Unit 4 Customer Service（B卷·单元测试卷）-《英语 基础模块3》（高教版2023版）《同步单元AB卷》（原卷版+解析版）

编写说明：本套【江西专用】《同步单元AB卷》紧扣《英语 基础模块3》（高教版2023版）教材，以教材单元为基准精准覆盖核心考点，并紧密贴合江西省真题题型。A卷为考点梳理卷，侧重考点分层突破；B卷为单元测试卷，强化综合能力检测，助力师生高效把握区域教学重点，提升应试能力与知识应用水平。 本卷是Unit 4 Customer Service的单元测试卷，主要考查词汇、词组、句式句型、情景交际功能话题、阅读能力和书面表达能力。 Unit 4 Customer Service B卷·单元测试卷 考试时间：60分钟 满分：100分 班级 姓名 学号 成绩 一、单项选择题（共10小题，每小题2分，共20分） 从 A、B、C、D 中，选出可以填入空白处的最佳选项。 1. She was charged ________ driving under the influence. A. on B. of C. with D. for 【答案】C 【详解】考查介词。句意：她被指控酒后驾车。be charged with意为“被指控犯有……罪”，根据“She was charged”可知，空处表示“被指控”，故填with。故选C。 2. He complained ________ me ________ the bad weather here. A. for; about B. to; about C. for; of D. to; for 【答案】B 【详解】考查介词。句意：他向我抱怨这里的天气不好。complain to sb. of/about sth“向某人抱怨某事”，是固定短语，第一个空填to，第二个空填of/about。故选B。 3. Police officers must be prepared ____________ the unexpected. A. for B. of C. to D. with 【答案】A 【详解】考查介词辨析。句意：警察必须为突发事件做好准备。A. for为了；B. of属于；C. to到；D. with跟。根据“be prepared for”意为“为……做好准备”可知,用介词for，表示“为了”。故选A。 4. I paid the bill but he forgot to give me a ________. A. apology B. request C. receipt D. leaflet 【答案】C 【详解】考查名词词义辨析。句意：我付了账单，但他忘了给我收据。A. apology道歉；B. request请求；C. receipt收据；D. leaflet传单。 根据“paid the bill”这一语境，付账后通常应得到“收据”。故选C。 5. Both sides ________ their points at the meeting. A. arrange B. delay C. exchange D. deliver 【答案】C 【详解】考查动词词义辨析。句意：双方在会议上交换了他们的观点。 A. arrange安排；B. delay延迟；C. exchange交换；D. deliver递送。根据下文“their points at the meeting”可知，空处表示双方在会议上交换了他们的观点，C选项符合句意。故选C。 6. Jack, you should ________ like a gentleman at such an important party. A. exchange B. complain C. behave D. deliver 【答案】C 【详解】考查动词词义辨析。句意：杰克，在如此重要的聚会上你应该表现得像个绅士。A. exchange交换；B. complain抱怨；C. behave表现；D. deliver递送。根据“like a gentleman at such an important party”可知，此处表示“表现得体”，需用动词behave。故选C。 7. Challenge yourself and ________ your own growth in your career. A. in charge of B. in charge C. take charge of D. take charge 【答案】C 【详解】考查动词短语和介词短语。句意：挑战自我，在职业生涯中掌控自己的成长。A. in charge of负责（介词短语，常作表语，后带宾语）；B. in charge负责（介词短语，常作表语，后不带宾语）；C. take charge of对……负责（动词短语，常作谓语，后带宾语）；D. take charge掌管（动词短语常作谓语，后不带宾语）。分析句子可知，and连接的是并列谓语，动词短语“take charge of”意为“对……负责”，后带your own growth作宾语构成介宾关系，且可与动词Challenge构成并列关系。故选C。 8. Chaka Salt Lake is ________ in Ulan county of Qinghai Province. A. located B. placed C. separated D. arranged 【答案】A 【详解】考查动词词义辨析。句意：茶卡盐湖位于青海省乌兰县。A. located坐落（过去分词）；B. placed放置（过去分词）；C. separated分开（过去分词）；D. arranged安排（过去分词）。根据“Chaka Salt Lake is...in Ulan county of Qinghai Province.”可知，是强调茶卡盐湖和青海省乌兰县的位置关系，be located in意为“位于……”，符合题意。故选A。 9. She sent her ________ to 50 companies, but didn’t even get an interview. A. recipe B. refund C. receptionist D. resume 【答案】D 【详解】考查名词词义辨析。