2.1 Checking in at the Hotel（练习）-《旅游情景英语》高等教育出版社第二版 同步精品课堂

《Checking in at the Hotel》高等教育出版社 2.1 Part One （第1、2课时） 一、选词填空题 1. As a ________, her main duty is to welcome guests and handle the check-in process at the front desk. A. cashier B. bellman C. receptionist D. local guide 答案：C 解析：receptionist 指前台接待员，其核心工作就是迎接客人和办理入住手续。cashier是收银员，bellman是行李员，local guide是地陪导游，职责不同。 2. The hotel has introduced several ________ in the lobby, allowing guests to check in by themselves without waiting in line. A. self-service kiosks B. mobile payments C. room tariffs D. standard rooms 答案：A 解析： self-service kiosks（自助服务台）是客人可以自行办理入住的设备，符合句意。mobile payment是支付方式，room tariff是房价表，standard room是标准间，都不能被“引入大厅”供客人自助使用。 3. "Could you please show me your ________? I need it to complete the registration form," the front desk staff said to the foreign guest. A. passport B. tariff C. concierge D. accommodation 答案：A 解析： 为外国客人办理入住登记时，需要核对身份信息，passport（护照）是必须的证件。其他选项不符。 4. I'd like to ________ your departure date. Is it correct that you will be leaving next Tuesday? A. accommodate B. confirm C. sign D. book 答案：B 解析： confirm（确认）是前台服务中的常用语，用于核实客人的离店日期等关键信息。accommodate（容纳，提供住宿）词义不符。 5. This large conference hotel can ________ up to 500 guests for a single event. A. confirm B. standard C. accommodate D. concierge 答案：C 解析： accommodate 在这里意为“容纳”，指酒店有能力为500名客人提供住宿和活动空间。 6. The ________ showed the tour group to their rooms and helped with their luggage. A. receptionist B. cashier C. local guide D. bellman 答案：D 解析： bellman（行李员）的职责就是引导客人到房间并搬运行李。local guide（地陪）主要负责旅游安排，通常不负责行李和房间引导。 7. What is the ________ for a single room per night? I'd like to know the price. A. passport B. tariff C. payment D. kiosk 答案：B 解析： tariff 特指价格表或收费标准，询问房价时使用。payment是支付行为，词义不符。 8. For a short business trip, a comfortable ________ is usually sufficient, providing a bed, a desk, and a private bathroom. A. self-service kiosk B. standard room C. mobile payment D. departure date 答案：B 解析： standard room（标准间）是酒店最常见的房型，描述的功能符合商务旅客的基本需求。 9. Many young travelers prefer to use ________ like Alipay because it's fast and convenient. A. mobile payment B. room tariff C. local guide D. bellman 答案：A 解析： 支付宝（Alipay）是典型的mobile payment（移动支付）方式。 10. The ________ from the travel agency worked closely with the hotel receptionist to arrange rooms for the 20 tourists. A. cashier B. concierge C. bellman D. local guide 答案：D 解析： local guide（地陪导游）负责旅行团的具体事务，包括与酒店协调房间安排。 11. After you finish filling out the form, would you ________ your name here, please? A. confirm B. accommodate C. sign D. check 答案：C 解析： 在表格上“签名”的固定动词是sign。 12. Sir, according to our ________, the price for a standard room is 600 RMB per night. A. passport B. departure date C. room tariff D. mobile payment 答案：C 解析： room tariff（房价表）是酒店列明房间价格的标准文件或系统。 13. If you have any special requests, such as booking tickets or getting restaurant recommendations, you can ask the ________ for help. A. receptionist B. standard room C. self-service kiosk D. bellman 答案：A 解析： 前台接待员（receptionist）通常是客人咨询各种服务（如订票、推荐餐厅）的第一联系人。虽然concierge（礼宾司）更专业于此，但选项中没有，而receptionist也常处理这些询问。 14. We have ________ three twin rooms for our family under the name "Smith". A. confirmed B. signed C. accommodated D. booked 答案：D 解析： booked（预订）是表示“预先订好”房间的正确动词。confirmed是确认已存在的预订。 15. "Good evening, sir. Welcome to our hotel. How can I help you?" This is a typical greeting from a ________. A. bellman B. cashier C. receptionist D. local guide 答案：C 解析： 在酒店门口迎接客人并问候是receptionist或doorman的职责，但选项中receptionist最符合前台工作人员的身份。bellman通常不负责最初的迎宾问候。。 二、填空题 1. The __________ is the person who works at the front desk and helps guests check in. 