2026年湖南省中职英语一轮复习服务类职业模块Unit 5 - Unit 6课件

2026湖南省中职英语一轮复习 职业模块（服务类）Unit5+Unit6 主讲aaa 词汇、短语与句型 01 1. adv. 有效地 ___________ 2. n. 形象 ___________ 3. n. 事件 ___________ 4. n. 进展 ___________ 5. n. 反应 ___________ 6. adj. 意外的 ___________ 7. n. 愿望 ___________ 8. adj. rightful ___________ 9. n. housekeeping ___________ 10. v. occur ___________ 一、 词汇集锦 efficiently image incident progress response unexpected desire 合法的 客房服务 出现 词汇、短语与句型 11. v. reassure _________ 12. v. remove ___________ 13. n. thermometer ___________ 14. v. vomit ___________ 15. v. assume ___________ 16. n. bagel ___________ 17. n. operator ___________ 一、 词汇集锦 使安心 移除 体温计 呕吐 假定 贝果面包 接线员 词汇、短语与句型 二、 词性拓展 词汇、短语与句型 词性拓展 arrival arrival n. 到达 arrive v. 到达 arrive in/ at 到达 awareness awareness n. 意识 aware adj. 意识到的 environmental awareness 环保意识 global awareness 全球意识 self-protection awareness 自我保护意识 develop awareness 增强意识 be aware of 意识到 二、 词性拓展 词汇、短语与句型 词性拓展 investigate investigate v. 调查 investigation n. 调查 investigator n. 调查者 二、 词性拓展 词汇、短语与句型 词性拓展 medical medical adj. 医疗的 medicine n. 医药 medical care 医疗护理 medical treatment 医学治疗 medical insurance 医疗保险 medical team 医疗队 medical emergency 紧急医疗事件 medical service 医疗服务 medical device 医疗设备 medical worker 医务工作者 medical school 医学院 take some medicine 服药 Chinese medicine 中医药 二、 词性拓展 词汇、短语与句型 词性拓展 poisoning poisoning n. 中毒 poison n. 毒药 poisonous adj. 有毒的 food poisoning 食物中毒 suggestion suggestion n. 建议 suggest v. 建议 give some suggestions 提建议 suggest doing sth. 建议做某事 二、 词性拓展 词汇、短语与句型 词性拓展 theft theft n. 盗窃 thief n. 小偷 thieves →（复数形式） 二、 词性拓展 词汇、短语与句型 词性拓展 disappointed disappointed adj.（感到）失望的 disappoint v. 令……失望 disappointing adj. 令人失望的 disappointment n. 失望 be disappointed with sb. 对某人感到失望 be disappointed at sth. 对某事感到失望 to one’s disappointment 令某人失望的是 二、 词性拓展 词汇、短语与句型 词性拓展 highly highly adv. 高度地 high adj. 高的 & adv. 高高地 height n. 高度 speak/ think highly of 高度评价 memorable memorable adj. 难忘的 memory n. 记忆 memorize v. 记住 二、 词性拓展 词汇、短语与句型 词性拓展 motivate motivate v. 激发……的积极性 motivation n. 动机 participant participant n. 参与者 participate v. 参与 participation n. 参与 participate in 参加 二、 词性拓展 词汇、短语与句型 词性拓展 recognize recognize v. 意识到，承认，认出 recognition n. 承认，认出 1. We should help improve the ___________________________ (环保意识) of the local people. 2. _____________________ (令他失望的是), Peter found nothing interesting in the newspaper. 3. Her early _________ (到达) gave everyone a big surprise. environmental awareness To his disappointment arrival 三、短语整合 1. 想要（做某事） ___________ 2. 调查 ___________ 3. 听从某人的建议 ______________________ 4. 发烧 ___________ 5. 弄清楚 ___________ 6. 除掉，摆脱 ___________ 7. 前台 ______________ 8. 扑灭 ___________ 9. set aside ___________________ 10. first-aid center ___________ feel like look into follow/ take one’s advice have a fever make clear get rid of the front desk put out 留出，将……搁置一旁 急救中心 词汇、短语与句型 三、短语整合 11. act as ___________ 12. keep a good company image ______________________ 13. emergency plan ___________ 14. life and death ___________ 15. incident report __________________ 16. deal with sth. efficiently ______________ 充当 保持良好的公司形象 应急预案 生与死 事件报告，事故报告 有效处理某事 词汇、短语与句型 三、短语整合 17. make a quick response _______________ 18. marketing department ___________ 19. advertising agency _______________________ 20. voice