Unit 4 Customer Service（B卷·单元测试卷）-《英语 基础模块3》（高教版2023版）《同步单元AB卷》（原卷版+解析版）

编写说明：本套【湖南专用】《同步单元AB卷》紧扣《英语 基础模块3》（高教版2023版）教材，以教材单元为基准精准覆盖核心考点，并紧密贴合湖南省真题题型。A卷为考点梳理卷，侧重考点分层突破；B卷为单元测试卷，强化综合能力检测，助力师生高效把握区域教学重点，提升应试能力与知识应用水平。 本卷是Unit 4 Customer Service的单元测试卷，主要考查听力、词汇、词组、句式句型、阅读能力和写作能力。 Unit 4 Customer Service B卷·单元测试卷 考试时间：60分钟 满分：100分 班级 姓名 学号 成绩 一、听力理解（满分10分） 听下面2段对话。每段对话后有一个小题，从题中所给的A、B、C三个选项中选出最佳选项。 1． Where is the man’s table? A．Near the door. B．By the window. C．In the corner. 【答案】C 【原文】M: Hello, we have a reservation in the name of Mr. Jones. Is there any table by the window? W: Sorry, we’ve got this corner table for you. It’s quiet here, not close to the door. 2．Where probably are the speakers? A．On the plane. B．At the cinema. C．On the train. 【答案】B 【原文】W: Excuse me, sir. This seems to be my seat. M: Oh, I’m sorry. My seat is next to yours. Are you here alone for the movie, too? 听下面一段较长对话，回答以下小题。 3．Where did the woman go at the weekend? A．The city center B．The forest park C．The man’s home 4．How did the man spend his weekend? A．Packing for a move B．Going out with Jenny C．Looking for a new house 5．What will the woman do for the man? A．Take Henry to hospital B．Stay with his kid C．Look after his pet 【答案】3．B 4．A 5．C 【原文】M: Hi, Lucy. How was your weekend? W: Great! You know, we went mountain-climbing in the forest park. The air was so different from the city. Cool and fresh. M: Sounds great. W: Yeah. There wasn’t a cloud in the sky and we could see for miles from the top. What about you? What did you do? M: Busy packing. W: Oh, yes, of course! I forgot you and Jenny are moving into a new house. It’s on Wednesday, isn’t it? M: Yeah, two days after. I didn’t realize there are so many things to do. W: Can I help out with anything? M: Emm, it’d be nice if you could take care of Henry for a couple of days. W: Henry? M: Yes, my dog. W: Oh, sure. No problem. You just focus on the move. 2、 从每小题给出的A、B、C、D四个选项中选出一项符合题意的最佳选项，并将答案填涂在答题卡上。（本节共10小题；每小题2分，共20分） 6. Favorable policies are ________ effect to encourage employees’ professional development. A. at B. on C. in D. over 【答案】C 【详解】考查介词及短语搭配。句意：优惠政策正在实施中，以鼓励员工的职业发展。分析句子结构及选项可知，句中含有固定搭配in effect，表示“在实施中”。故选C。 7. I writing to apply ________ the post of volunteer for our school English association. A. of B. to C. for D. on 【答案】C 【详解】考查固定短语。句意：我写信是为了申请学校英语协会的志愿者职位。apply for是固定短语，表示“申请（工作、职位、机会等）”，符合句意。故选C。 8. The doctor___________ an operation on the wounded man’s brain. A. played B. performed C. hold D. applied 【答案】B 【详解】考查动词辨析。句意：医生对伤员的大脑进行了手术。A. played玩耍；B. performed执行；C. hold握住；D. applied应用。此处考查固定短语“perform an operation”，意为“做手术”。故选B。 9. The increasing use of AI does bring some obvious _________. A. strengths B. expectation C. benefits D. efficiency 【答案】C 【详解】考查名词词义辨析。句意：人工智能的使用日益增加确实带来了一些明显的好处。A. strengths优势、长处；B. expectation期望；C. benefits益处；D. efficiency效率。根据句意可知，这里是说人工智能的使用增加会带来一些明显的好处。故选C。 10. A ________ can help guide you, and avoid obvious mistakes. A. mentor B. intern C. trainee D. staff 【答案】A 【详解】考查名词辨析。句意：一位导师可以帮助引导你，并避免明显的错误。 A. mentor导师；B. intern实习生；C. trainee受训者；D. staff员工。