[细节理解题。根据文章最后一句“To our surprise, the cool stars are red and the hot stars are white..”可知， 红色的星星温度低，白色的星星温度高。] l0.D[细节理解题。根据第一段中的“Long long ago, farmers watched some stars to know when to plant their crops.”可知，很久以前农民通过观察星星来确定何时 种植庄稼。门 V.[语篇解读]上海的一所学校建于1935年，具有深厚 的历史意义。但是学校所在地要建造一座新的大楼，为了 保护它，上海的工程师们在学校下面安装了很多机械腿， 成功地把这所学校搬到了一个新地方。 1-5:BADCD 6-10:ACBCD VI.1-5:BDCEA V.1.a 2.cloudy 3.for 4.got 5.butterflies 6.quickly 7.taking 8.because 9.first 10.to visit Ⅷ.[参考范文] Last week,my parents went to Guilin to visit their friends,so I have the chance to go to Guilin with them. I felt so excited when we got there.I had heard about Guilin many times.People told me that the scenery there was very beautiful.When I arrived there,I could feel,the air there was so fresh.The second day,my parents went to see the scenery.We rent a boat,enjoying the magnificent mountains and clean water.At that moment,I felt I was one member of the Guilin people. People claim that Guilin's mountain and water rank the first in the world,and now I believe.I want to go to visit Guilin again. 话题七 一、单词识记 1.apology;apologize 2.inconvenience;convenience 3.arrange;arrangement 4.battery 5.mention 6.blank 7.patience;patient 8.charge 9.promise 10.check 11.complaint;complain 12.reduce;reduction 13.damage 14.refund 15.delay 16.request 17.deliv- er;delivery 18.sincere;sincerity 19.exchange 20.guar- antee 8 高二英语 二、短语填写 1.complain about 2.under guarantee 3.deal with 4.due to 5.in charge of 6.try one's best to do sth. 7.make sure 8.even though 9.in the future 10.make up for 11.send out 12.be prepared for 13.at the be- ginning of 14.ahead of time 15.look forward to 语法专练 1-5:CDDAB 6-10:CBABD 11-12:CA 素养提升 I.1.apology 2.arrange 3.mentioned 4.blank 5.promise 6.check 7.reduce 8.damaged 9.refund 10.delayed II.1.are prepared for 2.in charge of 3.send out 4.make up for 5.under guarantee 6.due to 7.even though 8.complain about Ⅲ.1-5：BCDDD6-10:ADBDD11-15:BCDAB V.A[语篇解读]本文介绍了艺术博物馆的开放时间、 门票价格和前往博物馆的交通方式。 l.C[细节理解题。根据Opening hours中的Friday: Closed可知，艺术博物馆在周五闭馆，故你不可以在周 五去艺术博物馆。] 2.A[数字计算题。根据Tickets中的Tickets online: $17可知，在网上购票时的票价是17美元，故Linda和 她的三个朋友共需支付：17×4=68（美元）。] 3.B[细节理解题。根据Getting to the museum中的 “Bus:No.21,24,27,39,48,68”可知，一共有六条公交 线路可以到达艺术博物馆。] 4.C[细节理解题。根据Getting to the museum中的“We provide500 free parking spaces..”可知，艺术博物馆免费 提供500个停车位。] 5.D[推理判断题。通读全文可知，本文主要介绍了艺术 博物馆的开放时间、门票价格和前往博物馆的交通方 式。由此可推知，本文可能来自一本旅行指南。] B.[语篇解读]l4岁的Caspar Schoonbrood是一名高中 生。不久前，他走遍了墨尔本所有的火车站并拍镊了照 片，创作了一本168页的图片集，完成了自己的作业。 6.B[细节理解题。根据第一段的内容可知，Caspar用五 个月的时间为墨尔本的每个火车站都拍了照片。由此 可知，Caspar去过墨尔本所有的火车站。] 7.C[细节理解题。根据第二段第一句“Caspar's interest in taking photos of every station came from a wish to travel on all the train lines.”可知，Caspar为每个火车站 拍照这个兴趣源于他想乘所有火车线路旅行这个 愿望。] 8.A[词义猜测题。根据画线词后的“I had to finish the photo book for my Year8 project”及“And because there were so many stations to visit,I had to visit stations on weekends and on most weekdays after school..”可知， Caspar必须完成他八年级的作业，因为要去的火车站太 多了，所以他不得不在周末和大多数工作日放学后去车 站。由此可知，Caspar的时间非常紧张，故推断他有点 焦虑。] 9.C[推理判断题。根据最后一段中Caspar说的话可知， Caspar很喜欢老式车站建筑，Westgarth车站便是一个 很好的例子。由此可推断，作者在最后一段提到West garth车站是为了列举一个老式车站建筑的例子。] 10.C[主旨大意题。通读全文可知，l4岁的Caspar为了 完成八年级的作业，走遍了墨尔本所有的火车站并拍 摄了照片，创作了一本l68页的图片集，故C项“Caspar 为了学校的作业‘定格’了所有的火车站”最适合作本 文的标题。] V.1-5:BACDE VI.1.photos 2.on 3.and 4.are 5.to sit 6.recorded 7.holding 8.a 9.was formed 10.meaningful 人密快乐假期 I.