Unit 4 Customer Service（A卷·考点梳理卷）-《英语 基础模块3》（高教版2023版）《同步单元AB卷》（原卷版+解析版）

编写说明：本套【湖南专用】《同步单元AB卷》紧扣《英语 基础模块3》（高教版2023修订版）教材，以教材单元为基准精准覆盖核心考点，并紧密贴合湖南省真题题型。A卷为考点梳理卷，侧重考点分层突破；B卷为单元测试卷，强化综合能力检测，助力师生高效把握区域教学重点，提升应试能力与知识应用水平。 本卷是Unit 4 Customer Service的考点梳理卷，主要考查词汇、词组、句式句型和语法以及情景交际能力。 Unit 4 Customer Service A卷·考点梳理卷 考试时间：40分钟 满分：100分 班级 姓名 学号 成绩 【考点一：重点词汇】 汉语提示填空1-10题（每小题2分，共20分） 1. We are so sorry for the ________ (不便) caused. 【答案】inconvenience 【详解】考查名词。句意：我们对所造成的不便深感抱歉。根据汉语提示和空格前的定冠词“the”可知，此处应用名词inconvenience，作介词“for”的宾语。故填inconvenience。 2. Where is your equipment? I need to ________ (检查) it. 【答案】check 【详解】考查动词。句意：你的设备在哪里？我需要检查它。根据汉语提示和空格前的“need to (需要)”可知，“need to do sth.”是固定搭配，意为“需要去做某事”，“检查”译为“check”，动词不定式标志to后应用动词原形check。故填check。 3. My doctor always tells me to have ________ (耐心) when it comes to recovering from an illness. 【答案】patience 【详解】考查不可数名词。句意：我的医生总是告诉我在康复时要有耐心。耐心：patience，是不可数名词，作动词have的宾语。故填patience。 4. I’m from Greece. I’m an ________ (交换) student. 【答案】exchange 【详解】考查名词。句意：我来自希腊。我是一名交换生。根据汉语提示，空处应是名词exchange，作定语，修饰“student”。故填：exchange。 5. You should make a (an) ________ (道歉) for your behavior. 【答案】apology 【详解】考查名词。句意：你应该为自己的行为道歉。根据汉语提示，空处应是名词apology，作宾语，空格前有不定冠词“an”，应用单数形式。故填apology。 6. Ella Baker, one of my friends, is a ________ (快递) person. 【答案】delivery 【详解】考查名词。句意：埃拉·贝克，我的一位朋友，是一名快递员。根据汉语提示，此处应用名词delivery，作定语，修饰名词“person”。故填delivery。 7. We would like to apologize for the ________ (延迟). 【答案】delay 【详解】考查名词。句意：我们对延误表示歉意。根据汉语提示，空处应用名词delay，指代“耽搁，延误”这一行为或情况本身时，是不可数名词。故填delay。 8. We need to set about finding a ________ (解决办法). 【答案】solution 【详解】考查名词。句意：我们需要着手寻找解决办法。根据汉语提示，空处应用名词solution，可数的，作宾语，前面有不定冠词a修饰，因此使用单数即可。故填solution。 9. May I know the ________ (安排) of the fair? 【答案】arrangement 【详解】考查名词。句意：我可以知道展会的安排吗？根据汉语提示，空处应用名词arrangement，根据“the”可知，是特指“展览会”，用单数形式。故填arrangement。 10. Professor Wang didn’t ________ (提及) his new argument in the article. 【答案】mention 【详解】考查动词。句意：王教授没有在文章中提及他的新论点。根据中文提示可知，空处应用动词“mention”，空前有助动词didn’t，故空处用动词原形。故填mention。 【考点二：语法（状语从句）】 选择填空11-20题（每小题3分，共30分） 11． At present, it is not easy for some students to get up early __________ they have too much homework to finish. A．unless B．since C．as a result D．although 【答案】B 【详解】考查连词。句意：目前，对一些学生来说早起不容易，因为他们有太多作业要完成 。A. unless除非；如果不；B. since因为；既然 ，表原因 ；自…… 以来 ，表时间；C. as a result因此；结果 ，是副词短语，不能引导从句；D. although虽然；尽管 ，表让步。根据“it is not easy for some students to get up early”与“they have too much homework to finish.”可知， 句子前后是因果关系，since在此处表原因，引导原因状语从句，符合逻辑。故选B。 12．Poor Kate didn’t go to school today __________ she hurt her leg. A．so that B．if C．before D．because 【答案】D 【详解】考查连词辨析。句意：可怜的凯特今天没去上学，因为她伤到了腿。A. so that以便、为了；B. if如果；C. before在……之前；D. because因为。根据“didn’t go to school”和“she hurt her leg”可知，“伤到腿”是“没去上学”的原因，应用because引导原因状语从句。故选D。 