《饭店专业英语》高等教育出版社（第二版） 项目六 观光旅游 章节过关卷（原卷版+解析版）

原创精品资源学科网独家享有版权，侵权必究！ 《饭店专业英语》高等教育出版社（第二版） 项目六 观光旅游章节过关卷 考试时间：90分钟 满分：100分 姓名 班级 学号 1 1、 单项选择题（本题共15小题，每题2分，共30分） 1.“reception desk”的意思是( ) A. 餐厅 B. 前台 C. 健身房 D. 商务中心 2.询问客人“您有预订吗?”，英文表述是( ) A. Do you have a reservation? B. Do you want a room? C. Have you paid? D. Are you checking in? 3.“double room”指的是( ) A.单人房 B.双人房 C. 套房 D. 连通房 4.“check - in”的意思是( ) A.退房 B.入住 C.结账 D. 续住 5.当客人说谢谢时，服务员可以回答( ) A. You're welcome. B. Thank you too. C. No thanks. D. My pleasure. 6.Good morning. ( ) I help you? A. Would B、Must C、May D、Am 7.I would like to ( )a room, please. A. order B. book C、see D、look 8.It's very kind ( ) you to help me. A. of B、to C、by D、for 9.Let me( )you with your luggage. A. help B. helping C、helps D.to help 10.I would like to book a table ( ) the window. A. with B. of C.by D、for 11.When describing a historical site to guests, the most professional approach is( ) A. It's just some old buildings. B. This 15th-century temple features unique architecture and a famous legend about something. C. You can read about it on Wikipedia. D. I've never been there myself. 12.What information must be included when explaining a day tour schedule? ( ) A. Only the departure time B. Departure/return times, lunch arrangements, and activity durations C. Just the total cost D. The driver's name only 13.When giving safety instructions for a hiking tour, you should( ) A. Whisper them quickly B. Provide clear warnings about steep trails and required equipment C. Say “Don't worry about safety” D. Assume everyone already knows 14.The best way to explain local customs during a tour is( ) A. Mock the traditions B. Provide factual information respectfully C. Say “All customs are stupid” D. Avoid the topic completely 15.If a guest gets separated from the group, the guide should( ) A. Continue the tour without them B. Follow the predetermined lost-guest protocol immediately C. Wait until the tour ends to report it D. Blame the guest for not paying attention 2、 短语翻译题（本题共11小题，每题2分，共22分） 1、 sightseeing ( ) 2、 Longmen Grottoes ( ) 3、 dam ( ) 4、 项目 ( ) 5、 视为 ( ) 6、 珍视 ( ) 7、 君主 ( ) 8、 continuously ( ) 9、 雕像 ( ) 10、 身高 ( ) 11、 一段时间 ( ) 3、 句子翻译题（本题共7小题，每题4分，共28分） 1、这是我第一次来郑州。 2、我想在城市周围来一个为期一天的观光旅游。 3、为期一天的观光旅游需要多长时间? 4、这次游览花费是多少? 5、花费是500元人民币,包括午餐。 6、让我们继续前进。 7、我代表北京人民欢迎你。 4、 情景模拟题（本题共5小题，每题6分，共30分） 1、Phone the guest and tell him that you’ve found the cell phone he lost the other day. 2、Apologize to the guest for the delay of his baggage delivery. 3、A visitor comes to meet Mr. Smith in Room 2501, but he is not in the room now, what do you say to the visitor? 4、How do you respond if a guest complains that one of the pillows in his room smells funny? 