[参考范文] Dear manager, I am writing this letter to make some complaints about the computer I bought in your store yesterday afternoon. The computer cannot be shut down properly when I got it back to the office.When I click the shutdown button,it seems that the machine gives no response.And I'm so an- noyed with it. It's obvious that you didn't carefully examine the ma- chine before you sold it.I think your store should take full responsibility for selling me the defective machine.I insist that you give me a satisfactory reply. Your sincerely, Jack 话题八 一、单词识记 1.self-confidence 2.honour 3.solution;solve 4.sched- ule 5.challenge 6.disappointed;disappoint 7.techni- cal;technique;technician 8.interpersonal 9.necessity; necessary 10.co-worker 11.persuade 12.compete;com- petition 13.recipe 14.handle 15.responsible 16.position 17.minimum 18.collar 19.demand 20.confirm 二、短语填写 1.participate in 2.take on 3.let...down 4.be tired of 5.job performance 6.cooperate with... 7.carry out 8.be faced with 9.get over 10.search for 11.fall into 12.in general 13.go on with 14.pay for 15.be willing to 语法专练 1-5:ADABD 6-10:CACDC 素养提升 I.1.honour 2.solution 3.schedule 4.challenge 5.disappointed 6.technical 7.necessity 8.persuade 9.compete 10.position II.1.is faced with 2.carry out 3.fall into 4.cooperate with 5.take on 6.let down 7.get over 8.go on with Ⅲ.1-5：CDABB6-10:CDCBB11-15:AACAB V,A.[语篇解读]作者在文中表达了自已对舞蹈的热 爱，并以自身经历告诉我们，人不能没有梦想。 l.C[推理判断题。根据第一段中的“When I was a little kid,I would always dance when I heard music..”和“At that time,I didn't realize I had such a flexible body. When pressing legs with others,I realized I didn't feel any pain.”可知，作者从小就喜欢随着音乐舞动，而且身 体柔初性很好，练功压腿时不会感到疼痛。由此可推 知，作者很有舞蹈天赋。] 2.D[细节理解题。根据第一段中的“So my mom sent me to a dance class when I was seven years old...From then on,I started to take dance seriously.”可知，作者7 岁开始练舞；结合第二段第一句“I've been dancing for 18 years now..”可知，作者如今练舞已有l8年了，由此可 知，她现在25岁。] 3.B[细节理解题。根据第三段中的“However,I fell down,breaking a leg by accident.”可知，作者在比赛中没 能坚持到最后是因为她意外跌倒，一条腿摔骨折了。] 4.D[词义猜测题。根据上文内容可知，作者在比赛中意 外把一条腿摔骨折了，地很担心以后跳不了舞了。结合 语境及画线词前的Luckily可推知，此处指她的腿日渐 恢复了。recover意为“恢复”。] 5.A[主旨大意题。结合作者的经历和文章最后一句 "One can't live without one dream that one can stick to." 可知，作者认为一个人不能没有为之坚持的梦想，由此 可知，梦想对于每个人来说都是必要的。] B.[语篇解读]剪纸艺术家王革致力于让更多的人了解 剪纸艺术。她希望可以把中国的文化传播给不同年龄、不 同国家的人们。 8 000-= 6.D[推理判断题。根据第一段第二句“With just a pair of scissors and paper,the artist is able to create fantastic paper-cuts,like animals,fruit,famous buildings and so o.”可知，仅用一把剪刀和纸，这位艺术家就能创作出 奇妙的剪纸，比如动物、水果、著名建筑等等，故推测王 革是一位技艺娴熟的艺术家。] 7.C[推理判断题。根据第二段第二句可知，当王革四岁 的时候，她开始模仿她的祖母和母亲，用剪刀剪出各种 形状的花朵、鸟和鱼，故推测王革是从家人那里学习的 剪纸。门 8.A[细节理解题。根据第三段可知，王革想把她的作品 以及每件作品背后的故事介绍给来到她货摊前的游客 们，有时候当她兴高采烈时，她会走出货摊，向其他人展 示她的作品。她希望可以把中国的文化传播给不同年 龄、不同国家的人们，由此可知，王革是在尽自己最大的 努力传播剪纸艺术。] 9.C[推理判断题。通读全文可知，剪纸艺术家王革致力 于让更多的人了解剪纸艺术。她还在五所大学和十九 所中小学教授剪纸技能，自愿把剪纸技能教给残疾人和 老年人，甚至还在网上发表有关剪纸的演讲，她想帮助 更多的人了解剪纸艺术，故作者想通过王革的实例告诉 我们每个人都应该在保护传统艺术方面发挥作用。] 10.B[推理判断题。通读全文可知，本文主要介绍了剪 纸艺术家王革，她致力于让更多的人了解剪纸艺术。 这是一篇与文化相关的文章，故我们有可能在w: chinadaily.com.cn/culture上面看到本文。] V.1-5:CEADB VI.1.younger 2.from 3.to make 4.shapes 5.begin- ning 6.till/until 7.giving 8.Usually 9.an/one 10.people's I.