专题05 感谢信&道歉信(高分模版+万能句式)(全国通用) 2026年高考英语一轮复习高效培优系列

2025-10-21
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学段 高中
学科 英语
教材版本 -
年级 高三
章节 -
类型 教案-讲义
知识点 -
使用场景 高考复习-一轮复习
学年 2026-2027
地区(省份) 全国
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发布时间 2025-10-21
更新时间 2025-11-28
作者 xkw1114
品牌系列 上好课·一轮讲练测
审核时间 2025-10-21
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专题5 感谢信&道歉信 (一)命题规律分析 1. 高频亮相,实用为主: 感谢信与道歉信是高考英语应用文写作的常考题型,尤其在表达谢意、解释误会、表达歉意等真实交际场景中频繁出现。 2. 命题形式多样化: 单一功能: 如“写邮件感谢对方赠送礼物”或“因未能赴约而道歉”。 混合功能: 如“感谢对方帮助并邀请其参加聚会”或“道歉并解释原因,提出补救措施”。 3. 情境设置贴近学生实际: 常见情境包括:感谢老师、朋友、同学的帮助;因缺席、迟到、遗忘事项等表示歉意。 4. 评分标准透视: 基础分: 格式正确、要点完整、语言基本正确。 高分关键: 语气真诚、措辞得体; 信息清晰,原因、感谢/道歉内容明确; 结构合理,逻辑连贯,过渡自然。 (2) 真题回顾 1.感谢信 (1) 2019 年浙江卷(6 月)题目:假定你是李华,经常帮助你学习英语的朋友 Alex 即将返回自己的国家。请给他写一封邮件,内容包括:表示感谢;回顾 Alex 对你的帮助(如纠正发音、分享学习方法);临别祝愿。 (2) 2016 年安徽卷题目:假定你是李华,作为交流学生在美国某中学学习一年,寄住在 Mr. Brown 家。回国后发现英语词典遗忘在他家,给他写一封信,内容包括:感谢他在美国期间的帮助(如辅导英语、介绍美国文化);询问词典是否找到并请求邮寄。 (3) 2023 年天津卷题目:假定你是晨光中学学生李津,通过交换生项目在英国某中学就读,校方为你组织了 “中华美食文化展”。给英国老师 Mr. Smith 写一封感谢信,内容包括: 感谢他的支持与帮助(如联系场地、指导展品布置);活动的反响(如当地学生对中国美食的喜爱);希望未来有更多文化交流机会。 (4) 2024 届浙江省绍兴市高三模拟题目:假定你是李华,某国际学校书画社主席。外教 Mr. Black 应邀给书画社作题为 “A Short History of Western Painting” 的讲座。请你给他写一封感谢信,内容包括:感谢他的讲座;同学们的收获(如了解西方绘画流派);希望有机会再次邀请。 (5) 2024-2025 学年全国九省联考题目:假定你是李华,假期去留学生 Tom 的家乡游玩时受到他的热情款待。请你给他写一封电子邮件,内容包括:表示谢意;回忆难忘的瞬间(如参观当地博物馆、品尝特色美食)。 (6) 2024・河南・模拟预测题目:假定你是李华,明天就是教师节,请你给英语老师写一封感谢信,内容包括:感谢老师的教学帮助(如纠正语法错误、推荐英文书籍);表达对老师的祝福。 2.道歉信 (1) 2016 年新课标 III 卷题目:假定你是李华,与留学生朋友 Bob 约好一起去书店,因故不能赴约。请给他写封邮件,内容包括:表示歉意;说明原因(如参加英语辩论比赛); 另约时间。 (2) 2013 年山东卷题目:假定你是李华,美国朋友 Tom 一周前询问你暑假计划,但你因准备期末考试未能及时回复。请给他回邮件,内容包括:未及时回复的原因;假期计划(如兼职、旅行)。 (3) 2021 年北京卷题目:你和英国好友 Jim 原定本周末一起外出,你因故不能赴约。请给他写邮件,内容包括:表达歉意并说明原因;提出建议并给出理由(如改约时间)。 (4) 2014 年北京卷题目:假定你是李华,因故无法如期与朋友旅行。请给他写邮件,内容包括:表达歉意;说明原因(如家庭事务);提出补救措施。 (5) 2015 年成都市高三零诊题目:假定你是李华,不慎遗失同学的词典。请给他写邮件,内容包括:表达歉意;说明遗失经过;提出赔偿方案。 (6) 2023 年广西玉林统考模拟预测题目:假定你是李华,因临时参加志愿者活动,无法与朋友 Mike 去博物馆。请给他写邮件,内容包括:表达歉意;简介活动内容和意义;另约时间。 (三)常见失分点 失分点1:情感空洞,语气机械 问题描述:只有“Thank you”或“I'm sorry”的骨架,没有血肉和情感。感谢信读起来像收据,道歉信读起来像免责声明。 实用对策: 感谢信:不仅要感谢“What”(事由),更要说明“Why”(影响)。 道歉信:不仅要道歉,更要展现懊悔和理解。 失分点2:信息不完整或逻辑跳跃 问题描述:遗漏关键信息,如感谢/道歉的具体事由、原因解释、或补救措施,导致信件内容不清晰、不真诚。 实用对策:动笔前明确“5W1H”: 感谢信:Who/What(感谢谁/什么事)、Why(为何特别感谢,对方行为如何帮助了你)、How(你感受如何,未来如何回报)。 道歉信:What(为何事道歉)、Why(真实原因,切忌编造)、How(如何补救或保证不再犯)。 失分点3:结构混乱,层次不清 问题描述:想到什么写什么,内容堆砌,缺乏逻辑过渡。 实用对策:遵循“起因-经过-结果”的黄金结构: 首段:开门见山,表明意图(感谢/道歉)。 主体段:详细阐述事由、原因、影响/补救措施。 结尾段:再次致谢/致歉,表达未来展望。 失分点4:语言不得体或单一化 问题描述:对朋友使用过于正式的词汇,或对师长使用过于随意的语言;通篇简单句,缺乏高级、地道的表达。 实用对策: 根据对象调整语气:对朋友可轻松些(“I can’t thank you enough!”),对师长则应正式礼貌(“I am profoundly grateful for...”)。 升级语言表达: 简单:Thank you for your help. 优秀:I would like to express my sincere appreciation for the invaluable assistance you rendered me. 简单:Sorry, I forgot. 优秀:Please accept my deepest apologies for my unfortunate oversight. 一、文体概念与功能界定 1.感谢信:核心功能是“表达感激+说明影响”。目的是让对方感受到你的真诚谢意,并理解他们的帮助为何重要。 2.道歉信:核心功能是“承认错误+表达悔意+提出补救”。目的是修复关系,通过承担责任和提出解决方案来重建信任。 2、 核心结构与写作模板 (一) 感谢信 (Letter of Thanks) 感谢信的目的是表达真诚的感激,并让对方感受到他们的帮助或馈赠所带来的积极影响。 1. 开头句(表明意图) (1) I am writing to express my deepest gratitude for your immense help.(我写这封信是为了表达对您巨大帮助的最深切感谢。) (2) I would like to extend my sincere thanks for the wonderful gift.(我想对这份精美的礼物表示诚挚的谢意。) (3) Thank you from the bottom of my heart for your generosity and support.(我从心底感谢您的慷慨和支持。) (4) Please accept my warmest thanks for your hospitality during my stay in London.(请接受我对您在伦敦期间热情款待的最热烈感谢。) (5) Words cannot fully express my appreciation for your timely assistance.(言语无法完全表达我对您及时帮助的感激。) (6) I’m truly indebted to you for guiding me through that difficult time.(对于您指导我度过那段艰难时光,我感激不尽。) 2. 正文句(阐述事由与影响) (1) Your willingness to sacrifice your own time for me was above and beyond.(您愿意为我牺牲自己的时间,这已远超份内之事。) (2) I particularly appreciate your patience in explaining the complex concepts to me.(我特别感谢您耐心地向我解释那些复杂的概念。) (3) The reason for my gratitude is that your advice was instrumental in helping me secure the internship.(我之所以如此感激,是因为您的建议对于我获得这份实习机会起到了关键作用。) (4) It was so kind of you to think of me and recommend me for that opportunity.(您能想到我并为我推荐那个机会,真是太好了。) (5) Your gift could not have been more perfect; it was exactly what I needed.(您的礼物再完美不过了,它正是我需要的。) (6) Thanks to your encouragement, I regained the confidence to pursue my dream.(多亏了您的鼓励,我重拾了追求梦想的信心。) (7) I must mention how much I enjoyed the dinner you invited me to; it was a delightful evening.(我必须提一下,我非常享受您邀请的那顿晚餐,那是一个愉快的夜晚。) 3. 结尾句(重申感谢与展望) (1) Once again, please accept my heartfelt thanks.(请再次接受我衷心的感谢。) (2) I hope I can return the favor someday soon.(我希望不久后能回报您的恩情。) (3) Thank you again for your unparalleled generosity and support.