13．__________ everyone is here, let’s begin the party. A．Since B．Though C．While D．Unless 【答案】A 【详解】考查连词辨析。句意：既然大家都到齐了，我们就开始派对吧。A. Since既然、因为；B. Though尽管；C. While当……时、然而；D. Unless除非。根据“everyone is here”和“let’s begin the party”可知，“大家到齐”是“开始派对”的前提，用since引导原因状语从句，强调已知的原因。故选A。 14． Tom got up early ________ he could catch the first bus. A．in order to B．so that C．because of D．as long as 【答案】B 【详解】考查连词及目的状语。句意：汤姆起床早为了能赶上第一班公交车。A. in order to为了，后接动词原形；B. so that为了，后接目的状语从句；C. because of因为；D. as long as只要。分析句子可知，“Tom got up early (汤姆起床早)”的目的是横线后的“he could catch the first bus (他能赶上第一班公交车)”。所以横线上的词引导目的状语从句。故选B。 15．I stood the little girl on a chair ______ she could see it clearly. A．in order to B．so that C．so as to D．in that 【答案】B 【详解】考查目的状语从句。句意：我让小女孩站在凳子上以便她能看清楚。A. in order to为了（加动词原形）；B. so that为了（加句子）；C. so as to为了（加动词原形）；D. in that因为。空后是空前的目的，所以空后句子为目的状语从句部分，故应使用so that。故选B。 16．They brought her meat ______ she never went hungry. A．so as to B．so that C．so as for D．in order to 【答案】B 【详解】考查目的状语从句。句意：他们给她带来了肉以便她免受饥饿。A. so as to为了（其后接动词原形）；B. so that为了，因此（后接从句，引导目的状语从句或结果状语从句。）；C. so as for表达错误；D. in order to为了（后接动词原形）。分析句子可知，“she never went hungry”是一个完整的句子，且“他们给她带肉”的目的是“不让她挨饿”，应用so that引导目的状语从句。故选B。 17． Our Chinese teacher is nice and patient __________ she is very strict with us. A．if B．as C．unless D．though 【答案】D 【详解】考查连词辨析。句意：我们的语文老师和蔼又有耐心，尽管她对我们非常严格。A. if如果；B. as当……时候，表原因或时间；C. unless除非，表条件（相当于if not）；D. though尽管、虽然，可引导让步状语从句。句中“nice and patient”与“she is very strict with us”存在转折关系，需要一个表示让步转折的连词。故选D。 18．— The passage is quite hard to understand, isn’t it? — Yes, ________ it’s very short and there are no new words in it. A．so B．and C．because D．though 【答案】D 【详解】考查连词与让步状语从句。——这篇文章很难理解，不是吗？——是的，虽然它很短且里面没有新单词。A. so因此；B. and并且；C. because因为；D. though虽然。根据对话内容，前一句说 “这本书太难理解了”答语是肯定的，后一句说“它很短并且里面没有新单词”，这两者存在让步关系。故用“though”表示“尽管”，引导让步状语从句。故选D。 19．No matter ________ it comes from, this kind of water is sure to have something harmful in it. A．what B．when C．where D．how 【答案】C 【详解】考查让步状语从句。句意：无论这种水来自何处，它肯定都含有某些有害成分。此处需要填入一个连接词，引导让步状语从句，同时与“comes from”搭配，表示来源或地点，因此需要一个能询问地点的疑问词，where表示地点，“No matter where”是常见让步状语结构，意为“无论何处”，符合语境。故选C。 20．He is ________ tired ________ he doesn’t want to do anything. A．too; to B．so; that C．such; that D．very; that 【答案】B 【详解】考查固定搭配。句意：他如此累，以至于他不想做任何事情。A. too; to太……而不能……（to后接动词原形）；B. so; that如此……以至于……（so修饰的中心词是形容词或副词，that后接从句）；C. such; that如此……以至于……（such修饰的中心词是名词，that后接从句）；D. very; that错误选项。根据“tired”是形容词及“he doesn’t want to do anything”是完整句子可知，此处是考查“so ...that ...”结构。故选B。 【考点三：情景交际能力考查】 选择填空21-30题（每小题3分，共30分） 21．— Help yourself to some fruit. — ________. A．Really B．Yes, I’d love to C．Thank you D．OK. It’s nothing serious 【答案】C 【详解】考查情景交际。句意：——请随便吃点水果。——谢谢。