根据“A ... can help guide you, and avoid obvious mistakes.”可知，能够为他人提供指导、建议，帮助其避免错误的应该是“导师”。故选A。 11. The ________ is really worth visiting, and you’re sure to learn a lot from it. A. education B. organization C. action D. exhibition 【答案】D 【详解】考查名词词义辨析。句意：这次展览非常值得一看，你肯定能从中收获很多知识。A. education教育；B. organization组织；C. action行动；D. exhibition展览。根据“... is really worth visiting”“and you’re sure to learn a lot from it.”可知，能从中获得知识且值得参观的的应该是“展览”。故选D。 12. It took 12 fire ________ to put out the big fire, which tells us that we should be careful with the fire. A. excuses B. efforts C. engines D. effects 【答案】C 【详解】考查名词辨析。句意：这场大火用了12辆消防车才扑灭，这告诉我们要小心防火。A. excuses借口；B. efforts努力；C. engines发动机；D. effects影响。根据“to put out the big fire”可知，扑灭大火需要的是消防车，“fire engines”意为“消防车”，符合句意。故选C。 13. Now there are a lot of new ________ for producing special effects in films. A. benefits B. impression C. joy D. techniques 【答案】D 【详解】考查名词辨析。句意：现在有许多新技术用于制作电影特效。A. benefits益处；B. impression印象；C. joy愉悦；D. techniques技术。根据“new...for producing special effects in films”可知，此处指制作电影特效的新技术。故选D。 14. Is there a ticket _______ for the concert tonight? I really want to go. A. available B. acceptable C. knowledgeable D. enjoyable 【答案】A 【详解】考查形容词词义辨析。句意：今晚的音乐会还有票吗？我真的很想去。A. available可用的；B. acceptable可接受的；C. knowledgeable博学的；D. enjoyable有乐趣的。根据“Is there a ticket ... for the concert tonight?”及“I really want to go.”可知，空格处需要一个形容词修饰“ticket”，表示票是否“可得到”，available意为“可用的；可获得的”，符合语境，表示询问票是否还有售。故选A。 15. — We must admit that the Internet has greatly changed out life. — Yes. It has made our work and life more ________. A. spacious B. efficient C. dangerous D. average 【答案】B 【详解】考查形容词辨析。句意：——我们必须承认互联网极大地改变了我们的生活。——是的。它使我们的工作和生活更有效率。A. spacious宽敞的；B. efficient效率高的；C. dangerous危险的；D. average平均的。根据“We must admit that the Internet has greatly changed out life.”及“Yes.”可知，空格处需填入表示积极影响的形容词，互联应该是使我们的工作和生活更“高效”了。故选B。 3、 补全对话：根据下面一段对话，从A、B、C、D、E、F、G七个选项中选出五个选项补全空缺处，使对话完整，符合情景和含义，并将答案填涂在答题卡上。（本节共5小题；每小题2分，共10分） Waitress: Good evening, sir. 16 David: Well, I’ve booked a table this afternoon. Waitress: Oh, may I have your name and your telephone number? David: Yes. David Smith. 13119405577. Waitress: OK. 17 (After several seconds.) Waitress: Excuse me, Mr. Smith. Your table is No.9. This way, please. Sir, 18 David: Yes. I’d like a piece of steak and a cup of orange juice. Waitress: Just one moment, please. (After a long time.) David: Excuse me. I ordered my dish half an hour ago, but I haven’t got it yet. Waitress: 19 I’m going to see if it’s ready. (The waitress comes back from the kitchen.) Waitress: Sir, I’ve just checked with the kitchen and your food will come up next ... Oh, here it comes. David: Thank you. Waitress: Please enjoy your food. Again, I’m sorry that I have kept you waiting so long. David: 20 A．may I take your order now? B．Hold on, please. C．I’m sorry for that. D．Just give me a second, please. E．Is there anything I can do for you? F．Not at all. G．It doesn’t matter. 【答案】16．E 17．D 18．A 19．C 20．G 【导语】本文是顾客在餐馆点餐时和服务人员的对话。 16．根据答语“Well, I’ve booked a table this afternoon. (嗯，我今天下午订了一张桌子。)”