答案：receptionist 解析： 根据关键词表，在前台工作并为客人办理入住的人就是接待员（receptionist）。 2. When you check in at a hotel, you need to show your __________ for identification. 答案：passport 解析：为外国客人办理入住时需要核对护照（passport）信息。 3. A __________ room usually has two single beds or one double bed. 答案：standard 解析： 将“standard room”列为关键词，指配备基本设施的标准间。 4. "I'd like to __________ your departure date. Is it May 3rd?" the receptionist said. 答案：confirm 解析： 这是实用表达式中的经典句型，意为“确认”（confirm）离店日期。 5. The __________ will carry your luggage and show you to your room. 答案：bellman 解析： 对话结尾提到，行李员（bellman）会引导客人去房间。 6. Many guests now prefer to use __________ like WeChat Pay because it's easy. 答案：mobile payment 解析： 关键词表中有“mobile payment”（移动支付）这一项，是一种流行的支付方式。 7. The __________ is a machine in the lobby for guests to check in by themselves. 答案：self-service kiosk 解析： 关键词表指出，“self-service kiosk”（自助服务台）可用于自助办理入住。 8. The tour group was led by a __________ from a local travel agency. 答案：local guide 解析： 地陪导游（local guide）负责与酒店前台沟通团队的入住事宜。 9. Please __________ your name on the registration form here. 答案：sign 解析： 入住时需要客人在登记表上签名（sign），这是登记流程的一部分。 10. The __________ tells you the price of the different rooms in the hotel. 答案：(room) tariff 解析： 关键词表说明，“(room) tariff”（房价表）是显示房间价格的信息表。 3、 阅读填空题 A Smooth Check-in Experience The Front Office is often called the (1) __________ of the hotel because it gives guests their first impression. When a tour group arrives, the (2) __________ and the local guide need to work together. First, the guide tells the (3) __________ that they have a reservation. The receptionist will then check the details. He or she needs to know the number of rooms, the type of rooms (usually (4) __________ rooms for a tour group), and the number of nights. Next, the receptionist will ask to see the guests' (5) __________ for identification. It is also very important to (6) __________ the group's (7) __________ date to avoid any problems. Today, many hotels also have a (8) __________ in the lobby. Guests can use it to check in by themselves, which is faster. For payment, besides cash or credit cards, (9) __________ is becoming more and more popular. After everything is done, the (10) __________ will take the guests' luggage and show them to their rooms. A smooth check-in experience makes guests feel welcome and happy. 答案与解析 1. 答案：shop window 解析： “The Front Office is regarded as the shop window of the hotel”，意为“前厅被视为酒店的橱窗/窗口”。 2. 答案：receptionist 解析： 与地陪导游协同办理团队入住手续的酒店方人员就是前台接待员。 3. 答案：receptionist 解析： 地陪导游沟通的对象是前台接待员。 4. 答案：standard 解析： 根据教案中的对话，旅游团通常预订的是标准间。 5. 答案：passports 解析： 为外国客人办理入住时，用于核实身份的主要证件是护照。 6. 答案：confirm 解析： “confirm”是前厅服务中的关键动词，意为“确认”关键信息。 7. 答案：departure 解析： 需要确认的关键信息之一是“离店日期”。 8. 答案：self-service kiosk 解析： 酒店大堂里供客人自助办理入住手续的机器是自助服务台。 9. 答案：mobile payment 解析： 除现金和信用卡外，移动支付是一种日益流行的支付方式。 10. 答案：bellman 解析： 负责为客人搬运行李并引路的工作人员是行李员。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $ 《Checking in at the Hotel》高等教育出版社 2.1 Part One （第1、2课时） 一、选词填空题 1. As a ________, her main duty is to welcome guests and handle the check-in process at the front desk. A. cashier B. bellman C. receptionist D. local guide 2. The hotel has introduced several ________ in the lobby, allowing guests to check in by themselves without waiting in line. A. self-service kiosks B. mobile payments C. room tariffs D. standard rooms 3. "Could you please show me your ________? I need it to complete the registration form," the front desk staff said to the foreign guest. A. passport B. tariff C. concierge D. accommodation 4. I'd like to ________ your departure date. Is it correct that you will be leaving next Tuesday? A. accommodate