5、How do you check with the guest when sending up his luggage? 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$原创精品资源学科网独家享有版权，侵权必究！ 《饭店专业英语》高等教育出版社（第二版） 项目六 观光旅游章节过关卷 考试时间：90分钟 满分：100分 姓名 班级 学号 1 1、 单项选择题（本题共15小题，每题2分，共30分） 1.“reception desk”的意思是( ) A. 餐厅 B. 前台 C. 健身房 D. 商务中心 【答案】B 【解析】“reception desk”是酒店行业标准术语，特指酒店大堂中负责接待客人、办理入住和退房手续的服务区域，中文准确翻译为“前台”。选项D商务中心对应的英文是business center，是酒店提供办公服务的独立区域，与前台职能不同。 2.询问客人“您有预订吗?”，英文表述是( ) A. Do you have a reservation? B. Do you want a room? C. Have you paid? D. Are you checking in? 【答案】A 【解析】选项A是国际酒店业标准的预订查询用语，直译为“您有预订吗？”。选项D “Are you checking in?”虽然也是前台常用语，但其含义是确认客人是否要办理入住手续，而非专门询问预订情况。选项B和C分别询问“是否需要房间”和“是否已付款”，均不符合题意。 3.“double room”指的是( ) A.单人房 B.双人房 C. 套房 D. 连通房 【答案】B 【解析】double room是酒店房型专业术语，特指配备一张双人床的标准客房。选项D连通房的正确英文表述是connecting rooms，指两间有内门相连的独立客房，与本题无关。单人房应为single room，套房为suite。 4.“check - in”的意思是( ) A.退房 B.入住 C.结账 D. 续住 【答案】B 【解析】check-in是酒店运营核心流程，指客人抵达酒店后办理登记手续、领取房卡、入住房间的全过程，中文准确翻译为“入住”。其反义流程选项A“check-out”是退房。选项D续住应表述为extend stay。 5.当客人说谢谢时，服务员可以回答( ) A. You're welcome. B. Thank you too. C. No thanks. D. My pleasure. 【答案】D 【解析】在国际酒店服务礼仪中，选项D “My pleasure”是最专业、最得体的回应，字面意思是“这是我的荣幸”，比A选项You're welcome不客气更显服务诚意。选项B “Thank you too”也谢谢你和选项C选项“No thanks”不用谢，都不符合酒店服务规范，前者会造成主客关系错位，后者显得敷衍。 6.Good morning. ( ) I help you? A. Would B、Must C、May D、Am 【答案】C 【解析】May I help you?是酒店前台最标准、最礼貌的服务用语，表示“我可以帮您吗？”。选项A选项Would语法正确但不如May正式，选项B和D选项语法错误。 7.I would like to ( )a room, please. A. order B. book C、see D、look 【答案】B 【解析】book a room 是酒店预订的标准表达，意为“预订房间”。选项A 的order用于点餐，选项C和D不符合预订场景。 8.It's very kind ( ) you to help me. A. of B、to C、by D、for 【答案】A 【解析】固定句型It's kind of someone to do sth，表示“某人做某事真是太好了”,其他介词在此句型中均不正确。 9.Let me( )you with your luggage. A. help B. helping C、helps D.to help 【答案】A 【解析】Let me help 是正确动词原形结构，表示主动提供帮助。选项B、C、D的动词形式均不符合let sb do的语法结构。 10.I would like to book a table ( ) the window. A. with B. of C.by D、for 【答案】C 【解析】by the window 是餐厅预订的标准表达，意为“靠窗的”。选项A的with表示带有，选项B和D不符合位置描述习惯。 11.When describing a historical site to guests, the most professional approach is( ) A. It's just some old buildings. B. This 15th-century temple features unique architecture and a famous legend about something. C. You can read about it on Wikipedia. D. I've never been there myself. 【答案】B 【解析】选项B符合专业导览标准，包含历史年代15th-century、特色architecture和故事legend。选项A、C、D都缺乏专业性和服务意识。 12.What information must be included when explaining a day tour schedule? ( ) A. Only the departure time B. Departure/return times, lunch arrangements, and activity durations C. Just the total cost D. The driver's name only 【答案】B 【解析】B选项完整的行程说明应包含时间安排、餐饮和活动时长等关键要素，其他选项信息不完整。 