2026年江苏省中职英语中职复习语法填空专项练习三

2026年江苏省中职英语复习语法填空专项练习三 （一） Good customer service is very important for any business. It helps to build a strong relationship between the company and its customers. When customers feel valued, they are more likely (1)_________ (return) and recommend the business to others. One key aspect of good customer service is (2)_________ (listen) carefully to the customer's (3)_________ (need). Employees should always (4)_________ polite and patient, even if the customer is upset. A smile or a friendly greeting can make (5)_________ big difference. Another important skill is problem-solving. If a customer has a (6)_________ (complain), the employee should try (7)_________ (solve) the issue quickly and effectively. Sometimes offering a small discount or a free gift can help calm and unhappy customer. Technology also (8)_________ (play) a role in modern customer service. Many companies now use chatbots or online support to answer questions (9)_________ (fast). However, human interaction is still necessary for more complex problems. Finally, business should always ask (10)_________ feedback from customers. This helps them improve their services and make customers happier in the future. （二） Confidence is very important in daily life. It can help you to develop a healthy attitude. A study shows that people (1)_________ are more confident on much happier. They have more chances to make themselves (2)_________ (succeed). The following is about how to be more confident. Speak loud. When you're not confident, you don't do (3)_________ (good) what you want to do. You speak in a voice so slow (4)_________ other people can hardly hear you. Try to speak loud enough so that people can hear you clearly. The high voice can help you become more confident. Play sports. Physical exercise makes you tired but completely (5)_________ (relax). A strong body helps you to be full of (6)_________ (confident). Encourage yourself. Write down a list of things you did during the day to see how many things you have done well. Did you finish your homework? Did you tell a joke that (7)_________ (make) everybody laugh? Give yourself praise for the good things you've done. Pick up a hobby. If you like singing, sing as much as you can. In some ways, a hobby can make you outstanding. And it will make you happy and confident. Get rid of fear. Fear comes along with (8)_________ (failure). But it's easy (9)_________ (overcome) if you know that it is your part of your life. Don't hide your head just (10)_________ you said something stupid last time. Tries to start again and believe you can do better. （三） An old man went to India. When he got there he saw some fruit for sale, but most of it was very cheap. The (1)_________ (cheap) thing was a basket of red fruit. "How much per kilo? " the old man (2)_________ (ask). "Two rupees（卢比）," the shopkeeper answered. Two rupees in India is almost nothing, (3)_________ the old man bought a whole kilogram and started eating it. However, as soon as he started eating, his mouth began (4)_________ (burn), his eyes began to water, and his whole face became as red (5)_________ the fruit. As he coughed and struggled to breathe, he jumped up and (6)_________, screaming: "Ah! Ah! Ah!" And yet he continued to eat the fruit. Some people who were looking at him shook their (7)_________ (head) and said, "You're crazy? Those are chili peppers! You can't just eat them by the handful!" The old man said to (8)_________ (he), "I paid for them, so I must eat them." This old man seemed pretty stupid. But are we much smarter? All of us have (9)_________ (spend) money and time on something- maybe a relationship, or a business, or a job - and sometimes , even if we know there's no hope that things will change, we still continue with it. What we can learn (10)_________ the old man is this: if you have lost a lot over something that doesn't work, let it go and move on. It's better than continuing to lose. 