Unit 4 Customer Service（B卷·单元测试卷）-《英语 基础模块3》（高教版2023版）《同步单元AB卷》（原卷版+解析版）

编写说明：本套【河北专用】《同步单元AB卷》紧扣《英语 基础模块3》（高教版2023版）教材，以教材单元为基准精准覆盖核心考点，并紧密贴合河北省真题题型。A卷为考点梳理卷，侧重考点分层突破；B卷为单元测试卷，强化综合能力检测，助力师生高效把握区域教学重点，提升应试能力与知识应用水平。 本卷是Unit 4 Customer Service的单元测试卷，主要考查语音、词汇、语法、阅读能力和书面表达能力。 Unit 4 Customer Service B卷·单元测试卷 考试时间：60分钟 满分：100分 班级 姓名 学号 成绩 第一部分 英语知识运用 第一节 （共5小题；每小题1分，满分5分） 从 A、B、C、D 四个选项中选出其画线部分与所给单词画线部分读音相同的选项。 1．honor A．honest B．homeland C．husband D．happy 2．dream A．dead B．health C．eat D．heavy 3．remind A．mistake B．minute C．rise D．skin 4．sounded A．stopped B．watered C．trusted D．troubled 5．pull A．public B．dust C．discuss D．put 【答案】1．A 2．C 3．C 4．C 5．D 【解析】1．考查辅音字母的发音。honor/ˈɒnə(r)/；A. honest/ˈɒnɪst/；B. homeland/ˈhəʊmlænd/；C. husband/ˈhʌzbənd/；D. happy/ˈhæpi/。根据音标可知，honest的划线部分发音和honor划线部分发音一致。故选A。 2．考查元音字母组合的发音。dream/driːm/；A. dead/ded/；B. health/helθ/；C. eat/iːt/；D. heavy/ˈhevi/。根据音标可知，eat的划线部分发音和dream划线部分发音一致。故选C。 3．考查元音字母的发音。remind/rɪˈmaɪnd/ ；A. mistake/mɪˈsteɪk/；B. minute/ˈmɪnɪt/；C. rise/raɪz/；D. skin/skɪn/。根据音标可知，rise的划线部分发音和remind划线部分发音一致。故选C。 4．考查元音字母辅音字母组合的发音。sounded/ˈsaʊndɪd/；A. stopped/stɒpt/；B. watered/ˈwɔːtəd/；C. trusted/ˈtrʌstɪd/；D. troubled/ˈtrʌbəld/。根据音标可知， trusted的划线部分发音和sounded划线部分发音一致。故选C。 5．考查元音字母的发音。pull/pʊl/；A. public/ˈpʌblɪk/；B. dust/dʌst/；C. discuss/dɪˈskʌs/；D. put/pʊt/。根据音标可知，put的划线部分发音和pull划线部分发音一致。故选D。 第二节 （共10小题；每小题2分，满分20分） 从 A、B、C、D 四个选项中选出可以填入空白处的最佳选项。 6. She was charged ________ driving under the influence. A. on B. of C. with D. for 【答案】C 【详解】考查介词。句意：她被指控酒后驾车。be charged with意为“被指控犯有……罪”，根据“She was charged”可知，空处表示“被指控”，故填with。故选C。 7. He complained ________ me ________ the bad weather here. A. for; about B. to; about C. for; of D. to; for 【答案】B 【详解】考查介词。句意：他向我抱怨这里的天气不好。complain to sb. of/about sth“向某人抱怨某事”，是固定短语，第一个空填to，第二个空填of/about。故选B。 8. Police officers must be prepared ____________ the unexpected. A. for B. of C. to D. with 【答案】A 【详解】考查介词辨析。句意：警察必须为突发事件做好准备。A. for为了；B. of属于；C. to到；D. with跟。根据“be prepared for”意为“为……做好准备”可知,用介词for，表示“为了”。故选A。 9. I paid the bill but he forgot to give me a ________. A. apology B. request C. receipt D. leaflet 【答案】C 【详解】考查名词词义辨析。句意：我付了账单，但他忘了给我收据。A. apology道歉；B. request请求；C. receipt收据；D. leaflet传单。 根据“paid the bill”这一语境，付账后通常应得到“收据”。故选C。 10. Both sides ________ their points at the meeting. A. arrange B. delay C. exchange D. deliver 【答案】C 【详解】考查动词词义辨析。句意：双方在会议上交换了他们的观点。 A. arrange安排；B. delay延迟；C. exchange交换；D. deliver递送。根据下文“their points at the meeting”可知，空处表示双方在会议上交换了他们的观点，C选项符合句意。故选C。 11. Jack, you should ________ like a gentleman at such an important party. A. exchange B. complain C. behave D. deliver 【答案】C 【详解】考查动词词义辨析。句意：杰克，在如此重要的聚会上你应该表现得像个绅士。A. exchange交换；B. complain抱怨；C. behave表现；D. deliver递送。