可知，此处应是询问有什么可以帮到顾客的，选项E“我能为您做些什么吗？”符合语境。故选E。 17．根据“After several seconds. (几秒钟后。)”可知，此处应表示需要几秒钟确认一下信息，选项D“请给我一点时间。”符合语境。故选D。 18．根据答语“Yes. I’d like a piece of steak and a cup of orange juice. (是。我要一块牛排和一杯橙汁。)”可知，此处应是询问可以点餐了吗，选项A“您现在可以点菜了吗？”符合语境。故选A。 19．根据“I ordered my dish half an hour ago, but I haven’t got it yet. (我半小时前就点了菜，但到现在还没有上。)”和“I’m going to see if it’s ready. (我去看看做好了没有。)”以及后文“Again, I’m sorry that I have kept you waiting so long. (再次抱歉，让您久等了。)”可知，此处应是感到非常抱歉，选项C“对此我很抱歉。”符合语境。故选C。 20．根据“Again, I’m sorry that I have kept you waiting so long. (再次抱歉，让您久等了。)”可知，此处应表示没关系，选项G“没关系。”符合语境。故选G。 四、匹配：请将Ⅰ栏中常见中文告示、指令与Ⅱ栏中的英文进行匹配，并将答案填涂在答题卡上。（本节共5小题；每小题2分，共10分） Ⅰ 21 往返机票 22 禁止停车 23 无烟区   24 免税商店   25 货币兑换    Ⅱ A．Nonsmoking Section B．Money Exchange C． No Drinking D．Duty-free Shop E. Smoking Area F. No Parking G. Round-way Ticket 【答案】21．G 22．F 23．A 24．D 25．B 【解析】21．考查名词短语。“往返机票”，即“可以乘坐飞机从出发地到目的地再返回出发地的票证”。往返：round-way，形容词，作定语修饰ticket；机票：ticket，名词。故选 G。 22．考查动名词短语。“禁止停车”，即“不允许停放车辆的指令”。禁止：no，形容词；停车：parking，动名词。故选F。 23．考查动名词短语。“无烟区”，即“不允许吸烟的区域”。无烟：nonsmoking，形容词，作定语修饰section；区：section，名词。故选A。 24．考查名词短语。“免税商店”，即“售卖商品无需缴纳关税的商店”。免税：duty-free，形容词，作定语修饰shop；商店：shop，名词。故选D。 25．考查名词短语。“货币兑换”，即“进行不同货币之间的交换”。货币：money，名词，作定语修饰exchange；兑换：exchange，名词。故选B。 五、 完形填空（本节共10小题；每小题2分，共20分） 阅读下面短文，从各题所给的A、B、C、D四个选项中，选出可填入空白处的最佳选项，并将答案填涂在答题卡上。 A new in our neighborhood has started business recently. It is only five minutes’ walk from our school. Ding Huang asked me to go shopping with her to see the new supermarket was like. We went there yesterday, it was large, clean, tidy and . There were row upon row of goods shelves (货物架) filled various kinds of goods. Two girl shop assistants sat at two check-outs (收银台). Some assistants were cleaning the shelves, there were some who were just chatting with each other or just keeping watch on the customers. We moved around, looking at the attractive things on the shelves. But we only bought a few articles. Ding Huang chose a pair of slippers. I a bag of washing powder (洗衣粉) and a bottle of pickle. It is easy and convenient to shop in the supermarket, the of those supermarkets were introduced into our cities from the development countries only a couple of years ago, which shows that our economics (经济) are developing , but we think the quality of the staff members is to be raised. As as we know, no shop assistants are chatting with each other or keeping watch on the customers in the supermarkets in developed countries. 26．A．house B．supermarket C．neighborhood D．shop 27．A．that B．which C．what D．how 28．A．dirty B．bad C．white D．bright 29．A．in B．for C．with D．of 30．A．other B．others C．another D．the other 31．A．and B．but C．however D．even 32．A．took up B．brought up C．got up D．picked up 33．A．first B．second C．third D．fourth 34．A．correctly B．slowly C．quickly D．reasonably 35．A．far B．farther C．much D．soon 【答案】 26．B 27．C 28．D 29．C 30．A 31．B 32．D 33．A 34．C 35．A 【导语】本文体裁为夹叙夹议文。文章主要讲述了作者和丁黄去新开的超市购物的经历，描述了超市的环境和服务，并对比了国内外超市的服务质量。 26．考查名词辨析。句意：我们附近新开的一家超市最近开始营业了。A. house房子；B. supermarket超市；C. neighborhood社区；D. shop商店。