【云南专用】Unit 4 Customer Service（Language Practice）-《英语 基础模块3》（高教版2023修订版）《一课一练》（原卷版+解析版）

编写说明：基于中职学生英语知识能力普遍薄弱的学情特点，我们始终坚持“以生为本”的教育理念，深度融合支架式教学理论，深度解读最新的《中等职业学校英语课程标准》，匠心打造了契合职教高考命题特色的《英语 基础模块3》（高教版2023修订版）《一课一练》专辑，专辑共40练。 本卷为《英语 基础模块3》（高教版2023修订版）Unit 4 Customer Service （Language Practice）的课后作业。 《英语 基础模块3》（高教版2023修订版） Unit 4 Customer Service 一课一练（20） Language Practice 一、单项选择：从A、B、C、D四个选项中选出最佳答案（共10小题，每小题1分，共10分） 1.—I hear Music and Art will enter the Entrance Examination for high school. —Yes, but don't worry. Nothing will be difficult if more attention ______ to them. A. will pay B. will be paid C. is paid D. pays 【答案】C 【解析】考查被动语态和时态。“attention” 与 “pay” 是被动关系（注意力被投入），且 if 引导的条件状语从句需用 “主将从现”（主句将来时，从句一般现在时），因此用一般现在时的被动语态 “is paid”。故选 C。 2.______ you have tried it on, you can't imagine how pretty the new style of the skirt is. A. Because B. Although C. When D. Unless 【答案】D 【解析】考查连词。句意为 “除非你试穿，否则你无法想象这条新款式的裙子有多漂亮”。“Unless”（除非）符合逻辑，表条件；Because（因为）表原因，Although（虽然）表让步，When（当…… 时）表时间，均不符合语境。故选 D。 3.—Would you like to order? —______ A. It's delicious. B. Yes, please. C. Yes, what's the specialty of the house? D. I am sure. 【答案】C 【解析】考查情景交际。问句 “Would you like to order?”（你想点餐吗？）是餐厅服务用语，回答应体现点餐相关的需求。C 选项 “是的，你们店的特色是什么？” 符合语境，询问特色菜是点餐时的常见回应。A 选项 “很美味”（未点餐时不适用），B 选项 “是的，请”（不具体），D 选项 “我确定”（无关）。故选 C。 4.—What will you do then? —I will telephone the police and complain about it ______ the noise stops soon. A. unless B. though C. because D. if 【答案】A 【解析】考查连词。句意为 “我会打电话报警投诉，除非噪音很快停止”。“unless”（除非）表条件，符合逻辑（若噪音不停止则投诉）；though（虽然）表让步，because（因为）表原因，if（如果）表肯定条件，均不符合语境。故选 A。 5.Our parents always give us many useful suggestions, however, we sometimes can't understand them ______ we get into trouble. A. if B. when C. though D. until 【答案】D 【解析】考查连词。句意为 “父母给我们很多有用的建议，但我们有时直到遇到麻烦才理解”。“not...until” 是固定搭配，意为 “直到…… 才”，符合语境；if（如果），when（当…… 时），though（虽然）均不符合 “直到麻烦发生才理解” 的逻辑。故选 D。 6.______ the members of TFBOYS are less than 15 years old, ______ many people like their songs. A. Though; but B. Though;/ C. Although; but D. Because; so 【答案】B 【解析】考查连词用法。英语中 “though/although”（虽然）与 “but”（但是）不能连用，“because”（因为）与 “so”（所以）也不能连用。句意为 “虽然 TFBOYS 的成员不到 15 岁，但很多人喜欢他们的歌”，前半句用 “though”，后半句无需加 “but”。故选 B。 7.—I usually choose to take the train to travel ______ I'm free. —So do I. I think we can enjoy something beautiful on the train. A. before B. when C. after D. though 【答案】B 【解析】考查连词。句意为 “我有空的时候通常选择乘火车旅行”。“when”（当…… 时）表时间，符合语境；before（在…… 之前），after（在…… 之后），though（虽然）均不符合 “有空时旅行” 的逻辑。故选 B。 8.If the kids stay indoors all day and get no exercise, they ______ weak. A. become B. have become C. will become D. became 【答案】C 【解析】考查时态。if 引导的条件状语从句用一般现在时（stay, get），主句需用一般将来时（will + 动词原形），表示 “如果……，将会……”。句意为 “如果孩子整天待在室内不锻炼，他们会变虚弱”。故选 C。 9.He made a mistake, but then he took action to change the situation ______ it got worse. A. until B. when C. before D. because 【答案】C 【解析】考查连词。句意为 “他犯了错，但在情况恶化之前采取了行动改变局面”。“before”（在…… 之前）符合逻辑，表动作的先后；until（直到），when（当…… 时），because（因为）均不符合 “先行动，避免恶化” 的语境。故选 C。 10.—I'm afraid e-books might be bad for our eyes. —Hmm, but they will be helpful for us ______ we put them to good use. A. as soon as B. as long as C. even though D. so that 【答案】B 【解析】考查连词短语。句意为 “但只要我们好好利用电子书，它们会对我们有帮助”。“as long as”（只要）表条件，符合语境；as soon as（一…… 就），even though（即使），so that（为了）均不符合 “好好利用就有帮助” 的逻辑。故选 B。 