根据“like a gentleman at such an important party”可知，此处表示“表现得体”，需用动词behave。故选C。 12. Challenge yourself and ________ your own growth in your career. A. in charge of B. in charge C. take charge of D. take charge 【答案】C 【详解】考查动词短语和介词短语。句意：挑战自我，在职业生涯中掌控自己的成长。A. in charge of负责（介词短语，常作表语，后带宾语）；B. in charge负责（介词短语，常作表语，后不带宾语）；C. take charge of对……负责（动词短语，常作谓语，后带宾语）；D. take charge掌管（动词短语常作谓语，后不带宾语）。分析句子可知，and连接的是并列谓语，动词短语“take charge of”意为“对……负责”，后带your own growth作宾语构成介宾关系，且可与动词Challenge构成并列关系。故选C。 13. Chaka Salt Lake is ________ in Ulan county of Qinghai Province. A. located B. placed C. separated D. arranged 【答案】A 【详解】考查动词词义辨析。句意：茶卡盐湖位于青海省乌兰县。A. located坐落（过去分词）；B. placed放置（过去分词）；C. separated分开（过去分词）；D. arranged安排（过去分词）。根据“Chaka Salt Lake is...in Ulan county of Qinghai Province.”可知，是强调茶卡盐湖和青海省乌兰县的位置关系，be located in意为“位于……”，符合题意。故选A。 14. She sent her ________ to 50 companies, but didn’t even get an interview. A. recipe B. refund C. receptionist D. resume 【答案】D 【详解】考查名词词义辨析。句意：她向50家公司投了简历，但连一个面试都没有获得。A. recipe食谱；B. refund退款；C. receptionist接待员；D. resume简历。根据“but didn’t even get an interview”可知，此处讲的是发简历。故选D。 15. Costs have been reduced ________ 20% over the past year. A. to B. on C. by D. at 【答案】C 【详解】考查固定搭配。句意：在过去的一年中，成本降低了20%。reduce to减少到（表示“减少到”某个具体水平）；reduce by减少了（表示百分比的变化幅度）。根据空后20%可知，强调减少的幅度是20%，应用介词by。故选C。 第三节 （共10小题；每小题2分，满分20分） 阅读下面短文，从每题所给的 A、B、C、D 四个选项中选出最佳选项 A new in our neighborhood has started business recently. It is only five minutes’ walk from our school. Ding Huang asked me to go shopping with her to see the new supermarket was like. We went there yesterday, it was large, clean, tidy and . There were row upon row of goods shelves (货物架) filled various kinds of goods. Two girl shop assistants sat at two check-outs (收银台). Some assistants were cleaning the shelves, there were some who were just chatting with each other or just keeping watch on the customers. We moved around, looking at the attractive things on the shelves. But we only bought a few articles. Ding Huang chose a pair of slippers. I a bag of washing powder (洗衣粉) and a bottle of pickle. It is easy and convenient to shop in the supermarket, the of those supermarkets were introduced into our cities from the development countries only a couple of years ago, which shows that our economics (经济) are developing , but we think the quality of the staff members is to be raised. As as we know, no shop assistants are chatting with each other or keeping watch on the customers in the supermarkets in developed countries. 16．A．house B．supermarket C．neighborhood D．shop 17．A．that B．which C．what D．how 18．A．dirty B．bad C．white D．bright 19．A．in B．for C．with D．of 20．A．other B．others C．another D．the other 21．A．and B．but C．however D．even 22．A．took up B．brought up C．