根据“Ding Huang asked me to go shopping with her to see … the new supermarket was like. (丁黄让我和她一起去购物看看新超市是……样子。)”可知，此处说的是新开业的超市。故选B。 27．考查宾语从句连接词辨析。句意：丁黄让我和她一起去购物，看看新超市是什么样子。A. that引导名词性从句无实义；B. which哪个；C. what什么；D. how如何。see后为宾语从句，此处表示看看新超市是“什么”样的，故用what引导，引导词作介词“like”的宾语。故选C。 28．考查形容词辨析。句意：我们昨天去了那里，它很大、干净、整洁而且明亮。A. dirty脏的；B. bad坏的；C. white白色的；D. bright明亮的。根据“it was large, clean, tidy and … (它很大、干净、整洁而且……)”可知，与前文的“large, clean, tidy”并列，描述超市的优点，bright符合语境。故选D。 29．考查介词辨析。句意：一排排的货物架上摆满了各种商品。A. in在……里；B. for为了；C. with用；D. of……的。“filled with”是固定搭配，意为“充满，装满”，此处表示“货物架上摆满了各种商品”。故选C。 30．考查代词辨析。句意：一些其他的店员在清理货架，但也有一些店员在聊天或监视顾客。A. other其他的（一般修饰可数名词复数）；B. others其他人（代词，后面不能再接名词）；C. another另一个（修饰单数可数名词）；D. the other两者中的另一个或其余的全部。根据“Some … assistants (一些……店员)”可知，此处表示“一些其他的店员”，other修饰名词复数assistants，符合句子中描述除了坐在收银台的两个女店员外，还有其他店员在做清洁的语境。故选A。 31．考查连词辨析。句意：一些其他的店员在清理货架，但也有一些店员在聊天或观察顾客。A. and和；B. but但是；C. however然而（后面需加逗号隔开）；D. even甚至。根据“Some … assistants were cleaning the shelves, … there were some who were just chatting with each other or just keeping watch on the customers. (一些店员正在清理货架，……还有一些只是在互相聊天或者只是观察顾客。)”以及文章最后“no shop assistants are chatting with each other or keeping watch on the customers in the supermarkets in developed countries (在发达国家，超市里没有店员在互相聊天或者观察顾客)”可知，此处应是表示转折关系，强调一些服务员不认真的行为，与认真的员工形成对比。故选B。 32．考查动词短语辨析。句意：我拿了一袋洗衣粉和一瓶泡菜。A. took up开始从事，占据；B. brought up提出，抚养长大；C. got up起床；D. picked up拿起，挑选。根据“Ding Huang chose a pair of slippers. I … a bag of washing powder (洗衣粉) and a bottle of pickle. (丁黄选了一双拖鞋。我……一袋洗衣粉和一瓶泡菜。)”可知，此处应是表示我拿了一袋洗衣粉和一瓶泡菜。故选D。 33．考查序数词辨析。句意：在超市购物很方便，第一批超市几年前才从发展中国家引进我们的城市，这表明我们的经济发展很快，但我们认为工作人员的素质有待提高。。A. first第一；B. second第二；C. third第三；D. fourth第四。根据“were introduced into our cities from the development countries only a couple of years ago (几年前才从发达国家引入我们的城市)”可知，这里说的是超市这种形式最初从发达国家引入，first符合语境。故选A。 34．考查副词辨析。句意：在超市购物很方便，第一批超市几年前才从发展中国家引进我们的城市，这表明我们的经济发展很快，但我们认为工作人员的素质有待提高。A. correctly正确地；B. slowly缓慢地；C. quickly快速地；D. reasonably合理地。根据“It is easy and convenient to shop in the supermarket (在超市购物既简单又方便。)”和“were introduced into our cities from the development countries only a couple of years ago (几年前才从发达国家引入我们的城市)”可知，超市这种形式几年前才引入，现在已经很普遍，可知经济发展迅速。故选C。 35．考查副词辨析。句意：据我们所知，发达国家的超市里没有店员在聊天或监视顾客。A. far远；B. farther更远；C. much很多；D. soon很快。“as far as we know”是固定短语，表示“据我们所知”，符合语境。故选A。 六、阅读理解（本节共5小题；每小题2分，共10分） Free parking and shopping coupons (优惠券) Hours of free parking ▼ You will receive 2 hours of free parking if you spend $30 in our shopping centre. But if you spend $50 or more, you can get 8 hours of free parking and coupons. And you can get a surprise with a coupon in the following shops. 20% off ▼ Get 20% off on any book you buy at the Wonderland Shop. We have many books to choose from our shop, including children’s books, novels, travel guides and hobbies. You’re sure to find something that you’ll enjoy. Buy one, get one free ▼ Buy one shirt or tie at David’s Menswear, and get one more shirt or tie of the same value (价值) free. Free soft drinks ▼ Buy any meal for at least $ 8 at Tom’s Cafe? and receive a free soft drink. We serve (提供) the best hamburgers and snacks in the shopping centre. Come in and try our delicious meals and our excellent service. You won’t be disappointed (失望的) . Half-price film tickets ▼ Buy any full-price film ticket on weekdays, you can buy a second ticket for a friend for only half price, or a second ticket for free on your birthday! The latest films are all here. Welcome to our shopping centre! Get more coupons! They are due  (到期的)  in two weeks! Telephone number: 8693 52761 36．