A. Really真的吗；B. Yes, I’d love to是的，我很乐意；C. Thank you谢谢；D. OK. It’s nothing serious好的，没什么大不了的。根据“Help yourself to some fruit.”可知，对方让自己随便吃点水果，这是一种友好的提供，所以应该表示感谢，用Thank you。故选C。 22．— Would you like another cup of tea? — ________ A．I’m sorry B．No, thanks C．I won’t D．Excuse me 【答案】B 【详解】考查情景交际。句意：——你想再来一杯茶吗？——不，谢谢。A. I’m sorry我很抱歉；B. No, thanks不，谢谢；C. I won’t我不会的；D. Excuse me打扰一下。“Would you like ...?”是一种固定句型，用来询问对方是否想要某物，此处应表“接受或拒绝”，“No, thanks”是拒绝对方邀请的习惯表达方式。故选B。 23．— Help yourself to whatever you like. — Thank you, but ________. A．no B．that’s all right C．it’s OK D．I’m full 【答案】D 【详解】考查情景交际。句意：——你爱吃什么就吃什么。——谢谢，但我已经饱了。A. no不；B. that’s all right没关系；C. it’s OK没关系；D. I’m full我吃饱了。根据“Thank you, but”可知，不想再吃东西了，因此D项符合语境。故选D。 24．—Excuse me. Can I take your order? —________! I’m just waiting for a friend. A．No, thanks B．Yes, please C．Why not D．Don’t mention it 【答案】A 【详解】考查情景交际。句意：—打扰一下。您可以点菜了吗？—先不用，谢谢。我在等一位朋友。A. No, thanks不，谢谢；B. Yes, please是的，请；C. Why not为什么不呢；D. Don’t mention it别提了。由后面的答句“I’m just waiting for a friend.”可知，他还在等朋友，因此可推测出，他现在应该是先不点菜。故选A。 25．—Can I take your order now? —________. A．Not at all. B．Yes, please. C．Sorry, I don’t know. D．Sit down. 【答案】B 【详解】考查情景交际。句意：— 我现在可以点餐了吗？— 是的，请。A. Not at all根本不；B. Yes, please是的，请；C. Sorry, I don’t know对不起，我不知道；D. Sit dow坐下。根据“Can I take your order now?”可知，回答服务员用“Yes, please.”表示肯定回答，可以点餐。故选B。 26．—Mike, make yourself at home. There’s plenty of food here. _________. —Thank you. A．Eat slowly, please B．Have as much as you can C．You don’t need to worry D．Please help yourself 【答案】D 【详解】考查情景交际。句意：—迈克，别客气。这里有很多食物。请自便。—谢谢。A. Eat slowly, please请慢用；B. Have as much as you can想吃多少吃多少；C. You don’t need to worry你不用担心；D. Please help yourself请自便。根据“make yourself at home”可知，此处是主人邀请客人随意享用食物，需用表示“自便”的礼貌用语。故选D。 27．— Oh, what delicious food you’ve made! I’m very full. — _____. A．I am glad you like it B．You have eaten too much C．You shouldn’t eat too full D．I am a good cook 【答案】A 【详解】考查情景交际。句意：—哦，你做的食物真美味！我吃得很饱。—我很高兴你喜欢。A. I am glad you like it我很高兴你喜欢；B. You have eaten too much你吃得太多了；C. You shouldn’t eat too full你不应该吃得太饱；D. I am a good cook我是一个好厨师。根据“Oh, what delicious food you’ve made! I’m very full.”可知，此处应是礼貌回应对方的称赞，选项A符合语境。故选A。 28．—How would you like your coffee? — ________ , please. A．Great B．Help yourself C．Black D．It smells good 【答案】C 【详解】考查情景交际。句意：—你想要什么咖啡？—请给我清咖。A. Great很棒；B. Help yourself请随意；C. Black清咖啡；D. It smells good闻起来很不错。根据问句“How would you like your coffee?”可知，此处应是回答个人对咖啡的偏好或选择。故选C。 29．—Would you like to try the chicken? —________. A．No, thanks B．No, I won’t C．No need D．Yes, I want some fish 【答案】A 【详解】考查情景交际。句意：—你想尝尝这鸡肉吗？—不了，谢谢。A. No, thanks不了，谢谢；B. No, I won’t不，我不会尝的；C. No need没必要；D. Yes, I want some fish是的，我想吃一些鱼。根据“Would you like to try the chicken? (你想尝尝这鸡肉吗？)”可知，接受或拒绝他人邀请，一般接受邀请用“Yes,please.”,拒绝邀请用“No, thanks”。故选A。 30．— How would you like your beef steak cooked ? —_________ A．With pleasure. B．Well done, please. C．Very good. D．I’d like to . 【答案】B 【详解】考查情景交际。句意：—您的牛排要几分熟？—请给我全熟的。A. With pleasure乐意效劳；B. Well done, please请给我全熟的；C. Very good非常好；D. I’d like to我想要。根据“How would you like your beef steak cooked?”可知，此处是询问牛排的烹饪程度。故选B。 【考点四：翻译能力考查】 完成句子31-35题(每小题2分，共10分) 31. The battery can last up to 10 hours on a single charge. 【答案】这块电池在单次充电下可以使用长达10小时。 【详解】考查介词短语。分析句子可知，“The battery”是主语，意为“这块电池”；“can last”是谓语，表示“可以持续”；“up to 10 hours”是介词短语作状语，表示“长达10小时”；“on a single charge”是介词短语作状语，表示“在单次充电下”。故本句译为：这块电池在单次充电下可以使用长达10小时。 32. Tom is making a complaint at the front desk. 【答案】汤姆正在前台投诉。 【详解】考查现在进行时。Tom：汤姆，作主语；is making：这是一个现在进行时的动词短语。“is”是助动词，用于构成现在进行时态，“making”是主要动词，表示“进行”的动作；a complaint：投诉，宾语；at the front desk：在前台，作地点状语。故本句译为：汤姆正在前台投诉。 33. Cooking demands patience and time. 【答案】烹饪需要耐心和时间。 【详解】考查动名词作主语。这是一个简单句。Cooking：烹饪，动名词作主语，谓语动词通常用单数形式；demands：需要，作谓语，一般现在时；patience and time：耐心和时间，名词短语作宾语。故本句译为：烹饪需要耐心和时间。 34. Ask about guests’ names before you check up their reservations on the computer. 【答案】在你在电脑上核对客人的预订信息之前，先询问一下客人的姓名。 【详解】考查祈使句和时间状语从句。Ask about：询问，祈使句动词原形开头，作谓语；guests’ name：客人的名字，作宾语； before：在……之前，从属连词，连接时间状语从句；you：你，作从句主语；check up：核对，作谓语；their reservations：他们的预订，作宾语；on the computer：在电脑上，作状语。根据汉语用语习惯，调整部分语序。故本句译为：在你在电脑上核对客人的预订信息之前，先询问一下客人的姓名。 35. Making an apology helps to mend a damaged relationship. 【答案】道歉有助于修复受损的关系。 【详解】考查非谓语动词。分析句子结构可知，“Making an apology”是动名词短语作主语，意为“道歉”；“helps to do sth.”意为“有助于做某事”，“helps”是谓语动词，“to mend”是动词不定式作宾语，意为“修复”；“a damaged relationship”中“damaged”是过去分词作形容词，意为“受损的，被破坏的”，“relationship”意为“关系”。故本句译为：道歉有助于修复受损的关系。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$ 编写说明：本套【湖南专用】《同步单元AB卷》紧扣《英语 基础模块3》（高教版2023修订版）教材，以教材单元为基准精准覆盖核心考点，并紧密贴合湖南省真题题型。A卷为考点梳理卷，侧重考点分层突破；B卷为单元测试卷，强化综合能力检测，助力师生高效把握区域教学重点，提升应试能力与知识应用水平。 本卷是Unit 4 Customer Service的考点梳理卷，主要考查词汇、词组、句式句型和语法以及情景交际能力。 Unit 4 Customer Service A卷·考点梳理卷 考试时间：40分钟 满分：100分 班级 姓名 学号 成绩 【考点一：重点词汇】 汉语提示填空1-10题（每小题2分，共20分） 1. We are so sorry for the ________ (不便) caused. 2. Where is your equipment? I need to ________ (检查) it. 3. My doctor always tells me to have ________ (耐心) when it comes to recovering from an illness. 4. I’m from Greece. I’m an ________ (交换) student. 5. You should make a (an) ________ (道歉) for your behavior. 6. Ella Baker, one of my friends, is a ________ (快递) person. 7. We would like to apologize for the ________ (延迟). 8. We need to set about finding a ________ (解决办法). 9. May I know the ________ (安排) of the fair? 10. Professor Wang didn’t ________ (提及) his new argument in the article. 【考点二：语法（状语从句）】 选择填空11-20题（每小题3分，共30分） 11． At present, it is not easy for some students to get up early __________ they have too much homework to finish. A．