got up D．picked up 23．A．first B．second C．third D．fourth 24．A．correctly B．slowly C．quickly D．reasonably 25．A．far B．farther C．much D．soon 【答案】 16．B 17．C 18．D 19．C 20．A 21．B 22．D 23．A 24．C 25．A 【导语】本文体裁为夹叙夹议文。文章主要讲述了作者和丁黄去新开的超市购物的经历，描述了超市的环境和服务，并对比了国内外超市的服务质量。 16．考查名词辨析。句意：我们附近新开的一家超市最近开始营业了。A. house房子；B. supermarket超市；C. neighborhood社区；D. shop商店。根据“Ding Huang asked me to go shopping with her to see … the new supermarket was like. (丁黄让我和她一起去购物看看新超市是……样子。)”可知，此处说的是新开业的超市。故选B。 17．考查宾语从句连接词辨析。句意：丁黄让我和她一起去购物，看看新超市是什么样子。A. that引导名词性从句无实义；B. which哪个；C. what什么；D. how如何。see后为宾语从句，此处表示看看新超市是“什么”样的，故用what引导，引导词作介词“like”的宾语。故选C。 18．考查形容词辨析。句意：我们昨天去了那里，它很大、干净、整洁而且明亮。A. dirty脏的；B. bad坏的；C. white白色的；D. bright明亮的。根据“it was large, clean, tidy and … (它很大、干净、整洁而且……)”可知，与前文的“large, clean, tidy”并列，描述超市的优点，bright符合语境。故选D。 19．考查介词辨析。句意：一排排的货物架上摆满了各种商品。A. in在……里；B. for为了；C. with用；D. of……的。“filled with”是固定搭配，意为“充满，装满”，此处表示“货物架上摆满了各种商品”。故选C。 20．考查代词辨析。句意：一些其他的店员在清理货架，但也有一些店员在聊天或监视顾客。A. other其他的（一般修饰可数名词复数）；B. others其他人（代词，后面不能再接名词）；C. another另一个（修饰单数可数名词）；D. the other两者中的另一个或其余的全部。根据“Some … assistants (一些……店员)”可知，此处表示“一些其他的店员”，other修饰名词复数assistants，符合句子中描述除了坐在收银台的两个女店员外，还有其他店员在做清洁的语境。故选A。 21．考查连词辨析。句意：一些其他的店员在清理货架，但也有一些店员在聊天或观察顾客。A. and和；B. but但是；C. however然而（后面需加逗号隔开）；D. even甚至。根据“Some … assistants were cleaning the shelves, … there were some who were just chatting with each other or just keeping watch on the customers. (一些店员正在清理货架，……还有一些只是在互相聊天或者只是观察顾客。)”以及文章最后“no shop assistants are chatting with each other or keeping watch on the customers in the supermarkets in developed countries (在发达国家，超市里没有店员在互相聊天或者观察顾客)”可知，此处应是表示转折关系，强调一些服务员不认真的行为，与认真的员工形成对比。故选B。 22．考查动词短语辨析。句意：我拿了一袋洗衣粉和一瓶泡菜。A. took up开始从事，占据；B. brought up提出，抚养长大；C. got up起床；D. picked up拿起，挑选。根据“Ding Huang chose a pair of slippers. I … a bag of washing powder (洗衣粉) and a bottle of pickle. (丁黄选了一双拖鞋。我……一袋洗衣粉和一瓶泡菜。)”可知，此处应是表示我拿了一袋洗衣粉和一瓶泡菜。故选D。 23．考查序数词辨析。句意：在超市购物很方便，第一批超市几年前才从发展中国家引进我们的城市，这表明我们的经济发展很快，但我们认为工作人员的素质有待提高。。A. first第一；B. second第二；C. third第三；D. fourth第四。根据“were introduced into our cities from the development countries only a couple of years ago (几年前才从发达国家引入我们的城市)”可知，这里说的是超市这种形式最初从发达国家引入，first符合语境。故选A。 24．考查副词辨析。句意：在超市购物很方便，第一批超市几年前才从发展中国家引进我们的城市，这表明我们的经济发展很快，但我们认为工作人员的素质有待提高。A. correctly正确地；B. slowly缓慢地；C. quickly快速地；D. reasonably合理地。根据“It is easy and convenient to shop in the supermarket (在超市购物既简单又方便。)”和“were introduced into our cities from the development countries only a couple of years ago (几年前才从发达国家引入我们的城市)”可知，超市这种形式几年前才引入，现在已经很普遍，可知经济发展迅速。故选C。 25．考查副词辨析。句意：据我们所知，发达国家的超市里没有店员在聊天或监视顾客。A. far远；B. farther更远；C. much很多；D. soon很快。“as far as we know”是固定短语，表示“据我们所知”，符合语境。故选A。 第四节 （共10小题；每小题1分，满分10分） 阅读下面短文，用括号内单词的适当形式填空。 