How long can you park free at most if you spend $ 50 at the shopping centre? ________ A．2 hours. B．4 hours. C．6 hours. D．8 hours. 37．The shopping coupons include (包括) all of the following except  (除……之外) ________ in the passage. A．soft drinks B．film tickets C．men’s shirts D．ladies’ dresses 38．If Mike wants to buy his son some cheap books, he is supposed to go to ________. A．the Wonderland Shop B．David’s Mens wear C．Tom’s Café D．the service desk 39．When should Tom and his friend go to the latest film if they want to get a half-price ticket? ________ A．On Saturday. B．On Sunday. C．On his birthday. D．On Tuesday. 40．Which of the following is TRUE about the passage? A．You can get a free soft drink if you buy any meal at Tom’s Cafe. B．Buy one tie at David’s Menswear, you may get one more tie of the same price free. C．The shopping coupons are due in two months. D．You can email or ring up the shopping centre. 【答案】36．D 37．D 38．A 39．D 40．B 【导语】这是一篇说明文。文章介绍购物中心免费停车及购物优惠券（涵盖书店、男装店、咖啡馆、电影票等优惠），优惠券两周到期，附电话 。 36．细节理解题。根据第一段“But if you spend $50 or more, you can get 8 hours of free parking and coupons. (但如果你消费 50 美元或更多，你可获得 8 小时免费停车及优惠券。)”可知，若在购物中心花 50 美元，最多免费停车8 小时。故选D。 37．细节理解题。文中提及优惠券涉及“Wonderland Shop(书店优惠)”“David’s Menswear(男装买一送一)”“Tom’s Cafe(免费软饮)”“film tickets(电影票优惠)”，未提“ladies’ dresses(女士连衣裙)”相关优惠。根据全文内容可知，购物优惠券不包括以下除了女士连衣裙，故选D。 38．细节理解题。根据第二段“Get 20% off on any book you buy at the Wonderland Shop. We have many books to choose from our shop... (在仙境书店买书可享 8 折，有很多书可选…… )”可知，迈克想给儿子买便宜书，该去仙境书店。故选A。 39．细节理解题。根据第五段“Buy any full - price film ticket on weekdays, you can buy a second ticket for a friend for only half price... (工作日买全价电影票，可为朋友买半价票…… )”，weekdays 包含 Tuesday(周二)，Saturday(周六)、Sunday(周日)是周末，生日当天第二张票免费，并非半价。根据此段内容可知，汤姆和朋友想半价看最新电影该周二去。故选D。 40．细节理解题。根据第三段 “Buy one shirt or tie at David’s Menswear, and get one more shirt or tie of the same value (价值) free. (在大卫男装店买一件衬衫或领带，可免费得同价值的另一件)”可知，“在大卫男装店买一条领带，可免费得同价的另一条”是正确的。故选B。 七、应用文写作（本节共10小题；每小题2分，共20分） 以下是 Tom 写给店经理的一封投诉信，在信中他说明了投诉的原因，并希望这一事件能得到妥善的处理。根据括号里的中文信息将其补充完整。 Now I am writing to tell you that I 41 (买) a TV set from your shop several days ago. But 42 (当……时候)I brought it home and turned it on, I 43 (发现)it didn’t work properly. So I took it back to the shop and told the 44 (助理) what had happened. To my 45 (令我惊讶的是), your assistant didn’t help me to 46 (解决) the problem. On the contrary,he shouted at me rudely and refused to examine it. So I 47 (不得不) to make a serious complain.I hope you   48 (将会) investigate the matter and give me a reasonable explanation. I am waiting to know how you will 49 (处理)it.Thank you for your consideration and I am expecting early 50 (回复). 