句意：她向50家公司投了简历，但连一个面试都没有获得。A. recipe食谱；B. refund退款；C. receptionist接待员；D. resume简历。根据“but didn’t even get an interview”可知，此处讲的是发简历。故选D。 10. Costs have been reduced ________ 20% over the past year. A. to B. on C. by D. at 【答案】C 【详解】考查固定搭配。句意：在过去的一年中，成本降低了20%。reduce to减少到（表示“减少到”某个具体水平）；reduce by减少了（表示百分比的变化幅度）。根据空后20%可知，强调减少的幅度是20%，应用介词by。故选C。 二、完形填空（共 20 小题；每小题 2 分，满分 40 分） 阅读下面短文，从短文后所给各题的四个选项（A、B、C 和 D）中，选出可以填入空白处的最佳选项。 Mr. Smith had a small supermarket in a small town. All the people who lived nearby to go to his supermarket and buy things there. But several years ago, a big chained store appeared in that area and it all kinds of things from the toothbrush to TV and, above all, the price was pretty . So a lot of small shops closed down Mr. Smith’s. The manager of the chained store wanted to explore was hidden behind Mr. Smith’s success, so he decided to drop into Mr. Smith’s supermarket and he saw a buying things there. He stopped her and asked, “Madam, why don’t you go to the big chained store?” With a smile, the lady told him it was because of a pair of . She told him a story. Three years ago, after her divorce (离婚), she worked hard to her family and one day when she bought things in a supermarket, Tom, one of her little children, the supermarket and asked her to buy him a new pair of shoes. He looked very and cried, “Today I had a basketball match, but all the people laugh at me I don’t have basketball shoes.” She wanted to buy him a pair of shoes but the in her pocket was only enough for a milk. “I am sorry but I when we have money, “ the mother said. Seeing that there was no hope, Tom ran away. The woman stood there weeping. Later she realized that someone was patting on her back. Turning , she found it was Mr. Smith. He took a pair of shoes that the wanted. “Take them,” he said. “But I don’t have enough money,” the woman shook her . “Take them. Your son can’t wait. You can pay me ,” Mr. Smith told her. Now the manager of the chained store knew the reason for Mr. Smith’s . He decided that he would follow in Mr. Smith’s footsteps, putting his heart into whatever he did with the hope of attracting customers. 11．A．planned B．hated C．liked D．refused 12．A．sold B．bought C．rent D．took 13．A．high B．low C．wrong D．unfair 14．A．with B．besides C．but D．except 15．A．why B．how C．that D．what 16．A．boy B．girl C．sir D．lady 17．A．angrily B．happily C．proudly D．politely 18．A．pants B．shoes C．glasses D．socks 19．A．leave B．raise C．clean D．remember 20．A．called in B．passed by C．dropped by D．rushed into 21．A．excited B．sad C．bored D．worried 22．A．until B．so C．though D．because 23．A．ticket B．paper C．money D．bag 24．A．