Now blind boxes (盲盒) are quite popular. Merchants (商家) fill the boxes 26 random (随机的) toys which usually come from movie, comics and cartoons. The 27 (early) blind boxes originated in Japan. It was a New Year’s tradition. At that time, they 28 (call) it “a lucky bag”. Blind boxes were 29 (introduce) to China in 2014. Most 30 (customer) for blind boxes are young people aged 18 to 35. Blind box toys are popular pertly because 31 their cute appearances. The cute mini cartoon toys can be placed almost anywhere. What’s 32 , the mystery and uncertainty of the process also attract people. Opening a blind box 33 (be) a pleasant surprise for our daily lives. When people open this simple little box, they may be 34 (disappoint), but the uncertainty is part of the fun. People will open more blind boxes and. hope for a better outcome. The magical mystery boxes are full of fun, 35 we should come to a rational (理智的) decision. 【答案】 26．with 27．earliest 28．called 29．introduced 30．customers 31．of 32．more 33．is 34．disappointed 35．but 【导语】本文是一篇说明文。文章主要讲述了盲盒的起源、特点、流行原因以及购买盲盒时应有的理智态度。 26．考查介词。句意：商家在盒子里装上随机的玩具，这些玩具通常来自电影、漫画和卡通。“fill ... with ...”可知，表示“用……填满”，应用介词with。故填with。 27．考查形容词比较等级。句意：最早的盲盒起源于日本。根据句意可知，此处表示“最早的盲盒”，应用形容词最高级earliest。故填earliest。 28．考查时态。句意：那时，他们称之为“幸运袋”。根据“At that time”可知，句子描述过去的情况，应用一般过去时，主语they和动词call之间是主动关系，应用一般过去时的主动语态。故填called。 29．考查过去分词和被动语态。句意：盲盒于2014年被引入中国。“Blind boxes”与所给动词“introduce (引进)”是被动关系，应用被动语态，空前有were，空处应用过去分词introduced。故填introduced。 30．考查名词复数。句意：盲盒的顾客大多是18到35岁的年轻人。根据“Most”可知，此处应用可数名词复数形式。故填customers。 31．考查介词及短语搭配。句意：盲盒玩具之所以受欢迎，部分原因是它们可爱的外表。根据空后的名词短语“their cute appearances.”可知，此处应用介词短语because of，表示“因为”。故填of。 32．考查固定表达。句意：此外，过程的神秘性和不确定性也吸引着人们。根据句意可知，此处表示“此外”，应用固定表达what’s more。故填more。 33．考查一般现在时和主谓一致。句意：打开一个盲盒会给我们的日常生活带来惊喜。分析句子结构可知，句子描述一般事实，应用一般现在时，主语是动名词短语“Opening a blind box”，单数意义，谓语动词应用第三人称单数形is。故填is。 34．考查形容词。句意：当人们打开这个简单的小盒子时，他们可能会失望，但不确定性是乐趣的一部分。根据“they may be ...”可知，空处应用形容词作表语，修饰人，应用-ed结尾的形容词disappointed，表示“失望的”符合句意。故填disappointed。 35．考查并列连词。句意：神奇的神秘盒子充满了乐趣，但我们应该做出理智的决定。根据句意可知，前后句之间是转折关系，应用并列连词but连接。故填but。 第二部分 阅读（共两节，满分25 分） 第一节 （共5小题；每小题2.5分，满分12.5分） 阅读下列短文，从每题所给的 A、B、C、D 四个选项中选出最佳选项。 One Sunday, Jim went to town to buy new clothes. First he tried on a sweater. He didn’t like it, so he returned it to the storekeeper. Then he tried on a T-shirt that had the same price as the sweater. Jim was satisfied with the T-shirt, and he left the store with it. Before he climbed on his horse to go home, the storekeeper and the assistant ran out at the same time. “You didn’t pay for the T-shirt!” said the storekeeper. “But I gave the sweater in exchange for the T-shirt, didn’t I?” replied Jim. “Yes, but you didn’t pay for the sweater!” said the storekeeper. “But I didn’t buy the sweater,” said Jim, “I am not so stupid to pay for anything that I have never bought.” 