二、词性转换（共5小题，每小题1分，共5分） 11.The staff offered prompt ______ (assist) to the customers with their inquiries. 【答案】assistance 【解析】此处需用名词作动词 offered 的宾语。assist 是动词 “帮助”，其名词形式为 assistance（帮助），由动词词尾 “-ist” 变为名词词尾 “-istance”。 12.The ______ (efficient) of the customer service team has improved a lot this quarter. 【答案】efficiency 【解析】定冠词 the 后需接名词。efficient 是形容词 “高效的”，其名词形式为 efficiency（效率），去掉形容词后缀 “-ient”，加名词后缀 “-iency”。 13.The manager decided to ______ (apology) to the customer in person for the mistake. 【答案】apologize 【解析】此处需用动词作不定式结构 “to do” 的宾语。apology 是名词 “道歉”，其动词形式为 apologize（道歉），去掉名词后缀 “-y” 即可。 14.We aim to achieve customer ______ (satisfy) through high-quality service. 【答案】satisfaction 【解析】此处需用名词作动词 achieve 的宾语。satisfy 是动词 “使满意”，其名词形式为 satisfaction（满意），由动词词尾 “-fy” 变为名词词尾 “-faction”。 15.It's important to handle complaints with ______ (calm) and professionalism. 【答案】calmness 【解析】介词 with 后需接名词作宾语。calm 是形容词 “冷静的”，其名词形式为 calmness（冷静），通过加名词后缀 “-ness” 构成。 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$ 编写说明：基于中职学生英语知识能力普遍薄弱的学情特点，我们始终坚持“以生为本”的教育理念，深度融合支架式教学理论，深度解读最新的《中等职业学校英语课程标准》，匠心打造了契合职教高考命题特色的《英语 基础模块3》（高教版2023修订版）《一课一练》专辑，专辑共40练。 本卷为《英语 基础模块3》（高教版2023修订版）Unit 4 Customer Service （Language Practice）的课后作业。 《英语 基础模块3》（高教版2023修订版） Unit 4 Customer Service 一课一练（20） Language Practice 一、单项选择：从A、B、C、D四个选项中选出最佳答案（共10小题，每小题1分，共10分） 1.—I hear Music and Art will enter the Entrance Examination for high school. —Yes, but don't worry. Nothing will be difficult if more attention ______ to them. A. will pay B. will be paid C. is paid D. pays 2.______ you have tried it on, you can't imagine how pretty the new style of the skirt is. A. Because B. Although C. When D. Unless 3.—Would you like to order? —______ A. It's delicious. B. Yes, please. C. Yes, what's the specialty of the house? D. I am sure. 4.—What will you do then? —I will telephone the police and complain about it ______ the noise stops soon. A. unless B. though C. because D. if 5.Our parents always give us many useful suggestions, however, we sometimes can't understand them ______ we get into trouble. A. if B. when C. though D. until 6.______ the members of TFBOYS are less than 15 years old, ______ many people like their songs. A. Though; but B. Though;/ C. Although; but D. Because; so 7.—I usually choose to take the train to travel ______ I'm free. —So do I. I think we can enjoy something beautiful on the train. A. before B. when C. after D. though 8.If the kids stay indoors all day and get no exercise, they ______ weak. A. become B. have become C. will become D. became 9.He made a mistake, but then he took action to change the situation ______ it got worse. A. until B. when C. before D. because 10.—I'm afraid e-books might be bad for our eyes. —Hmm, but they will be helpful for us ______ we put them to good use. A. as soon as B. as long as C. even though D. so that 二、词性转换（共5小题，每小题1分，共5分） 11.The staff offered prompt ______ (assist) to the customers with their inquiries. 12.The ______ (efficient) of the customer service team has improved a lot this quarter. 13.The manager decided to ______ (apology) to the customer in person for the mistake. 14.We aim to achieve customer ______ (satisfy) through high-quality service. 15.It's important to handle complaints with ______ (calm) and professionalism. 原创精品资源学科网独家享有版权，侵权必究！ 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$