apologize B．imagine C．promise D．doubt 25．A．off B．nearby C．around D．down 26．A．friend B．son C．shop D．manager 27．A．eyes B．feet C．hand D．head 28．A．now B．soon C．earlier D．later 29．A．decision B．failure C．success D．secret 30．A．less B．more C．few D．much 【答案】 11．C 12．A 13．B 14．D 15．D 16．D 17．D 18．B 19．B 20．D 21．B 22．D 23．C 24．C 25．C 26．B 27．D 28．D 29．C 30．B 【导语】这是一篇记叙文。文章主要讲述了小镇上史密斯先生的小超市在大连锁店冲击下仍成功经营，连锁店经理探寻原因，得知是史密斯先生曾在一位女士经济困难时，出于善意先将孩子想要的鞋子给她，日后再收钱，这一善举赢得人心，经理决定效仿以吸引更多顾客 。 11．考查动词词义辨析。句意：所有住在附近的人都喜欢去他的超市买东西。A. planned计划；B. hated讨厌；C. liked喜欢；D. refused拒绝。根据下文“The manager of the chained store wanted to explore ... was hidden behind Mr. Smith’s success (连锁店经理想探究史密斯先生成功背后隐藏着……)”可知，史密斯先生的超市经营得很成功，由此可推断住在附近的人都喜欢去史密斯先生的超市买东西。故选C。 12．考查动词词义辨析。句意：但几年前，那个地区出现了一家大型连锁店，店里售卖从牙刷到电视的各种各样的东西，而且最重要的是，价格相当低。A. sold销售；B. bought购买；C. rent租赁；D. took拿走。分析句子可知，“it (它)”指代“a big chained store (一家大型连锁店)”，大型连锁店应该是售卖各种东西。故选A。 13．考查形容词词义辨析。句意：但几年前，那个地区出现了一家大型连锁店，店里售卖从牙刷到电视的各种各样的东西，而且最重要的是，价格相当低。A. high高的；B. low低的；C. wrong错误的；D. unfair不公平的。根据下文“So a lot of small shops closed down (所以很多小商店都倒闭了)”可推知，连锁店的价格低，比许多小商店有优势。故选B。 14．考查介词词义辨析。句意：所以很多小商店都倒闭了，除了史密斯先生的店。A. with和；B. besides除……之外（还）；C. but但是；D. except除……之外（不包括在内）。根据下文“The manager of the chained store wanted to explore ... was hidden behind Mr. Smith’s success (这家连锁店的经理想探究史密斯先生成功背后隐藏着……)”可知，史密斯先生的超市经营得很成功，由此可推断除了史密斯先生的店没倒闭，其他小商店都关门了。故选D。 15．考查宾语从句。句意：这家连锁店的经理想探究史密斯先生成功背后隐藏着什么，于是他决定顺便去史密斯先生的超市看看，他看到一位女士正在那里买东西。A. why为什么，充当状语；B. how如何，充当状语；C. that只起连接作用，无实际意义，不充当成分；D. what什么，所……的，充当主语、宾语或表语。分析句子可知，“... was hidden behind Mr. Smith’s success (……隐藏在史密斯先生成功背后)”为宾语从句，作动词“explore (探究)”的宾语，且引导词在从句中充当主语，连接代词what符合语境。故选D。 16．考查名词词义辨析。句意：这家连锁店的经理想探究史密斯先生成功背后隐藏着什么，于是他决定顺便去史密斯先生的超市看看，他看到一位女士正在那里买东西。A. boy男孩；B. girl女孩；C. sir先生；D. lady女士。根据下文“Madam, why don’t you go to the big chained store? (女士，你为什么不去大连锁店呢？)”可知，连锁店经理看到的是一位女士。故选D。 17．考查副词词义辨析。句意：他礼貌地拦住她并问：“女士，你为什么不去大连锁店呢？”A. angrily生气地；B. happily高兴地；C. proudly骄傲地；D. politely礼貌地。根据“He stopped her ... and asked, “Madam, why don’t you go to the big chained store?” (他……拦住她并问：“女士，你为什么不去大连锁店呢？”)”可知，连锁店经理应该是礼貌地拦住这位女士。故选D。 18．考查名词词义辨析。句意：女士微笑着告诉他，是因为一双鞋。A. pants裤子；B. shoes鞋子；C. glasses眼镜；D. socks袜子。根据下文“Tom, one of her little children, ... the supermarket and asked her to buy him a new pair of shoes. (她的小儿子之一汤姆……超市，让她给他买一双新鞋子。)”可知，这位女士告诉连锁店经理，是因为一双鞋。故选B。 19．考查动词词义辨析。句意：三年前，她离婚后，努力工作养活家庭。A. leave离开；B. raise抚养；C. clean打扫；D. remember记住。根据“she worked hard to ... her family (她努力工作……她的家庭)”可知，这位女士努力工作养活家庭。故选B。 20．考查动词短语。句意：有一天，她在超市买东西时，她的小儿子汤姆冲进超市，要求她买一双新鞋。A. called in召集；B. passed by经过；C. dropped by顺便拜访；D. rushed into冲进。