[参考范文] Dear students, Good morning!I'm glad to hear that Lin Hua was chosen as Community Service Star by Yuedong Community Service Center.Congratulations,Lin Hua!Now,let me introduce Lin Hua to all of you. Firstly,Lin Hua is a student from our school.He works as an English teaching assistant and a garbage sor- ting publicist.Secondly,he has done a lot of voluntary work.For example,he takes part in community activities in popularizing ()English for the community residents and teaches the community residents how to sort garbage. Thirdly,we can get many benefits from the voluntary work.We can realize the value of voluntary work and be helpful to others and make more friends.Last but not least,he is a good example for us to learn. So,I hope more and more students can join the team to do some voluntary work.Please take action,join us! 话题九 一、单词识记 1.amazingly;amazing 2.fantastic 3.ancient 4.gray 5.block 6.life-sized 7.brilliant 8.originally;original 9.construct;construction 10.pit 11.pyramid 12.Egypt 13.regular;regularly 14.especially;especial 15.square 16.exactly;exact 17.stretch 18.experience 19.desti- nation 20.availoble 二、短语填写 1.be dressed in 2.learn about 3.step into 4.in fact 5.remind...of 6.on the edge of 7.bring in 8.stand for 9.start with 10.cut up 11.more than 12.because of 13.in one's opinion 14.add...to...15.scare away 语法专练 1.when/on which 2.where/in which 3.why/for which 4.where/in which 5.where/in which 6.where/in which 7.why/for which 8.when/at which 9.where/in which 10.why/for which 11.where 12.when快乐假期 假期作业14 话题七：客户服务 I.单词拼写 1.I make an (道歉)to you for my rudeness last night. 2.Can I (安排)an appointment for Monday? 3.You (谈到)in your letter that you might be moving abroad. 4.She turned to a (空白)page in her notebook. 5.We (承诺)to deliver within48 hours.. 6.Please (检查)that these details are correct. 7.He was advised to (减少)his alco- hol consumption. 8.The goods were (破坏)during transport. 9.We insisted on a (退款)of the full amount. 10.The return flight of the aircraft was (推迟). Ⅱ.短语填空 complain about;under guarantee;due to;in charge of;even though;make up for;send out;be prepared for 1.They long-term social change. 2.Mary is the art and music section;and Charles,the sports page. 3.The ferry did not even have time to an SOS. 4.She tried to her shabby treat- ment of him. 5.It's still so the manufac- turer will repair it. 6.Many accidents were pilot misjudg- ment. 7.He's the best teacher, he has the least experience. 8.People how children spend so much time on computer games. Ⅲ.单项选择 1.He complained me the bad weather here. A.for;about B.to;about C.for;of D.to;for 2.Before graduation,students exchange pres- ents each other. A.to B.for C.with D.in 4 0M- 素养能力提升 温故而知新，可以为师矣。 完成日期： 月 日 3.The teacher,who has taught for over 30 years,is the school work. A.in charge B.with charge C.in the charge of D.in charge of 4.We guarantee your money if you're not delighted with your purchase. A.refund B.refunds C.refunding D.to refund 5.He got his wallet on the bus yesterday. A.steal B.stole C.to be stolen D.stolen 6.I want to apologize what I said you yesterday because I was in bad temper at that time. A.for;to B.for;on C.to;for D.to;to 7.The teacher arranged for him one day in the lab. A.spend B.spent C.spending D.to spend 8.We requested him the room as soon as possible. A.leave B.to leave C.leaving D.left 9.After all the delays,we were anxious to lost time. A.make