【答案】 41．bought 42．when 43．found 44．assistant 45．surprise 46．solve 47．have 48．will 49．handle 50．reply 【导语】本文是一篇应用文。是Tom写的一封投诉信，希望对方能够妥善处理他提出的问题。 41．考查动词时态。句意：我写信是想告诉你，几天前我在你们店里买了一台电视机。根据中文提示可知，此处用动词buy“购买”，由时间状语“several days ago (几天前)”可知，句子时态是一般过去时，谓语动词要使用过去式。故填bought。 42．考查状语从句连接词。句意：但是当我把它带回家并打开它时，我发现它不能正常工作。根据汉语提示可知，此处考查从属连词when，在这里描述在把某个东西带回家并打开的这个时间段内发现的情况，when引导时间状语从句。故填when。 43．考查动词时态。句意：但是当我把它带回家并打开它时，我发现它不能正常工作。根据汉语提示可知，此处考查动词find“发现”，根据从句brought可知，用一般过去时。故填found。 44．考查名词。句意：于是我把它拿回商店，告诉了助理所发生的一切。根据汉语提示可知，此处考查名词assistant“助理，助手”，空前有定冠词“the”表示特指，因此使用单数形式，与下文中“assistant”相呼应。故填assistant。 45．考查名词。句意：令我惊讶的是，你的助理没有帮我解决这个问题。根据汉语提示可知，此处考查名词“surprise“惊讶”，短语to my surprise“令我惊讶的是，使某人惊讶的是”。故填surprise。 46．考查动词。 句意：令我惊讶的是，你的助理没有帮我解决这个问题。根据汉语提示可知，此处考查动词solve“解决，处理”，solve the problem意为“解决问题”，help sb. to do sth.意为“帮助某人做某事”。故填solve。 47．考查动词。句意：所以我不得不提出严重的投诉。根据汉语提示可知，动词短语have to do“不得不”，后面有to。描述现在的事情用一般现在时，故填have。 48．考查助动词。句意：我希望你能调查此事，给我一个合理的解释。根据汉语提示可知，此处考查动词will“将会”，根据下一句will提示，用一般将来时。故填will。 49．考查动词。 句意：我在等着知道你将如何处理它。根据汉语提示可知，此处考查动词handle“处理，应付”，助动词“will”后接动词原形。故填handle。 50．考查名词。 句意：谢谢您的考虑，期待早日回复。根据汉语提示可知，此处考查名词reply“回答，回复”，此处使用单数即可。故填reply。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$ 编写说明：本套【湖南专用】《同步单元AB卷》紧扣《英语 基础模块3》（高教版2023版）教材，以教材单元为基准精准覆盖核心考点，并紧密贴合湖南省真题题型。A卷为考点梳理卷，侧重考点分层突破；B卷为单元测试卷，强化综合能力检测，助力师生高效把握区域教学重点，提升应试能力与知识应用水平。 本卷是Unit 4 Customer Service的单元测试卷，主要考查听力、词汇、词组、句式句型、阅读能力和写作能力。 Unit 4 Customer Service B卷·单元测试卷 考试时间：60分钟 满分：100分 班级 姓名 学号 成绩 一、听力理解（满分10分） 听下面2段对话。每段对话后有一个小题，从题中所给的A、B、C三个选项中选出最佳选项。 1． Where is the man’s table? A．Near the door. B．By the window. C．In the corner. 2．Where probably are the speakers? A．On the plane. B．At the cinema. C．On the train. 听下面一段较长对话，回答以下小题。 3．Where did the woman go at the weekend? A．The city center B．The forest park C．The man’s home 4．How did the man spend his weekend? A．Packing for a move B．Going out with Jenny C．Looking for a new house 5．What will the woman do for the man? A．Take Henry to hospital B．Stay with his kid C．Look after his pet 2、 从每小题给出的A、B、C、D四个选项中选出一项符合题意的最佳选项，并将答案填涂在答题卡上。（本节共10小题；每小题2分，共20分） 6. Favorable policies are ________ effect to encourage employees’ professional development. A. at B. on C. in D. over 7. I writing to apply ________ the post of volunteer for our school English association. A. of B. to C. for D. on 8. The doctor___________ an operation on the wounded man’s brain. A. played B. performed C. hold D. applied 9. The increasing use of AI does bring some obvious _________. A. strengths B. expectation C. benefits D. efficiency 10. A ________ can help guide you, and avoid obvious mistakes. A. mentor B. intern C. trainee D. staff 11. The ________ is really worth visiting, and you’re sure to learn a lot from it. A. education B. organization C. action D. exhibition 12. It took 12 fire ________ to put out the big fire, which tells us that we should be careful with the fire. A. excuses B. efforts C. engines D. effects 13. Now there are a lot of new ________ for producing special effects in films. A. benefits B. impression C. joy D. techniques 14. Is there a ticket _______ for the concert tonight? I really want to go. A. available B. acceptable C. knowledgeable D. enjoyable 15. — We must admit that the Internet has greatly changed out life. — Yes. It has made our work and life more ________. A. spacious B. efficient C. dangerous D. average 3、 补全对话：根据下面一段对话，从A、B、C、D、E、F、G七个选项中选出五个选项补全空缺处，使对话完整，符合情景和含义，并将答案填涂在答题卡上。（本节共5小题；每小题2分，共10分） Waitress: Good evening, sir. 16 David: Well, I’ve booked a table this afternoon. Waitress: Oh, may I have your name and your telephone number? David: Yes. David Smith. 13119405577. Waitress: OK. 17 (After several seconds.) Waitress: Excuse me, Mr. Smith. Your table is No.9. This way, please. Sir, 18 David: Yes. I’d like a piece of steak and a cup of orange juice. Waitress: Just one moment, please. (After a long time.) David: Excuse me. I ordered my dish half an hour ago, but I haven’t got it yet. Waitress: 19 I’m going to see if it’s ready. (The waitress comes back from the kitchen.) Waitress: Sir, I’ve just checked with the kitchen and your food will come up next ... Oh, here it comes. David: Thank you. Waitress: Please enjoy your food. Again, I’m sorry that I have kept you waiting so long. David: 20 A．may I take your order now? B．Hold on, please. C．I’m sorry for that. D．Just give me a second, please. E．Is there anything I can do for you? F．Not at all. G．It doesn’t matter. 四、匹配：请将Ⅰ栏中常见中文告示、指令与Ⅱ栏中的英文进行匹配，并将答案填涂在答题卡上。（本节共5小题；每小题2分，共10分） Ⅰ 21 往返机票 22 禁止停车 23 无烟区   24 免税商店   25 货币兑换    Ⅱ A．Nonsmoking Section B．Money Exchange C． No Drinking D．Duty-free Shop E. Smoking Area F. No Parking G. Round-way Ticket 五、 完形填空（本节共10小题；每小题2分，共20分） 阅读下面短文，从各题所给的A、B、C、D四个选项中，选出可填入空白处的最佳选项，并将答案填涂在答题卡上。 A new in our neighborhood has started business recently. It is only five minutes’ walk from our school. Ding Huang asked me to go shopping with her to see the new supermarket was like. We went there yesterday, it was large, clean, tidy and . There were row upon row of goods shelves (货物架) filled various kinds of goods. Two girl shop assistants sat at two check-outs (收银台). Some assistants were cleaning the shelves, there were some who were just chatting with each other or just keeping watch on the customers. We moved around, looking at the attractive things on the shelves. But we only bought a few articles. Ding Huang chose a pair of slippers. I a bag of washing powder (洗衣粉) and a bottle of pickle. It is easy and convenient to shop in the supermarket, the of those supermarkets were introduced into our cities from the development countries only a couple of years ago, which shows that our economics (经济) are developing , but we think the quality of the staff members is to be raised. As as we know, no shop assistants are chatting with each other or keeping watch on the customers in the supermarkets in developed countries. 26．A．house B．supermarket C．neighborhood D．shop 27．A．that B．which C．what D．how 28．A．dirty B．bad C．white D．bright 29．A．in B．for C．with D．of 30．A．other B．others C．another D．the other 31．A．and B．but C．however D．even 32．A．took up B．