message ___________ 21. room service ___________ 22. fulfill one’s desire_________________ 23. emergency room ___________ 迅速做出反应 市场部 广告公司，广告代理商 语音信息 客房服务 满足某人的愿望 急诊室 词汇、短语与句型 四、句型重现 1. Shall I call for a doctor? _____________________________________________________________________ 2. I suggest getting medical help first, and then following the doctor’s advice. _____________________________________________________________________ 3. May I have your room number, please? ______________________________________________________________________ 4. Is there anything else I can do for you before the doctor’s arrival? ______________________________________________________________________ 需要我叫医生吗？ 我建议您先就医，然后听从医生的建议。 请问您的房间号码是多少？ 在医生到达之前，我还能为您做什么吗？ 词汇、短语与句型 四、句型重现 5. How are you finding your new job? ______________________________________________________________________ 6. What do you do in your job? ______________________________________________________________________ 7. I work in the marketing department and we do a lot of teamwork. ______________________________________________________________________ 8. Teamwork is highly valued in this new company. _____________________________________________________________________ 你觉得你的新工作怎么样？ 你的工作是做什么的？ 我在市场部工作，我们有很多的团队合作。 这家新公司非常重视团队合作。 词汇、短语与句型 四、句型重现 9. He is easy to get along with and he treats everybody with respect and appreciation. ______________________________________________________________________ 10. A positive work environment helps motivate employees. ______________________________________________________________________ 11. My colleagues often give me constructive suggestions and I have learned a lot from them. ______________________________________________________________________ 他很好相处，而且尊重、欣赏每一个人。 积极的工作环境有助于激励员工。 我的同事经常给我建设性的建议，我从他们那里学到了很多。 词汇、短语与句型 英汉互译 02 一、重点句型英译汉 1. When the unexpected occurs, your ability to deal with it could mean a lot for those around you, even mean the difference between life and death. 2. Although emergencies require rapid actions, the most important factor is to keep calm. 3. You need to look into the situation to see what needs to be done before acting. 当意想不到的事情发生时，你对其的处理能力对你周围的人来说意义重大，甚至意味着生与死。 尽管紧急情况需要迅速采取行动，但最重要的因素是保持冷静。 在采取行动之前你需要调查一下情况，看看需要做些什么。 英汉互译 一、重点句型英译汉 4. Keep your customers well-informed about the progress and let them know how long it will take to find a solution. 5. Such an incident report will develop awareness and act as an effective way to prevent future accidents. 6. Arthur wants to put forward his helpful suggestion at a meeting tomorrow. 让你的顾客充分了解事件进度，并让他们知道找到解决办法所需的时间。 这样的事故报告将增强人们的意识，是预防未来事故的有效途径。 亚瑟想在明天的会议上提出他的有益建议。 英汉互译 一、重点句型英译汉 7. As a team member, what should you do to help your team finish tasks? 8. Will you please fill in the hotel registration form? 9. They have drawn up a contract for further cooperation. 10. We’ll contact you as soon as the camera is found. 作为团队一员，你应该做什么来帮助团队完成任务？ 请您填写一下酒店（住宿）登记表好吗？ 他们已经起草了一份合同，以便进一步合作。 相机一被找到，我们就会联系您。 英汉互译 一、重点句型英译汉 11. It is easier to get jobs from the Internet than to use other traditional ways. 12. Would you please hold the line for a moment? 13. He is busy tomorrow. Would Friday be too late? 14. It’s OK if it is before 11 o’clock in the morning. 