(再次感谢您无与伦比的慷慨和支持。) (4) I look forward to the opportunity to reciprocate your kindness in the near future.(我期待在不久的将来有机会回报您的好意。) (5) Please let me know if there's anything I can ever do for you.(如果有什么我能为您做的,请一定告诉我。) (6) I will always remember your kindness with deep gratitude.(我将永远怀着深深的感激铭记您的好意。) (二) 道歉信 (Letter of Apology) 道歉信的目的是诚恳地承认错误,解释原因(非借口),并提出补救措施,以修复关系。 1. 开头句(直接致歉) (1) I am writing to offer my most sincere apologies for my behavior yesterday.(我写这封信是为我昨天的行为向您表示最诚挚的歉意。) (2) Please accept my profound apologies for missing our appointment last Friday.(对于上周五错过了我们的约会,请接受我深深的歉意。) (3) I must apologize wholeheartedly for the inconvenience I have caused you.(我必须为给您带来的不便表示衷心的歉意。) (4) I feel terribly sorry for not replying to your email in a timely manner.(对于未能及时回复您的邮件,我感到非常抱歉。) (5) You have my deepest apology for the misunderstanding that occurred.(对于发生的误会,我向您致以最深的歉意。) (6) I owe you a sincere apology for breaking my promise.(我为失信于您而向您致以诚挚的歉意。) 2. 正文句(解释原因与承担责任) (1) My lapse in judgment was entirely due to an overloaded schedule, which is no excuse for my unprofessionalism.(我的失误完全是因为日程过满,但这并非我不专业的借口。) (2) Please allow me to explain the situation. There was a sudden family emergency that required my immediate attention.(请允许我解释一下情况。家中突然有急事,需要我立即处理。) (3) I take full responsibility for the error. It was my oversight, and I should have been more careful.(我为这个错误承担全部责任。这是我的疏忽,我本应更仔细些。) (4) I understand that my actions have caused you significant trouble and disappointment, and I deeply regret this.(我理解我的行为给您带来了巨大的麻烦和失望,我对此深感懊悔。) (5) There is no justification for my mistake, and I am committed to making it right.(我的错误没有任何借口,我决心弥补。) (6) The problem was the result of a technical glitch on our end, but that does not absolve me of my responsibility to inform you promptly.(问题是由于我们这边的技术故障造成的,但这并不能免除我及时通知您的责任。) 3. 结尾句(提出补救与保证未来) (1) To make amends, I would like to offer you a full refund for the inconvenience caused.(为了弥补,对于由此造成的不便,我愿为您提供全额退款。) (2) I assure you that such a oversight will not be repeated. I have already implemented measures to prevent it.(我向您保证,此类疏忽不会再发生。我已采取措施加以防范。) (3) I sincerely hope you can find it in your heart to forgive me for my lapse in judgment.(我真诚地希望您能从心底原谅我的判断失误。) (4) Please let me know what I can do to regain your trust.(请告诉我,我该如何做才能重新赢得您的信任。) (5) I will do everything in my power to ensure this does not happen again.(我将尽我所能确保此事不再发生。) (6) Thank you for your patience and understanding in this matter.(感谢您在此事上的耐心和理解。) 三、万能模板 1.感谢信 Dear _______, I am writing to express my heartfelt thanks for your kind assistance in [具体帮助]. I truly appreciate your generosity and support. Your [具体行为] has been extremely helpful, and I am deeply grateful. I will always remember your kindness, and I hope to return the favor one day. Once again, thank you for your support. I look forward to the chance to repay your kindness in the future.​ Yours sincerely, Li Hua 2.道歉信 Dear _______, Please accept my sincere apologies for [你的错误行为]. I realize that my actions have caused you [造成的不便或伤害], and I feel truly sorry about that. The situation was a result of [简要且诚实的原因]. This is no excuse, but I hope it explains my oversight. To make things right, I would like to [提出具体的补救方案]. I assure you that I have learned from this experience, and I will do my best to ensure it does not happen again. Thank you for your understanding. Yours sincerely, Li Hua 四、范文赏析 1.(2019 年浙江卷)假定你是李华,经常帮助你学习英语的朋友 Alex 即将返回自己的国家。请给他写一封邮件,内容包括: 1.表示感谢;    2.回顾Alex对你的帮助; 3.临别祝愿。    注意:词数 80 左右。 Dear Alex, __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Yours sincerely,  Li Hua 【答案】 Dear Alex, I am writing in hope of expressing my heartfelt appreciation to you for your kind assistance with my English learning. Had it not been for your help, I wouldn’t have made such progress in my English learning. It was your daily encouragement that enabled me to solve my problems in English learning. Not only did you spend much time practising English with me, but also you did all you could to share better learning methods with me. What really counts was that you developed my interest in English learning.   I do hope we will keep in touch with each other in future. Wish you a pleasant trip and all the best. Yours, Li Hua 2.(2016年新课标III卷)假定你是李华,与留学生朋友Bob约好一起去书店,因故不能赴约。请给他写封邮件,内容包括: 1.表示歉意; 2.说明原因; 3.另约时间。 注意: 1.词数100左右; 2.可以适当增加细节,以使行文连贯。 【答案】 Dear Bob,    I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.    Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week. Yours, Li Hua 五、拔高练习 (一)选词填空 请从方框中选择合适的单词或短语,填入句子空白处,使其意思完整、语法正确(每词限用一次)。 