《商务英语》酒店接待（At the Hotel）-知识点训练 2026版山东省国际贸易类专业考纲百套卷 第64卷（原卷版+答案版）

编写说明：2026版山东省《国际贸易类考纲百套卷》依据山东省职教高考《国际贸易类专业知识考试标准》编写。本套试卷由102份试卷三个部分组成，第一部分是针对考纲的知识点训练卷，共68份；第二部分是常考题训练卷，每个知识模块4份训练卷，六个模块共,24份；第三部分是专业综合训练卷，参考历年来国际贸易类专业真题试卷和模拟试卷，编写的10份专业综合训练卷。 本试卷是《国际贸易类考纲百套卷》的第64卷，按知识模块6 商务英语——3.酒店接待（At the Hotel）范围要求编写。其要求是： （1）掌握酒店接待的词汇和常见句型。 （2）熟练运用英文为客人办理酒店预订、入住和离店手续。 山东省《国际贸易类考纲百套卷》 第64卷 知识模块6 商务英语 3.酒店接待（At the Hotel） 知识点训练卷 考试时间：60分钟 满分：100分 姓名 班级 学号 成绩 一、单项选择题（本题共25小题，每题2分，共50分） 1.We have a（ ） restaurant on the top floor with a great view. A. revolve B. rotating C. revolving D. rotation 2.If you'd like to make a reservation for dinner, please（ ） at the front desk. A. inquire B. ask C. request D. all of the above 3.The hotel provides（ ） parking for guests. A. free B. complimentary C. paid D. expensive 4.Your（ ） is due at 12:00 noon. A. check-in B. check-out C. stay D. arrival 5.The hotel offers a（ ） service for guests to travel around the city. A. shuttle B. taxi C. bus D. car rental 6.If you need to store your luggage after check-out, please（ ） the concierge. A. contact B. reach out to C. speak to D. all of the above 7.The hotel has a strict（ ） policy. A. no smoking B. non-smoking C. no-smoke D. smoke-free 8.We have a business center with（ ） facilities. A. conference B. meeting C. both A and B D. neither A nor B 9.The hotel bar is open until（ ）. A. midnight B. late C. the end of the day D. all of the above 10.If you lose your key card, there will be a（ ） charge. A. replacement B. supplementary C. additional D. both A and C 11.Let me ______ myself. I'm John, the hotel manager.（ ） A. introduce B. tell C. speak D. say 12.What is the meaning of "suite"?（ ） A. A single room B. A set of rooms in a hotel, usually including a bedroom and a living room C. A restaurant in the hotel D. A swimming pool 13.How long will you be ______ with us?（ ） A. staying B. eating C. working D. playing 14.When introducing a guest to the restaurant manager, you say "Manager, ______ Mr. White from Australia.（ ） A. this is B. he is C. it is D. she is 15.Would you like to ______ breakfast included in your room rate?（ ） A. have B. make C. do D. play 16.What does "luggage cart" mean?（ ） A. A small car for guests to drive B. A cart used to carry luggage C. A chair in the room D. A table in the restaurant 17.I hope you'll have a ______ stay with us.（ ） A. terrible B. boring C. pleasant D. bad 18.When a guest says "Thank you for your help", you should reply "______".（ ） A. I'm fine. B. You're welcome. C. Thank you. D. Good night. 19.The hotel ______ starts at 7:00 a.m. in the dining hall.（ ） A. breakfast B. lunch C. dinner D. supper 20.What is "check-out"?（ ） A. Arriving at the hotel B. Registering at the hotel C. Leaving the hotel and settling the bill D. Cleaning the room 21.Let me help you with your ______ to the room.（ ） A. books B. luggage C. phones D. keys 22.______ is Ms. Smith, who is staying in room 805.（ ） A. This B. That C. These D. Those 23.Did you have any trouble finding our ______?（ ） A. house B. hotel C. school D. shop 24.When a guest asks for extra towels, you can say "______ I'll send them to your room right away."（ ） A. Sorry, B. Excuse me, C. Certainly, D. Goodbye, 25.The ______ service is available 24 hours a day.（ ） A. room B. food C. laundry D. game 二、填空题（本题共5小题，每题3分，共15分） 1.Let me ______ (introduction) myself. I'm Mary from the hotel reception. 2.Welcome ______ our hotel. I hope you'll enjoy your stay. 3.Did you have a ______ (comfort) trip here? 4.This ______ your room key. Please keep it safe. 5.Let me help you ______ your luggage to the room. 三、翻译句子（本题共5小题，每题4分，共20分） 1.请告诉我您的姓名和预订信息。 _______________________________________ 2.What time is check-out? _______________________________________ 3.您的预订已经准备好了。请出示一下您的护照。 _______________________________________ 4.我带您去房间吧，您的行李会随后送到。 _______________________________________ 5.欢迎入住我们酒店。您的房间在 5 楼，带有一个小阳台。 _______________________________________ 四、综合题（本题共5小题，其余每题3分，共15分） When hosting clients at the hotel, attention to detail is key. Upon arrival, I assist them with their luggage and ensure they are checked in smoothly. I provide them with a map of the hotel and its amenities, highlighting the gym, restaurant, and Wi-Fi access. I also offer to arrange transportation for any meetings or sightseeing. By checking in on them periodically and addressing any needs promptly, I aim to make their stay as comfortable and productive as possible. A satisfied client is the foundation of a successful business relationship. 1.What is the main focus when hosting clients at the hotel according to the passage?（ ） A. Providing a detailed map B. Assisting with transportation C. Ensuring a comfortable stay D. Checking in on them periodically 2.What does the author do to help clients navigate the hotel?（ ） A. Provides a map of the hotel and its amenities B. Shows them around the hotel personally C. Gives them a list of local attractions D. Arranges for a tour guide 3.Why does the author offer to arrange transportation?（ ） A. To help with meetings and sightseeing B. To provide a detailed itinerary C. To show the local area D. To ensure they have a car 4.How does the author ensure clients are satisfied during their stay?（ ） A. By checking in on them periodically B. By providing Wi-Fi access C. By arranging for a personal assistant D. By offering a welcome gift 5.What is the overall goal of the author's actions at the hotel?（ ） A. To provide a detailed map B. To assist with transportation C. To ensure a comfortable stay D. To check in on them periodically 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$ 编写说明：2026版山东省《国际贸易类考纲百套卷》依据山东省职教高考《国际贸易类专业知识考试标准》编写。本套试卷由102份试卷三个部分组成，第一部分是针对考纲的知识点训练卷，共68份；第二部分是常考题训练卷，每个知识模块4份训练卷，六个模块共,24份；第三部分是专业综合训练卷，参考历年来国际贸易类专业真题试卷和模拟试卷，编写的10份专业综合训练卷。 本试卷是《国际贸易类考纲百套卷》的第64卷，按知识模块6 商务英语——3.酒店接待（At the Hotel）范围要求编写。其要求是： （1）掌握酒店接待的词汇和常见句型。 （2）熟练运用英文为客人办理酒店预订、入住和离店手续。 山东省《国际贸易类考纲百套卷》 第64卷 知识模块6 商务英语 3.酒店接待（At the Hotel） 知识点训练卷 考试时间：60分钟 满分：100分 姓名 班级 学号 成绩 一、单项选择题（本题共25小题，每题2分，共50分） 1.We have a（ ） restaurant on the top floor with a great view. A. revolve B. rotating C. revolving D. rotation 【答案】C 2.If you'd like to make a reservation for dinner, please（ ） at the front desk. A. inquire B. ask C. request D. all of the above 【答案】D 3.The hotel provides（ ） parking for guests. A. free B. complimentary C. paid D. expensive 【答案】B 4.Your（ ） is due at 12:00 noon. A. check-in B. check-out C. stay D. arrival 【答案】B 5.The hotel offers a（ ） service for guests to travel around the city. A. shuttle B. taxi C. bus D. car rental 【答案】A 6.If you need to store your luggage after check-out, please（ ） the concierge. A. contact B. reach out to C. speak to D. all of the above 【答案】D 7.The hotel has a strict（ ） policy. A. no smoking B. non-smoking C. no-smoke D. smoke-free 【答案】B 8.We have a business center with（ ） facilities. A. conference B. meeting C. both A and B D. neither A nor B 【答案】C 9.The hotel bar is open until（ ）. A. midnight B. late C. the end of the day D. all of the above 【答案】A 10.If you lose your key card, there will be a（ ） charge. A. replacement B. supplementary C. additional D. both A and C 【答案】D 11.Let me ______ myself. I'm John, the hotel manager.（ ） A. introduce B. tell C. speak D. say 【答案】A 12.What is the meaning of "suite"?（ ） A. A single room B. A set of rooms in a hotel, usually including a bedroom and a living room C. A restaurant in the hotel D. A swimming pool 【答案】B 13.How long will you be ______ with us?（ ） A. staying B. eating C. working D. playing 【答案】A 14.When introducing a guest to the restaurant manager, you say "Manager, ______ Mr. White from Australia.（ ） A. this is B. he is C. it is D. she is 【答案】A 15.Would you like to ______ breakfast included in your room rate?（ ） A. have B. make C. do D. play 【答案】A 16.What does "luggage cart" mean?