36．How did Jim get to the store? A．On foot. B．By bus. C．On a horse. D．The story doesn’t tell us. 37．How many people were working in the store? A．Two. B．Three. C．Four. D．Five. 38．How much was the T-shirt? A．$35. B．It had the same price as the sweater. C．It was higher than the sweater. D．We don’t know. 39．What did Jim actually pay for? A．The sweater. B．The T-shirt. C．Nothing. D．The sweater and the T-shirt. 40．What do you think of Jim from the passage? A．He was stupid. B．He was greedy. C．He was honest. D．He was kind. 【答案】36．C 37．A 38．B 39．C 40．B 【导语】这是一篇记叙文。文章讲述了Jim去镇上买衣服，起初他试穿了一件毛衣，他不喜欢，接着又试穿了一件和毛衣价格一样的T恤，他很满意，便没付钱就拿走了T恤，因为他认为他用毛衣换了T恤。 36．细节理解题。根据第一段中“Before he climbed on his horse to go home (在他爬上马回家之前)”可知，Jim骑马去的商店。故选C。 37．细节理解题。根据第一段中“the storekeeper and the assistant ran out at the same time (店主和店员同时跑了出去)”可知，有两个人在商店工作，一个是店主，一个是店员。故选A。 38．细节理解题。根据第一段中“Then he tried on a T-shirt that had the same price as the sweater. (然后他试穿了一件和毛衣价格相同的T恤。)”可知，T恤的价格与毛衣的价格一样。故选B。 39．细节理解题。根据第二段“‘You didn’t pay for the T-shirt!’ said the storekeeper. (‘你没付钱买T恤！’店主说。)”和第三段“‘But I gave the sweater in exchange for the T-shirt, didn’t I?’ replied Jim. (‘但我用毛衣换了这件T恤，不是吗？’吉姆回答。)”及第四段“‘Yes, but you didn’t pay for the sweater!’ said the storekeeper. (‘是的，但是你没有付毛衣的钱！’店主说。)”可知，Jim实际上既没有付毛衣的钱，也没有付T恤的钱。故选C。 40．推理判断题。根据第二段“‘You didn’t pay for the T-shirt!’ said the storekeeper. (‘你没付钱买T恤！’店主说。)”和第三段“‘But I gave the sweater in exchange for the T-shirt, didn’t I?’ replied Jim. (‘但我用毛衣换了这件T恤，不是吗？’吉姆回答。)”及第四段“‘Yes, but you didn’t pay for the sweater!’ said the storekeeper. (‘是的，但是你没有付毛衣的钱！’店主说。)”可知，Jim想不付任何钱就拿走T恤，说明他是很贪婪的。故选B。 第二节（共5小题；每小题2.5分，满分12.5分） 根据对话内容，从对话后的选项中选出能填入空白处的最佳选项。 A: What can I do for you, sir? B: 41 A: For yourself? These are all for young people. 42 B: I like the blue one. A: 43 B: Thank you. 44 A: One hundred yuan. B: Oh, it costs too much. A: 45 It is cheaper. It is only fifty yuan. B: OK. I’ll take it. Thank you. A．I want to buy a hat for myself. B．How much is it? C．What colour do you want? D．What about this one? E．OK. Here you are. 【答案】41．A 42．C 43．E 44．B 45．D 【导语】本文是一个人在服装店与售货员的对话 41．根据答语“For yourself?（给你自己的？）”可知，此处应表达为自己购买东西的需求，选项A“我想为我自己买一顶帽子”符合语境。故选A。 42．根据答语“I like the blue one.（我喜欢蓝色的帽子。）”可知，此处要询问对方想要什么颜色，选项C“你想要什么颜色？”符合语境。故选C。 43．根据答语“Thank you.（谢谢。）”可知，此处应表达满足对方购物需求，选项E“好的。给你”符合语境。故选E。 44．根据答语“One hundred yuan.（一百元。）”可知，此处应询问对方价格，选项B“多少钱？”符合语境。故选B。 45．根据“Oh, it costs too much.（哦，它太贵了。）”和答语“I’ll take it. （我会买下它。）”可知，此处应表达向对方提出购买另一个商品的建议，选项D“这个怎么样？”符合语境。故选D。 第三部分 书面表达（满分20分） 随着物流业的发展，各种投诉情况时有出现。最近恒瑞服装公司收到客户布莱克先生（Mr. Black）的电子邮件投诉，收到的上衣颜色、款式、尺寸与订购不一致。假设你是公司销售经理李华，请根据下面要点，写一封电子邮件回复。 写作要点： 1．表达歉意； 2．投诉问题及原因：上衣与订购不一致；忙碌看错顾客要求。 3．