根据下文“He looked very ... and cried, “Today I had a basketball match, but all the people laugh at me ... I don’t have basketball shoes.” (他看起来很……，哭着说：“今天我有一场篮球比赛，但所有人都嘲笑我，……我没有篮球鞋。”)”可知，汤姆迫切地想要妈妈为他买新的篮球鞋，由此可推断汤姆冲进了超市。故选D。 21．考查形容词词义辨析。句意：他看起来很伤心，哭着说：“今天我有一场篮球比赛，但所有人都嘲笑我，因为我没有篮球鞋。”A. excited兴奋的；B. sad伤心的；C. bored无聊的；D. worried担心的。根据“cried (哭着说)”以及“but all the people laugh at me (但所有人都嘲笑我)”可知，女士的儿子看起来很伤心。故选B。 22．考查状从连词辨析。句意：他看起来很伤心，哭着说：“今天我有一场篮球比赛，但所有人都嘲笑我，因为我没有篮球鞋。”A. until直到；B. so所以；C. though虽然；D. because因为。分析句子可知，“but all the people laugh at me (但所有人都嘲笑我)”与“I don’t have basketball shoes. (我没有篮球鞋。)”之间存在因果关系，且后面为原因，故用because引导原因状语从句。故选D。 23．考查名词词义辨析。句意：她想给他买一双鞋，但口袋里的钱只够买一瓶牛奶。A. ticket票；B. paper纸；C. money钱；D. bag包。根据“She wanted to buy him a pair of shoes but the ... in her pocket was only enough for a milk. (她想给他买一双鞋，但口袋里的……只够买一瓶牛奶。)”可知，这位女士口袋里的钱只够买牛奶。故选C。 24．考查动词词义辨析。句意：这位母亲说：“对不起，但我承诺等我们有钱的时候（再买）。”A. apologize道歉；B. imagine想象；C. promise承诺；D. doubt怀疑。根据“when we have money (当我们有钱的时候)”可知，这位女士承诺儿子等有钱时再买。故选C。 25．考查副词词义辨析。句意：她转过身，发现是史密斯先生。A. off离开；B. nearby附近；C. around周围；D. down向下。根据上文“Later she realized that someone was patting on her back. (后来她意识到有人在拍她的背。)”可知，她意识到有人拍她的背，转过身，发现是史密斯先生；turn around，意为“转身”。故选C。 26．考查名词词义辨析。句意：他拿了一双她儿子想要的鞋。A. friend朋友；B. son儿子；C. shop商店；D. manager经理。根据上文“Tom, one of her little children, ... the supermarket and asked her to buy him a new pair of shoes. (她的小儿子之一汤姆……超市，让她给他买一双新鞋子。)”可知，史密斯先生拿了一双这位女士的儿子想要的鞋。故选B。 27．考查名词词义辨析。句意：“但是我没有足够的钱，”这位女士摇了摇头。A. eyes眼睛；B. feet脚；C. hand手；D. head头。根据“But I don’t have enough money (但我没有足够的钱)”可知，女士应该是摇了摇头，说没有足够的钱；shake one’s head，意为“摇头”。故选D。 28．考查副词词义辨析。句意：你可以以后付钱给我。A. now现在；B. soon很快；C. earlier更早；D. later以后。根据上文“But I don’t have enough money (但我没有足够的钱)”以及“Take them. Your son can’t wait. (拿去吧。你儿子等不及了。)”可知，史密斯先生告诉女士可以以后付钱。故选D。 29．考查名词词义辨析。句意：现在这家连锁店的经理知道了史密斯先生成功的原因。A. decision决定；B. failure失败；C. success成功；D. secret秘密。根据上文“The manager of the chained store wanted to explore ... was hidden behind Mr. Smith’s success (连锁店经理想探究史密斯先生成功背后隐藏着……)”可知，连锁店经理知道了史密斯先生成功的原因。故选C。 30．考查形容词词义辨析和形容词比较级。句意：他决定他要效仿史密斯先生，无论做什么都全身心投入，希望能吸引更多的顾客。A. less更少的，little的比较级，修饰不可数名词；B. more更多的，many和much的比较级，修饰可数名词复数或不可数名词；C. few很少的，修饰可数名词复数；D. much很多的，修饰不可数名词。分析句子可知，“customers (顾客)”为可数名词复数形式；根据“with the hope of attracting ... customers. (希望能吸引……顾客。)”可知，连锁店经理希望吸引更多顾客。故选B。 三、阅读理解（共5小题，每小题2分，共10分） 阅读下面短文，从短文后所给各题的四个选项（A、B、C 和 D）中，选出可以填入空白处的最佳选项。 There is a big shop near my home. It sells a lot of things. From the shop I can buy many school things, like pens, pencils, erasers and exercise-books. I can also buy some food and drink, like cakes, apples, bananas and orange. The shop is open from 9:00 in the morning to 20:00 in the evening every day. People in the shop are very friendly. I can buy things on my way home. I often help my father and mother buy things in the shop. My father wants to buy a fridge. I find a very good fridge. It is big, but it is not dear (贵) . It’s 1800 yuan. We like it very much. 31．