gratitude oversight apologize inconvenience generosity assure appreciate regret remedy sincerely indebted error heartfelt forgive invaluable 1. I must __________ for the incorrect information in the report. 2. We would like to express our sincere __________ for your warm hospitality. 3. Please accept my __________ thanks for your guidance; it meant everything to me. 4. I deeply __________ any confusion my earlier email may have caused. 5. Your advice was __________ in helping me navigate that difficult situation. 6. I __________ you that the issue has been resolved and will not recur. 7. The delay was due to an __________ in our scheduling process. 8. I feel truly __________ for the opportunity you have given me. 9. We are taking immediate steps to __________ the problem. 10. I __________ your thoughtful gift more than words can say. 11. Please __________ me for my late reply to your urgent message. 12. It was an __________ on my part not to confirm the time. 13. Your __________ in covering my shift was incredibly kind. 14. I __________ regret that I cannot attend your celebratory dinner. 15. Please accept my apologies for the __________ caused. (二)句型转换 请将以下直接、口语化的表达转换为适合感谢信、道歉信的书面、得体英文表达。 1.Thanks for helping me with my homework. __________________________________________________________________________ 2.I’m so glad you came to my party. __________________________________________________________________________ 3.Your present was cool. __________________________________________________________________________ 4.I’m sorry I bothered you with my problems. __________________________________________________________________________ 5.You’re a great teacher. __________________________________________________________________________ 6.Sorry I lost your book. __________________________________________________________________________ 7.I didn’t mean to be late. __________________________________________________________________________ 8.It’s not a big deal, right? __________________________________________________________________________ 9.I messed up the report. __________________________________________________________________________ 10. My phone died, so I couldn’t call you. __________________________________________________________________________ (三)单句写作 请根据中文提示,写出符合英文书信语境的完整、得体句子。 1. 感谢您不厌其烦地解答我所有的问题。 __________________________________________________________________________ 2. 您对我的信任给予了我莫大的信心。 __________________________________________________________________________ 3. 这份礼物既实用又贴心,我将时常使用它。 __________________________________________________________________________ 4. 如果没有您的鼓励,我可能已经放弃了。 __________________________________________________________________________ 5. 对于您为我所做的一切,我铭记于心。 __________________________________________________________________________ 6. 对于我昨晚在会议上的失态,我深表歉意。 __________________________________________________________________________ 7. 我未能及时通知您计划的变更,这是我的疏忽。 __________________________________________________________________________ 8. 我明白我的行为可能破坏了团队的合作氛围。 __________________________________________________________________________ 9. 请允许我采取以下措施来弥补我的过错。 __________________________________________________________________________ 10. 我保证今后会更加注重沟通的及时性。 __________________________________________________________________________ (四)应用文写作 1.(2025南京盐城二模)假定你是李华,外教Mr.Chuck发现你的作文完全由AI生成,判为不及格。请你给外教写一封邮件,内容包括: (1)承认错误; (2)做出许诺; (3)补救措施。 注意: (1) 写作词数应为120个左右; (2) 请按如下格式在答题纸的相应位置作答。 Dear Mr. Chuck,  __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Yours, Li Hua 2.假定你是校学生会主席李华,上周末学生会举办了中文诗歌翻译比赛(Chinese Poem Translation Competition),得到了外教Thomas的大力帮助,请给Thomas写一封信,对他表示感谢,内容包括: 1.感谢外教的帮助; 2.同学们的收获。 注意: 1.写作词数应为80左右; 2.可以适当增加细节,以使行文连贯。 Dear Thomas, __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Yours sincerely, Li Hua 1.(2009 年高考山东卷)假设你是李华,曾在美国学习半年,现已回国。你想联系你的美国老师Mr. Smith, 但没有其联系方式。请根据以下要点给你的美国同学Tom 写一封信: 1. 感谢 Tom 对你英语学习的帮助;  2.询问 Mr. Smith 的近况并索要其联系方式; 3.邀请 Tom在春节期间来中国感受中国文化。    注意: 词数 80 左右 ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 2.(2010 年陕西卷)假定你是李华。你们学校和一所美国中学签署了教师交流协议。在过去的一年里,你们的英文老师是来自这所中学的 Sue Wood 。不久前她返回美国任教。请你根据写作要点和要求给Sue 写封电子邮件。写作要点: 1.对她表达感谢之意; 2.介绍她离开后你自己及班里发生的事情; 3.希望了解她的近况。 注意:词数80 左右 ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 3.(2013·山东·高考真题)假如你是新华中学的学生李华,你的美国朋友Tom一周前给你发电子邮件,询问你暑假里的打算,但你因准备期末考试未能及时回复。请根据以下要点给他回封邮件: 1.未及时回信的原因; 2.你假期的打算(如做兼职、旅行、做志愿者等) 注意: 1.词数:120-150; 2.可适当增加细节,以使行文连贯。 ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 4.(2022·广西玉林·高三统考阶段练习)假定你是李华,你和你的朋友Mike约好了本周末去看画展,但是由于你临时要参加“美丽市容,从我做起”的志愿者活动而不能与其同行。请根据以下要点给他写一封道歉信。 1.表达歉意; 2.简介活动的内容和意义; 3.另约时间。 注意∶ 1.词数100左右; 2.可以适当增加细节,以使行文连贯。 ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 1 25 学科网(北京)股份有限公司 $ 专题5 感谢信&道歉信 (一)命题规律分析 1. 高频亮相,实用为主: 感谢信与道歉信是高考英语应用文写作的常考题型,尤其在表达谢意、解释误会、表达歉意等真实交际场景中频繁出现。 2. 命题形式多样化: 单一功能: 如“写邮件感谢对方赠送礼物”或“因未能赴约而道歉”。 混合功能: 如“感谢对方帮助并邀请其参加聚会”或“道歉并解释原因,提出补救措施”。 3. 情境设置贴近学生实际: 常见情境包括:感谢老师、朋友、同学的帮助;因缺席、迟到、遗忘事项等表示歉意。 4. 评分标准透视: 基础分: 格式正确、要点完整、语言基本正确。 高分关键: 语气真诚、措辞得体; 信息清晰,原因、感谢/道歉内容明确; 结构合理,逻辑连贯,过渡自然。 (2) 真题回顾 1.感谢信 (1) 2019 年浙江卷(6 月)题目:假定你是李华,经常帮助你学习英语的朋友 Alex 即将返回自己的国家。请给他写一封邮件,内容包括:表示感谢;回顾 Alex 对你的帮助(如纠正发音、分享学习方法);临别祝愿。 (2) 2016 年安徽卷题目:假定你是李华,作为交流学生在美国某中学学习一年,寄住在 Mr. Brown 家。回国后发现英语词典遗忘在他家,给他写一封信,内容包括:感谢他在美国期间的帮助(如辅导英语、介绍美国文化);询问词典是否找到并请求邮寄。 (3) 2023 年天津卷题目:假定你是晨光中学学生李津,通过交换生项目在英国某中学就读,校方为你组织了 “中华美食文化展”。给英国老师 Mr. Smith 写一封感谢信,内容包括: 感谢他的支持与帮助(如联系场地、指导展品布置);活动的反响(如当地学生对中国美食的喜爱);希望未来有更多文化交流机会。 (4) 2024 届浙江省绍兴市高三模拟题目:假定你是李华,某国际学校书画社主席。外教 Mr. Black 应邀给书画社作题为 “A Short History of Western Painting” 的讲座。请你给他写一封感谢信,内容包括:感谢他的讲座;同学们的收获(如了解西方绘画流派);希望有机会再次邀请。 (5) 2024-2025 学年全国九省联考题目:假定你是李华,假期去留学生 Tom 的家乡游玩时受到他的热情款待。请你给他写一封电子邮件,内容包括:表示谢意;回忆难忘的瞬间(如参观当地博物馆、品尝特色美食)。 (6) 2024・河南・模拟预测题目:假定你是李华,明天就是教师节,请你给英语老师写一封感谢信,内容包括:感谢老师的教学帮助(如纠正语法错误、推荐英文书籍);表达对老师的祝福。 2.道歉信 (1) 2016 年新课标 III 卷题目:假定你是李华,与留学生朋友 Bob 约好一起去书店,因故不能赴约。请给他写封邮件,内容包括:表示歉意;说明原因(如参加英语辩论比赛); 另约时间。 (2) 2013 年山东卷题目:假定你是李华,美国朋友 Tom 一周前询问你暑假计划,但你因准备期末考试未能及时回复。请给他回邮件,内容包括:未及时回复的原因;假期计划(如兼职、旅行)。 (3) 2021 年北京卷题目:你和英国好友 Jim 原定本周末一起外出,你因故不能赴约。请给他写邮件,内容包括:表达歉意并说明原因;提出建议并给出理由(如改约时间)。 (4) 2014 年北京卷题目:假定你是李华,因故无法如期与朋友旅行。请给他写邮件,内容包括:表达歉意;说明原因(如家庭事务);提出补救措施。 (5) 2015 年成都市高三零诊题目:假定你是李华,不慎遗失同学的词典。请给他写邮件,内容包括:表达歉意;说明遗失经过;提出赔偿方案。 (6) 2023 年广西玉林统考模拟预测题目:假定你是李华,因临时参加志愿者活动,无法与朋友 Mike 去博物馆。请给他写邮件,内容包括:表达歉意;简介活动内容和意义;另约时间。 (三)常见失分点 失分点1:情感空洞,语气机械 问题描述:只有“Thank you”或“I'm sorry”的骨架,没有血肉和情感。感谢信读起来像收据,道歉信读起来像免责声明。 实用对策: 感谢信:不仅要感谢“What”(事由),更要说明“Why”(影响)。 道歉信:不仅要道歉,更要展现懊悔和理解。 失分点2:信息不完整或逻辑跳跃 问题描述:遗漏关键信息,如感谢/道歉的具体事由、原因解释、或补救措施,导致信件内容不清晰、不真诚。 实用对策:动笔前明确“5W1H”: 感谢信:Who/What(感谢谁/什么事)、Why(为何特别感谢,对方行为如何帮助了你)、How(你感受如何,未来如何回报)。 道歉信:What(为何事道歉)、Why(真实原因,切忌编造)、How(如何补救或保证不再犯)。 失分点3:结构混乱,层次不清 问题描述:想到什么写什么,内容堆砌,缺乏逻辑过渡。 实用对策:遵循“起因-经过-结果”的黄金结构: 首段:开门见山,表明意图(感谢/道歉)。 主体段:详细阐述事由、原因、影响/补救措施。 结尾段:再次致谢/致歉,表达未来展望。 失分点4:语言不得体或单一化 问题描述:对朋友使用过于正式的词汇,或对师长使用过于随意的语言;通篇简单句,缺乏高级、地道的表达。 实用对策: 根据对象调整语气:对朋友可轻松些(“I can’t thank you enough!”),对师长则应正式礼貌(“I am profoundly grateful for...”)。 升级语言表达: 简单:Thank you for your help. 优秀:I would like to express my sincere appreciation for the invaluable assistance you rendered me. 简单:Sorry, I forgot. 优秀:Please accept my deepest apologies for my unfortunate oversight. 一、文体概念与功能界定 1.感谢信:核心功能是“表达感激+说明影响”。目的是让对方感受到你的真诚谢意,并理解他们的帮助为何重要。 2.道歉信:核心功能是“承认错误+表达悔意+提出补救”。目的是修复关系,通过承担责任和提出解决方案来重建信任。 2、 核心结构与写作模板 (一) 感谢信 (Letter of Thanks) 感谢信的目的是表达真诚的感激,并让对方感受到他们的帮助或馈赠所带来的积极影响。 1. 开头句(表明意图) (1) I am writing to express my deepest gratitude for your immense help.(我写这封信是为了表达对您巨大帮助的最深切感谢。) (2) I would like to extend my sincere thanks for the wonderful gift.(我想对这份精美的礼物表示诚挚的谢意。) (3) Thank you from the bottom of my heart for your generosity and support.(我从心底感谢您的慷慨和支持。) (4) Please accept my warmest thanks for your hospitality during my stay in London.(请接受我对您在伦敦期间热情款待的最热烈感谢。) (5) Words cannot fully express my appreciation for your timely assistance.(言语无法完全表达我对您及时帮助的感激。) (6) I’m truly indebted to you for guiding me through that difficult time.(对于您指导我度过那段艰难时光,我感激不尽。) 2. 正文句(阐述事由与影响) (1) Your willingness to sacrifice your own time for me was above and beyond.(您愿意为我牺牲自己的时间,这已远超份内之事。) (2) I particularly appreciate your patience in explaining the complex concepts to me.(我特别感谢您耐心地向我解释那些复杂的概念。) (3) The reason for my gratitude is that your advice was instrumental in helping me secure the internship.(我之所以如此感激,是因为您的建议对于我获得这份实习机会起到了关键作用。) (4) It was so kind of you to think of me and recommend me for that opportunity.(您能想到我并为我推荐那个机会,真是太好了。) (5) Your gift could not have been more perfect; it was exactly what I needed.(您的礼物再完美不过了,它正是我需要的。) (6) Thanks to your encouragement, I regained the confidence to pursue my dream.(多亏了您的鼓励,我重拾了追求梦想的信心。) (7) I must mention how much I enjoyed the dinner you invited me to; it was a delightful evening.(我必须提一下,我非常享受您邀请的那顿晚餐,那是一个愉快的夜晚。) 3. 结尾句(重申感谢与展望) (1) Once again, please accept my heartfelt thanks.(请再次接受我衷心的感谢。) (2) I hope I can return the favor someday soon.(我希望不久后能回报您的恩情。) (3) Thank you again for your unparalleled generosity and support.(再次感谢您无与伦比的慷慨和支持。) (4) I look forward to the opportunity to reciprocate your kindness in the near future.(我期待在不久的将来有机会回报您的好意。) (5) Please let me know if there's anything I can ever do for you.(如果有什么我能为您做的,请一定告诉我。) (6) I will always remember your kindness with deep gratitude.(我将永远怀着深深的感激铭记您的好意。) (二) 道歉信 (Letter of Apology) 道歉信的目的是诚恳地承认错误,解释原因(非借口),并提出补救措施,以修复关系。 