比起其他传统的（求职）方式，网上求职更容易。 请您稍等一下好吗？（电话用语） 他明天很忙。周五会太迟吗？ 如果在上午11点之前就可以。 英汉互译 一、重点句型英译汉 15. One of the waiters in the coffee bar found it under a table. 16. A team is a group of people working together to reach a goal. 17. I’ll send someone to look for it again in your room. 18. I think what to do during the day before I work. 咖啡厅的一个服务员在桌子底下发现了它。 团队是一群人一起工作以实现一个目标。 我会再次派人到您的房间去找。 在工作之前，我会想一下一天要做的事情。 英汉互译 一、重点句型英译汉 19. She drops off her son at day care before she goes to work. 20. Before the meeting, you should make sure that all the equipment will work well. 21. The elevator in the hotel is not working properly, so the people are pressing the emergency button. 她上班之前顺便将她的儿子送去日托所。 在会议之前，你要确保所有的设备都能正常运转。 酒店的电梯出故障了，所以人们在按紧急按钮。 英汉互译 一、重点句型英译汉 22. Could you give me some details about it? 23. When and where did you last use it? 24. I’m sorry but I have broken the cup. 25. You’ve injured your finger. 您能给我详细地描述一下吗？ 您最后一次使用它的时间和地点是什么？ 对不起，我把杯子打碎了。 你的手指受伤了。 英汉互译 一、重点句型英译汉 26. It’s only a small cut. 只是一个小伤口而已。 英汉互译 二、重点句型汉译英 1. ____________ (弄清楚) what the emergency or threat is. 2. If you can help, do it ____________________ (立即). 3. Report to the emergency services _____________________ (尽快). 4. A quick response will __________________ (使顾客满意). 5. Listen to the customer’s opinions carefully, apologize and calmly explain the problem and what actions are being taken to _______________ (找到解决方法). Make clear at once/ immediately as soon as possible satisfy customers find a solution 英汉互译 二、重点句型汉译英 6. If an emergency occurs in your ___________ (工作场所), write an incident report. 7. Tell me something _________ (详细地) about the purse you’ve lost. 8. The manager is _______________ (处理) an unhappy customer’s complaint in the lobby of the hotel. 9. The policeman was ______________ (度假) when he was ordered to investigate the incident. workplace in detail dealing with on holiday 英汉互译 二、重点句型汉译英 10. His daughter was a little _____________ (失望的), assuming the housekeeping had got rid of it. 11. Be polite to your co-workers and listen to them _________ (耐心地). 12. Treat those co-workers from different backgrounds with _________ (尊重). 13. At the same time, don’t ___________ (害怕) to give your opinions on the project clearly. 14. Do what you can ______________ (支持) your co-workers and find solutions to the problems before they grow into serious ones. disappointed patiently respect be afraid to support 英汉互译 二、重点句型汉译英 15. Sometimes, things are really ____________________ (失去控制) and you make mistakes. 16. In that case, admit your mistakes and _______________ (采取措施) to fix them. 17. ___________ (分享) your knowledge and experience will make you a valuable and trusted team member. 18. _______________ (在我看来), nothing is more valuable than health. 19. I’m placing flowers and ____________ (张贴) posters on the roads. 20. ___________ (只要) you keep quiet, you can stay in the room. out of (your) control take action Sharing In my opinion putting up As long as 英汉互译 二、重点句型汉译英 21. The hotel insists that guests ___________ (退房) before 11 o’clock in the morning. 22. Try to smile at life when you are ___________ (处于困境中) and soon you will be happy again. check out in trouble 英汉互译 总结 1. 词汇、短语与句型 2. 英汉互译 单元总结 THANK YOU 主讲aaa 36 $