The shop is ________. A．near my home B．near my school C．very far 32．The shop doesn’t sell ________. A．orange B．meat C．pens 33．The shop is open ________. A．only on weekdays B．only in the morning C．every day 34．I often buy things ________. A．with my father B．with my mother C．on my way home 35．What does the word “dear” mean? A．Cheap. B．Expensive. C．Good. 【答案】31．A 32．B 33．C 34．C 35．B 【导语】本文是一篇记叙文，文章主要讲述了作者家附近的一家大商店，介绍了商店售卖的物品、营业时间，还提到了作者经常在这家商店买东西以及作者和父亲在店里买冰箱的事情。 31．细节理解题。根据文章第一段“There is a big shop near my home. (我家附近有一家大商店。)”可知，这家商店在作者家附近。故选A。 32．细节理解题。根据文章第一段“From the shop I can buy many school things, like pens, pencils, erasers and exercise-books. I can also buy some food and drink, like cakes, apples, bananas and orange. (从这家商店我可以买到许多学习用品，像钢笔、铅笔、橡皮和练习本。我也可以买到一些食物和饮料，像蛋糕、苹果、香蕉和橙汁。)”可知，商店卖钢笔和橙汁，没有提到卖肉。故选B。 33．细节理解题。根据文章第二段“The shop is open from 9:00 in the morning to 20:00 in the evening every day. (这家商店每天从早上9点到晚上8点营业。)”可知，商店每天都营业。故选C。 34．细节理解题。根据文章第二段“I can buy things on my way home. (我可以在回家的路上买东西。)”可知，作者经常在回家的路上买东西。故选C。 35．词句猜测题。根据文章第二段“It is big, but it is not dear (贵). It’s 1800 yuan. We like it very much. (它很大，但是它不贵。它是1800元。我们非常喜欢它。)”以及常识可知，1800元买一个大冰箱不算贵，“but”表示转折，所以“dear”意思是“贵的”，与“Expensive”意思相符。故选B。 四、情景交际（共5小题，每小题2分，共10分） 根据对话内容，从文后选择恰当的选项补全对话。 A: Hello! Welcome to Kmart. How can I help you today? B: Hi! 36 A: We have many backpacks! 37 B: I’d love a purple one with lots of pockets. A: That’s a great choice! This one has extra pockets and is waterproof. B: Oh, I like this one! 38 A: It’s $25. We also have a sale—buy one, get 10% off the second item. B: That’s a good deal! I think I’ll take this backpack. A: Great! 39 B: I’ll pay by WeChat. A: Perfect! Here’s your receipt. 40 B: Thank you! You too! A．How much is it? B．What can I do for you? C．Have a great day! D．How are you going to pay? E．What color or style do you like? F．The backpack was on sale last week. G．I’m looking for a new backpack for school. 【答案】36．G 37．E 38．A 39．D 40．C 【导语】本文是顾客在商店选购背包并结账的对话。 36．根据上文“How can I help you today? (今天有什么可以帮您的？)”以及下文“We have many backpacks! (我们有很多背包！)”可知，此处应是顾客表明自己在找背包，选项G“我在找一个上学用的新背包。”符合语境。故选G。 37．根据答语“I’d love a purple one with lots of pockets. (我想要一个紫色、有很多口袋的。)”可知，此处应是询问顾客喜欢的颜色或风格，选项E“你喜欢什么颜色或风格的？”符合语境。故选E。 38．根据答语“It’s $25. (25美元。)”可知，此处应是询问价格，选项A“它多少钱？”符合语境。故选A。 39．根据答语“I’ll pay by WeChat. (我用微信支付。)”可知，此处应是询问付款方式，选项D“你打算怎么付款？”符合语境。故选D。 40．