out B.make up C.make it D.make up for 10.Was it because Jack came late for school Mr.Smith got angry? A.who B.where C.when D.that 11. was only when the car pulled up in front of our house that we saw Lily in the passenger seat. A.That B.It C.This D.What 12. let your mother know all the truth.She appears to have been told every- thing. A.Did B.Does C.Do D.Doing 13.It was in the street I saw him yes- terday afternoon. A.where B.what C.who D.that 14.It is our parents are willing to do whatever they can to help us. A.who B.which C.where D.when 15.It was his hard work as well as his talent made him so successful. A.which B.that C.where D.what 三022 V.阅读理解 A Art Museum Opening hours Monday-Thursday:9:00 am-6:00 pm Friday:Closed Weekends:9:00 am-9:45 pm Closing rooms begins at 5:00 pm and at 9:30 pm on night opening days! Tickets Tickets online:$17 Tickets at the museum:$15 If you buy the tickets online,show your e- tickets.Quickly enter the museum in less than 30 minutes. Getting to the museum Subway:Lines 1 and 4 Bus:No.21,24,27,39,48,68 Car:Underground parking We provide 500 free parking spaces.The parking lot(停车场)is open from7:00amto 11:00 pm every day. 1.You can't go to the museum on A.Monday B.Tuesday C.Friday D.Sunday 2.If Linda and her three friends buy tickets on- line,they will pay A.$68B.$64C.$48 D.$32 3.How many bus lines are there going to the museum? A.Five.B.Six.C.Seven. D.Eight. 4.Which of the following is TRUE according to the passage? A.There are three ways to get the museum tickets. B.You can go to the museum at 8:00 pm on Monday. C.The museum provides 500 parking spaces for free. D.You must leave the museum at 8:45 pm on weekends. 5.Where does the passage probably come from? A.A film magazine. B.A science report. C.A geography textbook. D.A travel guide. B 14-year-old Caspar Schoonbrood is a high school student in Melbourne,the second largest city in Australia.Not long ago,he created a ·4 高三语觉 168-page photo book with photos of the Melbourne's 222 train stations after riding the whole rail network for a school project.It took him five months to take photos of every train station in Melbourne. Caspar's interest in taking photos of every station came from a wish to travel on all the train lines."I was a bit anxious because I had to finish the photo book for my Year 8 pro- ject,”he said.“And because there were so many stations to visit,I had to visit stations on weekends and on most weekdays after school. He visited five stations a day after school,and eight on weekends. "I used the train for most of the station visits,so I had to wait for the next train every time I got off to take a photo,”he said.“It was a lot of work.” Speaking of his journey,he picked out Westgarth,in the north of Melbourne,and Seaholme,in the west."There are quite a few stations that I like among the old ones.I really like the old-style(老式的)station buildings,” he said."Westgarth is a great example of one of the old-style stations. 6.From Paragraph 1,we can know that A.Caspar created a photo book just for fun B.Caspar visited all the train stations in Mel- bourne C.it took Caspar four months to create the photo book D.there are 168 photos of train stations in the photo book 7.What gave Caspar the idea of taking photos of every station? A.The school project. B.The great changes to train stations. C.The wish to travel on all the train lines. D.The interest in old-style station buildings. &.What does the underlined word“anxious” mean in Chinese? A.