答案详解 （一） 答案：1. to return 2. listening 3. needs 4. be 5. a 6.complaint 7. to solve 8. plays 9. faster 10. for 答案解析： (1) to return 考点：固定搭配“be likely to do sth.”（很可能做某事）。 解析：句中“are more likely”后需接动词不定式，所以填“to return”。 翻译：当顾客感到被重视时，他们更可能回头光顾，并向他人推荐这家企业 (2) listening 考点：介词后的动词形式（介词“of”后接动名词）。 解析：句中“aspect of...”表示“……的方面”，“of”是介词，后面的动词要变为动名词形式，所以填“listening”。 翻译：优质客户服务的一个关键方面是认真倾听顾客的需求。 (3) needs 考点：名词的数（“need”表示“需求”时常用复数形式）。 解析：顾客的“需求”通常不止一个，所以“need”要变为复数“needs”。 翻译：优质客户服务的一个关键方面是认真倾听顾客的需求。 (4) be 考点：情态动词“should”后接动词原形。 解析：“should”是情态动词，后面必须接动词原形；“polite（礼貌的）”是形容词，需和be动词搭配，所以填“be”。 翻译：员工应该始终保持礼貌和耐心，即使顾客不礼貌或友好。 (5) a 考点：固定搭配“make a big difference”（产生很大影响）。 解析：“difference”在这里是可数名词，“big”以辅音音素开头，所以用不定冠词“a”。 翻译：一个友好的问候能产生很大的影响。 (6) complaint 考点：词性转换（动词→名词）。 解析：句中“a”后需接名词，“complain（抱怨）”的名词形式是“complaint”。 翻译：如果顾客有抱怨，员工应该努力快速有效地解决问题。 (7) to solve 考点：固定搭配“try to do sth.”（努力做某事）。 解析：“try”后接动词不定式表示“试图、努力做某事”，所以填“to solve”。 翻译：如果顾客有抱怨，员工应该努力快速有效地解决问题。 (8) plays 考点：一般现在时的主谓一致。 解析：句子描述的是“技术在现代客户服务中发挥作用”这一客观事实，用一般现在时；主语“Technology”是不可数名词，谓语动词用第三人称单数形式“plays”。 翻译：技术在现代客户服务中也发挥着作用。 (9) faster 考点：副词的比较级（隐含与“传统方式”的对比）。 解析：句中强调“聊天机器人/在线支持”比以往方式“更快”回答问题，所以“fast”要用比较级“faster”。 翻译：现在许多公司使用聊天机器人或在线支持来更快地回答问题。 (10) for 考点：固定搭配“ask for”（请求、索要）。 解析：“ask for feedback”表示“索要反馈”，是固定搭配，所以填“for”。 翻译：最后，企业应该始终向顾客索要反馈。 （二） 答案：1. who 2. successful 3. well 4. that 5. relaxed 6.confident 7. made 8. failure 9. to overcome 10. because 答案解析： (1) who 考点：定语从句的关系代词。 解析：先行词是“people”，指人，在定语从句中作主语，所以用关系代词“who”引导定语从句。 翻译：一项研究表明，更自信的人要快乐得多。 (2) successful 考点：固定搭配“make + 宾语 + 形容词（作宾语补足语）”。 解析：“make oneself + 形容词”表示“使自己处于某种状态”，“succeed”的形容词形式是“successful”。 翻译：他们有更多的机会使自己成功。 (3) well 考点：副词修饰动词。 解析：“do”是动词，要用副词来修饰，“good”的副词形式是“well”。 翻译：当你不自信时，你不能把你想做的事做好。 (4) that 考点：固定搭配“so...that...”（如此……以至于……）。 解析：此处表示“你说话声音如此之小，以至于其他人几乎听不见”，所以用“that”。 翻译：你说话声音如此之小，以至于其他人几乎听不见。 (5) relaxed 考点：形容词（“relaxed”修饰人，“relaxing”修饰物）。 解析：此处主语是“you”，指人，所以用“relaxed”，表示“感到放松的”。 翻译：体育锻炼会让你疲惫，但会让你完全放松。 (6) confidence 考点：词性转换（形容词→名词）。 解析：“full of”后接名词，“confident”的名词形式是“confidence”（信心，不可数名词）。 翻译：强壮的身体有助于你充满信心。 (7) made 考点：一般过去时。 解析：根据前面的“Did”可知，此处描述的是过去的事情，所以用一般过去时，“make”的过去式是“made”。 翻译：你讲了一个让所有人都笑的笑话吗？ (8) failure 考点：词性转换（动词→名词）。 解析：“with”是介词，后接名词，“fail”的名词形式是“failure”（失败，不可数名词）。 翻译：恐惧伴随着失败而来。 (9) to overcome 考点：固定句型“It's + 形容词 + to do sth.”（做某事是……的）。 解析：此处用动词不定式作真正的主语，“it”是形式主语。 翻译：但如果你知道它是你生活的一部分，就很容易克服。 (10) because 考点：连词（引导原因状语从句）。 解析：此处表示“不要因为上次说了蠢话就把头埋起来”，所以用“because”引导原因状语从句。 翻译：不要因为上次说了蠢话就把头埋起来。 （三） 答案：1. cheapest 2. asked 3. so 4. to burn/burning 5. as 6. down 7. heads 8. himself 9. spent 10. from 答案解析： (1) cheapest 考点：形容词的最高级。 解析：前文提到“most of it was very cheap”（大部分水果很便宜），这里要表达“最便宜的东西”，所以用“cheap”的最高级“cheapest”。 翻译：最便宜的东西是一篮红果子。 (2) asked 考点：一般过去时。 解析：故事整体是过去发生的事情，所以此处用“ask”的过去式“asked”。 翻译：老人问：“每公斤多少钱？” (3) so 考点：连词的用法。 解析：前文说“Two rupees in India is almost nothing.（在印度，两卢比几乎不算什么。）”，所以“老人买了整整一公斤”，这里用“so”表示因果关系，意为“所以”。 翻译：所以老人买了整整一公斤，开始吃起来。 (4) to burn/burning 考点：固定搭配“begin to do sth./begin doing sth.”（开始做某事）。 解析：“begin”后可接动词不定式或动名词，所以填“to burn”或“burning”都可以。 翻译：然而，他一开始吃，嘴巴就开始灼烧。 (5) as 考点：固定搭配“as...as...”（和……一样……）。 解析：此处表示“他的整张脸变得和果子一样红”，所以用“as”。 翻译：他的整张脸变得和果子一样红。 (6) down 考点：固定搭配“jump up and down”（上蹿下跳）。 解析：结合语境，老人咳嗽、呼吸困难，所以“上蹿下跳”，填“down”。 翻译：他上蹿下跳，尖叫道：“啊！啊！啊！” (7) heads 考点：名词的复数形式。 解析：“their”（他们的）后接可数名词复数，“head”的复数是“heads”。 翻译：一些看着他的人摇着头说…… (8) himself 考点：反身代词的用法。 解析：“say to oneself”是固定短语，意为“自言自语”，主语是“The old man”，所以用反身代词“himself”。 翻译：老人自言自语道：“我花钱买了它们，所以我必须吃掉它们。” (9) spent 考点：现在完成时。 解析：“have + 过去分词”构成现在完成时，“spend”的过去分词是“spent”。 翻译：我们所有人都在某些事情上花费了金钱和时间——也许是一段关系、一份生意或者一份工作。 (10) from 考点：固定搭配“learn from...”（从……中学到……）。 解析：此处表示“我们能从老人身上学到的是”，所以用“from”。 翻译：我们能从老人身上学到的是：如果你在不起作用的事情上失去了很多，就放手，继续前进。 1 学科网（北京）股份有限公司 $