根据答语“Thank you! You too! (谢谢你！你也是！)”可知，此处应是表达祝福，选项C“祝你有美好的一天！”符合语境。故选C。 五、书面表达（20分） 假如你是李华，在国外某购物平台购买了几件服饰，收到实物以后你发现了几个问题。请你根据以下提示，给该购物平台写一封邮件，说明这一情况。 1. T恤衫颜色跟平台图片里展示的完全不一样； 2. 牛仔裤的尺码标的是中号，但明显偏小； 3. 运动鞋的问题：…… 4. 你的诉求：…… 注意: 1. 邮件需包含以上所有要点。 2. 词数：60-80左右。邮件的开头和结尾已给出，不计入总词数。 3. 邮件中不得出现真实姓名和校名。 Dear Sir/Madam, I ordered some clothes from you last month, but there are some problems and I’m really disappointed. ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ I think you should be more serious about your business. Truly, Li Hua 【答案】例文 Dear Sir/Madam, I ordered some clothes from you last month, but there are some problems and I’m really disappointed. First, the color is not as green as it is shown on your website. I understand that the picture does not always show the real color, but it should not be that different. Second, I asked for Size M of the jeans because it is the size I usually wear. But your Size M is so small that I can’t wear it at all and I have to give it to my younger sister. Then, the trainers are not so comfortable as you’ve promised and they are not worth the money I’ve paid. I think you should be more serious about your business. Truly, Li Hua 【详解】[总体分析] ①题材：本文是一篇应用文，写一封邮件； ②时态：时态为“一般现在时”； ③提示：写作要点已给出，主要讲述了在国外某购物平台购买了几件服饰，收到实物以后你发现了提示中的几个问题，要点要齐全，条理要清晰，语句要顺畅； [写作步骤] 第一步，开门见山，引出话题，收到的商品有问题； 第二步，第一个问题是T恤衫颜色跟平台图片里展示的完全不一样； 第三步，第二个问题是牛仔裤的尺码标的是中号, 但明显偏小； 第四步，第三个问题是运动鞋的问题； 第五步，说出你的诉求； [亮点词汇] ①as green as和……一样绿 ②ask for要求 ③give sth. to sb.把某物给某人 ④be more serious about sth.更加认真对待 [高分句型] ①But your Size M is so small that I can’t wear it at all and I have to give it to my younger sister.（so…that “如此……以致于”引导结果状语从句） ②Then, the trainers are not so comfortable as you’ve promised and they are not worth the money I’ve paid.（not so…as同级比较的否定句式） 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $ 编写说明：本套【江西专用】《同步单元AB卷》紧扣《英语 基础模块3》（高教版2023版）教材，以教材单元为基准精准覆盖核心考点，并紧密贴合江西省真题题型。A卷为考点梳理卷，侧重考点分层突破；B卷为单元测试卷，强化综合能力检测，助力师生高效把握区域教学重点，提升应试能力与知识应用水平。 本卷是Unit 4 Customer Service的单元测试卷，主要考查词汇、词组、句式句型、情景交际功能话题、阅读能力和书面表达能力。 Unit 4 Customer Service B卷·单元测试卷 考试时间：60分钟 满分：100分 班级 姓名 学号 成绩 一、单项选择题（共10小题，每小题2分，共20分） 从 A、B、C、D 中，选出可以填入空白处的最佳选项。 1. She was charged ________ driving under the influence. A. on B. of C. with D. for 2. He complained ________ me ________ the bad weather here. A. for; about B. to; about C. for; of D. to; for 3. Police officers must be prepared ____________ the unexpected. A. for B. of C. to D. with 4. I paid the bill but he forgot to give me a ________. A. apology B. request C. receipt D. leaflet 5. Both sides ________ their points at the meeting. A. arrange B. delay C. exchange D. deliver 6. Jack, you should ________ like a gentleman at such an important party. A. exchange B. complain C. behave D. deliver 7. Challenge yourself and ________ your own growth in your career. A. in charge of B. in charge C. take charge of D. take charge 8. Chaka Salt Lake is ________ in Ulan county of Qinghai Province. A. located B. placed C. separated D. arranged 9. She sent her ________ to 50 companies, but didn’t even get an interview. A. recipe B. refund C. receptionist D. resume 10. Costs have been reduced ________ 20% over the past year. A. to B. on C. by D. at 二、完形填空（共 20 小题；每小题 2 分，满分 40 分） 阅读下面短文，从短文后所给各题的四个选项（A、B、C 和 D）中，选出可以填入空白处的最佳选项。 Mr. Smith had a small supermarket in a small town. All the people who lived nearby to go to his supermarket and buy things there. But several years ago, a big chained store appeared in that area and it all kinds of things from the toothbrush to TV and, above all, the price was pretty . So a lot of small shops closed down Mr. Smith’s. The manager of the chained store wanted to explore was hidden behind Mr. Smith’s success, so he decided to drop into Mr. Smith’s supermarket and he saw a buying things there. He stopped her and asked, “Madam, why don’t you go to the big chained store?” With a smile, the lady told him it was because of a pair of . She told him a story. Three years ago, after her divorce (离婚), she worked hard to her family and one day when she bought things in a supermarket, Tom, one of her little children, the supermarket and asked her to buy him a new pair of shoes. He looked very and cried, “Today I had a basketball match, but all the people laugh at me I don’t have basketball shoes.” She wanted to buy him a pair of shoes but the in her pocket was only enough for a milk. “I am sorry but I when we have money, “ the mother said. Seeing that there was no hope, Tom ran away. The woman stood there weeping. Later she realized that someone was patting on her back. Turning , she found it was Mr. Smith. He took a pair of shoes that the wanted. “Take them,” he said. “But I don’t have enough money,” the woman shook her . “Take them. Your son can’t wait. You can pay me ,” Mr. Smith told her. Now the manager of the chained store knew the reason for Mr. Smith’s . He decided that he would follow in Mr. Smith’s footsteps, putting his heart into whatever he did with the hope of attracting customers. 11．A．planned B．hated C．liked D．refused 12．A．sold B．bought C．rent D．took 13．A．high B．low C．wrong D．unfair 14．A．with B．besides C．but D．except 15．A．why B．how C．that D．what 16．A．boy B．girl C．sir D．lady 17．A．angrily B．happily C．proudly D．politely 18．A．pants B．shoes C．glasses D．socks 19．A．leave B．raise C．