解决措施：重新送正确上衣，错件取回；赔偿损失，价格减少10%；今后购物优惠5%。 注意事项： 1．文中不得出现考生个人真实信息； 2．可适当增加细节，以使行文连贯； 3．词数80词左右，开头和结尾已给出，不计入总词数。 Dear Mr. Black, ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Sorry again for all the trouble. Hope you will support our company as always. Best wishes! Yours Sincerely, Li Hua 【答案】Dear Mr. Black, I am writing to express my sincere apologies for your bad shopping experience. You have reported to us that the color, style and size of the coat you received are not consistent with those ordered. We have seriously investigated the issue. The reason is that our staff was too busy to read your request clearly. We offer a solution to this problem and hope you will be satisfied with it. First of all, we will re-send you the correct coat, and take back the wrong one, the delivery costs will be borne by us. Secondly, we will compensate you by 10% of the purchase price. Finally, we will give you a 5% discount on everything you buy from us in the future. Sorry again for all the trouble. Hope you will support our company as always. Best wishes! Yours Sincerely, Li Hua 【导语】本篇书面表达属于应用文。布莱克先生投诉收到的上衣颜色、款式、尺寸与订购不一致，于是服装公司经理李华发电子邮件对此进行回复。 【详解】1.词汇积累 诚挚的：sincere→ genuine 调查：investigate→ look into 提供：offer→ provide 首先：first of all→ firstly 2.句式拓展 简单句变复合句 原句：I am writing to express my sincere apologies for your bad shopping experience. 拓展句：I am writing this letter because I want to express my sincere apologies for your bad shopping experience. 【点睛】【高分句型1】You have reported to us that the color, style and size of the coat you received are not consistent with those ordered. (运用了that引导的宾语从句) 【高分句型2】The reason is that our staff was too busy to read your request. (运用了that引导的表语从句) 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$ 编写说明：本套【河北专用】《同步单元AB卷》紧扣《英语 基础模块3》（高教版2023版）教材，以教材单元为基准精准覆盖核心考点，并紧密贴合河北省真题题型。A卷为考点梳理卷，侧重考点分层突破；B卷为单元测试卷，强化综合能力检测，助力师生高效把握区域教学重点，提升应试能力与知识应用水平。 本卷是Unit 4 Customer Service的单元测试卷，主要考查语音、词汇、语法、阅读能力和书面表达能力。 Unit 4 Customer Service B卷·单元测试卷 考试时间：60分钟 满分：100分 班级 姓名 学号 成绩 第一部分 英语知识运用 第一节 （共5小题；每小题1分，满分5分） 从 A、B、C、D 四个选项中选出其画线部分与所给单词画线部分读音相同的选项。 1．honor A．honest B．homeland C．husband D．happy 2．dream A．dead B．health C．eat D．heavy 3．remind A．mistake B．minute C．rise D．skin 4．sounded A．stopped B．watered C．trusted D．troubled 5．pull A．public B．dust C．discuss D．put 第二节 （共10小题；每小题2分，满分20分） 从 A、B、C、D 四个选项中选出可以填入空白处的最佳选项。 