1. 开头句(直接致歉) (1) I am writing to offer my most sincere apologies for my behavior yesterday.(我写这封信是为我昨天的行为向您表示最诚挚的歉意。) (2) Please accept my profound apologies for missing our appointment last Friday.(对于上周五错过了我们的约会,请接受我深深的歉意。) (3) I must apologize wholeheartedly for the inconvenience I have caused you.(我必须为给您带来的不便表示衷心的歉意。) (4) I feel terribly sorry for not replying to your email in a timely manner.(对于未能及时回复您的邮件,我感到非常抱歉。) (5) You have my deepest apology for the misunderstanding that occurred.(对于发生的误会,我向您致以最深的歉意。) (6) I owe you a sincere apology for breaking my promise.(我为失信于您而向您致以诚挚的歉意。) 2. 正文句(解释原因与承担责任) (1) My lapse in judgment was entirely due to an overloaded schedule, which is no excuse for my unprofessionalism.(我的失误完全是因为日程过满,但这并非我不专业的借口。) (2) Please allow me to explain the situation. There was a sudden family emergency that required my immediate attention.(请允许我解释一下情况。家中突然有急事,需要我立即处理。) (3) I take full responsibility for the error. It was my oversight, and I should have been more careful.(我为这个错误承担全部责任。这是我的疏忽,我本应更仔细些。) (4) I understand that my actions have caused you significant trouble and disappointment, and I deeply regret this.(我理解我的行为给您带来了巨大的麻烦和失望,我对此深感懊悔。) (5) There is no justification for my mistake, and I am committed to making it right.(我的错误没有任何借口,我决心弥补。) (6) The problem was the result of a technical glitch on our end, but that does not absolve me of my responsibility to inform you promptly.(问题是由于我们这边的技术故障造成的,但这并不能免除我及时通知您的责任。) 3. 结尾句(提出补救与保证未来) (1) To make amends, I would like to offer you a full refund for the inconvenience caused.(为了弥补,对于由此造成的不便,我愿为您提供全额退款。) (2) I assure you that such a oversight will not be repeated. I have already implemented measures to prevent it.(我向您保证,此类疏忽不会再发生。我已采取措施加以防范。) (3) I sincerely hope you can find it in your heart to forgive me for my lapse in judgment.(我真诚地希望您能从心底原谅我的判断失误。) (4) Please let me know what I can do to regain your trust.(请告诉我,我该如何做才能重新赢得您的信任。) (5) I will do everything in my power to ensure this does not happen again.(我将尽我所能确保此事不再发生。) (6) Thank you for your patience and understanding in this matter.(感谢您在此事上的耐心和理解。) 三、万能模板 1.感谢信 Dear _______, I am writing to express my heartfelt thanks for your kind assistance in [具体帮助]. I truly appreciate your generosity and support. Your [具体行为] has been extremely helpful, and I am deeply grateful. I will always remember your kindness, and I hope to return the favor one day. Once again, thank you for your support. I look forward to the chance to repay your kindness in the future.​ Yours sincerely, Li Hua 2.道歉信 Dear _______, Please accept my sincere apologies for [你的错误行为]. I realize that my actions have caused you [造成的不便或伤害], and I feel truly sorry about that. The situation was a result of [简要且诚实的原因]. This is no excuse, but I hope it explains my oversight. To make things right, I would like to [提出具体的补救方案]. I assure you that I have learned from this experience, and I will do my best to ensure it does not happen again. Thank you for your understanding. Yours sincerely, Li Hua 四、范文赏析 1.(2019 年浙江卷)假定你是李华,经常帮助你学习英语的朋友 Alex 即将返回自己的国家。请给他写一封邮件,内容包括: 1.表示感谢;    2.回顾Alex对你的帮助; 3.临别祝愿。    注意:词数 80 左右。 Dear Alex, __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Yours sincerely,  Li Hua 【答案】 Dear Alex, I am writing in hope of expressing my heartfelt appreciation to you for your kind assistance with my English learning. Had it not been for your help, I wouldn’t have made such progress in my English learning. It was your daily encouragement that enabled me to solve my problems in English learning. Not only did you spend much time practising English with me, but also you did all you could to share better learning methods with me. What really counts was that you developed my interest in English learning.   I do hope we will keep in touch with each other in future. Wish you a pleasant trip and all the best. Yours, Li Hua 【范文赏析】 【导语】本篇书面表达属于应用文。要求考生给经常帮助自己学习英语的朋友 Alex 写一封邮件,表达感谢、回顾其对自己的帮助并送上临别祝愿。 【详解】 1.词汇积累 感谢:heartfelt appreciation—gratitude 帮助:kind assistance—helping hand 进步:make progress—achieve progress 鼓励:encouragement—inspiration 保持联系:keep in touch—stay connected 2.句式拓展简单句变复合句 原句:Had it not been for your help, I wouldn’t have made such progress in my English learning.拓展句:If it had not been for your kind help, I wouldn’t have been able to achieve such great progress in my English learning, which has played a vital role in my language development.(用 “if” 还原虚拟语气的完整结构,添加非限定性定语从句 “which...”,进一步说明进步对英语学习的重要意义,逻辑更完整) 原句:It was your daily encouragement that enabled me to solve my problems in English learning.拓展句:It was your constant encouragement every day that enabled me to work out the problems I came across in English learning, making the whole learning process far more enjoyable.(“constant” 强化 “鼓励的持续性”;“work out” 替换 “solve” 更显表达灵活性;现在分词短语 “making...” 作结果状语,补充说明鼓励带来的积极结果,让句子更具层次感) 3.高分句型 【高分句型 1】Had it not been for your help, I wouldn’t have made such progress in my English learning.(运用虚拟语气的倒装形式,省略 “if” 并将 “had” 提前,简洁有力地突出 “Alex 的帮助” 与 “我英语进步” 的因果关联,是虚拟语气的高级用法,增强语言表现力。) 【高分句型 2】Not only did you spend much time practising English with me, but also you did all you could to share better learning methods with me.(采用 “Not only...but also...” 的倒装结构,“Not only” 位于句首时前半句部分倒装(助动词 “did” 提前),清晰递进地呈现 Alex 的两项帮助,使表达富有逻辑与节奏,提升句子高级感。) 【高分句型 3】What really counts was that you developed my interest in English learning.(通过 “what” 引导主语从句 “what really counts”,强调 “培养英语兴趣” 是最核心的帮助,让句子表意更深刻,突出帮助的关键价值。) 2.(2016年新课标III卷)假定你是李华,与留学生朋友Bob约好一起去书店,因故不能赴约。请给他写封邮件,内容包括: 1.表示歉意; 2.说明原因; 3.另约时间。 注意: 1.词数100左右; 2.可以适当增加细节,以使行文连贯。 【答案】 Dear Bob,    I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.    Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week. Yours, Li Hua 【范文赏析】 【导语】本篇书面表达属于应用文。要求考生给留学生朋友 Bob 写一封邮件,因因故无法按约定一起去书店而表达歉意、说明原因并另约时间。 【详解】 1.词汇积累 歉意:sorry—apologize 因故:because—due to 赴约:go to the bookstore with you—keep the appointment 方便:convenient—suitable 可用的:available—free 2.句式拓展简单句变复合句 原句:I have just found that I have to attend an important class meeting that afternoon. 拓展句:I have just found out that I have to attend an important class meeting that afternoon, which I completely forgot about until now.(添加非限制性定语从句 “which...”,补充 “直到现在才想起会议” 的细节,让 “不能赴约” 的原因更具画面感,行文更连贯) 原句:Shall we go on Saturday morning? 拓展句:Would it be okay with you if we rescheduled our trip to the bookstore for Saturday morning?(用 “Would it be okay with you if...” 的委婉结构,更礼貌地提出 “重新安排” 的请求;“reschedule” 精准体现 “调整时间” 的动作) 高分句型 【高分句型 1】I hope the change will not cause you too much trouble.(运用宾语从句,“the change” 指代 “不能周五赴约”,简洁传达 “希望不造成困扰” 的歉意,表意聚焦且礼貌。) 【高分句型 2】We can set out early so that we’ll have more time to read and select books.(运用 “so that” 引导的目的状语从句,清晰说明 “早出发” 的目的是 “有更多时间选书”,让另约时间的建议更具合理性,逻辑顺畅。) 【高分句型 3】If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best.(运用 “if...if not” 的条件状语从句结构,先提建议再灵活询问对方时间,体现交际中 “以对方为中心” 的礼貌;“what time suits you best” 是宾语从句,使 “询问合适时间” 的表达更正式得体。) 五、拔高练习 (一)选词填空 请从方框中选择合适的单词或短语,填入句子空白处,使其意思完整、语法正确(每词限用一次)。 gratitude oversight apologize inconvenience generosity assure appreciate regret remedy sincerely indebted error heartfelt forgive invaluable 1. I must __________ for the incorrect information in the report. 2. We would like to express our sincere __________ for your warm hospitality. 3. Please accept my __________ thanks for your guidance; it meant everything to me. 4. I deeply __________ any confusion my earlier email may have caused. 5. Your advice was __________ in helping me navigate that difficult situation. 6. I __________ you that the issue has been resolved and will not recur. 7. The delay was due to an __________ in our scheduling process. 8. I feel truly __________ for the opportunity you have given me. 9. We are taking immediate steps to __________ the problem. 10. I __________ your thoughtful gift more than words can say. 11. Please __________ me for my late reply to your urgent message. 12. It was an __________ on my part not to confirm the time. 13. Your __________ in covering my shift was incredibly kind. 14. I __________ regret that I cannot attend your celebratory dinner. 15. Please accept my apologies for the __________ caused. 【参考答案】 1. apologize 2. gratitude 3. heartfelt 4. regret 5. invaluable 6. assure 7. error 8. indebted 9. remedy 10. appreciate 11. forgive 12. oversight 13. generosity 14. sincerely 15. inconvenience (二)句型转换 请将以下直接、口语化的表达转换为适合感谢信、道歉信的书面、得体英文表达。 1.Thanks for helping me with my homework. __________________________________________________________________________ 2.I’m so glad you came to my party. __________________________________________________________________________ 3.Your present was cool. __________________________________________________________________________ 4.I’m sorry I bothered you with my problems. __________________________________________________________________________ 5.You’re a great teacher. __________________________________________________________________________ 6.Sorry I lost your book. __________________________________________________________________________ 7.I didn’t mean to be late. __________________________________________________________________________ 8.It’s not a big deal, right? __________________________________________________________________________ 9.I messed up the report. __________________________________________________________________________ 10. My phone died, so I couldn’t call you. __________________________________________________________________________ 【参考答案】 1. I am truly grateful for your assistance with my homework. 2. It was a great pleasure to have you at my party. 3. The gift you selected was both thoughtful and delightful. 4. Thank you for your patience in listening to my troubles. 5. Your inspiring teaching has made a profound impact on me. 6. I must sincerely apologize for my carelessness in losing your book. 7. I deeply regret my tardiness; it was unavoidable, yet I take full responsibility. 8. I sincerely hope this incident has not caused you significant concern. 9. I take full responsibility for the errors contained within the report. 10. Please accept my apologies for being unreachable; my phone unexpectedly ran out of power. (三)单句写作 请根据中文提示,写出符合英文书信语境的完整、得体句子。 1. 感谢您不厌其烦地解答我所有的问题。 __________________________________________________________________________ 2. 您对我的信任给予了我莫大的信心。 __________________________________________________________________________ 3. 这份礼物既实用又贴心,我将时常使用它。 __________________________________________________________________________ 4. 如果没有您的鼓励,我可能已经放弃了。 __________________________________________________________________________ 5. 对于您为我所做的一切,我铭记于心。 __________________________________________________________________________ 6. 对于我昨晚在会议上的失态,我深表歉意。 __________________________________________________________________________ 7. 我未能及时通知您计划的变更,这是我的疏忽。 __________________________________________________________________________ 8. 我明白我的行为可能破坏了团队的合作氛围。 __________________________________________________________________________ 9. 请允许我采取以下措施来弥补我的过错。 __________________________________________________________________________ 10. 我保证今后会更加注重沟通的及时性。 __________________________________________________________________________ 【参考答案】 1. I sincerely appreciate your patience in answering all of my questions. 2. The confidence you placed in me has been a tremendous source of strength. 3. This gift is both practical and thoughtful, and I will put it to good use frequently. 4. Without your encouragement, I might have given up entirely. 5. I will always remember and be grateful for everything you have done for me. 6. I would like to offer my sincerest apologies for my inappropriate behavior during last night's meeting. 7. It was an oversight on my part that I failed to inform you of the schedule change promptly. 8. I understand that my actions may have negatively affected the team’s collaborative spirit. 9. Please allow me to propose the following measures to remedy my mistake. 10. I assure you that I will place a greater emphasis on timely communication in the future. (四)应用文写作 1.(2025南京盐城二模)假定你是李华,外教Mr.Chuck发现你的作文完全由AI生成,判为不及格。请你给外教写一封邮件,内容包括: (1)承认错误; (2)做出许诺; (3)补救措施。 注意: (1) 写作词数应为120个左右; (2) 请按如下格式在答题纸的相应位置作答。 Dear Mr. Chuck,  __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Yours, Li Hua 【范文】 Dear Mr. Chuck,  I am writing to sincerely apologize for submitting an AI-generated essay. I realize that this was a dishonest act and a violation of academic integrity. I take full responsibility for my actions and understand the seriousness of this mistake.   I promise that this will never happen again. From now on, I will dedicate myself to completing all assignments with genuine effort and originality. I value the learning process and will ensure that my work reflects my own thoughts and abilities.   To make up for this, I would like to rewrite the essay entirely on my own and submit it to you by the end of this week. I hope this demonstrates my commitment to improving and correcting my error.   Thank you for your understanding and patience. Yours, Li Hua 2.假定你是校学生会主席李华,上周末学生会举办了中文诗歌翻译比赛(Chinese Poem Translation Competition),得到了外教Thomas的大力帮助,请给Thomas写一封信,对他表示感谢,内容包括: 1.感谢外教的帮助; 2.同学们的收获。 注意: 1.写作词数应为80左右; 2.可以适当增加细节,以使行文连贯。 Dear Thomas, __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Yours sincerely, Li Hua Dear Thomas, I’m writing this letter to express my sincere gratitude to you for your enormous help in the Chinese Poem Translation Competition, from which we have gained quite a lot. It’s so kind of you to teach us some basic translation skills before the competition. Under your professional guidance, the participants presented many brilliantly translated poems. Moreover, we not only realized the beauty of translation but also improved our ability to appreciate poems. Most importantly, this activity stimulated our passion for learning poems from different perspectives. Many thanks for your valuable time and support! Yours, Li Hua 1.(2009 年高考 山东卷)假设你是李华,曾在美国学习半年,现已回国。你想联系你的美国老师Mr. Smith, 但没有其联系方式。请根据以下要点给你的美国同学Tom 写一封信: 1. 感谢 Tom 对你英语学习的帮助;  2.询问 Mr. Smith 的近况并索要其联系方式; 3.邀请 Tom在春节期间来中国感受中国文化。    注意: 词数 80 左右 ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 【参考范文】 Dear Tom, I am writing in hope of expressing my heartfelt appreciation to you for your kind assistance with my English learning. Had it not been for your help, I wouldn’t have made such progress in my English learning. Besides, how is everything going with Mr. Smith? I was wondering if you could tell me his email. In addition, I am more than delighted to invite you to experience Chinese culture during the Spring Festival. Your trip to China, I believe, is bound to leave a deep impression on you. I am looking forward to your reply at your earliest convenience.                      Yours, Li Hua 2.(2010 年陕西卷)假定你是李华。你们学校和一所美国中学签署了教师交流协议。在过去的一年里,你们的英文老师是来自这所中学的 Sue Wood 。不久前她返回美国任教。请你根据写作要点和要求给Sue 写封电子邮件。写作要点: 1.对她表达感谢之意; 2.介绍她离开后你自己及班里发生的事情; 3.希望了解她的近况。 注意:词数80 左右 ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 【参考范文】 Dear Sue, I’m Li Hua, one of your students in China. I am writing in hope of expressing my heartfelt appreciation to you for your kind assistance with my English learning. Had it not been for your help, I wouldn’t have made such progress in my English learning.Besides, I am more than delighted to share you something concerning myself and my class. As for me , I studied harder than before. Now I am a straight A student and among the top five in my class. In terms of my class, busy as we are, we participated in a wide range of activities, including playing ballgames, various competitions. What really counted is that we did some voluntary work every weekend to protect the environment. In addition, how is everything going with you?  Everyone longs to know more about your life in America. I am looking forward to your reply at your earliest convenience. Yours sincerely,                                      Li Hua 3.(2013·山东·高考真题)假如你是新华中学的学生李华,你的美国朋友Tom一周前给你发电子邮件,询问你暑假里的打算,但你因准备期末考试未能及时回复。请根据双下要点给他回封邮件: 1.未及时回信的原因; 2.你假期的打算(如做兼职、旅行、做志愿者等) 注意: 1.词数:120-150; 2.可适当增加细节,以使行文连贯。 ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 【参考范文】 Dear Tom, How is everything going? I feel terribly sorry for missing the chance of answering your letter in time. You know, I’ve been preparing for the final exams these days, so I forgot to write back. In your letter, you asked me for my plans on summer vacation. Now, I am writing to tell you some specific details. Overall, three things will make my summer vacation meaningful. To start with, doing a part-time job is my dream and I intend to work as a salesman because not only can I earn money by myself, but also it will broaden my horizons. In addition, it is a fabulous choice to visit some famous scenic spots such as Mount Tai during the vacation, in order to enjoy appealing scenery and make more friends. What is more, doing voluntary work, I think, will make a great contribution to the society, which is able to enrich my life. I sincerely apologize again for my mistake. By the way, what’s your plan to spend your summer vacation? I am looking forward to your reply. Yours sincerely, Li Hua 4.(2022·广西玉林·高三统考阶段练习)假定你是李华,你和你的朋友Mike约好了本周末去看画展,但是由于你临时要参加“美丽市容,从我做起”的志愿者活动而不能与其同行。请根据以下要点给他写一封道歉信。 1.表达歉意; 2.简介活动的内容和意义; 3.另约时间。 注意∶ 1.词数100左右; 2.可以适当增加细节,以使行文连贯。 ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 【参考范文】 Dear Mike , I have signed up for a voluntary activity and won’t be able to visit the art exhibition with you this Sunday. I feel terribly sorry and want to make an apology. The activity is aimed at raising public awareness of environmental protection and building a green city. On that day, all the volunteers will put up some posters about how to lead a low-carbon lifestyle and pick up the trash along the roads, which could take a whole day. Considering that,I’m afraid I won’t be able to keep my promise.Is it possible for us to make it another time? What about next Sunday? Please let me know if it suits you fine. Hope you can accept my sincere apology. Yours, Li Hua 1 25 学科网(北京)股份有限公司 $

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专题05 感谢信&道歉信(高分模版+万能句式)(全国通用) 2026年高考英语一轮复习高效培优系列
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专题05 感谢信&道歉信(高分模版+万能句式)(全国通用) 2026年高考英语一轮复习高效培优系列
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专题05 感谢信&道歉信(高分模版+万能句式)(全国通用) 2026年高考英语一轮复习高效培优系列
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