clean D．remember 20．A．called in B．passed by C．dropped by D．rushed into 21．A．excited B．sad C．bored D．worried 22．A．until B．so C．though D．because 23．A．ticket B．paper C．money D．bag 24．A．apologize B．imagine C．promise D．doubt 25．A．off B．nearby C．around D．down 26．A．friend B．son C．shop D．manager 27．A．eyes B．feet C．hand D．head 28．A．now B．soon C．earlier D．later 29．A．decision B．failure C．success D．secret 30．A．less B．more C．few D．much 三、阅读理解（共5小题，每小题2分，共10分） 阅读下面短文，从短文后所给各题的四个选项（A、B、C 和 D）中，选出可以填入空白处的最佳选项。 There is a big shop near my home. It sells a lot of things. From the shop I can buy many school things, like pens, pencils, erasers and exercise-books. I can also buy some food and drink, like cakes, apples, bananas and orange. The shop is open from 9:00 in the morning to 20:00 in the evening every day. People in the shop are very friendly. I can buy things on my way home. I often help my father and mother buy things in the shop. My father wants to buy a fridge. I find a very good fridge. It is big, but it is not dear (贵) . It’s 1800 yuan. We like it very much. 31．The shop is ________. A．near my home B．near my school C．very far 32．The shop doesn’t sell ________. A．orange B．meat C．pens 33．The shop is open ________. A．only on weekdays B．only in the morning C．every day 34．I often buy things ________. A．with my father B．with my mother C．on my way home 35．What does the word “dear” mean? A．Cheap. B．Expensive. C．Good. 四、情景交际（共5小题，每小题2分，共10分） 根据对话内容，从文后选择恰当的选项补全对话。 A: Hello! Welcome to Kmart. How can I help you today? B: Hi! 36 A: We have many backpacks! 37 B: I’d love a purple one with lots of pockets. A: That’s a great choice! This one has extra pockets and is waterproof. B: Oh, I like this one! 38 A: It’s $25. We also have a sale—buy one, get 10% off the second item. B: That’s a good deal! I think I’ll take this backpack. A: Great! 39 B: I’ll pay by WeChat. A: Perfect! Here’s your receipt. 40 B: Thank you! You too! A．How much is it? B．What can I do for you? C．Have a great day! D．How are you going to pay? E．What color or style do you like? F．The backpack was on sale last week. G．I’m looking for a new backpack for school. 五、书面表达（20分） 假如你是李华，在国外某购物平台购买了几件服饰，收到实物以后你发现了几个问题。请你根据以下提示，给该购物平台写一封邮件，说明这一情况。 1. T恤衫颜色跟平台图片里展示的完全不一样； 2. 牛仔裤的尺码标的是中号，但明显偏小； 3. 运动鞋的问题：…… 4. 你的诉求：…… 注意: 1. 邮件需包含以上所有要点。 2. 词数：60-80左右。邮件的开头和结尾已给出，不计入总词数。 3. 邮件中不得出现真实姓名和校名。 Dear Sir/Madam, I ordered some clothes from you last month, but there are some problems and I’m really disappointed. ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ I think you should be more serious about your business. Truly, Li Hua 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $