1.1 Meeting the Guests（课件）-《旅游情景英语》高等教育出版社第二版 同步精品课堂

“十四五”职业教育国家规划教材 （高教版第二版） 旅游情景英语 课件制作：某某老师 Meeting the Guests Unit 1-1 旅游情景英语 PART 01 2 学习目标 一、知识与技能​ ​掌握核心语言：​​ 熟练认读、记忆并运用核心词汇与短语。 ​精通情景对话：​​ 理解并掌握“Conversation 1”中的接团对话。 ​二、过程与方法​ ​深化语言应用：​​ 通过任务型练习，培养运用英语解决问题的能力。 ​规范职业流程：​​ 掌握标准接团服务：备齐证件 → 提前抵达 → 举牌迎候 → 核对信息。 ​倡导协作学习：​​ 通过小组合作，提升自主探究与团队协作能力。 ​三、情感、态度与价值​ ​激发学习兴趣：​​ 增强英语学习的内在动力与自信心。 ​塑造职业素养：​​ 培养严谨、专业的服务意识与职业操守。 ​奠定发展基石：​​ 为未来高质量就业、创业或深造打下坚实基础。 教学重点： 1.掌握并能够熟练运用 Key words and phrases meet, guest, welcome, welcome to, board ,welcome board, China, international, travel, service, agency, travel agency/ service, China International Tour Service (CITS), flag, flag of travel agency/ service, backpack, pass, tour guide badge/pass, baggage, baggage check, group, tour group, leader, tour leader 2.学习并掌握Situational Conversations: Conversation 1。 教学难点： 1. I am a tour guide from …. 2. I am here to meet you. 3. Is everyone here? 4. I will always be at your service. 5. Do you have all your luggage? Contents Pre-class Work Conclusion Extending Practice Language Focus Warming Up Homework Pre-class work 旅游情景英语 Useful Expressions when you greet people 1. When people meet for the first time in China, people would say: Nice/Glad/Pleased to meet you! How do you do? And shake hands. What’s more, the most simplest greetings: Hi/Hello Based on time of day: Good morning/afternoon/evening/night Common greetings: How are you? How are you doing? How are things going? Unit 1-1 Useful Expressions when you greet people 2. The people in America and England do the same as the Chinese, but people Kiss Cheeks in French / Spanish when they meet for the first time. 3. The tour guide，The card of Certificate of Tour Guide, a Flag of Travel Agency, Welcome Board, the itinerary list. As a tour guide, what should you get ready beforehand when you are going to meet a tour group? Certificate of Tour Guide arrival 20 minutes earlier a Flag of Travel Agency Welcome Board Unit 1-1 Warming Up Talk about the following pictures. The words and phrases below may help you. flag of travel agency tour guide badge/pass Unit 1-1 Welcome Board backpack China International Travel Service baggage Unit 1-1 11 旅游情景英语 Language Focus Words and Phrases Situational Conversations Have you ever picked someone up at the airport? Xiao Li has an important task today. He needs to go to Beijing International Airport. He is going to welcome an important guest. The guest is from the United States, and this is his first time in China. Next： Xiao Li：​​ Hello! Are you Mr. Smith from America?​ ​Mr. Smith：​​ Yes, I am. You must be Xiao Li.​ Xiao Li：​​ Yes! ​Welcome to China!​​ I am here to ​meet​ you.​ ​Mr. Smith：​​ Thank you! It's nice to ​meet​ you.​ Xiao Li：​​ Let me help you with your luggage. Words and Expressions meet /miːt/ vt. 遇见，迎接 guest /ɡest/ n. 宾客，旅客 welcome /'welkəm/ vt. 欢迎 welcome to… 欢迎到…… board /bɔːd/ n. 板，牌；vt. 上（船、车或飞机） welcome board/sign 接机（车）牌 China /ˈtʃaɪnə/ n. 中国 international /ˌɪntəˈnæʃnəl/ adj. 国际的 旅游情景英语 Following This Xiao Li:​​ Welcome to China, Mr. Smith. Was your ​travel​ good? ​Mr. Smith:​​ Yes, it was good. Thank you. ​Xiao Li:​​ Good. I am from CITS. It is a ​travel agency​ in China. ​Mr. Smith:​​ CITS?（CITS？）​ Xiao Li:​​ Yes. China International Travel ​Service. We are a ​travel service. ​Mr. Smith:​​ I see. I like your ​flag​ on the ​welcome board. Xiao Li:​​ Thank you! Our ​agency​ will help you. We have good ​service​ for your ​travel. ​Mr. Smith:​​ Thank you. I am very happy travel /ˈtrævl/ n. & vi. 旅行，游历 service /ˈsɜːvɪs/ n. 公共机构，服务；vt. 服务 agency /ˈeɪdʒənsi/ n. 服务机构，代理 travel agency/ service 旅行社 China International Travel Service (CITS) 中国国际旅行社 flag /flæɡ/ n. 旗，旗帜 flag of travel agency/ service 旅行社社旗 Subsequently Xiao Li:​​ Is that your ​backpack​? It looks very useful for ​tour. ​Mr. Smith:​​ Yes. I like to ​backpack. I am a ​tourist. ​Xiao Li:​​ Great! My job is a ​tour guide. I am your ​guide​ in Beijing. ​Mr. Smith:​​ Good. Do you have a ​badge​? ​Xiao Li:​​ Yes. This is my ​guide badge. And this is my ​pass​ for all the parks. ​Mr. Smith:​​ Perfect! I am ready for my ​tour​! backpack /'bækpæk/ n.（有轻金属框的）箱形背包； vi. 背着背包徒步旅行 tour /tʊə(r)/ n. 旅行，游览 tourist /ˈtʊərɪst/ n. 旅游者 guide /ɡaɪd/ n. 指导者，导游 tour guide 导游 badge /badʒ/ n. 徽章，标记 pass /pa:s/ n. 护照，通行证，关口 ​Finally Mr. Smith:​​ Now, I need to find my ​baggage. Xiao Li:​​ OK. Do you have your ​baggage check​? It has your baggage number. ​Mr. Smith:​​ Yes, I have it here. ​Xiao Li:​​ Good. Mr. Smith, you are in ​tour group​ number five. ​Mr. Smith:​​ Group five? Who is the ​tour leader​? ​Xiao Li:​​ I am your ​tour leader​ for this ​group. My ​tour guide badge​ is my ​pass​ to help your ​group. Mr. Smith:​​ Wonderful! Now I see my ​baggage. tour guide badge / pass 导游员胸卡 baggage/ˈbæɡɪdʒ/ n. 行李 baggage check 行李提取单 group /ɡruːp/ n. 团体 tour group 旅游团 leader /ˈliːdə(r)/ n. （在赛跑、商业等活动中）处于领先地位的人（或物），领导人 tour leader 领队 Situational Conversations Conversation 1 Scene description A tour guide (A) is meeting a tour group from London. Now she is talking with the tour leader,George Smith (B). Conversation 1 Meeting a Tour group A:​​ Hello! You must be Mr. Smith from London? I'm Wang Fei, your guide from CITS Beijing. It's great to meet you!​ B:​​ Hello, Mr. Wang! Great to meet you too. ​A:​​ A very warm welcome to Beijing! How was everything? Was your trip comfortable?​ B:​​ Yes, it was fine, thanks. Ready to explore! ​A:​​ Mr. Smith, just to confirm, your group consists of 26 people? Has the entire party assembled?​ B:​​ Yes, that is correct. I can confirm all 26 members of our group are present.​ A:​​ (Addressing the group) Ladies and gentlemen, on behalf of CITS, a warm welcome. May I please confirm that all your personal baggage is with you?​ B:​​ Yes, we have all our luggage.​ A:​​ Very well. Our transportation is awaiting us. We may proceed when you are ready.​B:​​ Certainly. We are ready to proceed. 1. I am the guide from …. 我是……的一名导游。 2. Welcome to Beijing, China.  欢迎到中国北京来！ 3. Is everyone here? 人都到齐了吗？ 4. How was the trip? 一路上还好吧？ 5. Do you have all your baggage? 行李都带齐了吗？ 旅游情景英语 Useful Expressions: Role-play Act out the play with your partner according to the following scenes with the given sentence patterns. Practice Task One: You are a tour guide and meeting your tour group (16 persons) from Australia at the airport. The tour leader of this tour group is John Hunt. Scene description Ⅰ. A: the Tour Guide, Wang Lin B: the Tour Leader A: 1 _ (请问，对不起). Are you Mr. John Davis from New York?B: Yes, I am. A: 2 (很高兴见到您). Mr. Davis! My name is Wang Lin____________3_____________（中国青年旅行社上海分社的导游）.B: Nice to meet you too, Ms. Wang! A: 4 (欢迎来上海)! How was your flight?B: Not bad, thanks. Complete the following dialogues in English. Task Two： B: Nice to meet you too, Ms. Wang! A: 4 （欢迎您来到中国上海）. 5 （旅途可好）？ B: Not bad, thanks. A: Mr. Davis, 6 （你们一行是15人，是吧）? B: Yes, that's correct. A: ______7_______ （人到齐了吗）? B: Let me see. (Looking around) Yes, everyone is here. A: _________8_________（行李都带齐了吗）? B: Yes, we do. A: ________9__________（我们的车在外边等着呢）. Shall we go now? B: Ok, Let’s go. A: 7 （所有人都到齐了吗）? B: Let me see. (Looking around) Yes, all fifteen of us are here. A: 8 （大家都拿到所有行李了吗）? B: Yes, we've got everything. A: 9 （我们的大巴车就在门口等候）. Shall we head to the hotel now? B: Sure, let's go. Conclusion words Language points in Tasks Meeting Guests 1-1 Useful Expressions for meeting guest How to meet a tour group 1 3 2 4 Homework Exercises Ⅰ. True (T) or False (F) 1.( ) It is acceptable to be a few minutes late when meeting a tour group at the airport, as long as you apologize. ​1.答案: False​​解析:​​ 此说法错误。接站服务规范明确指出，导游必须“arrive 30 minutes early”（提前30分钟到达）。守时是专业性的基本体现，迟到是不可接受。​ Homework Exercises Ⅰ. True (T) or False (F) 2.( ) When meeting a tour group, the guide only needs to communicate with the tour leader, not the other group members. 2.答案: False​​解析:​​ 此说法错误。虽然与领队沟通是主要环节，导游会直接与游客进行互动，如问候、询问旅途感受、提醒注意事项等，良好的沟通是面向整个团队的。​ Homework Exercises Ⅰ. True (T) or False (F) 3.( ) A tour guide should confirm the number of suitcases after all guests have claimed their luggage. 3.答案: True​​解析:​​ 此说法正确。导游在游客取到行李后明确询问“Have you got all your suitcases here?”（大家的行李箱都拿齐了吗？），确认行李数量是防止遗漏的重要工作步骤。 Ⅱ Fill in the blanks with the words or phrases given.​​ Words and phrases: guide, meet, baggage, Excuse me, reservation 1."________, are you Mr. Anderson from the United States?" ​ ​Answer: Excuse me​ 解析:​​ 这是向陌生人礼貌询问时的标准开头语，与图片中原始题目的用法一致。 2.The tour guide will help you with your ________ when you get to the hotel. ​ Answer: reservation​ 解析:​​ “have a reservation for...” 是“预订了...”的固定表达，替换了原题中单纯列出短语的考查方式，使其融入完整句意。 Ⅱ Fill in the blanks with the words or phrases given.​​ Words and phrases: guide, meet, baggage, Excuse me, reservation 3. I have a ________ for two rooms at the Peace Hotel. ​Answer: reservation​ 解析:​​ “have a reservation for...” 是“预订了...”的固定表达，替换了原题中单纯列出短语的考查方式，使其融入完整句意。 4. Is all the ________ here? Let's count the suitcases. ​ ​Answer: baggage​ 解析:​​ 此题直接考查与行李相关的核心词汇“baggage”，与原题第4题“Is this all your ________?” 的考点高度吻合。 Unit 1-1 Thank You! $