unless B．since C．as a result D．although 12．Poor Kate didn’t go to school today __________ she hurt her leg. A．so that B．if C．before D．because 13．__________ everyone is here, let’s begin the party. A．Since B．Though C．While D．Unless 14． Tom got up early ________ he could catch the first bus. A．in order to B．so that C．because of D．as long as 15．I stood the little girl on a chair ______ she could see it clearly. A．in order to B．so that C．so as to D．in that 16．They brought her meat ______ she never went hungry. A．so as to B．so that C．so as for D．in order to 17． Our Chinese teacher is nice and patient __________ she is very strict with us. A．if B．as C．unless D．though 18．— The passage is quite hard to understand, isn’t it? — Yes, ________ it’s very short and there are no new words in it. A．so B．and C．because D．though 19．No matter ________ it comes from, this kind of water is sure to have something harmful in it. A．what B．when C．where D．how 20．He is ________ tired ________ he doesn’t want to do anything. A．too; to B．so; that C．such; that D．very; that 【考点三：情景交际能力考查】 选择填空21-30题（每小题3分，共30分） 21．— Help yourself to some fruit. — ________. A．Really B．Yes, I’d love to C．Thank you D．OK. It’s nothing serious 22．— Would you like another cup of tea? — ________ A．I’m sorry B．No, thanks C．I won’t D．Excuse me 23．— Help yourself to whatever you like. — Thank you, but ________. A．no B．that’s all right C．it’s OK D．I’m full 24．—Excuse me. Can I take your order? —________! I’m just waiting for a friend. A．No, thanks B．Yes, please C．Why not D．Don’t mention it 25．—Can I take your order now? —________. A．Not at all. B．Yes, please. C．Sorry, I don’t know. D．Sit down. 26．—Mike, make yourself at home. There’s plenty of food here. _________. —Thank you. A．Eat slowly, please B．Have as much as you can C．You don’t need to worry D．Please help yourself 27．— Oh, what delicious food you’ve made! I’m very full. — _____. A．I am glad you like it B．You have eaten too much C．You shouldn’t eat too full D．I am a good cook 28．—How would you like your coffee? — ________ , please. A．Great B．Help yourself C．Black D．It smells good 29．—Would you like to try the chicken? —________. A．No, thanks B．No, I won’t C．No need D．Yes, I want some fish 30．— How would you like your beef steak cooked ? —_________ A．With pleasure. B．Well done, please. C．Very good. D．I’d like to . 【考点四：翻译能力考查】 完成句子31-35题(每小题2分，共10分) 31. The battery can last up to 10 hours on a single charge. 32. Tom is making a complaint at the front desk. 33. Cooking demands patience and time. 34. Ask about guests’ names before you check up their reservations on the computer. 35. Making an apology helps to mend a damaged relationship. 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$