6. She was charged ________ driving under the influence. A. on B. of C. with D. for 7. He complained ________ me ________ the bad weather here. A. for; about B. to; about C. for; of D. to; for 8. Police officers must be prepared ____________ the unexpected. A. for B. of C. to D. with 9. I paid the bill but he forgot to give me a ________. A. apology B. request C. receipt D. leaflet 10. Both sides ________ their points at the meeting. A. arrange B. delay C. exchange D. deliver 11. Jack, you should ________ like a gentleman at such an important party. A. exchange B. complain C. behave D. deliver 12. Challenge yourself and ________ your own growth in your career. A. in charge of B. in charge C. take charge of D. take charge 13. Chaka Salt Lake is ________ in Ulan county of Qinghai Province. A. located B. placed C. separated D. arranged 14. She sent her ________ to 50 companies, but didn’t even get an interview. A. recipe B. refund C. receptionist D. resume 15. Costs have been reduced ________ 20% over the past year. A. to B. on C. by D. at 第三节 （共10小题；每小题2分，满分20分） 阅读下面短文，从每题所给的 A、B、C、D 四个选项中选出最佳选项 A new in our neighborhood has started business recently. It is only five minutes’ walk from our school. Ding Huang asked me to go shopping with her to see the new supermarket was like. We went there yesterday, it was large, clean, tidy and . There were row upon row of goods shelves (货物架) filled various kinds of goods. Two girl shop assistants sat at two check-outs (收银台). Some assistants were cleaning the shelves, there were some who were just chatting with each other or just keeping watch on the customers. We moved around, looking at the attractive things on the shelves. But we only bought a few articles. Ding Huang chose a pair of slippers. I a bag of washing powder (洗衣粉) and a bottle of pickle. It is easy and convenient to shop in the supermarket, the of those supermarkets were introduced into our cities from the development countries only a couple of years ago, which shows that our economics (经济) are developing , but we think the quality of the staff members is to be raised. As as we know, no shop assistants are chatting with each other or keeping watch on the customers in the supermarkets in developed countries. 16．A．house B．supermarket C．neighborhood D．shop 17．A．that B．which C．what D．how 18．A．dirty B．bad C．white D．bright 19．A．in B．for C．with D．of 20．A．other B．others C．another D．the other 21．A．and B．but C．however D．even 22．A．took up B．brought up C．got up D．picked up 23．A．first B．second C．third D．fourth 24．A．correctly B．slowly C．quickly D．reasonably 25．A．far B．farther C．much D．soon 第四节 （共10小题；每小题1分，满分10分） 阅读下面短文，用括号内单词的适当形式填空。 Now blind boxes (盲盒) are quite popular. Merchants (商家) fill the boxes 26 random (随机的) toys which usually come from movie, comics and cartoons. The 27 (early) blind boxes originated in Japan. It was a New Year’s tradition. At that time, they 28 (call) it “a lucky bag”. Blind boxes were 29 (introduce) to China in 2014. Most 30 (customer) for blind boxes are young people aged 18 to 35. Blind box toys are popular pertly because 31 