（ ） A. A small car for guests to drive B. A cart used to carry luggage C. A chair in the room D. A table in the restaurant 【答案】B 17.I hope you'll have a ______ stay with us.（ ） A. terrible B. boring C. pleasant D. bad 【答案】C 18.When a guest says "Thank you for your help", you should reply "______".（ ） A. I'm fine. B. You're welcome. C. Thank you. D. Good night. 【答案】B 19.The hotel ______ starts at 7:00 a.m. in the dining hall.（ ） A. breakfast B. lunch C. dinner D. supper 【答案】A 20.What is "check-out"?（ ） A. Arriving at the hotel B. Registering at the hotel C. Leaving the hotel and settling the bill D. Cleaning the room 【答案】C 21.Let me help you with your ______ to the room.（ ） A. books B. luggage C. phones D. keys 【答案】B 22.______ is Ms. Smith, who is staying in room 805.（ ） A. This B. That C. These D. Those 【答案】A 23.Did you have any trouble finding our ______?（ ） A. house B. hotel C. school D. shop 【答案】B 24.When a guest asks for extra towels, you can say "______ I'll send them to your room right away."（ ） A. Sorry, B. Excuse me, C. Certainly, D. Goodbye, 【答案】C 25.The ______ service is available 24 hours a day.（ ） A. room B. food C. laundry D. game 【答案】C 二、填空题（本题共5小题，每题3分，共15分） 1.Let me ______ (introduction) myself. I'm Mary from the hotel reception. 【答案】introduce 2.Welcome ______ our hotel. I hope you'll enjoy your stay. 【答案】to 3.Did you have a ______ (comfort) trip here? 【答案】comfortable 4.This ______ your room key. Please keep it safe. 【答案】is 5.Let me help you ______ your luggage to the room. 【答案】with 三、翻译句子（本题共5小题，每题4分，共20分） 1.请告诉我您的姓名和预订信息。 _______________________________________ 【答案】May I have your name and reservation information, please? 2.What time is check-out? _______________________________________ 【答案】退房时间是什么时候？ 3.您的预订已经准备好了。请出示一下您的护照。 _______________________________________ 【答案】Your reservation is ready. Please show me your passport. 4.我带您去房间吧，您的行李会随后送到。 _______________________________________ 【答案】Let me show you to your room. Your luggage will be sent later. 5.欢迎入住我们酒店。您的房间在 5 楼，带有一个小阳台。 _______________________________________ 【答案】Welcome to our hotel. Your room is on the 5th floor with a small balcony. 四、综合题（本题共5小题，其余每题3分，共15分） When hosting clients at the hotel, attention to detail is key. Upon arrival, I assist them with their luggage and ensure they are checked in smoothly. I provide them with a map of the hotel and its amenities, highlighting the gym, restaurant, and Wi-Fi access. I also offer to arrange transportation for any meetings or sightseeing. By checking in on them periodically and addressing any needs promptly, I aim to make their stay as comfortable and productive as possible. A satisfied client is the foundation of a successful business relationship. 1.What is the main focus when hosting clients at the hotel according to the passage?（ ） A. Providing a detailed map B. Assisting with transportation C. Ensuring a comfortable stay D. Checking in on them periodically 【答案】C 2.What does the author do to help clients navigate the hotel?（ ） A. Provides a map of the hotel and its amenities B. Shows them around the hotel personally C. Gives them a list of local attractions D. Arranges for a tour guide 【答案】A 3.Why does the author offer to arrange transportation?（ ） A. To help with meetings and sightseeing B. To provide a detailed itinerary C. To show the local area D. To ensure they have a car 【答案】A 4.How does the author ensure clients are satisfied during their stay?（ ） A. By checking in on them periodically B. By providing Wi-Fi access C. By arranging for a personal assistant D. By offering a welcome gift 【答案】A 5.What is the overall goal of the author's actions at the hotel?（ ） A. To provide a detailed map B. To assist with transportation C. To ensure a comfortable stay D. To check in on them periodically 【答案】C 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$