焦虑的B.尴尬的C.自豪的D.遗憾的 g.The Westgarth is mentioned(提及)in the last paragraph to A.call on people to visit the train station B.explain why Caspar is interested in train sta- tions C.give an example of the old-style station build- ings D.show how old the station buildings of Melbourne can be 3 火密快乐假期 90M- 10.What is the best title of the passage? The village lies 2. the banks of A.Caspar takes photos of 168 train stations the Yellow River.It has a long history 3. B.Caspar falls in love with old-style buildings a rich culture.It is home to some 200 peo- C.Caspar"stops"all stations for a school project ple and the average(平均的)age is64.As the D.Caspar tells stories behind every station young people work in cities,most of the villag- building ers 4. (be)old people. V.根据情景内容，补全对话 The village does not have a photographic Green:I ordered 10,000 pairs of lady's shoes, studio(照相馆)，and the villagers hardly had but I received the same amount of men's any chances 5. (sit)for photos.The beyond expectation. students took the photos in a makeshift(临时 Smith:1 I was informed just now that studio.They took a lot of photos of every villager.Most photos 6. someone in our company has made a (record) mistake in filling your order. their daily lives.The villagers,7. (hold)baskets of dates,fresh watermelons or Green:2 farming tools,smiled as they showed their sim- Smith:We'll manage to send you the correct ple lives in front of the cameras.Some sat next goods as quickly as possible. to their partners or grandchildren to pose(摆姿 Green:3 势)for8. warm family photo. Smith:We'll try our best to make sure that we Taking photos of the old in the village was ship the goods by the end of the month. something the students had planned to do since Green:4 the 14 strong team 9. (form).And Smith:If you could sell them at the spot price at they hoped they could do something 10. your end,so much the better. (mean)for the villagers. Green:5 But for the sake of friendship, I.写作 we'll be glad to help you. 假如你是Jack,昨天下午你买了一台电脑，但 Smith:Your offering help to sell the goods will 是回到办公室后发现电脑的关机按钮没有反应。 be highly appreciated. 你觉得是商店的责任，他们应该负全责。请根据以 A.Can you do anything about the goods mis- 上内容写一篇短文。词数80一100左右。 takenly shipped? 参考词汇：shutdown button关机按钮take B.I'm awfully sorry,sir. full responsibility承担全部责任 C.How long should we wait for? Dear manager, D.How about the wrong goods? E.I'm afraid it's not an easy job. M.短文填空 This summer,during a trip to Northwest China's Shaanxi Province,14 students from Pe- king University took 1. (photo)of the Your sincerely, people in Nihegou Village. Jack 快乐驿钻coo00ooc000co Did You Know Him? At a dinner party in the home of friends,our host mentioned his high school alumnus.One of the guests asked him if he had been a student there at the same time as a particular vice principal. “I sure was！”answered the host..“He's the biggest jerk I've ever met..Did you know him too?” “Sort of,”replied the guest..“My mother married him last Saturday..” 你认识他吗？ 在朋友家的一次晚宴上，主人提到了他的一位高中校友。其中一位客人问他，他是否和某 位副校长同时也是该校的学生。 “当然是！”主人回答说。“他是我见过的最大的混蛋。你也认识他吗？” “差不多吧，”客人回答。“我妈妈上星期六嫁给了他。” ·44·