brought up C．got up D．picked up 33．A．first B．second C．third D．fourth 34．A．correctly B．slowly C．quickly D．reasonably 35．A．far B．farther C．much D．soon 六、阅读理解（本节共5小题；每小题2分，共10分） Free parking and shopping coupons (优惠券) Hours of free parking ▼ You will receive 2 hours of free parking if you spend $30 in our shopping centre. But if you spend $50 or more, you can get 8 hours of free parking and coupons. And you can get a surprise with a coupon in the following shops. 20% off ▼ Get 20% off on any book you buy at the Wonderland Shop. We have many books to choose from our shop, including children’s books, novels, travel guides and hobbies. You’re sure to find something that you’ll enjoy. Buy one, get one free ▼ Buy one shirt or tie at David’s Menswear, and get one more shirt or tie of the same value (价值) free. Free soft drinks ▼ Buy any meal for at least $ 8 at Tom’s Cafe? and receive a free soft drink. We serve (提供) the best hamburgers and snacks in the shopping centre. Come in and try our delicious meals and our excellent service. You won’t be disappointed (失望的) . Half-price film tickets ▼ Buy any full-price film ticket on weekdays, you can buy a second ticket for a friend for only half price, or a second ticket for free on your birthday! The latest films are all here. Welcome to our shopping centre! Get more coupons! They are due  (到期的)  in two weeks! Telephone number: 8693 52761 36．How long can you park free at most if you spend $ 50 at the shopping centre? ________ A．2 hours. B．4 hours. C．6 hours. D．8 hours. 37．The shopping coupons include (包括) all of the following except  (除……之外) ________ in the passage. A．soft drinks B．film tickets C．men’s shirts D．ladies’ dresses 38．If Mike wants to buy his son some cheap books, he is supposed to go to ________. A．the Wonderland Shop B．David’s Mens wear C．Tom’s Café D．the service desk 39．When should Tom and his friend go to the latest film if they want to get a half-price ticket? ________ A．On Saturday. B．On Sunday. C．On his birthday. D．On Tuesday. 40．Which of the following is TRUE about the passage? A．You can get a free soft drink if you buy any meal at Tom’s Cafe. B．Buy one tie at David’s Menswear, you may get one more tie of the same price free. C．The shopping coupons are due in two months. D．You can email or ring up the shopping centre. 七、应用文写作（本节共10小题；每小题2分，共20分） 以下是 Tom 写给店经理的一封投诉信，在信中他说明了投诉的原因，并希望这一事件能得到妥善的处理。根据括号里的中文信息将其补充完整。 Now I am writing to tell you that I 41 (买) a TV set from your shop several days ago. But 42 (当……时候)I brought it home and turned it on, I 43 (发现)it didn’t work properly. So I took it back to the shop and told the 44 (助理) what had happened. To my 45 (令我惊讶的是), your assistant didn’t help me to 46 (解决) the problem. On the contrary,he shouted at me rudely and refused to examine it. So I 47 (不得不) to make a serious complain.I hope you   48 (将会) investigate the matter and give me a reasonable explanation. I am waiting to know how you will 49 (处理)it.Thank you for your consideration and I am expecting early 50 (回复). 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$