13.When giving safety instructions for a hiking tour, you should( ) A. Whisper them quickly B. Provide clear warnings about steep trails and required equipment C. Say “Don't worry about safety” D. Assume everyone already knows 【答案】B 【解析】B选项包括专业安全提示需明确说明风险点steep trails和装备要求。选项A、C、D都违反安全规范。 14.The best way to explain local customs during a tour is( ) A. Mock the traditions B. Provide factual information respectfully C. Say “All customs are stupid” D. Avoid the topic completely 【答案】B 【解析】B选项文化解说应保持尊重和客观，其他选项都不专业。 15.If a guest gets separated from the group, the guide should( ) A. Continue the tour without them B. Follow the predetermined lost-guest protocol immediately C. Wait until the tour ends to report it D. Blame the guest for not paying attention 【答案】B 【解析】B选项专业应急处理要求立即执行既定预案，其他选项都存在严重失职。 2、 短语翻译题（本题共11小题，每题2分，共22分） 1、 sightseeing ( ) 【答案】观光 2、 Longmen Grottoes ( ) 【答案】龙门石窟 3、 dam ( ) 【答案】水坝 4、 项目 ( ) 【答案】project 5、 视为 ( ) 【答案】regard 6、 珍视 ( ) 【答案】treasure 7、 君主 ( ) 【答案】emperor 8、 continuously ( ) 【答案】连续不断地 9、 雕像 ( ) 【答案】statue 10、 身高 ( ) 【答案】height 11、 一段时间 ( ) 【答案】some time 3、 句子翻译题（本题共7小题，每题4分，共28分） 1、这是我第一次来郑州。 【答案】This is my first trip to Zhengzhou. 2、我想在城市周围来一个为期一天的观光旅游。 【答案】I'd like to take a one-day sightseeing tour around the city. 3、为期一天的观光旅游需要多长时间? 【答案】How long does a one-day tour take? 4、这次游览花费是多少? 【答案】How much does this tour cost? 5、花费是500元人民币,包括午餐。 【答案】It costs 500 Yuan, including lunch. 6、让我们继续前进。 【答案】Let's get on the move. 7、我代表北京人民欢迎你。 【答案】I represent the people of Beijing to welcome you. 4、 情景模拟题（本题共5小题，每题6分，共30分） 1、Phone the guest and tell him that you’ve found the cell phone he lost the other day. 【答案】This is Lost and Found. We have found your cell phone. 【解析】题目的问题意思是“打电话给客人并告诉他你找到了他前几天丢失的手机”，回答的意思是“这里是失物招领处。我们找到了您的手机”。 2、Apologize to the guest for the delay of his baggage delivery. 【答案】I’m sorry for the delay. But the bellman is delivering your baggage up to your room now. 【解析】题目的问题意思是“对客人的行李延误向他道歉”，回答的意思是“抱歉让您久等了，行李员正在将您的行李送至您的房间”。 3、A visitor comes to meet Mr. Smith in Room 2501, but he is not in the room now, what do you say to the visitor? 【答案】I’m afraid Mr. Smith is not in the room now. Would you like to leave a message. 【解析】题目的意思是“一位客人来2501 房间见史密斯先生，但他现在不在房间，你会怎么回应?”，回答的意思是“很抱歉，史密斯先生现在不在房间，您需要留言吗?” 4、How do you respond if a guest complains that one of the pillows in his room smells funny? 【答案】I’m sorry, sir. I will have a new pillow sent to your room right away. 【解析】题目的意思是“如果客人抱怨他房间里的枕头闻起来很难闻，你会怎么回应?”，回答的意思是“先生，非常抱歉。我们将立即为您更换一个新枕头送至房间”。 5、How do you check with the guest when sending up his luggage? ? 【答案】Here we are, Room 1208. You’ve got three pieces of luggage in all. Is that right, sir. 【解析】题目的意思是“当客人寄出行李时，你如何跟他核对?”，回答的意思是“1208号房间到了。您一共有三件行李，对吗，先生”。 学科网（北京）股份有限公司 学科网（北京）股份有限公司 $$