their cute appearances. The cute mini cartoon toys can be placed almost anywhere. What’s 32 , the mystery and uncertainty of the process also attract people. Opening a blind box 33 (be) a pleasant surprise for our daily lives. When people open this simple little box, they may be 34 (disappoint), but the uncertainty is part of the fun. People will open more blind boxes and. hope for a better outcome. The magical mystery boxes are full of fun, 35 we should come to a rational (理智的) decision. 第二部分 阅读（共两节，满分25 分） 第一节 （共5小题；每小题2.5分，满分12.5分） 阅读下列短文，从每题所给的 A、B、C、D 四个选项中选出最佳选项。 One Sunday, Jim went to town to buy new clothes. First he tried on a sweater. He didn’t like it, so he returned it to the storekeeper. Then he tried on a T-shirt that had the same price as the sweater. Jim was satisfied with the T-shirt, and he left the store with it. Before he climbed on his horse to go home, the storekeeper and the assistant ran out at the same time. “You didn’t pay for the T-shirt!” said the storekeeper. “But I gave the sweater in exchange for the T-shirt, didn’t I?” replied Jim. “Yes, but you didn’t pay for the sweater!” said the storekeeper. “But I didn’t buy the sweater,” said Jim, “I am not so stupid to pay for anything that I have never bought.” 36．How did Jim get to the store? A．On foot. B．By bus. C．On a horse. D．The story doesn’t tell us. 37．How many people were working in the store? A．Two. B．Three. C．Four. D．Five. 38．How much was the T-shirt? A．$35. B．It had the same price as the sweater. C．It was higher than the sweater. D．We don’t know. 39．What did Jim actually pay for? A．The sweater. B．The T-shirt. C．Nothing. D．The sweater and the T-shirt. 40．What do you think of Jim from the passage? A．He was stupid. B．He was greedy. C．He was honest. D．He was kind. 第二节（共5小题；每小题2.5分，满分12.5分） 根据对话内容，从对话后的选项中选出能填入空白处的最佳选项。 A: What can I do for you, sir? B: 41 A: For yourself? These are all for young people. 42 B: I like the blue one. A: 43 B: Thank you. 44 A: One hundred yuan. B: Oh, it costs too much. A: 45 It is cheaper. It is only fifty yuan. B: OK. I’ll take it. Thank you. A．I want to buy a hat for myself. B．How much is it? C．What colour do you want? D．What about this one? E．OK. Here you are. 第三部分 书面表达（满分20分） 随着物流业的发展，各种投诉情况时有出现。最近恒瑞服装公司收到客户布莱克先生（Mr. Black）的电子邮件投诉，收到的上衣颜色、款式、尺寸与订购不一致。假设你是公司销售经理李华，请根据下面要点，写一封电子邮件回复。 写作要点： 1．表达歉意； 2．投诉问题及原因：上衣与订购不一致；忙碌看错顾客要求。 3．解决措施：重新送正确上衣，错件取回；赔偿损失，价格减少10%；今后购物优惠5%。 注意事项： 1．文中不得出现考生个人真实信息； 2．可适当增加细节，以使行文连贯； 3．词数80词左右，开头和结尾已给出，不计入总词数。 Dear Mr. Black, ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Sorry again for all the trouble. Hope you will support our company as always. Best wishes! Yours Sincerely, Li Hua 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$