B. confirm C. sign D. book 5. This large conference hotel can ________ up to 500 guests for a single event. A. confirm B. standard C. accommodate D. concierge 6. The ________ showed the tour group to their rooms and helped with their luggage. A. receptionist B. cashier C. local guide D. bellman 7. What is the ________ for a single room per night? I'd like to know the price. A. passport B. tariff C. payment D. kiosk 8. For a short business trip, a comfortable ________ is usually sufficient, providing a bed, a desk, and a private bathroom. A. self-service kiosk B. standard room C. mobile payment D. departure date 9. Many young travelers prefer to use ________ like Alipay because it's fast and convenient. A. mobile payment B. room tariff C. local guide D. bellman 10. The ________ from the travel agency worked closely with the hotel receptionist to arrange rooms for the 20 tourists. A. cashier B. concierge C. bellman D. local guide 11. After you finish filling out the form, would you ________ your name here, please? A. confirm B. accommodate C. sign D. check 12. Sir, according to our ________, the price for a standard room is 600 RMB per night. A. passport B. departure date C. room tariff D. mobile payment 13. If you have any special requests, such as booking tickets or getting restaurant recommendations, you can ask the ________ for help. A. receptionist B. standard room C. self-service kiosk D. bellman 14. We have ________ three twin rooms for our family under the name "Smith". A. confirmed B. signed C. accommodated D. booked 15. "Good evening, sir. Welcome to our hotel. How can I help you?" This is a typical greeting from a ________. A. bellman B. cashier C. receptionist D. local guide 二、填空题 1. The __________ is the person who works at the front desk and helps guests check in. 2. When you check in at a hotel, you need to show your __________ for identification. 3. A __________ room usually has two single beds or one double bed. 4. "I'd like to __________ your departure date. Is it May 3rd?" the receptionist said. 5. The __________ will carry your luggage and show you to your room. 6. Many guests now prefer to use __________ like WeChat Pay because it's easy. 7. The __________ is a machine in the lobby for guests to check in by themselves. 8. The tour group was led by a __________ from a local travel agency. 9. Please __________ your name on the registration form here. 10. The __________ tells you the price of the different rooms in the hotel. 3、 阅读填空题 A Smooth Check-in Experience The Front Office is often called the (1) __________ of the hotel because it gives guests their first impression. When a tour group arrives, the (2) __________ and the local guide need to work together. First, the guide tells the (3) __________ that they have a reservation. The receptionist will then check the details. He or she needs to know the number of rooms, the type of rooms (usually (4) __________ rooms for a tour group), and the number of nights. Next, the receptionist will ask to see the guests' (5) __________ for identification. It is also very important to (6) __________ the group's (7) __________ date to avoid any problems. Today, many hotels also have a (8) __________ in the lobby. Guests can use it to check in by themselves, which is faster. For payment, besides cash or credit cards, (9) __________ is becoming more and more popular. After everything is done, the (10) __________ will take the guests' luggage and show them to their rooms. A smooth check-in experience makes guests feel welcome and happy. 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 $